HP 3700 HP Jetdirect Print Servers - Administrator Guide
HP 3700 - Color LaserJet Laser Printer Manual
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- HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 1
hp jetdirect 175x 310x 380x en3700 200m 250m 280m 610n 615n 620n 680n administrator's guide - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 2
Administrator's Guide HP Jetdirect Print Servers Models: 175x 310x 380x en3700 200m 250m 280m 610n 615n 620n 680n - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 3
Microsoft®, MS-DOS®, Windows®, are U.S. registered trademarks of Microsoft Corporation. NetWare® and Novell® are registered trademarks of Novell Corporation. IBM®, IBM Warp Server®, Operating System/2® are registered trademarks of International Business Machines Corp. Ethernet is a registered - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 4
7 Supported Print Servers 8 Supported Network Protocols 9 Security Protocols 11 Supplied Manuals 14 HP Support 14 Product Registration 16 2. HP Software Solutions Summary Introduction 17 HP Jetdirect Wireless Setup Wizard 20 HP Install Network Printer Wizard (Windows 21 HP Jetdirect Printer - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 5
8. Troubleshooting the HP Jetdirect Print Server Introduction 188 Resetting to Factory Defaults 189 General Troubleshooting 191 Troubleshooting Wireless Print Servers 199 Troubleshooting an LPD UNIX Configuration 205 9. HP Jetdirect Configuration Page Introduction 207 Configuration Page Format - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 6
B. HP Jetdirect 802.11b Wireless Print Servers Introduction 252 Basic HP Jetdirect Wireless Concepts 253 Installation Overview 263 C. The HP Jetdirect Control Panel Menu Introduction 276 Classic Control Panel 277 Graphical Control Panel 283 D. OpenSSL Statements Index ENWW vi - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 7
in HP printers that have a compatible input/output (I/O) slot. HP Jetdirect external print servers connect printers to the network by adapting the printer's USB port to the network. Note Unless otherwise specified, the term print server in this manual refers to the HP Jetdirect print servers and - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 8
in this guide support the following HP Jetdirect print servers with firmware versions specified: Table 1.1 Supported Products Model Product Printer Network Network Firmware Number Connect Connect Protocol Support Version 175x J6035C USB 1.1 10/100TX Limited* M.25.xx series*** 310x J6038A - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 9
** For these network systems, contact your network system vendor for software, documentation, and support. *** Windows IP/IPX Direct Mode printing and LPD/Windows supported. NetWare is not supported. IPP is not supported. LPD/UNIX is not supported. ENWW Introducing the HP Jetdirect Print Server 9 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 10
** For these network systems, contact your network system vendor for software, documentation, and support. *** Windows IP/IPX Direct Mode printing and LPD/Windows supported. NetWare is not supported. IPP is not supported. LPD/UNIX is not supported. ENWW Introducing the HP Jetdirect Print Server 10 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 11
for device management. HP Jetdirect print servers support SNMP and standard MIB-II (Management Information Base) objects on both IP and IPX networks. HP Jetdirect 175x and 200m print servers support an SNMP v1/v2c agent only. Full-featured HP Jetdirect print servers support an SNMP v1/v2c - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 12
Authentication (Wireless Print Servers) Server-Based Authentication HP Jetdirect 802.11b wireless print servers support popular authentication server-based methods for network access based on IEEE 802.1x Extensible Authentication Protocol (EAP), including: G LEAP (Lightweight Extensible - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 13
: G dynamic WEP G Wi-Fi Protected Access (WPA) Note If not supported by your HP Jetdirect wireless print server, EAP/PSK authentication and Robust encryption will not be displayed as a selectable configuration option. When dynamic encryption is used, encryption keys are periodically changed - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 14
HP Jetdirect Wireless Print Server Setup Guides (for 680n and 380x print servers only, supplied with off-the-shelf print servers). G The HP Jetdirect Print Server User's Guides (for 175x/310x/en3700 and 200m/250m/280m print servers, supplied on CD-ROM with off-the-shelf print servers). HP Support HP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 15
Firmware upgrades for supported HP Jetdirect print servers may be installed over a network using one of the following firmware installation tools: G HP Jetdirect Download Manager (Windows). HP Jetdirect Download Manager can be downloaded from HP online support at: http://www.hp.com/go/dlm_sw G HP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 16
support in the USA and Canada, call 1-800-HPINVENT or 1-800-474-6836. Note Telephone fees are the responsibility of the caller. Rates may vary. Contact your local telephone company for current rates. Product Registration To register your HP Jetdirect print server, use the following HP Web page - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 17
at: http://www.hp.com/support/net_printing Table 2.1 Software Solutions (1 of 3) Operating Environment Function Remarks HP Jetdirect Wireless Setup Wizard (Windows) Windows 98, Me, NT 4.0, 2000, XP (32-bit only), Server 2003 Configure a single HP Jetdirect wireless print server for a wireless - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 18
only) TCP/IP Fast and easy installation of HP Jetdirect-connected printers. G Supplied on the HP Jetdirect CD-ROM, and may be downloaded from HP's Website HP Web Jetadmin (See the HP Website for supported system updates.) Windows NT 4.0, 2000, XP Professional, Server 2003 HP-UX* Solaris - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 19
. G Requires HP Jetdirect wireless print servers with firmware version x.24.00 or later G Distributed on the HP Jetdirect CD-ROM HP LaserJet Utilities for Mac OS Mac OS 9.x, X (Classic Mode) Configuration and management of HP Jetdirect-connected printers. ENWW HP Software Solutions Summary 19 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 20
also available, and can be downloaded from HP online support at: www.hp.com/go/jdwsw_software Note Although primarily intended for configuration of wireless networking parameters, the HP Wireless Setup Wizard also allows you to preconfigure a valid IP address on the print server, as required (for - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 21
N TCP/IP or IPX/SPX network protocol G Novell NetWare 4.x, 5.x, 6.0 N Novell Client software for Microsoft Windows 98/NT 4.0/2000/XP N Queue Server Mode N IPX/SPX network protocol G The correct printer driver G Printer connection to the network through an HP Jetdirect print server ENWW HP Software - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 22
The HP Jetdirect Printer Installer for UNIX contains support for HP-UX and Solaris systems. The software installs, configures and provides diagnostics capabilities for HP printers connected to TCP/IP networks using full-featured HP Jetdirect print servers. Value-based print servers, such as 175x and - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 23
HP Jetdirect print servers and HP printers to provide enhanced management features. To use HP Web Jetadmin, see the online help and documentation supplied with the software. System Requirements HP Web Jetadmin software runs on Microsoft Windows NT 4.0, Windows 2000, Windows XP Professional, Windows - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 24
.domain is the host name of your Web server and port is the port number assigned during installation. By default, the port number is 8000. G Provide users access to HP Web Jetadmin software by adding a link to your Web server's home page that is addressed to HP Web Jetadmin's URL. For example: http - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 25
.domain:port/ Follow the instructions on the appropriate home page to configure or modify your printer. Note You can also substitute the systemname.domain with the TCP/IP address. Removing HP Web Jetadmin Software To remove HP Web Jetadmin software from your Web server, use the uninstall program - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 26
print servers, such as 175x and 200m, are not supported. Using the appropriate software on your system, you can create an IPP print path from your system to a supported HP Jetdirect-connected printer over the Internet. Note For incoming print path requests, the network administrator must configure - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 27
instructions provided with the software. Contact your network administrator to get the IP address or URL of the printer to complete the setup. HP Software System Requirements G Computer running Microsoft Windows NT 4.0 (Intel-based) or Windows 2000 G IPP-enabled HP Jetdirect print server (firmware - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 28
on the Windows Me CD-ROM. For installation and setup of a Windows Me IPP client, see the instructions provided with the Windows Me CD-ROM. Novell Supplied Software The HP Jetdirect print server is compatible with IPP running on NetWare 5.1 with SP1 or later. For NetWare client support, refer to - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 29
IP/IPX Printer Gateway is a NetWare Loadable Module (NLM) developed by HP to provide functionality and compatibility with Novell's NDPS for full-featured HP Jetdirect print servers. Value-based print servers, such as 175x and 200m, are not supported. The HP Gateway seamlessly integrates HP Jetdirect - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 30
HP IP/IPX Printer Gateway is included with all current versions of NDPS. Novell NetWare 5.x and 6.0 includes NDPS. To obtain the most recent software version, or to obtain the related documentation: I Visit http://www.hp.com/go/hpgate_sw I Select and follow the instructions for downloading drivers - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 31
WPS Assistant (Mac OS X) This utility allows you to configure an HP Jetdirect wireless print server (WPS) with a connection to your Mac OS network. To use this utility, the HP Jetdirect wireless print server must be in a factory-default state. Proceed as follows: 1. Insert the CD-ROM into your Mac - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 32
CD-ROM into the CD-ROM drive. 2. In the HP Installer window, double-click the installation icon for the software in the language you want. 3. Follow the instructions on the screen. For more information about configuring your printer driver, see the online documentation provided on the CD-ROM that - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 33
for your print server or your printer's Getting Started guide for instructions on printing a configuration page. I Select the printer from the Available Printers list and click OK. Verifying Network Configuration To verify your current network configuration, print a Jetdirect configuration page. If - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 34
the Printer The factory supplies a default name for your printer. Hewlett-Packard highly recommends that you rename your printer to avoid having multiple printers with similar names on your network. CAUTION After you have renamed the printer and have set up print queues to that printer, use - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 35
EtherTalk network. Instead of your printer remaining on the default zone, which is set by the router, this utility lets you select the zone on which your printer appears. The zones on which your printer can reside are limited by your network configuration. The HP LaserJet Utility only enables you to - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 36
you can continue working while the printer is printing your job. 8. Exit the Chooser. To display your user name on the network when you are printing documents, go into the Control Panel on your Mac OS computer, select Sharing Setup, then type your owner name. ENWW HP Software Solutions Summary 36 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 37
Testing the Configuration 1. Select Print Window from the File menu, or if no window is open, select Print Desktop. The Print dialog box appears. 2. Click Print. If the printer prints the job, you have connected your printer to your network correctly. If your printer does not print, see Chapter 8. - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 38
