HP 353803-B22 HP StorageWorks Simple SAN Connection Manager 2.20 release notes - Page 4

Installation instructions, Important information, Installation issues

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• 512 MB of memory • 200 MB of disk space • One 2-GHz processor • One CD-ROM drive • One Ethernet port • One or more PCI-e slots for the HP StorageWorks 81Q PCI-e Fibre Channel HBA (or other supported QLogic Fibre Channel HBAs) • Java Runtime Environment (JRE) 1.5 or later • Internet browser: Microsoft Internet Explorer (IE), Netscape Navigator, or Mozilla Firefox Installation instructions For detailed installation instructions, see the HP StorageWorks Simple SAN Connection Manager user guide, available on the HP website at http://www.hp.com/go/8Gb-SSC. Important information This section provides important information about the installation, Enterprise Virtual Array (EVA), Modular Smart Array (MSA), the switch, and other SSCM-related issues. Installation issues • Network installations: The SSCM installer does not support installation over a direct network share using \\\share. Attempting to install SSCM in this manner results in the following error message: Internal Error This installation wizard has experienced an error. Please contact your software vendor with the error code below. Error: File copy failed. Error Code (23). Workaround: Install SSCM from a local CD, a local disk, or a network share that is mapped to a drive letter. • Updating from SSCM 1.00: When upgrading from SSCM 1.00 to SSCM 2.0 or later, the following error message appears and the installation halts: An xpath query failed. Please view the error log for specifics about the error. Error Code: 16777377 Workaround: 1. Delete all files in one of the following directories (depending on the operating system architecture, x64 or x86: • C:\Program Files (x86)\Hewlett-Packard\InstallWizard\HP StorageWorks Simple SAN Connection Manager • C:\Program Files\Hewlett-Packard\InstallWizard\HP StorageWorks Simple SAN Connection Manager 2. Insert the SSCM 2.10 CD and start the installation. • Linux installation issue with RHEL 5: For cetain distributions, such as Red Hat Enterprise Linux 5, the installation CD is automounted using the following CD label: # /media/HpInstallx.x/ 4

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512 MB of memory
•
200 MB of disk space
•
One 2-GHz processor
•
One CD-ROM drive
•
One Ethernet port
•
One or more PCI-e slots for the HP StorageWorks 81Q PCI-e Fibre Channel HBA (or other supported
QLogic Fibre Channel HBAs)
•
Java Runtime Environment (JRE) 1.5 or later
•
Internet browser: Microsoft Internet Explorer (IE), Netscape Navigator, or Mozilla Firefox
Installation instructions
For detailed installation instructions, see the
HP StorageWorks Simple SAN Connection Manager
user guide
, available on the HP website at
h
t
tp://w
w
w
.hp
.co
m/go/8Gb-
S
S
C
.
Important information
This section provides important information about the installation, Enterprise Virtual Array (EVA),
Modular Smart Array (MSA), the switch, and other SSCM-related issues.
Installation issues
•
Network installations:
The SSCM installer does not support installation over a direct network share
using
\\<
ip
or
system-name
>\share
. Attempting to install SSCM in this manner results in
the following error message:
Internal Error This installation wizard has experienced an error. Please
contact your software vendor with the error code below. Error: File
copy failed. Error Code (23).
Workaround:
Install SSCM from a local CD, a local disk, or a network share that is mapped to a
drive letter.
•
Updating from SSCM 1.00:
When upgrading from SSCM 1.00 to SSCM 2.0 or later, the following
error message appears and the installation halts:
An xpath query failed. Please view the error log for specifics about
the error. Error Code: 16777377
Workaround:
1.
Delete all files in one of the following directories (depending on the operating system
architecture, x64 or x86:
•
C:\Program Files (x86)\Hewlett-Packard\InstallWizard\HP Storage-
Works Simple SAN Connection Manager
•
C:\Program Files\Hewlett-Packard\InstallWizard\HP StorageWorks
Simple SAN Connection Manager
2.
Insert the SSCM 2.10 CD and start the installation.
•
Linux installation issue with RHEL 5:
For cetain distributions, such as Red Hat Enterprise Linux 5,
the installation CD is automounted using the following CD label:
# /media/HpInstallx.x/
4