HP 4500 HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide
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- HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 1
4500, 4500 N, 4500 DN Printer User Guide How to Use This Online User Guide o Where to Look for More Information o Locating Printer Components o Locating Consumables o HP Product Support o HP Customer Support o Contents o Index o English - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 2
- HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 3
HP Color LaserJet 4500, 4500 N, 4500 DN Printer User Guide - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 4
Part number: C4084-90937 First edition, 6/98 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard trademark for color. PostScript is Windows, MS Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Hewlett-Packard - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 5
Online User Guide 13 Finding Information in .pdf Documents 13 Viewing .pdf Documents 13 Finding Words 14 1 The HP Color LaserJet 4500 Printer Overview 15 Using Your Printer 15 Printer Features 16 Factors Affecting Printer Performance 18 Managing Memory 19 Effects of Printer Features 19 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 6
Memory 45 Resetting the Printer to Factory Default Settings 46 3 Common Printing Tasks Overview 47 Selecting Print Media 48 Supported Media Weights and Sizes 49 Media to Avoid 51 Printing on Special Media 52 Printing on Transparencies 52 Printing on Glossy Paper 52 Printing on Colored - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 7
92 Using Fonts on a Network 93 Adding Support for Accessory Fonts to a Printer Driver 94 Verifying Software Application Support for Fonts 94 Using Special Type Effects 95 Hewlett-Packard Custom Font Services 96 6 Printer Interfaces Overview 97 Parallel Configuration 98 Parallel Cable Pin - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 8
the Toner Density Sensor 117 8 Printer Control Panel Messages Overview 119 Message Types 120 Status Messages 120 Warning Messages 120 Attention Messages 120 Critical Error Messages 120 Printer Control Panel Messages 121 9 Solving Problems with the Printer Overview 133 Basic Troubleshooting - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 9
Quality Problems 155 Color Printing Problems 163 Incorrect Printer Output 165 Software Application Problems 167 Appendix A DIMM Installation Overview 169 DIMM Configuration 170 Installing DIMMs 171 Verifying DIMM Installation 174 Appendix B PCL Commands Overview 175 Interpreting PCL Printer - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 10
for Finland 198 Appendix D Warranty and Support Information Hewlett-Packard Warranty Statement 201 HP Maintenance Agreements 203 On-Site Service Agreements 203 Support Information 204 Customer Support Options Worldwide 206 Worldwide Sales and Service Offices 208 Index 10 Contents EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 11
Up the Printer Getting Started Guide Step-by-step instructions for installing and setting up the printer. HP JetDirect Print Server Software Installation Guide* Step-by-step instructions for configuring the HP JetDirect print server. *Accompanies printers that include an HP JetDirect print server - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 12
Using the Printer Online User Guide Detailed information on using and troubleshooting the printer. Available for installation on your computer from the CD-ROM that came with the printer. Quick Reference Guide Tips and quick information in a booklet to keep by the printer. See your network - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 13
How to Use This Online User Guide This user guide is provided as an Adobe™ Acrobat Reader .pdf document. Index in the upper-left corner of the Acrobat Reader window, and then click the topic you want. Viewing .pdf Documents For complete instructions on how to view .pdf documents, see the online - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 14
the page number box in the status bar at the bottom of the main window, type the page number, and click OK. Browsing with Thumbnails A thumbnail is move to the page it represents. Finding Words Use the Find command to find part of a word, a complete word, or multiple words in the active document. - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 15
HP Color LaserJet 4500 Printer Overview This chapter describes the features and specifications of the HP Color LaserJet 4500, 4500 N, or 4500 DN printer. The chapter includes the following sections: q Printer Features q Managing Memory q Locating Printer Components q Controlling Print Jobs q Printer - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 16
Hewlett-Packard website at http://www.hp.com. Performance q 16 pages per minute (ppm) in black and white q 4 ppm in color q Transparencies and glossy paper (8 ppm in black and white, 2 ppm in color) Memory q 32 megabytes (MB) of random access memory (RAM) (40 MB in the HP Color LaserJet 4500 DN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 17
with the HP Color LaserJet 4500 DN Printer) Connectivity q Bidirectional parallel port requires a "C" connector q Two Enhanced Input/Output (EIO) slots q HP JetDirect print server (EIO network card) (included with the HP Color LaserJet 4500 N and 4500 DN Printers) Environmental q PowerSave - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 18
(if applicable) q printer personality (PCL or PostScript Emulation) Adding additional printer memory may resolve memory problems, improve how the printer handles complex graphics, and improve download times, but will not increase printer speed. 18 The HP Color LaserJet 4500 Printer EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 19
complexity of a print job from within an application or printer driver can help in avoiding memory problems. Effects of Printer Features Certain printer features require printer memory. These features can be disabled to save printer memory resources. For information on disabling these resources, see - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 20