with valid TCP/IP network configuration parameters, such as an IP address that is valid for your network. For general information on TCP/IP networks, see Appendix A. Server-Based and Manual TCP/IP Configuration When in a factory-default state and powered on, the HP Jetdirect print server will try to - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 39
IP Address When in a factory-default state (for example, when shipped from the factory or after a cold-reset), the HP Jetdirect print server has no IP address. A default IP address may or may not be assigned depending on the network environment. Default IP Address Will Not Be Assigned A default IP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 40
by inspecting the Jetdirect configuration page for the print server. See Chapter 9. Default IP Address Configuration Options Default IP Parameter A Default IP configuration parameter on the print server controls the default IP method. When the print server is in a factory-default state, this - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 41
through supported configuration tools such as Telnet, a Web browser, and SNMP management applications. HP Jetdirect Wireless Print Server. When initially powered on, a factory-default wireless print server that has no connection to a network will likely self-assign a link-local IP address. If - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 42
the HP Jetdirect print server installation software on supported systems. For more information see Chapter 2, "HP Software Solutions Summary". To configure a wireless print server with a valid IP address before a wireless connection is established, use the HP Jetdirect Wireless Setup Wizard (Windows - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 43
system to the HP Jetdirect print server using the default IP address. Once configured, the print server saves the configuration when powered off/on. For more information, see "Using Telnet". G Embedded Web server. You can browse to the embedded Web server on the HP Jetdirect print server and setting - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 44
DHCP services (see Using DHCP). However, Windows NT/2000 systems may require third-party software for TFTP support. For setup of NetWare BOOTP servers, refer to your NetWare documentation. Note If the Jetdirect print server and BOOTP/DHCP server are located on different subnets, IP configuration - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 45
the print server is powered on. Note BOOTP operation is similar to DHCP, but the resulting IP parameters will be the same when powered off/on. In DHCP, IP configuration parameters are leased and may change over time. When in its factory-default state and powered on, the HP Jetdirect print server - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 46
while TFTP is used to obtain additional configuration information from a configuration file on a TFTP server. When the HP Jetdirect print server is powered on, it broadcasts a BOOTP request that contains its MAC (hardware) address. A BOOTP server daemon searches the /etc/bootptab file for a matching - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 47
on the HP Jetdirect configuration page as the HARDWARE ADDRESS. On HP Jetdirect external print servers, it is printed on a label attached to the print server. ip -- The IP address tag (required). This address will be the HP Jetdirect print server's IP address. ENWW TCP/IP Configuration 47 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 48
The host name tag. This tag does not take a value but causes the BOOTP daemon to download the host name to the HP Jetdirect print server. The host name will be printed on the Jetdirect configuration page, or returned on an SNMP sysName request by a network application. dn 15 Domain name tag - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 49
time (seconds). T69 69 The IP address (in hexadecimal) of the preferred outgoing e-mail SMTP (Simple Mail Transport Protocol) server, for use with supported Scan devices. T144 -- An HP-proprietary tag that specifies the relative path name of the TFTP configuration file. Long path names may - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 50
File Entries To provide additional configuration parameters for your HP Jetdirect print server, such as SNMP (Simple Network Management Protocol) or non-default settings, an additional configuration file can be downloaded using TFTP. This TFTP configuration file's relative path name is specified - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 51
Example of an HP Jetdirect TFTP Configuration File # # Allow only Subnet 192.168.10 access to peripheral. # Up to 10 'allow' entries can be written through TFTP. # Up to 10 'allow' entries can be written through Telnet # or embedded Web server. # 'allow' may include single IP addresses. # allow: 192 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 52
lists the supported TFTP parameters (HP Jetdirect firmware version x.25.00 or later). Table 3.3 describes the TFTP parameters. Table 3.2 List of Supported TFTP Parameters (1 of 2) General G passwd: G ssl-state: G sys-location: G tftp-parameter-attribute: G sys-contact: TCP/IP Main G host - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 53
: G name-override: DLC/LLC G dlc/llc: Other Settings G link-type: G MFP-config: G webscan-config: G usb-mode: G scan-idle-timeout: G status-page-lang: G scan-email-config: Support G support-name: G support-url: G support-number: G tech-support-url: ENWW TCP/IP Configuration 53 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 54
overwrite manually configured parameters. TCP/IP Main host-name: Specifies the node name that will appear on the Jetdirect configuration page. Default is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware address. domain-name: The domain name for the device (for example, support.hp - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 55
: Enables or disables LPD (Line Printer Daemon) printing services on the Jetdirect print server. 0 disables, 1 (default) enables. banner: A port-specific parameter that specifies printing an LPD banner page. 0 disables banner pages. 1 (default) enables banner pages. interlock: Specifies whether an - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 56
Settings syslog-config: Enables or disables syslog server operation on the print server: 0 disables, 1 (default) enables. syslog-svr: The syslog server's IP address. It specifies the server that the HP Jetdirect print server sends syslog messages to. For more information, see Appendix A. syslog - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 57
selected messages during troubleshooting). By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through local7 can be used to isolate individual or groups of print servers. slp-config: Enables or disables the Service Location Protocol (SLP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 58
telnet-config: If set to 0, this parameter instructs the print server not to allow incoming Telnet connections. To regain access, change the setting in the TFTP configuration file and power cycle the print server, or cold reset the print server to factory default values. If this parameter is set to - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 59
of 10) default-ip: Specifies the IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when powered off/on or manually configured to use BOOTP/DHCP). DEFAULT_IP: sets the legacy default IP address 192.0.0.192 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 60
Table 3.3 TFTP Configuration File Parameters (7 of 10) trap-dest: Enters a host's IP address into the HP Jetdirect print server's SNMP trap destination list. The command format is: trap-dest: ip-address [community name] [port number] The default community name is "public"; the default SNMP port - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 61
: (External print servers only) Specifies the name of the AppleTalk network. Up to 32 characters may be used. DLC/LLC dlc/llc: Enables or disables DLC/LLC protocol operation on the print server: 0 disables, 1 (default) enables. Other Settings link-type: (10/100 Fast Ethernet) Sets the print server - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 62
in one direction only (to the printer). status-page-lang: Specifies the page description language (PDL) that the print server will use to send the Jetdirect configuration/status page to the printer. G Auto (default): The PDL is auto-detected when the print server is powered on or after a cold-reset - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 63
Typically used to specify a phone number or extension to call for support of this device. support-url: A Web URL for product information on this device over the Internet or an intranet. tech-support-url: A Web URL for technical support over the Internet or an intranet. ENWW TCP/IP Configuration 63 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 64
Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP Jetdirect print server uses. If you have a DHCP server on your network, the HP Jetdirect print server automatically obtains its IP address from that server and registers its name with any RFC 1001 and 1002 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 65
a Windows DHCP server will respond with the print server's IP configuration data. Note This information is provided as an overview. For specific information or for additional support, see the information supplied with your DHCP server software. Note To avoid problems resulting from IP addresses - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 66
. Note If desired, you can exclude ranges of IP addresses within a scope. 7. In the Lease Duration section, select Unlimited, then select OK. HP recommends that all printers be assigned infinite leases to avoid problems resulting from IP addresses that change. Be aware, however, that selecting an - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 67
, perform the following steps in the Add Reserved Clients window to set up a reservation for that printer: a. Type the selected IP address. b. Obtain the MAC address or hardware address from the configuration page, and type this address in the Unique Identifier box. c. Type the client name (any - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 68
mask defines which portion of an IP address specifies the subnet and which portion specifies the client device. For more information, see Appendix A. 7. If applicable, enter the range of IP addresses within the scope to be excluded by the server. Then click Next. ENWW TCP/IP Configuration 68 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 69
address for your HP Jetdirect-connected printer is available on the HP Jetdirect configuration page.) d. Under "Supported types", select DHCP only, then click Add. (Note: Selecting Both or BOOTP only will result in a configuration through BOOTP due to the sequence in which HP Jetdirect print servers - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 70
Novell documentation and support. To Discontinue DHCP Configuration CAUTION Changes to an IP address on your HP Jetdirect print server may require updates to printer or system printing configurations for clients or servers. If you do not want your HP Jetdirect print server configured through DHCP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 71
you choose to re-enable a DHCP configuration, the print server will acquire its configuration information from a DHCP server. This means that when you choose DHCP and complete your configuration session (using Telnet, for example), the TCP/IP protocol for the print server is re-initialized and all - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 72
to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP Jetdirect print server and to supply the IP address to the print server. 1. Turn - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 73
file (/etc/rarpd.conf file in HP-UX 10.20) to add the LAN hardware address/station address (from the configuration page) and the node name for the HP Jetdirect print server. For example: 00:01:E6:a8:b0:00 laserjet1 Note If your system uses Network Information Service (NIS), you need to incorporate - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 74
HP Jetdirect firmware version x.20.00 or later G A legacy default IP address 192.0.0.192 has been set on the print server G The LAN hardware (MAC) address of the HP Jetdirect print server (specified on an HP Jetdirect configuration page, or on a label attached to HP Jetdirect external print servers - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 75
:98 ping 192.168.45.39 Note Once the IP address has been set on the print server, additional arp and ping commands will be ignored. Once the IP address is configured, arp and ping cannot be used unless the print server is reset to factory values (see Chapter 8). On UNIX systems, the arp -s command - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 76
