HP 4200n HP Embedded Web Server - User Guide - Page 42

36

Using the Other Links as a resource

ENWW

hp instant support

Hewlett-Packard offers hp instant support, an internet-based support system that collects

diagnostic information from your product and matches it with HP’s information database. At hp

instant support, you can find intelligent solutions that help you resolve problems quickly and

easily.

How hp instant support works

Information is gathered from your product and securely transmitted to Hewlett-Packard when

you click

hp instant support

. The hp instant support website reads the product data to analyze

the product’s current status. The website creates a customized Web page that appears in the

browser window and contains easy-to-follow text and visual aids. The hp instant support website

also directs you to additional services that are available for your product.

Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the

information (for example, serial number, error conditions, and product status) that will be

forwarded. Hewlett-Packard treats this information as confidential.

Information you can get from hp instant support

The hp instant support website provides these tools for troubleshooting and for maintenance:

●

Firmware and software updates.

●

Troubleshooting for recent events that are listed on the Event Log. For example, the product

might show a jam as the most recent event listed in the event Log. The hp instant support

website detects the event and provides troubleshooting information for the jam.

●

Support packs.

●

Product documentation, such as user guides and getting started guides.

Order Supplies

The

Order Supplies

link connects you to a Web page that facilitates your online ordering of

supplies from a reseller of your choice. The supplies that you need are preselected. You can

change quantities or select additional items. Your items are added to the shopping cart, ready for

checkout, ensuring that the correct supplies are ordered through your selected reseller.

Section	Page
Overview	7
What is an embedded Web server?	7
Features	7
Additional features with a permanent storage device	8
HP Web Jetadmin and the HP Embedded Web Server	8
System requirements	8
Opening the HP Embedded Web Server	8
Navigating through the HP Embedded Web Server	9
Viewing Product Status from the Information Pages	11
Device Status	12
Configuration Page	13
Supplies Status	15
Event Log	16
Usage Page	17
Device Information	18
Control Panel	19
Configuring the Product from the Settings Pages	21
Configure Device	22
Using the menus on the Configure Device page	23
Email	24
Configuring outgoing e-mail	25
Configuring incoming e-mail	25
Alerts	26
Using the Alerts page with a product	27
Sending e-mail commands to the product	29
AutoSend	31
Security	32
Enabling outgoing e-mail	33
Enabling incoming e-mail	33
Other Links	34
Adding a Link	35
Removing a Link	35
Device Information	35
Language	36
Time Services	37
Digital Sending	38
Managing Network Operation from the Networking Pages	39
Overview	39
Using the Other Links as a resource	41
hp instant support	42
How hp instant support works	42
Information you can get from hp instant support	42
Order Supplies	42
Product Support	43
Index	45
A	45
B	45
C	45
D	45
E	45
F	45
G	45
H	45
I	45
J	45
K	45
L	45
M	45
N	45
O	45
P	46
R	46
S	46
T	46
U	46

HP 4200n HP Embedded Web Server - User Guide - Page 42

hp instant support, How hp instant support works, Information you can get from hp instant support - firmware update

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