paper feeder) 6 Tray 2 (250 sheets of standard paper) 7 Middle Front Drawer (transfer belt access) 8 Tray 1 (150-sheet multipurpose tray) 9 Upper Front Drawer (imaging drum access) 10 Top Cover Door Release Button 11 Top Cover Door (toner cartridge access) 20 The HP Color LaserJet 4500 Printer EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 21
paper feeder and duplex printing accessory) 1 Rear Door (fuser access) 2 Rear Output Bin Door 3 Optional Duplex Printing Accessory Cover 4 Optional Duplex Printing Accessory Power Receptacle 5 Printer Power Receptacle 6 EIO slots 7 Parallel Connector ("C" connector) 8 Memory Access EN Chapter 1 21 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 22
your printer requires that you learn printer PCL commands. For information on PCL printer commands, see Appendix C or the PCL Technical Reference Package for this printer. You can purchase the guide through HP Direct. (See Appendix D for ordering information.) 22 The HP Color LaserJet 4500 Printer - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 23
input tray This printer uses dual inline memory modules (DIMMs) exclusively. Optional two-sided printing accessory HP Color LaserJet 4500 Printer Cabinet Black Cyan Magenta Yellow Drum Kit Transfer Kit Fuser Kit (110V) Fuser Kit (220V) HP Transparency Film (letter) HP Transparency Film (A4 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 24
PC's Inbox or print directly to their JetSend-enabled printer. In addition to sending and receiving documents, you can view documents in the HP JetSend Viewer. HP JetSend for Windows software can be installed through an installer on the compact disc. 24 The HP Color LaserJet 4500 Printer EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 25
includes the following sections: q When to Use the Printer Control Panel q Locating Printer Control Panel Features q Using Printer Control Panel Menus q Using the Printer Control Panel in Shared Environments q Changing Printer Control Panel Configuration Settings Unless otherwise specified, "control - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 26
Configuration Menu items. For information about controlling the printer in a network environment, see the HP JetDirect Print Server Software Installation Guide. Also, see the online Help files provided with HP JetAdmin software and the HP LaserJet utility. 26 Using the Printer Control Panel EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 27
Control Panel 1 Attention Indicator Light 2 Menu Key* 3 Item Key* 4 Value Key* 5 Select Key 6 Cancel Job Key 7 Go Key 8 Data Indicator Light 9 Ready Indicator Light 10 Printer Control Panel Display *Rocker keys The Item key is also used to navigate through the online Help system. EN Chapter 2 27 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 28
that is currently shown on the display. Note Using the Printer Online Help System This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructions on accessing the online help system. Whenever - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 29
is online (able to accept and process data). Processed data is present in the printer, but more data is needed to complete the job. A critical error has occurred. Printer requires attention. Off Printer is offline. No data is being received or processed. No conditions exist that require attention - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 30
prints the configuration page until CANCEL JOB is pressed. Prints the available PCL and PS (emulated PostScript) font samples. Prints a historical list of printer events. Displays the projected remaining life for the Transfer Belt, Fuser, and Imaging Drum. 30 Using the Printer Control Panel EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 31
the menu map sample that follows. To print a menu map 1 On the printer control panel, press MENU until INFORMATION MENU displays. 2 Press ITEM until PRINT SELECT to print the menu map. After printing the menu map, the printer will return to the READY state. Interpreting the Menu Map The following - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 32
the printer is configured properly. This can be useful in troubleshooting printer problems. To print a printer configuration page 1 On the printer control page. The printer will return to the READY state. If the printer is configured with EIO cards (for example, an HP JetDirect Print Server - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 33
, PCL/PS firmware revision, total number of pages printed during the life of the printer, and total number of color pages printed during the life of the printer. 2 Consumables: % of Life Remaining-Lists the percentage of the estimated remaining life for the transfer kit, fuser kit, and the drum kit - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 34
if media is loaded in Tray 1, and no other tray is requested, the printer will pull media from Tray 1 regardless of the size and type of media loaded DL MONARC PLAIN* PREPRINTD LTRHEAD TRNSPRNCY GLOSS PREPUNCHD LABELS BOND RECYCLED COLOR HEAVY CARDSTOCK (same choices as TRAY 1 TYPE except LABELS and - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 35
OFF 1 MIN (used for troubleshooting) 30 MIN 1 HR* 2 HRS 4 HRS 8 HRS AUTO* PCL PS JOB* ON ON* OFF TONER LOW CONTINUE* STOP TONER OUT STOP* OVERRIDE JAM RECOVERY PRINT PS ERRORS OFF* ON OFF* ON *Denotes default setting Description The length of time before the printer goes into power-saving - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 36
. Instructs the printer where to look for PCL fonts. Specifies a default PCL font number. Specifies a default pitch for PCL fonts. Specifies a default font size for PCL fonts. Used to select an appropriate symbol set. See the appendix on PCL commands. Dark Courier was used in older LaserJet printers - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 37