an operating system command to create a route to the print server. (For example, if the print server is configured with a legacy default IP address 192.0.0.192, a route will not likely exist.) On Windows systems, you can use aroute command at a Windows command (DOS) prompt to create a route to the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 77
winipconfig (on Windows 98) To create a route from the system command prompt, enter the following command: route add where is the IP address configured on the HP Jetdirect print server, and is the IP address of the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 78
A Typical Telnet Session Initiating a typical Telnet session is illustrated below. ENWW TCP/IP Configuration 78 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 79
Telnet session from your system to the HP Jetdirect print server. 1. Type the following at the system prompt: telnet where is the IP address listed on the Jetdirect configuration page. See Chapter 9. 2. A connection to the HP Jetdirect print server will be displayed. If the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 80
(firmware version x.25.00 or later). 2. Repeat the previous step to set any additional configuration parameters. 3. When you have finished typing the configuration parameters, type exit or quit (depending on your system). When prompted whether to save settings that you have changed, enter Y (default - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 81
. Note If a parameter is supplied dynamically (for example, from a BOOTP or DHCP server), its value cannot be changed using Telnet without first setting Manual configuration. To set Manual configuration, see the ip-config command. Whenever you are manually changing an IP address, you should also - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 82
Ad Hoc: (default) The print server will communicate with other wireless devices directly, without using an Access Point. desired-ssid Specify the desired Service Set Identifier (SSID), or Network Name, for the print server. Up to 32 alphanumeric characters may be used. The factory-default SSID is - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 83
authentication method for the print server before network access is allowed. Open: (default) Use Open System configured with the same secret WEP key for network access. The use of the Shared_Key option is not valid with the wpa-auth-type command settings (802.1x or PSK). ENWW TCP/IP Configuration - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 84
description of supported authentication protocols, see Chapter 1. None: (default) Server-based network authentication is not used. EAP_MD5: An authentication method that uses 802.1x EAP and MD5 (Message-Digest Algorithm 5, RFC 1321). It requires that a user name and password be configured on the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 85
.1x authentication (PEAP, TLS, TTLS only), the print server may use either Basic encryption or Robust encryption depending on your network. Dynamic encryption protocols are under the control of the authentication server and also must be supported by the Access Point. ENWW TCP/IP Configuration 85 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 86
for dynamic IP configuration. ip IP address for the print server, in dotted notation. For example: ip-config manual ip 192.168.45.39 where ip-config specifies manual configuration and ip manually sets the IP address 192.168.45.39 on the print server. Specifying 0.0.0.0 clears the IP address. If - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 87
192.168.40.1 as the IP address of the default gateway for the print server. Note: If the HP Jetdirect print server is configured by DHCP and you manually change the subnet mask or the default gateway address, you should manually change the print server's IP address. This will release the DHCP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 88
page. 0 disables banner pages. 1 (default) enables banner pages. interlock Specifies whether an acknowledgement (ACK) on all TCP packets is required before the printer is allowed to close a Port 9100 print connection. To accommodate multiport print servers line. ENWW TCP/IP Configuration 88 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 89
The syslog server's IP address in dotted notation. It specifies the server that the HP Jetdirect print server sends syslog messages to. For example, syslog-svr: 192.168.40.1 assigns 192.168.40.1 as the IP address of that server. For more information, see Appendix A. ENWW TCP/IP Configuration 89 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 90
selected messages during troubleshooting). By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through local7 can be used to isolate individual or groups of print servers. slp-config Enables or disables the Service Location Protocol (SLP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 91
a cold reset, power cycle the print server. Parameters for other subsystems, such as IPX/SPX or AppleTalk, are not affected. ews-config Enables or disables the print server's embedded Web server. 0 disables, 1 (default) enables. For more information, see Chapter 4. ENWW TCP/IP Configuration 91 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 92
is 15 seconds. default-ip Specifies the IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when powered off/on or manually configured to use BOOTP/DHCP). DEFAULT_IP: sets the legacy default IP address 192 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 93
communications with management applications, such as HP Web Jetadmin. In addition, firmware upgrades through current HP downloading utilities will be disabled. get-cmnty-name Specifies a password that determines which SNMP GetRequests the HP Jetdirect print server will respond to. This is optional - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 94
and Parameters (14 of 18) trap-dest Enters a host IP address into the HP Jetdirect print server's SNMP trap destination list. The command format is: trap-dest: ip-address [community name] [port number] The default community name is 'public'; the default SNMP port number is '162'. The port number - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 95
status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that AppleTalk was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed. ENWW TCP/IP Configuration 95 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 96
MFP config) Enable or disable print server support of the client software provided with your multifunction or all-in-one peripheral. 0 (default): disables client software support (allows printing only). 1: enables client software support (allows printing and scanning). ENWW TCP/IP Configuration 96 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 97
: The USB port is not connected. status-page-lang Specifies the printer job language (PJL) that the print server will use to send the Jetdirect configuration/status page to the printer. G Auto (default): The PDL is auto-detected when the print server is powered on or after a cold-reset. G PCL - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 98
device over the Internet or an intranet. tech-support-url A Web URL address for technical support over the Internet or an intranet. Menu Interface An are not saved on the Jetdirect print server until you exit a menu and, when prompted, choose to save your changes. ENWW TCP/IP Configuration 98 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 99
Settings, select 1. TCP/IP - Main Settings Host Name : printer1 IP Config Method : USER SPECIFIED IP Address : 192.168.45.39 Subnet Mask : 255.255.0.0 Default Gateway : 192.168.40.1 Config Server : 192.168.2.21 TFTP Server : 192.168.2.21 TFTP File Name : hpnp/print.cfg Domain Name - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 100
or AppleTalk are not affected. To reset all parameters to factory default values, refer to Chapter 8. Using the Embedded Web Server You can set IP parameters on HP Jetdirect print servers that support the embedded Web server. For more information, refer to Chapter 4. ENWW TCP/IP Configuration 100 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 101
accessing the HP Jetdirect menu from the printer's control panel, you can set the following TCP/IP network configuration parameters: G IP host name G DHCP lease behavior (release or renew) G IP address of the print server G Subnet mask G Default gateway address G Syslog server address G Idle timeout - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 102
network, or erase the current IP address and configure another address after you are installed on the new network. See Chapter 8, "Troubleshooting the HP Jetdirect Print Server," for instructions to reset the print server to factory default settings. If the current BOOTP server is not reachable, you - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 103
a compatible Web browser over an intranet. The embedded Web server provides access to configuration and management pages for the HP Jetdirect print server and the attached network device (such as a printer or multifunction, all-in-one device). Tabs across the upper portion of your browser window - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 104
HP Jetdirect Home Tab Figure 4.1 Typical HP Jetdirect Home Tab Networking Tab Menu items in left margin Figure 4.2 HP Jetdirect Networking Tab For network parameter descriptions, see "Networking Tab". ENWW Using the Embedded Web Server 104 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 105
devices. It is available from HP online support at the following URL: http://www.hp.com/go/webjetadmin To make use of improved security features, HP Web Jetadmin version 7.0 or greater is recommended for operation with the HP Jetdirect embedded Web server. Using HP Web Jetadmin 7.0, you can enable - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 106
Jetadmin or other management software. For more information on TCP/IP configuration options, see Chapter 3. When powered on, an HP Jetdirect print server that is unable to retrieve a valid IP address from the network will automatically assign itself either a legacy default IP address 192.0.0.192 or - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 107
server is configured to operate through HTTPS. See Mgmt. Protocols. Value-based, non-upgradeable HP Jetdirect print servers (for example HP Jetdirect 175x and 200m) do not support a secure embedded Web server. 4. An embedded Web server page will be displayed, either the Home page of the HP Jetdirect - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 108
to reset it to a factory-default state and reinstall it. G Features and configuration parameters not supported by value-based print servers, such as HP 175x and 200m, will not appear. G Novell NetWare networks: On the Network Settings page, use the IPX/SPX tab to configure Novell Directory Services - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 109
the attached device cannot be accessed or does not exist. The HP Jetdirect home page displays a generic printer graphic to represent the attached device. The HP Jetdirect print server's product model, firmware version, and network addresses are displayed along with any device information that can be - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 110
configuration pages. The product number of the HP Jetdirect print server (for example HP J4169A). The version of the operating instructions installed on the HP Jetdirect print server. The Internet Protocol address configured on the HP Jetdirect print server. For general information on IP addresses - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 111
Tab The Networking tab provides access to HP Jetdirect network configuration parameters and status. The menu items in the left margin provide access to configuration and status pages. Table 4.2 Networking Menu Items CONFIGURATION section G Network Settings G Other Settings G Privacy Settings - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 112
Jetdirect wireless print server, see Appendix B. The 802.11b tab displays a single, static page that contains all wireless configuration parameters required to make a wireless connection to your network. Click Apply to set or Cancel to ignore your configuration entries. To reset to factory-default - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 113
wireless devices on a network communicate directly with each other. Access Points are not used. Other terms used for Ad Hoc mode include Independent Basic Service Set (IBSS), and "computer-to-computer" mode. The factory-default mode configured on the HP Jetdirect print server is Ad Hoc. To initially - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 114
on signal strength, encryption and authentication methods to control network access. The factory-default SSID configured on the HP Jetdirect print server is "hpsetup". To initially communicate with the print server, your wireless computer's SSID must also be "hpsetup". (Note: the SSID characters - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 115
Configuration Parameters (3 of 7) Description Enable Protocols Enable (check) or disable (clear) the EAP protocols supported by the print server The default user name is the default host name of the print server, NPIxxxxxx, where xxxxxx are the last six digits of the LAN hardware (MAC) address. - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 116
certificate that validates the Jetdirect print server identity must be installed. In general, a Jetdirect certificate may be self-signed or provided by an independent trusted source, such as a Certificate Authority. By factory default, a self-signed Jetdirect certificate is preinstalled. While - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 117
on this page, assuming valid configuration entries have been made. Note: This parameter does not apply to security or wireless configuration wizards. Changes to wireless parameters through a wizard will always cause the print server to reauthenticate. If disabled (default), the print server will not - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 118
be configured with the same key. Encrypt transmit data using: Select the current active key. The HP Jetdirect print server can store up to four WEP keys using four key positions (Key 1, 2, 3, 4). But there can be only a single active key for a given network (or SSID) at a time. Key 1 is the default - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 119
minimize reconnections to the print server for initial network configuration, the 802.11b page allows you to configure the following basic TCP/IP settings at the same time that you configure your wireless connection settings: G IP Configuration Method G IP address G Subnet Mask G Default Gateway For - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 120
/IP The TCP/IP page provides configuration parameters summarized in Table 4.4. Table 4.4 Item TCP/IP Settings (1 of 3) Description IP Configuration Method Selects the method that the HP Jetdirect print server will use for its IP configuration parameters: BOOTP (default), DHCP, Manual, or Auto IP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 121
. Secondary WINS Specifies the IP Address to be used for WINS if the primary WINS Server Server is unavailable. Syslog Server Specifies the IP address of a host computer that is configured to receive syslog messages from the HP Jetdirect print server. If a Syslog Server is not specified, syslog - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 122
of an LPD banner page for print jobs. For HP Jetdirect external print servers that provide multiple ports, you can configure each port. For internal print servers, only a single port is available (Port 1). Default IP Specifies the IP address to use when the print server is unable to obtain - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 123
Type Specify the IPX/SPX frame type to be used by the HP Jetdirect print server on your network. After a frame type has been configured, all others will be counted and discarded. G AUTO (default) senses all frame types and configures the first one detected. G EN_8023 limits the frame type to IPX - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 124
(seconds) that the HP Jetdirect print server will wait to check for print jobs in a print queue. PJL Configuration For Printer Job Language (PJL) parameters, enable (check) or disable (clear) the parameters provided: G Banner Pages (for printing separator pages between print jobs) G End-Of - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 125
you to configure selected AppleTalk settings on the HP Jetdirect print server. See Table 4.6 for a description of items on this page. Note The AppleTalk parameters displayed include the AppleTalk printer types that are advertised on the network. The HP Jetdirect print server supports AppleTalk - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 126
configure (or "write") SNMP information on the HP Jetdirect print server. An SNMP Get Community Name is a password to retrieve (or "read") SNMP information on the HP Jetdirect print server agents on the print server, but limits access to read-only. Write-access is disabled. The default Get community - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 127
print servers that support firmware upgrades) to update your HP Jetdirect print server with new features and enhancements G LPD Queues: for setting up print queues used in printing under LPD (line printer daemon) printing services G USB Settings: (external print servers only) to configure Universal - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 128
is an HP-proprietary raw TCP/IP port on the HP Jetdirect print server and is the default port for printing. It is accessed by HP software (for example, the HP Standard Port). FTP Printing Enable or disable File Transfer Protocol services available on the HP Jetdirect print server for printing. For - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 129
. For Token Ring print servers, the LAA address must start with hexadecimal 40 through 7F. For Ethernet print servers, the LAA address must start with hexadecimal X2, X6, XA, or XE, where X is any hexadecimal digit 0 through F. The default address is the factory assigned address. ENWW Using the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 130
during troubleshooting). By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through local7 can be used to isolate individual or groups of print servers. On fatal error (Supported external print servers only) Specify the print server - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 131
facility installed on client computers through software supplied with the HP multifunction device (MFP or All-in-One). If disabled, the print server will not allow client software device functions other than network printing. Support for the print server's Web Scan function is controlled separately - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 132
configured, where is the name of the user-specified LPD print queue. The default selection will depend on the printer, typically 9100 Printing or LPD Printing (BINPS). Firmware Upgrade For print servers that support firmware upgrades, this page allows you to upgrade the print server - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 133
00 series, you must perform the upgrade again if supported non-English languages are desired. LPD Queues The LPD Queues page allows you to specify LPD (line printer daemon) print queues on the Jetdirect print server. For more information on LPD printing and print queues, see Chapter 5, "Configuring - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 134
or more strings to be added before (or prepended to) the print data. You specify string names and values in the table at the bottom of the page. To prepend a long string, multiple string names may be concatenated, separate string names with different values. ENWW Using the Embedded Web Server 134 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 135
instructs the PostScript interpreter that the printjob is to be interpreted as Binary PostScript data. Default Queue Name Name of the queue to be used if the queue specified for a print job is unknown. By default, the Default table at the top of the browser window) must be chosen from the names - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 136
of through queue az_queue, the job sent to the printer is "abcxyz". Instructions for setting up an LPD printer are different for different operating systems; refer to Chapter 5, "Configuring for LPD Printing" for details. ENWW Using the Embedded Web Server 136 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 137
queue name. (For details of setting up the printer, refer to Chapter 5, "Configuring for LPD Printing".) After that, any print jobs sent to the printer -- either from the server or from a client computer that has set up that printer -- will include a reset command at the beginning of the job. ENWW - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 138
Settings If the HP Jetdirect print server provides a USB connection to the network device (such as a USB printer), a link to USB configuration parameters will be displayed. See Table 4.10. Table 4.10 USB Settings USB Item USB Speed Desired Communication Mode Status Page Language Description (Read - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 139
the following tabs: Status (default), Wizard, Restore Defaults. The available settings depend on your particular print server model. Value-based, non-upgradeable HP Jetdirect print servers (for example HP Jetdirect 175x and 200m) do not support a secure embedded Web server. ENWW Using the Embedded - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 140
again. Restore Defaults This page is used to restore security configuration settings to factory defaults. The default settings displayed depend on the features supported by the print server. Only the security settings listed are restored to factory defaults, other configuration settings are not - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 141
FTP firmware updates, RCFG, SNMP v1/v2c). To change individual protocol settings, see Mgmt. Protocols. The Administrator Account page is used to enter the administrator password. SNMP Configuration pages are used to configure specific SNMP settings: G Enable SNMPv3: (Full-featured print servers only - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 142
used to enable or disable network printing, print services, and device discovery protocols that may affect security. The Configuration Review page displays all the current settings that may affect security. Click Finish to set your basic security selections. ENWW Using the Embedded Web Server 142 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 143
attempt to access Jetdirect print server settings, you will be prompted for a user name and this password before you are allowed access. Note The administrator password may be cleared by a cold reset of the print server, which resets the print server to factory default settings. A checkbox allows - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 144
a cold-reset), and then reconfigure your settings. G Manually set the same administrator password using both the printer Security page and the networking Admin. Account page. Certificates (Full-featured HP Jetdirect print servers only) This tab provides access to installation, configuration and - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 145
to update or install a new one. See Configuring Certificates. When installed, a Jetdirect certificate will be saved across a cold-reset, which is used to restore the print server to factory-default values. G CA Certificate. (Wireless print servers only) A certificate from a trusted third party, or - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 146
before entering the wizard again. Table 4.12 Certificate Configuration Screens (1 of 4) Certificate Options Choose from the options Certificate. This option is displayed only if there is a Jetdirect certificate request (to a trusted third party) pending. Web server. ENWW Using the Embedded Web - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 147
4) Install CA Certificate. (Wireless print servers only) This option is provided when you click Configure for a CA certificate, which on a cold-reset of the print server, where factory-default settings are restored. Certificate Validity Use this screen to specify how long the Jetdirect self-signed - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 148
identify the device. For HP Jetdirect wireless print servers using EAP authentication, some authentication servers may need to be configured with the Common Name as specified on the certificate. If the default IP address 192.0.0.192 is configured on the Jetdirect print server, it will not likely - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 149
Configuration the Access Control List (ACL) on the HP Jetdirect print server. An access control list (or host access print server and the attached network device. Up to 10 entries can be included on the list. If the list is empty (no hosts are listed), any supported system can access the print server - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 150
HP Jetdirect print server if your system is not properly specified in the list, or access through HTTP is disabled. For use of the host access list as a security feature, see Chapter 7. Note By default on network 192, subnet 1. Allow the host with IP address 192.168.1.2. The mask 255.255.255.255 is - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 151