adjust network interface settings. For information on HP JetDirect EIO menus, see the HP JetDirect Print Server Software Installation Guide. This guide is included with the HP Color LaserJet 4500 N and 4500 DN printers and is also available through HP Direct. (For ordering information, see Appendix - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 38
print jobs. The Calibration Menu provides finetuning for critical color-matching requirements. For information on using this menu for setting toner densities, see chapter 4. Calibrating toner densities changes the color balance of your printer by altering halftones. It affects all print jobs. Notify - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 39
replacement of certain consumable items. Menu Item RESET MEMORY RESTORE FACTORY SETTINGS NEW TRANSFER KIT SELECT IF DONE NEW FUSER KIT SELECT IF DONE Description Resets the printer to user-specified default settings. Resets the printer to factory default settings. Clears the maintenance message - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 40
with other users before changing the default printer font and downloading soft fonts. Coordinating these operations conserves memory and avoids unexpected printer output. q Be aware that switching printer personalities, such as Emulated PostScript or PCL, affects the printed output of other users - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 41
Control Panel Configuration Settings CAUTION By using the printer control panel, you can make changes to general printer configuration default settings such as PowerSave, printer personality (language) and jam recovery. Hewlett-Packard recommends that configuration settings be changed only by - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 42
job and configures its personality to accommodate that job. You also can change the personality mode to either PCL or PostScript Emulation (PS). To switch printer personality 1 Press MENU until CONFIGURATION MENU displays. 2 Press ITEM until PERSONALITY displays. 3 Press VALUE until the appropriate - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 43
from the computer before switching I/O ports. The default setting for the printer is 15 seconds. Setting the I/O Timeout too high may cause too low may result in missing characters, out-oforder print jobs, or other print problems. To set the I/O Timeout 1 Press MENU until I/O MENU displays. 2 Press - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 44
Disabling the High-Speed Parallel Interface This printer features a high-speed, bi-directional parallel interface. The interface supports high and low speed access. The high-speed access may not be compatible with some computers. Through the I/O Menu, you can enable and disable high - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 45
FUNCTIONS displays. 3 Press VALUE until ON displays. 4 Press SELECT to save the setting. 5 Press GO to return the printer to the READY state. Resetting Printer Memory Resetting memory clears the page buffer, removes downloaded fonts and macros, and returns all print menu settings to user-selected - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 46
default settings can be useful when you are troubleshooting with the printer. Resetting factory defaults clears the page buffer, removes downloaded fonts and macros, and returns all print menu settings to factory defaults. To reset the printer to factory default settings 1 Press MENU until RESETS - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 47
3 Common Printing Tasks Overview This chapter helps you perform common printing tasks. The chapter includes the following sections: q Selecting Print Media q Printing on Special Media q Controlling Print Jobs q Configuring Input Trays q Printing from Tray 1 (Multipurpose Tray) q Printing from Tray 2 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 48
and other print media with this printer. This section provides guidelines and in the HP LaserJet Family Paper Specification Guide. The guide is available through HP Direct. See guide can cause problems that require service. This service is not covered by the Hewlett-Packard warranty or service - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 49
of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, or bent edges. Supported Media Media Specifications Paper A4/Letter Legal Executive JIS B5 A5 Custom Minimum Size: 76 x 127 mm (3 x 5 in) the maximum stack height of 15 mm (0.6 in) EN Chapter 3 49 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 50
Tray Tray 2 Supported Media Paper A4/Letter Legal Executive JIS B5 A5 Custom (B5 ISO)* Transparencies Glossy Paper Tray of 500 sheets *Trays 2 and 3 use "Custom" size specifically for B5 ISO. Trays 2 and 3 do not support the range of custom sizes available in Tray 1. 50 Common Printing Tasks EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 51
that is embossed or coated unless it is specifically recommended for use in this printer. q Do not use paper with cutouts or perforations other than standard 3- low temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 190° C (374° F) for - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 52
that are deposited on the transparency can cause print quality problems. Use only overhead transparencies recommended for use in this printer. Hewlett-Packard recommends using HP Color LaserJet Transparencies with this printer. HP products are designed to work together for optimum printing results - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 53
can withstand the heat and pressures of the printer's fusing process. q Envelopes should be loaded with the flaps facing away from the printer and toward the right side of the printer. Printing on Labels For printing labels, Hewlett-Packard recommends configuring Tray 1 as a cassette and setting the - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 54