HTTPS communications. HP wired print servers, by factory default, are configured to allow HTTPS or HTTP. Although not recommended, you may choose to accept both HTTPS and HTTP communications that are not secure by disabling (clearing) the Encrypt All Web Communication checkbox. To support the use - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 152
disable SNMP v1, v2c and v3 agents on the print server, depending on the print server model. Value-based print servers do not support an SNMP v3 agent. For a description of SNMP selections, see Table 4.7. SNMP v3. The HP Jetdirect print server includes an SNMP v3 (Simple Network Management Protocol - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 153
, see Chapter 1. Because it uses TCP/IP, the embedded Web server does not allow disabling TCP/IP. Enable Print Services Enable or disable various print services supported by the print server: port 9100, LPD (Line Printer Daemon), IPP (Internet Printing Protocol), FTP (File Transfer Protocol - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 154
link to manage secure wireless configuration settings. For the features and parameter settings on this page, see Table 4.3. Network Statistics This page is used to display counter values and other status information currently stored on the HP Jetdirect print server. This information is often useful - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 155
network configuration settings on the HP Jetdirect print server for each protocol. Use these lists to validate your desired settings. Configuration Page This page provides a view of the HP Jetdirect configuration page that contains a summary of HP Jetdirect status and configuration information - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 156
Help The Help page in the Networking tab provides a quick summary of the HP Jetdirect embedded Web server features. In the Help page, a link to the latest information on the embedded Web server is provided (Internet access is required). ENWW Using the Embedded Web Server 156 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 157
describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing. These instructions include: G LPD on UNIX Systems I Configuring BSD-based UNIX systems using LPD I Configuring print queues using the SAM utility (HP-UX systems) G LPD on Windows NT/2000 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 158
spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include: G Berkeley-based (BSD) UNIX systems G HP-UX G Solaris G IBM AIX G Linux G Windows NT/2000 G Mac OS The UNIX configuration - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 159
on the HP Jetdirect printer configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer documentation for instructions. You must also have the following: G An operating system that supports LPD printing - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 160
Web server, Chapter 4). If the queue name is not one of the above, the HP Jetdirect print server assumes it to be raw1. Step 3. Printing a Test File Print a test file using the LPD commands. For instructions, see the information provided for your system. ENWW Configuring for LPD Printing 160 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 161
is the print queue designation. For more information on printcap, see the printcap man page. Example: Printcap Entries for ASCII or Text Printers lj1_text|text1:\ :lp=:\ :rm=laserjet1:\ :rp=text:\ :lf=/usr/spool/lpd/lj1_text.log:\ :sd=/usr/spool/lpd/lj1_text: ENWW Configuring for LPD Printing 161 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 162
:rp=raw:\ :lf=/usr/spool/lpd/lj1_raw.log:\ :sd=/usr/spool/lpd/lj1_raw: If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 163
systems you can use the SAM utility to configure remote print queues for printing "text" (ASCII) files or "raw" (PCL, PostScript, or other printer language) files. Before you execute the SAM program, select an IP address for the HP Jetdirect print server and set up an entry for it in the /etc/hosts - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 164
where printer_name is the designated printer. Examples (for BSD-based systems): lpq -Ptext1 lpq -Praw1 For HP-UX systems, substitute lpstat for lpq -P to get print status. This completes the process for configuring the HP Jetdirect print server to use LPD. ENWW Configuring for LPD Printing 164 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 165
describes how to configure Windows NT/2000 networks to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: G Installing TCP/IP software (if not already installed). G Configuring a network LPD printer. Installing TCP/IP Software (Windows NT) This procedure - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 166
and install the TCP/IP Protocol and the Microsoft TCP/IP Printing service. Follow the instructions on the screen. When prompted, type the full path to the Windows NT distribution files (you may need your Windows NT workstation or server CD-ROM). 3. Enter TCP/IP configuration values for the computer - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 167
a new port, and select LPR Port. Click Next. 6. In the Add LPR compatible printer window: a. Enter the DNS name or IP address of the HP Jetdirect print server. b. For the name of the printer or print queue on the HP Jetdirect print server, enter (in lowercase) raw, text, auto, binps, or the name of - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 168
data. For a three-port HP Jetdirect external print server, attach a port number to the queue name (for example, raw1, raw2, or raw3). 7. Select the Manufacturer and Printer model. (If necessary, click Have Disk and follow the instructions to install the printer driver.) Click Next. 8. Choose to - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 169
-port HP Jetdirect external print server, attach a port number to the queue name (for example, raw1, raw2, or raw3). 8. Ensure that the port is selected in the Add Printer list of the available ports, then click Next. 9. Follow the remaining instructions on the screen to complete the configuration - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 170
/2000 server is shared, Windows clients can connect to the printer on the NT/2000 server using the Windows Add Printer utility in the Printers folder. LPD on Windows XP Systems This section describes how to configure Windows XP networks to use the HP Jetdirect LPD (Line Printer Daemon) services. The - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 171
Click Next. 5. In the Add LPR Compatible Printer window, do the following: a. Type the Domain Name System (DNS) name or Internet protocol (IP) address of the HP Jetdirect print server. b. Type (in lowercase) the name of the print queue for the HP Jetdirect print server (for example: raw, text, auto - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 172
field labeled Name or address of server providing lpd, enter the DNS name or IP address of the HP Jetdirect print server. 6. In the dialog box labeled Name of printer or print queue on that server, (in lowercase) type the name of the print queue for the HP Jetdirect print server (for example: raw - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 173
on Mac OS 8.0. Assigning an IP Address Before you can set up a printer for LPR printing, assign an IP address to the printer or print server. Use the HP LaserJet Utility to configure the printer IP address as follows: 1. Double-click HP LaserJet Utility in the HP LaserJet folder. 2. Click the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 174
the printer's IP address, and the default location is on the desktop. 11. Exit the program. For the latest information on using the HP Jetdirect LPD services from Mac OS systems, search for "LPR printing" at Apple Computer's Tech Info Library Web site at http://til.info.apple.com. ENWW Configuring - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 175
printing described here requires the following: G HP Jetdirect print servers with firmware version x.24.01 or later. G TCP/IP client systems with FTP that complies with RFC 959. Note For the most recent list of tested systems, visit HP online support at www.hp.com/support/net_printing. ENWW 175 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 176
a time that exceeds the idle timeout period (default is 270 seconds). The idle timeout can be set through various TCP/IP configuration tools, such as BOOTP/TFTP, Telnet, printer's control panel (see Chapter 3), the embedded Web server (see Chapter 4), or management software. ENWW FTP Printing 176 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 177
used to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to four control connections (or FTP sessions) simultaneously. If the number of allowed connections is exceeded, a message indicating that service is not available will be displayed. FTP control - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 178
address> is the valid IP address or node name configured for the HP Jetdirect print server. See Figure 6.1 Figure 6.1 FTP Login Example If the connection is successful, a Ready message will be displayed. After a successful connection, the user is prompted for a login name and password. The default - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 179
(default), PORT2, and PORT3. Displays the current directory or the current Jetdirect printing port. specifies the file to send to the selected HP Jetdirect print server port. For multiport print servers, a different port can be specified in the command: put Configures - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 180
rhelp remotehelp Description Configures an FTP ASCII file transfer. HP Jetdirect print servers support only non-print format control for character transfers (standard values for spacing and margins are used). Press the Ctrl and C keyboard keys simultaneously to abort the FTP service command and any - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 181
address> as password Password: 230- Hewlett-Packard FTP Print Server Version 2.0 Directory: Description: PORT1 Print to port 1 HP color LaserJet 4500 To print Ready to print to PORT1 230 User logged in. ftp> pwd 257 "/" is current directory. - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 182
data stored on HP Jetdirect print servers. The features may differ depending on the version of firmware resident on the print server. CAUTION Although these features can help to minimize unauthorized access to stored data and configuration parameters on HP Jetdirect print servers, the prevention - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 183
4) services, or HP Web Jetadmin. Up to 16 alphanumeric characters are allowed. G If configured through the embedded Web server, may be synchronized as the SNMP Set Community Name used in HP Web Jetadmin SNMP v1/v2c Set commands. G Cleared by cold reset of the print server to factory default settings - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 184
Features (2 of 3) IP Access Control List G Specifies up to 10 host systems, or networks of host systems, that are allowed access to the HP Jetdirect print server and the attached network device. G Access is generally limited to host systems specified in the list. G By factory default, host systems - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 185
Features (3 of 3) SNMP v1/v2c Set Community Name (IP/IPX) (SNMP v1/v2c only) G A password on the HP Jetdirect print server that allows incoming SNMP Set commands (for example, from management software) to write (or set) HP Jetdirect configuration parameters. G For a user-assigned Set Community Name - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 186
set G Default SNMP v1/v2c community names used G No authentication or encryption G Access control list empty Low Best suited for trusted environments. Any system can access the HP Jetdirect configuration parameters through the Embedded Web Server, Telnet, or SNMP management software. Passwords are - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 187
issued by trusted sources G Wireless Jetdirect print servers configured for 802.1x EAP authentication that use Power-on settings (for example, configurations from a BootP/TFTP or DHCP/TFTP server) may change the print server's settings when it is power-cycled. Be sure to confirm your intended power - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 188
guides you to the correct procedures for troubleshooting the following: G Printer problems G HP Jetdirect hardware installation and connection problems G Network-related problems To troubleshoot your HP Jetdirect print server, you may need the following items: G A Jetdirect configuration page - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 189