Paper This printer supports the use of recycled paper. Recycled paper must meet the same specifications as standard paper. (See the HP LaserJet Family Paper Specification Guide.) The guide is available through HP Direct. See Appendix D for ordering information. Hewlett-Packard recommends that - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 55
control print jobs through the printer driver, your software application, or the printer control panel. To avoid affecting print jobs of other users, whenever possible, make printer setup changes through your software application or the printer driver. Printer setup changes made through the control - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 56
trays and helps protect special media from accidental use. For example, if a tray is configured for letterhead, and you specify in your driver to print on plain paper, the printer will not pull the letterhead from that tray. Instead, it will pull from a tray that has plain paper loaded and that has - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 57
of the type or size of media loaded in the tray. q When the printer is used in a network environment, it might be beneficial to configure Tray 1 the media loaded meets the specifications for duplex printing. (See the supported media weights and sizes section earlier in this chapter.) Configuring Tray - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 58
and 3 are cassette-style trays. You can select them by media size and type through your software application or the printer driver. Tray 2 has an internal media-size sensor and does not need to be configured on the printer control panel for media size. The media-size knob on the side of Tray 3 must - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 59
Printing from Tray 1 (Multipurpose Tray) Tray 1, the multipurpose tray, can print on all supported sizes and types of media and envelopes. EN Chapter 3 59 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 60
the way open. 3 Load media into the tray with the side to be printed facing the printer. Slide the media in until it sits squarely in the bottom of the tray. 3 4 Slide the media-width guides in until they hold the media firmly in place without bending it. Note For proper paper - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 61
tray holds up to 10 envelopes. For envelope specifications, see the "Supported Media Weights and Sizes" section earlier in this chapter. To load the media-width guides all the way open. 3 Load up to 10 envelopes into Tray 1 with their back flap facing away from 3 the printer. Slide the - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 62
then print the file from your software application or the printer driver. In this mode, the printer will pull media from the tray regardless of the size and type of media loaded. If your software does not automatically format an envelope, follow the instructions provided in the previous section. 62 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 63
Printing from Tray 2 Tray 2 holds up to 250 sheets of standard paper. The tray adjusts for Letter, Legal, A4, A5, JIS B5, Custom (B5 ISO), and Executive paper. The printer automatically detects the media size in Tray 2 based on the tray's paper guide configuration. EN Chapter 3 63 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 64
. To avoid causing jams, never open the tray while it is in use. 1 Remove Tray 2 from the printer and place it on a flat surface. 2 Set the rear media-length guide by 3 squeezing the guide adjustment latch and sliding the back of the tray to the length of media you are loading. 3 Slide the - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 65
lies flat in the tray and that it fits under the metal tabs. 6 Slide the media-width guides in until they hold the media firmly in place without bending it. 7 Insert Tray 2 into the printer. Note 6 Load prepunched paper as illustrated. For two-sided printing, load media with the front side - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 66
) The printer supports an optional 500-sheet paper feeder (Tray 3). Tray 3 attaches to the bottom of the printer and serves as the printer's base. on the side of the tray. q A user-configurable software setting identifies the media type that the printer expects to be loaded in Tray 3. q An internal - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 67
1. Do not overfill the input tray. Overfilling trays can cause jams in the printer. 1 Remove Tray 3 and place it on a flat 3 surface. 2 Set the rear media-length guide by squeezing the release latch and sliding the guide to the length of media you are loading. 3 For special-size media, flip - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 68
5 5 Load media into Tray 3 with the print side facing down. Do not overfill the tray. 6 Slide the media-width guides in until they hold the media firmly in place without bending it. 7 Verify that media lies flat in the tray and that it fits under - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 69
9 9 Insert Tray 3 into the printer. 10 Verify that the printer driver is configured to recognize Tray 3. (For instructions, see the online Help for the printer driver.) Note Load prepunched paper with holes toward the side of the tray as illustrated. For two-sided printing, load media with the - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 70
for printing on the front. Although the printer detects the presence of the duplex printing accessory, to print on two sides of the page, you must still specify duplex options in your software application or in the printer driver. Figure 3-3 Duplex Printing Accessory 70 Common Printing Tasks - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 71
the duplex printing accessory. (For instructions, see the online Help for the printer driver.) q Close the door to the rear output bin. The rear output bin is located at the back of the printer. q Select the appropriate duplex options in the printer driver software. Duplex options include the page - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 72