panel. However, this reset option for the printer may not reset the HP Jetdirect print server. When you attempt to reset to factory default values, print a Jetdirect configuration page to confirm that factory-reset values have been assigned. ENWW Troubleshooting the HP Jetdirect Print Server 189 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 190
on. G HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord. After a cold reset, your network systems may lose their connection to the printer. ENWW Troubleshooting the HP Jetdirect Print - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 191
General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 8.1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 191 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 192
on the printer control panel display? I See Procedure 3 in this section for a list of network-related error messages and corrective actions. I See your printer documentation for a complete list of control panel messages and corrective actions. ENWW Troubleshooting the HP Jetdirect Print Server 192 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 193
different printers. See your printer manual or the hardware installation guide for your HP Jetdirect print server for specific instructions on how to print a configuration page. 2. Is there a print job in process? You cannot print an HP Jetdirect configuration page to the printer while a print job - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 194
service, include all diagnostic and configuration pages with the faulty print server. 2. Does EIOX INITIALIZING/DO NOT POWER OFF appear on the display? Wait for ten minutes to see if it clears. If it does not, you may need to replace the HP Jetdirect print server. ENWW Troubleshooting the HP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 195
configuration pages for additional information. 5. Does a message other than READY or the messages listed in this section appear on the display? See your printer documentation for a complete list of control panel messages and corrective actions. ENWW Troubleshooting the HP Jetdirect Print Server - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 196
This information assumes you have already printed a Jetdirect configuration page. 1. Are there any physical connection problems between the workstation or file server and the HP Jetdirect print server? Verify network cabling, connections, and router configurations. Verify that network cable lengths - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 197
port 9101 or 9102 can also be used for ports 2 or 3 respectively, of a Jetdirect multiport external print server.) In the Telnet session, type in data and press Enter. The data should print to the printer (a manual form feed may be required). ENWW Troubleshooting the HP Jetdirect Print Server 197 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 198
on the configuration page. I Confirm the network settings for the printer using the printer control panel (for printers with control panels). I See the troubleshooting section in the online help included with the HP Web Jetadmin software. ENWW Troubleshooting the HP Jetdirect Print Server 198 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 199
Troubleshooting Wireless Print Servers Unable to Communicate During Initial Setup Verify the following: G Your wireless computer is configured to match the default wireless network settings on the HP Jetdirect print server: I Communication Mode: Ad Hoc I Network Name (SSID): hpsetup I Encryption ( - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 200
I IP address I BSSID (Basic Service Set print server, as indicated on the HP Jetdirect configuration page. My Configured Channel Does Not Match the Configuration Page (Ad Hoc mode only) The HP configuration tools allow you to select channel 10 (default) or 11 on the HP Jetdirect wireless print server - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 201
Setup Wizard (Windows) is used to configure the HP Jetdirect wireless print server with wireless network connection settings to access your network. If you are unable to use this wizard, refer to other options described in the HP Jetdirect Administrator's Guide for this print server model, supplied - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 202
performance of all wireless devices. G Add an external antenna to the HP Jetdirect wireless print server (if it supports one). In most office environments, elevating the print server's external antenna will improve its range and performance. ENWW Troubleshooting the HP Jetdirect Print Server 202 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 203
print server. G If power is lost during the download and the print server must be restarted, your next steps depend on whether the print server is configured for server-based authentication. If Server-Based Authentication Is Not Used If a firmware download failure occurs on an HP Jetdirect wireless - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 204
state of the HP Jetdirect wireless print server after a failed download and powered off/on, the HP Wireless Setup wizard cannot be used to configure the print server. 4. On the wireless computer, create an IP path to the default IP address on the HP Jetdirect wireless print server. For example, if - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 205
troubleshoot printing problems you may have with the HP Jetdirect print server. 1. Print a Jetdirect configuration page. 2. Verify that the IP configuration values are correct. If they are not, reconfigure the HP Jetdirect print server. 3. Log onto the host system and type: ping where - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 206
.) Use the HP-UX command lpstat -Pqname to find out if the queue has been disabled after the printer has powered up again or the connection is reestablished. The disabled queue can be restarted using the following command: HP-UX: enable qname ENWW Troubleshooting the HP Jetdirect Print Server 206 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 207
The HP Jetdirect configuration page is an important tool for managing or troubleshooting HP Jetdirect print servers. This page provides identification information (such as the HP Jetdirect model, firmware version, and LAN hardware address), as well as status and configuration parameters of supported - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 208
Configuration Page Format A typical Jetdirect configuration page is illustrated in Figure 9.1. The configuration page information provided will vary depending on the print server. Figure 9.1 Typical Jetdirect Configuration Page ENWW HP Jetdirect Configuration Page 208 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 209
HP Jetdirect Configuration or General Information Identifies the HP Jetdirect print server and provides general status. For information on items in this section, see Table 9.1. (For error messages, see Table 9.12.) USB Printer Information (HP Jetdirect external print servers (Ethernet Only - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 210
guide. LAA The Locally Administered Address (LAA) identifies the user-specified LAN hardware address of a print server, which may be required by some network adiministrators. The default address is the print server's factory-default LAN hardware address. ENWW HP Jetdirect Configuration Page - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 211
or disabled (OFF). ON (default): The HP Jetdirect print server will attempt to automatically configure itself onto the network at the proper speed (10 or 100 Mbps) and mode (half or full duplex). Autonegotiation is enabled after a cold reset. OFF: You must manually configure the speed and mode using - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 212
between the print server and the device. Full Speed: 12 Mbits/sec as specified in the USB v2.0 specifications, compatible with USB v1.1 specifications. Hi-Speed: 480 Mbits/sec for USB v2.0 devices only. Disconnected: The USB port is not connected. ENWW HP Jetdirect Configuration Page 212 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 213
: The print server is scanning on all channels for devices on the specified SSID. Check your specified SSID, or check status of the Access Point (Infrastructure mode) or other wireless devices. The print server will continue to scan for the specified SSID. ENWW HP Jetdirect Configuration Page 213 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 214
if they have the same Network Name (SSID). Infrastructure Mode: The MAC address or name of the Access Point to which the Jetdirect wireless print server is connected. Ad Hoc Mode: A random number or name generated by the initiator of the Ad Hoc network. ENWW HP Jetdirect Configuration Page 214 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 215
the wrong key is active (when multiple keys are configured and stored on the print server). EAP: (Infrastructure mode only) IEEE 802.1x Extensible Authentication Protocol (EAP) uses network authentication servers for client access. HP Jetdirect EAP support includes LEAP, PEAP, EAP-MD5, EAP-TLS, and - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 216
in this section of the Jetdirect configuration page is described in Table 9.4. Table 9.4 Security Settings (1 of 2) Message Admin Password: Secure Web: Cert Expires: Description Specifies whether an IP Administrator password has been configured on the print server. This password is shared by - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 217
control list is configured on the HP Jetdirect print server. A host access control list specifies the IP address of individual systems, or IP network of systems, that are allowed access to the print server and device. Specified: A host access list is configured on the HP Jetdirect print server. Not - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 218
Information in this section of the Jetdirect configuration page is described in Table 9.5. Table 9.5 Network Statistics (1 of 2) Message Description TOTAL PACKETS RECEIVED: Total number of frames (packets) received by the HP Jetdirect print server without error. This includes broadcast - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 219
with frame length errors. The number of Token Ring frames lost. Total number of times a violation of the token-passing protocol has been detected. ENWW HP Jetdirect Configuration Page 219 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 220
0.0.0.0 is displayed. After two minutes, a default IP address 169.254/16 or 192.0.0.192 is assigned. NOT SPECIFIED: Indicates that an IP address is not assigned or the value is zero. The IP subnet mask configured on the HP Jetdirect print server. During initialization, a temporary value 0.0.0.0 is - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 221
If not provided, the IP address of the Jetdirect print server is used. NOT SPECIFIED: Indicates that a default gateway is not configured. Identifies how the HP Jetdirect print server obtained its IP configuration: BOOTP: Automatic configuration through a BOOTP server. BOOTP/TFTP: Automaticautomatic - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 222
seconds. Specifies whether the HP Jetdirect print server sends Service Location Protocol (SLP) packets used by system applications for automated installation. ENABLED: The print server sends SLP packets. DISABLED: The print server does not send SLP packets. ENWW HP Jetdirect Configuration Page 222 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 223
Table 9.6 TCP/IP Configuration Information (4 of 4) Message Description WEB JETADMIN URL: If the HP Jetdirect print server is found on the network by HP Web Jetadmin, the URL of the host system used for HP Web Jetadmin services is displayed. The URL is limited to two lines and may be truncated. - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 224
of the Jetdirect configuration page is described in Table 9.7. For error messages, see Table 9.12. Table 9.7 IPX/SPX Configuration Information (1 of 2) Message STATUS: PRIMARY FRAME TYPE: Description Indicates the current IPX/SPX protocol status. READY: Indicates the HP Jetdirect print server is - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 225
the HP Jetdirect print server is still trying to determine which network number to use. The second column (Frame Type) identifies the frame type used with the associated network number: EN_8023, EN_8022, EN_II, EN_SNAP, TR_8022, TR_SNAP. Unless a specific frame type has been manually configured, the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 226