9 From your software application or printer driver, select duplex printing. 10 Print the job. To select duplex printing from the printer driver, the driver must first be configured to recognize the duplex printing accessory. (For instructions, see the online Help for the printer driver.) Options for - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 73
type than the rest of the document, One example is printing the first page of Custom-Size Media The printer supports single-sided printing on custom-size media. Tray 1 supports media sizes from 76 guides on the tray to the Custom (B5 ISO) marking. Some software applications and printer drivers - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 74
application If several requests have been sent to the printer through your software, they may be waiting in a print queue (in Windows Print Manager, for example). See your software documentation for specific instructions on canceling a print request from the computer. 74 Common Printing Tasks - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 75
designed to provide outstanding color output. This chapter provides information to help you obtain the best color quality from this printer. The chapter includes the following sections: q Customizing Color Output Through Printer Drivers q Matching Colors q Adjusting Color Balance EN Chapter 4 75 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 76
software applications to use the features of the printer. It also gives you customized control of color text, graphics, and photos. The method of accessing your printer driver depends on your computer's operating system. For specific instructions on accessing printer drivers, see the printer driver - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 77
Note HP ColorSmart II HP ColorSmart II default settings will produce optimum results for most color printing needs. However, you can also manually adjust color settings through the printer driver's Vivid Color and Screen Match color control options. Vivid Color Vivid Color produces colors that are - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 78
PANTONE®* color-matching system, which is supported in many graphics software applications. This color-matching system is useful for matching printer output to a specific color (for example, a logo). See the documentation for your software application for instructions on using PANTONE®* colors. For - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 79
Balance CAUTION Note This printer features automatic color calibration to provide high-quality color output. In situations that require critical color control, you can manually adjust the density balance of the printer's four toner colors. This procedure should only be performed by your network - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 80
Calibration Page Step 2: Adjust the cyan (C) density setting. Examine the cyan density bar (C) on the color balance calibration page (see figure 4-1) from a distance of 2 meters (6 ft). If the center oval to save the value. An asterisk (*) displays next to the selected setting. 80 Using Color EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 81
Step 3: Adjust the magenta (M) density setting. Examine the magenta density bar (M). If the center oval matches the background pattern more than the other ovals, the magenta density does not need to be adjusted and you should continue with the next step. If not, use the following steps to adjust the - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 82
the selected setting. Step 6: Reprint the color balance calibration page. (See step 1.) color balance. This process affects all four color bars. Examine the gray balance circles in the box at the bottom of the color the optimum gray balance settings for these colors. 2 Adjust the magenta and yellow - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 83
Fonts q Selecting Fonts q Printing a List of Available Printer Fonts q Using Typefaces for PostScript Emulation in the Printer q Using Fonts on a Network q Adding Support for Accessory Fonts to a Printer Driver q Using Special Type Effects q Hewlett-Packard Custom Font Services EN Chapter 5 83 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 84
FontSmart is a font management utility (for Windows only), that is included with the printing software that came with your printer. When you install the printing software, you can install HP FontSmart through the Custom installation option. Fonts must first be installed in your computer's operating - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 85
jointly by Microsoft® Corporation and Apple Computer, Inc. Hewlett-Packard has included 80 TrueType fonts with this printer. You do not need to download these TrueType fonts because they are already installed in your printer. The printer driver automatically uses internal fonts when it can. This - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 86
from within most software applications. q You can send a PCL printer command requesting a font different from the default. For information on printer PCL commands, see Appendix B or the PCL Technical Reference Package for this printer. Font Selection Priority The printer selects printer fonts in the - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 87
character. See the PCL Color Technical Reference Guide or the PCL Comparison Guide for a complete listing of available symbol sets and printer commands. Contact HP Direct to obtain these guides. (See Appendix D for ordering information.) Symbol Set Availability Many software applications allow you - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 88
Selecting PCL Fonts Through the Printer Control Panel If your software application does not allow you to select fonts through its menus, you can select PCL fonts through the printer control panel. Only one font can be selected for a particular print job. A font selected through the printer control - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 89