LAN hardware (MAC) address. Remote Printer Mode: The name you gave the network printer when you configured the network printer. The default name is NPIXXXXXX. The mode used by the HP Jetdirect print server. QUEUE SERVER: Indicates that the print server receives data directly from the queue. REMOTE - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 227
interval (seconds) that the HP Jetdirect print server waits between Service Advertising Protocol (SAP) broadcasts on the network. The default is 60 seconds. SERVER x: Identifies a NetWare file server to which the HP Jetdirect print server is attached. ENWW HP Jetdirect Configuration Page 227 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 228
: Description Indicates the current AppleTalk configuration status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that AppleTalk was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name. An additional status - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 229
. INITIALIZING: Indicates that the print server is registering the node address or name. An additional status message may also be displayed. An error code and message is displayed if the print server is not ready. For more information, see Table 9.12. ENWW HP Jetdirect Configuration Page 229 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 230
into the ring. This indicates a break in the ring. Dup Node Address: The HP Jetdirect print server found another station on the ring that already has the address which the HP Jetdirect print server wishes to use. Make sure that all addresses are unique. ENWW HP Jetdirect Configuration Page 230 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 231
cable from the HP Jetdirect print server to the network and check the wiring concentrator. G A signal loss condition has been detected at the HP Jetdirect print server receiver input during the open process (either when wrapped or inserted onto the ring). ENWW HP Jetdirect Configuration Page 231 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 232
encryption settings configured on the print server. 07 LAN ERROR CONTROLLER CHIP (Wired Ethernet) Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. 07 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 233
internal print server hardware installation guides. In addition, check the cabling, external transceiver, wiring concentrator, and taps. 0C LAN ERROR RECEIVER OFF There may be a problem with your network cabling or the HP Jetdirect print server. Check the cabling and connectors on your Ethernet - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 234
problem with the HP Jetdirect print server. 16 NOT CONFIGURED (Ethernet) The HP Jetdirect print server has not been configured for NetWare. Use the installation software, embedded Web server, or other tools to configure the print server for NetWare networks. ENWW HP Jetdirect Configuration Page - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 235
TO FIND SERVER (Ethernet) The HP Jetdirect print server was unable to find the NetWare print server (Remote Printer mode) or file server (Queue Server mode). (There was no response to service queries for advertising print servers or file servers that matched the configured print server or file - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 236
size to be used when reading print data from the file server. This may indicate a network problem. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers was successfully connected. 20 UNABLE TO - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 237
the HP Jetdirect print server to service other queues, or to delete the queue and create a new one (the print server object must be added to the list of queue servers). When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 238
is not SRVR VERS supported. 36 NDS ERR: NO PRINTER OBJECTS No printer objects are assigned to the print server object configured to this HP Jetdirect print server. 37 NDS ERR: MAX PRINT OBJECTS Too many printer objects are assigned to the print server object. Using NetWare utilities (such - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 239
your Bootptab file for proper entries. 45 INVALID SYSLOG ADDRESS The syslog server IP address specified for the HP Jetdirect print server (through BOOTP) is an invalid IP address for specifying a single node. Check your Bootptab file for proper entries. ENWW HP Jetdirect Configuration Page 239 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 240
of the SNMP trap (Trap PDU) destination IP addresses specified for the HP Jetdirect print server (through TFTP) is an invalid IP address for specifying a single node. Check your TFTP configuration file. 48 CF ERR - FILE INCOMPLETE The TFTP configuration file contained an incomplete last line that - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 241
server failed. Check for duplicate names, or verify the WINS server configuration. 61 AUTO IP CONFIGURED An IP address could not be retrieved over the network. The print server will default to an IP address using link-local addressing in the form 169.254.x.x. ENWW HP Jetdirect Configuration Page - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 242
configuration settings over the network. The print server is attempting to use BootP or RARP to obtain TCP/IP configuration settings over the network. The print server is attempting to use BootP or DHCP to obtain TCP/IP configuration settings over the network. ENWW HP Jetdirect Configuration Page - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 243
in the proper sequence. That task can be performed by higher level protocols and applications thereby allowing IP communications to be efficient. Each node or device that will communicate directly onto the network requires an IP address, including HP Jetdirect-connected devices. ENWW 243 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 244
. This address is a software address that is used to identify both the network and specific hosts located on that network. Each IP address can be divided into two separate parts: the network portion and the host portion. It is possible for a host to query a server for a dynamic IP address each time - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 245
. For more information on the network portion of an IP address, see "IP Address Structure and Class" and "Subnets" later in this appendix. IP Address: (Host Portion) Host addresses numerically identify specific network interfaces on an IP network. Usually a host has only one network interface; thus - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 246
For efficiency in routing, networks were broken down into three classes, so routing can begin simply by identifying the leading byte of information in the IP address. The three IP addresses that InterNIC assigns are class A, B, and C. The network class determines what each of the four - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 247
IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually (for example, through Telnet, the embedded Web server, the arp and ping commands, and HP management software - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 248
allow additional networks at company ABC's site, the subnet mask of 255.255.0.0 is used. This subnet mask specifies that the second byte of the IP address will be used to identify up to 254 subnets. Using this designation, each device is uniquely identified on its own subnet, but company ABC can - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 249
depending on their priority and on how syslogd is set up to operate. You can configure the HP Jetdirect print server with the syslog server's IP address. When a syslog server is configured, both the HP Jetdirect print server and attached device can send syslog messages using UDP. ENWW TCP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 250
configuration command or parameter entries may vary depending on the method used. For more information, see the applicable sections in this guide. Selected syslog parameters on the HP Jetdirect print server are listed in Table A.4. Table A.4 HP Jetdirect Syslog Parameters Item Syslog Server IP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 251
22 15:08:58 jd04 printer: error cleared Oct 24 17:52:27 jd37 printer: powered up Oct 24 18:28:13 jd37 printer: printer is disconnected Oct 24 18:37:46 jd07 printer: error cleared Oct 24 18:38:42 jd37 printer: powered up Oct 25 07:50:16 jd04 printer: toner/ink low ENWW TCP/IP Overview 251 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 252
HP Jetdirect 802.11b Wireless Print Servers Introduction HP Jetdirect wireless print servers are printer accessories that support the IEEE 802.11b standard for a wireless Ethernet antenna, the HP Jetdirect 380X wireless print server does not support connection of an external antenna. ENWW 252 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 253
Concepts To assist in your installation of the HP Jetdirect wireless print servers on an IEEE 802.11b wireless LAN, this through an Access Point. See Figure B.1. Infrastructure Mode is referred to as a Basic Service Set (BSS). It is sometimes called a "star topology", and even "enterprise mode - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 254
may be named for their basic function, but may also provide Access Point services. For example, a Residential Gateway may provide Access Point wireless functions while connecting performance; longer distances degrade data transmission rates. ENWW HP Jetdirect 802.11b Wireless Print Servers 254 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 255
strategically locate and configure your Access Points directly, without routing through an Access Point. HP Jetdirect Peer-to-Peer printing refers to a client's direct print path to a printer, without routing through a network server to a shared printer. Note that HP Jetdirect Peer-to-Peer printing - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 256
will adapt its channel to the one required. The channels available on your HP Jetdirect wireless print server depend on your print server model. For supported channels, see the documentation included with your HP Jetdirect wireless print server. ENWW HP Jetdirect 802.11b Wireless Print Servers 256 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 257
when received. The HP Jetdirect wireless print server supports several authentication options and encryption. Network Name (SSID) Wireless devices are configured with the name of the network to which they will connect. The Network Name is also called the SSID (Service Set Identifier) and identifies - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 258
Open System authentication is the factory-default authentication method configured on HP Jetdirect wireless print servers. While Open System authentication the print server is configured with Open System authentication while the network requires EAP authentication, the Jetdirect configuration page - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 259
indicated for each EAP/802.1x authentication method, configuration of additional parameters may be necessary. EAP/PSK. For small office networks that do not have an authentication server, HP Jetdirect wireless print servers support network authentication using Extensible Authentication Protocol with - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 260
Authority, or CA), which may exist internal or external to the organization. Or certificates may be "self-signed", which is similar to validating your own identity. To support EAP/PSK and selected EAP/802.1x authentication methods, an HP Jetdirect print server may need to contain one or both of the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 261
System authentication (the factory default configuration), a static WEP key can be configured but is not required. For Shared Key or EAP-MD5, a static WEP key must be configured, and it must match the active key on the other wireless network devices. The HP Jetdirect print server can store up to - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 262
amounts of data (10 kilobytes) transmitted by a device on the network. When configuring HP Jetdirect print servers for dynamic encryption, the following options may be provided if supported by the print server: G Basic Encryption. This option provides dynamic WEP encryption and may be used when - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 263
configuration page. Refer to your printer's documentation for control panel or other instructions to print a configuration page. I For external print servers, press the Test button () on the back of the print server. Note Configuration page messages are described in Chapter 9. ENWW HP Jetdirect - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 264