1 Print a list of available PCL printer fonts. (For instructions, see the following section.) 2 On the printed font list, locate the font source and number that correspond to the font you wish to use. 3 Press MENU until PRINTING MENU displays. 4 Press ITEM until PCL FONT SOURCE displays. 5 Press - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 90
PRINT FONT LIST displays. 3 Press SELECT to print the font list. 4 After the list has printed, the printer returns to the READY state. Temporary soft fonts (fonts that your software downloaded for a specific document) do not appear on the printout. Permanent soft fonts do appear on the printout - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 91
when you download them through your software. See the PCL Technical Reference Manual for instructions on downloading fonts. The font list for PostScript Emulation displays all fonts installed in the printer's firmware. Although the characters are listed in only one size, you can scale the typefaces - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 92
Using Typefaces for PostScript Emulation in the Printer The printer is configured with 80 scalable fonts that are available for PCL and PostScript Emulation. Since these typefaces require software application support, refer to your software documentation for information about using these typefaces. - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 93
with different fonts q The 80 internal fonts are available in PostScript Emulation (PS) and PCL mode. In order to use a font, your software application must support it. q To conserve printer memory, download only those fonts that are needed. q If you require several downloaded fonts, consider - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 94
Verifying Software Application Support for Fonts Many current software applications support the typefaces that are included with this printer. If fonts are listed in a software application's menu, the software contains support for that font. To download those fonts, follow the instructions provided - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 95
The printer can create special type effects, such as patterns, reverse printing, mirrored text, and font rotation. See the user guide for your application to verify that the application supports these features. Developers can find complete instructions for using special type effects in the PCL - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 96
Hewlett-Packard Custom Font Services Hewlett-Packard offers fonts on disk, cartridge, or DIMMs. You can design a custom font package to fit your particular needs. The items below are examples of available custom fonts: q fonts or typefaces from any Hewlett-Packard standard font product or typeface - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 97
6 Printer Interfaces Overview This chapter provides information on available printer interfaces. The chapter includes the following sections: q Parallel Configuration q Enhanced I/O (EIO) Configuration q Configuring the Printer for the Network at the Printer Control Panel EN Chapter 6 97 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 98
the bidirectional parallel interface, such as bidirectional communication between the computer and printer, faster transfer of data, and automatic configuration of printer drivers, your software application must support these capabilities. When you are using multiple ports, you can adjust automatic - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 99
. Signal Name nSTROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 nACKNLG BUSY CALL (PE) SELECT NAutoFd O VDC (GND) nFAULT nSe/In nINIT PERIPHLH N.C. Printer Pin # 15 6 7 8 9 10 11 12 13 3 1 5 2 17 19 - 35 4 16 14 36 18 Computer Port # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 18 - 25 15 17 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 100
directly to your network at any location. HP JetDirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through HP JetAdmin software. Installation of these cards and network configuration - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 101
JetDirect Print Server Software Installation Guide. Windows and Windows NT Networks For Windows 3.1 and Windows 95 networks, HP JetAdmin software works as a Windows application. For peer-to-peer Windows 95 networks, HP JetAdmin software works as a Windows application, and connects HP printers to an - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 102
a LocalTalk network. For specific information on configuring your computer and printer to print through a LocalTalk interface, refer to the printer's getting started guide and the HP JetDirect Print Server Software Installation Guide. Macintosh DIN-8 Cable To connect a Macintosh computer directly to - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 103
MENUS LOCKED You can use the HP JetAdmin software, the HP LaserJet Utility for Macintosh, or an ASCII escape sequence to perform this procedure. For instructions on locking the printer control panel using either the HP JetAdmin software or the HP LaserJet Utility for Macintosh, see their online - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 104
comes with the printer. For a complete list of supported networks and for instructions on configuring network parameters from software such as the HP JetAdmin software, see the HP JetDirect Print Server Software Installation Guide. The guide comes with printers in which an HP JetDirect print server - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 105
To configure the Novell NetWare parameters from the printer control panel 1 Press MENU until HP EIO 1 MENU displays. 2 Press ITEM until CFG NETWORK displays. 9 To configure the Novell NetWare protocol, press VALUE to select one of the frame types from the following table: Frame Type AUTO (default) - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 106
HP JetAdmin software that is included on the printer's software CD-ROM. If you choose not to use this utility or are using a UNIX system other than HP-UX, Solaris, or SunOS, you can use the printer 8 Press ITEM to configure TCP/IP parameters manually. BOOTP=YES * displays. 106 Printer Interfaces EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 107
. - OR - See the appropriate sections for other protocols that will be used. To configure Apple EtherTalk parameters from the printer control panel 1 Press MENU until HP EIO 1 MENU displays. 2 Press ITEM until CFG NETWORK=NO * displays. 3 Press VALUE until CFG NETWORK=YES displays. 4 Press SELECT - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 108
, all supported network protocols are enabled. Disabling unused protocols has the following benefits: q decreases printer-generated network page q allows the printer control panel to display protocol-specific error and warning messages To reach network protocols 1 Press MENU until HP EIO 1 MENU - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 109
Note To disable IPX/SPX Do not disable this protocol if Windows 95 or Windows NT clients will be printing to the printer. 1 Press ITEM until IPX/SPX=ON * appears. 2 Press VALUE to change to IPX/SPX=OFF. 3 Press SELECT to save the new status. IPX/SPX=OFF * - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 110
=OFF. 3 Press SELECT to save the new status. ETALK=OFF * displays. 4 To disable another protocol, find the appropriate section. - OR - Press GO to return the printer to the READY state. 110 Printer Interfaces EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 111
Consumables q Approximate Replacement Intervals for Consumable Items q Locating Consumables q Environmental Collection Program q Cleaning the Toner Density Sensor For complete instructions on installing consumables, see the installation guides supplied with each consumable item. EN Chapter 7 111 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 112
Making Room for Replacing Consumables The following illustration shows the clearance necessary around the printer for replacing consumables. Figure 7-1 Consumable Replacement Clearance Diagram 1 Top View 2 Side View 112 Consumables and Cleaning EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 113
To facilitate consumable replacement, keep the following guidelines in mind when setting up the printer. q Sufficient space is required in the front and rear of the printer for removing consumable items. q The printer should be located on a flat, sturdy surface. q 102 mm (4 in) of space is required - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 114
individual toner colors. Page counts are only estimations, and usage conditions and print patterns may cause results to vary. 2 Approximate lifes are based on 2,000 pages per month. CAUTION Hewlett-Packard recommends the use of HP products in this printer. Use of non-HP products may cause problems - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 115
Locating Consumables The following figure illustrates the location of each consumable item. Figure 7-2 Consumable Item Locations 1 Toner Cartridges 2 Imaging Drum Cartridge 3 Transfer Belt 4 Air Filters 5 Fuser EN Chapter 7 115 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 116
Environmental Collection Program Hewlett-Packard encourages responsible disposal of HP LaserJet printer consumable items through its Environmental Collection Program. For details on this program, see the recycling instruction guide enclosed with each consumable item. This program may not be - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 117
the sensor, do not clean it with any paper products. 2 To clean the toner density sensor 1 Open the lower front drawer and remove the cleaning brush mounted inside. 2 Pull open the top front drawer. 3 3 Remove the imaging drum by the blue handle. 4 Use the cleaning brush to remove all dust and - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 118
5 5 Re-insert the imaging drum. 6 Close the top front drawer. 7 Replace the cleaning brush and close the lower front drawer. 6 7 118 Consumables and Cleaning EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 119
8 Printer Control Panel Messages Overview This chapter lists printer control panel messages and explains their meaning. The control panel displays four types of messages. These message types are: q Status Messages q Warning Messages q Attention Messages q Critical Error Messages EN Chapter 8 119 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 120
online. Critical Error Messages Critical Error messages inform you of a device failure. You can clear some of these messages by turning the printer off and then on. These messages are not affected by the AUTO CONTINUE setting. If a condition persists, service is required. 120 Printer Control Panel - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 121
printer off and then back on. 3. If the error continues, verify that the duplex printing accessory is correctly installed. The printer is executing an internal color be discarded. The printer cannot duplex because the rear output bin is open or the media is not supported by the duplex printing - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 122
is performing an internal When the test has finished, test. This process should take press GO to return the printer to approximately 30 seconds. When the READY state. finished, the printer remains offline. The printer has jammed or was turned on and media was detected in the paper path. The - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 123
sensor out of range error was detected during a color calibration. The density sensor may be dirty. Inspect and clean the sensor (see chapter 7 for cleaning instructions). An error has been detected with a Replace the print drum kit. component of the print drum kit. The imaging drum is near the - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 124