the print server is ready. Some of the network configuration values displayed on this page may be needed later. G If necessary, obtain the wireless configuration parameters for your network from your Network Administrator. Note An HP Jetdirect wireless print server with factory-default settings - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 265
with your new HP Jetdirect wireless print server, you may need to do the following: 1. Run your wireless client manager or wireless NIC configuration utility. 2. Change your computer's wireless network settings to match the factory default settings on the Jetdirect print server: I Communication Mode - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 266
standalone HP Jetdirect wireless print servers, and may be downloaded from HP online support at: http://www.hp.com/support/net_printing 1. Run the wizard and follow the instructions on the screen. After your wireless computer is configured to match the factory-default settings on the print server - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 267
(Mac OS X 10.1.5 or later). This utility allows you to configure an HP Jetdirect wireless print server with a connection to your Mac OS network. To use this utility, the HP Jetdirect wireless print server must be in a factory-default state. Proceed as follows: 1. Insert the CD-ROM into your Mac - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 268
computer's wireless network settings match the factory-default settings on the HP Jetdirect print server. 2. Open a DOS Command Prompt window. 3. At the command prompt, enter ipconfig. The ipconfig command will display the computer's IP address. Record this address. 4. Use a "route add" command to - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 269
page, you can configure the following TCP/IP settings: I IP Configuration Method I IP address I Subnet Mask I Default Gateway If you change the IP address and click Apply, you may lose communications with the print server. To reconnect, use the new IP address. 9. When your HP Jetdirect print server - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 270
(such as an IP address). For information on TCP/IP networking, see Appendix A. 1. Inspect your HP Jetdirect configuration page (see page 263) and verify that your computer's wireless network settings match the factory-default wireless settings on the HP Jetdirect print server. 2. Select the hpsetup - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 271
need to restore your TCP/IP configuration after you have set up the HP Jetdirect print server. 3. If necessary, change the computer's IP address so that it is on the same IP subnet as the HP Jetdirect print server. For example, if the default IP address of the print server is 192.0.0.192, you could - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 272
Apply Now. d. Click the TCP/IP tab. Select to configure TCP/IP Manually. Enter an IP address that matches the IP subnet of the print server. For example, if the default IP address of the print server is 192.0.0.192, then you could configure your computer with an IP address 192.0.0.193, a subnet mask - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 273
page, you can configure the following TCP/IP settings: I IP Configuration Method I IP address I Subnet Mask I Default Gateway If you change the IP address and click Apply, you may lose communications with the print server. To reconnect, use the new IP address. 8. When your HP Jetdirect print server - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 274
on the network. G Send a "ping" command to the HP Jetdirect print server's IP (Internet Protocol) address. The IP address will be listed on the Jetdirect configuration page. If the default IP address 192.0.0.192 is set, it may not be a valid address for your network. In this case, you may need to - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 275
, enter the IP address configured on the Jetdirect print server as the URL. If the default IP address 192.0.0.192 is set, you may need to first create an IP path to the printer. Communication is verified if the Jetdirect embedded Web pages are displayed. G Run a printer installation utility on - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 276
internal print servers contain a configuration menu that can be accessed from the printer's control panel. The keystrokes to access this menu from the printer control panel depend on the printer. Refer to the printer manuals for more information. The HP Jetdirect internal print servers support the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 277
access the Jetdirect menu. NO (default): Bypass the HP Jetdirect menu. YES: Access the HP Jetdirect menu. You must change this to YES* each time you want to access the menu. CFG 802.11B= (802.11b wireless print servers only) Selects whether or not you want to access the 802.11b configuration menu - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 278
selections: I hpsetup (default): This is the factory-default setting. It may be displayed in uppercase characters on most control panels, but is actually lowercase. I : Select from a list of SSIDs detected by the print server. I : The print server will automatically detect SSIDs - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 279
, TTLS only), the print server may be configured with either Basic encryption or Robust encryption depending on your network. Dynamic encryption protocols are under the control of the authentication server and also must be supported by the Access Point. ENWW The HP Jetdirect Control Panel Menu 279 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 280
).t 802.11B: Choose to keep or reset the 802.11b wireless parameters on the print server. I KEEP: Configured parameters are maintained. I RESET: Parameters will be reset to factory-default values. Parameter values for other network protocols are not reset. To view the reset values, you must exit and - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 281
GW) I Idle Timeout period (default is 270 seconds, 0 disables the timeout) G (620n Only) CFG DNS=YES* will allow you to specify the IP address of a DNS server, one byte at a time. Print a Jetdirect configuration page to verify your settings. However, note that the print server may overwrite selected - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 282
CFG LINK= WEB= SECURITY= Description (10/100Base-TX print servers only) Selects whether you want to manually configure the HP Jetdirect print server's network link. NO (default): Bypass the link configuration menu items. YES: Access the link configuration menu items. For 10/100Base-TX networks, the - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 283
one of the following wireless topologies: I AD HOC (default) I INFRASTRUCTURE Specify a Network Name (SSID). Choose a selection below: hpsetup (default): The factory-default SSID typically used for initial configuration. : The print server will automatically detect SSIDs and attempt to connect - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 284
configuration. For each authentication protocol, the following options are available: OFF (default): Disabled ON: Enabled For PEAP, EAP-TLS, EAP-TTLS, "CERT. REQUIRED" may appear, indicating that digital certificate information must be preinstalled on the print server. ENWW The HP Jetdirect - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 285
supported. When configured for EAP/PSK authentication, the print server uses Robust encryption (WPA encryption protocols). When configured for EAP/802.1x authentication (LEAP, PEAP, TLS, TTLS only), the print server may be configured including ENWW The HP Jetdirect Control Panel Menu 285 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 286
wireless parameters on the print server to factory-default values. Parameter values for other network protocols are not reset. To view reset values, you must exit and re-enter the control panel menu. NO (default): 802.11b wireless parameters are not reset. ENWW The HP Jetdirect Control Panel Menu - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 287
. This name is listed on the Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware (MAC) address. Specifies the method that TCP/IP parameters will be configured on the Jetdirect print server. G BOOTP: Use BootP (Bootstrap Protocol - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 288
C.2 HP Jetdirect Graphical Control Panel Menu (6 of 7) Menu Item IPX/SPX Options Description of settings MANUAL SETTINGS (Available only if CONFIG METHOD is set to MANUAL) Configure parameters directly from the printer control panel: G IP ADDRESS n.n.n.n: The unique IP address of the printer - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 289
are reset to factory defaults. (10/100Base-TX print servers only) Selects the network link speed and communication mode for the 10/100TX print server. For proper communications, the Jetdirect settings must match the network. AUTO: (Default) The print server will automatically configure itself - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 290
features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 291
. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 292
278 embedded Web server 114 Telnet 83 Auto IP See also, Default IP address embedded Web server 120 AUTONEGOTIATION 211 AUTO-REMOVAL ERROR 231 B BAD BOOTP REPLY 240 BAD BOOTP TAG SIZE 241 BAD PACKETS RCVD 218 banner page embedded Web server 122 Telnet configuration 88 TFTP configuration 55 Basic - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 293
clients, supported HP IP/IPX Printer Gateway 30 Internet Printer Connection 26 software solutions 17 cold-reset 189 Communication Mode classic control panel 277 embedded Web server 113 graphical control panel 283 Telnet 82 wireless 253 Community name configuration page 217 embedded Web server 126 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 294
Web server 118 graphical control panel 286 SNMP v3 152 supported ciphers 152 ERR NEGOTIATING BUFFER SIZE 236 error messages 232 802.11b wireless 213 HP Jetdirect configuration page 207 printer control panel 194 Extensible Authentication Protocol, See EAP F factory defaults, resetting 189 cold-reset - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 295
86 TFTP file 54 HP IP/IPX printer gateway for NDPS 29 HP Jetdirect cold-reset 189 configuration page messages 207 configuration page, how to print 193 Error messages 232 general configuration messages 210 network statistics 216, 218 supported print server 8 using the printer control panel 101, 276 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 296
61 LOBE WIRE FAULT 231 locally administered address (LAA) 96, 110, 129, 210 LPD (Line Printer Daemon), See LPD printing LPD printing Mac OS 173 setup overview 159 TFTP configuration 55 UNIX 161 troubleshooting 205 Windows NT/2000 165 LPD Queues embedded Web server 133 Telnet 88 user defined 133, 160 - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 297
229, 230 Errors 232 General 210 HP Jetdirect configuration page 207 IPX/SPX 224 TCP/IP 220 Model number configuration page 210 product list 8 Multicast Domain Name System (mDNS) embedded Web server 128, 154 Telnet 90 TFTP 57 N NDPS, See HP IP/IPX printer gateway for NDPS NDS AUTHENTICATION ERROR - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 298
, 283 supported 8 PRINT SERVER NOT DEFINED 235 printcap file 161 printer control panel 101, 276 printer gateway, See HP IP/IPX printer gateway for NDPS PRINTER NUMBER IN USE 235 PRINTER NUMBER NOT DEFINED 235 printer, selecting with Apple Chooser 35 protocols control panel configuration 276 embedded - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 299
panel 286 resetting to factory defaults 189 RING BEACONING 230 FAILURE 230 RECOVERY 231 Robust Encryption dynamic encryption 85, 119, 262 S SAM (HP-UX) print queues 163 SAP Interval 227 SCANNING FOR SSID 233 Secure Web configuration page entry 216 embedded Web server 151 Telnet configuration 82 TFTP - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 300
56 Windows configuration 68 subnets 248 supported network protocols 9 syslog parameters 250 embedded Web server 121 Telnet configuration 89 TFTP configuration 56 syslog server Bootptab file parameter 48 identifying 222 printer control panel 101 T TCP/IP 38 configuration methods 38 configuration page - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 301
connection setup control panel 277, 283 embedded Web server 112 Macintosh 270 Telnet 82 Windows 20, 268 wireless networking concepts 253 wireless print servers 252 configuration page messages 213 default IP configuration 41 embedded Web server 112 installation overview 263 Telnet 82 troubleshooting - HP 3700 | HP Jetdirect Print Servers - Administrator Guide - Page 302
© 2004 Hewlett-Packard Development Company, L.P. English
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hp
jetdirect
administrator's
guide
610n
615n
620n
680n
175x
310x
380x
en3700
200m
250m
280m