. Verify that the drum kit is correctly installed. INSTALL TRAY 2 Tray 2 is not installed or is not completely closed, preventing media from being printed from Tray 3. Verify that Tray 2 is completely closed. MEMORY FULL STORED DATA LOST The printer has no available memory. The current job - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 125
press SELECT to enter the toner toner cartridge replacement mode. replacement menu. PRINTER LANGUAGE The printer received a request for a No action required. NOT AVAILABLE language (personality) that does not exist in the printer. PRINTING CALIBRATION PAGE The color calibration page is being - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 126
required. The color calibration density values No action required. have been reset to their default values. The printer is executing a RESTORE FACTORY SETTINGS or a COLD RESET. No action required. The toner cartridge specified is low on toner. Printing will continue until a TONER OUT message - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 127
Printer Control Panel Messages (continued) Message Description Recommended Action TONER POSITION [COLOR] = [STATE] TRANSFER KIT LOW REPLACE KIT TRANSFER KIT OUT REPLACE KIT TRAY X EMPTY [TYPE] [SIZE] TRAY X LOAD [TYPE] [SIZE] TRAY X OPEN WARMING UP WASTE TONER FULL REPLACE DRUM KIT Indicates - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 128
Printer Control Panel Messages (continued) Message Description 13.XX PAPER JAM A jam has occurred. XX specifies the type of paper jam. Recommended Action See chapter 9 for instructions Unexpected media type 13.XX PAPER JAM alternates with one of the following jam access messages: CHECK ALL - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 129
data has been received from the computer than fits in the printer's internal memory. To continue printing, press GO. Only the amount of data that fits in the printer's internal memory is printed. Adding more memory should resolve this problem. The I/O buffer for the EIO card in Press GO to resume - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 130
Control Panel Messages (continued) Message Description Recommended Action 49 ERROR (XXXX) CYCLE POWER A critical software error has occurred. Turn the printer off and then on to clear the error. If this does not solve the problem try the following: 1) Cancel the current print job from your - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 131
DIMM installation instructions. 1 RAM If the problem persists, call service. Y Device Location 0 On board 1 DIMM Slot 1 2 DIMM Slot 2 3 DIMM Slot 3 54.X PRINTER ERROR 55 DC CONTROLLER ERROR ZZ Error Number 0 Unsupported memory 1 Unrecognized memory 3 Failed RAM test An error has occurred - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 132
68 NVRAM FULL CHECK SETTINGS alternates with PRESS GO TO CONTINUE 79 SERVICE (XXXX) PRINTER ERROR 8X SERVICE (XXXX) EIO ERROR X Description 0 Internal memory 1 Memory in DIMM slot 1 2 Memory in DIMM slot 2 3 Memory in DIMM slot 3 One or more settings saved in the non-volatile storage device are - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 133
Troubleshooting Checklist q Paper Jam Locations q Paper Jam Recovery q Common Causes of Paper Jams q Paper Jam Messages q Clearing Paper Jams q Media-Handling Problems q Printer Response Problems q Printer Control Panel Problems q Solving Print Quality Problems q Color Printing Problems q Incorrect - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 134
consumable items (fuser kit, transfer kit, imaging drum kit) installed correctly? q Is the power switch (standby button) pushed in? If you cannot find solutions to printer problems in this guide, contact an HP service and support center. (See the Warranty and Support Information appendix in this - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 135
Paper Jam Locations Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing paper jams, see the sections later in this chapter. Figure 9-1 Paper Jam Locations (shown with the optional 500-sheet paper feeder and duplex - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 136
printer provides Paper Jam Recovery, a feature that allows you to set whether the printer Printer will attempt to reprint jammed pages. Printer will not attempt to reprint jammed pages. Note During the recovery process, the printer . 5 Press GO to return the printer to the READY state. To improve - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 137
not meet HP-recommended See chapter 3 for supported media media 3 for instructions on loading media. Input tray guides are not adjusted correctly. Adjust input tray guides so they configuration. software application or printer driver matches the media size specified in the printer control panel - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 138
Paper Jam Messages The following table lists printer jam messages and their corresponding recommended actions. Instructions for clearing these jams are provided in the . If the recommended action does not resolve the problem, the printer will display another suggested jam location. 138 Solving - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 139
. q Reassemble all pieces of torn media to confirm that you have the entire sheet. q If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. See the Warranty and Support Information appendix for worldwide customer support numbers. EN Chapter 9 139 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 140
the rear area inside 3 the drawer and remove jammed or torn media. 4 Reinstall the transfer belt. 5 Close the drawer. The printer will warm up and return to the READY state. 4 Note If this action does not resolve the problem, the printer will display an alternate message. 5 140 Solving - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 141
place it on a flat surface. 2 2 Inspect the pickup rollers and remove jammed media. Be sure to remove any torn pieces of media. 3 Inspect inside the printer and remove all jammed or torn media. 4 Close Tray 2. 3 4 EN Chapter 9 141 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 142
place it on a flat surface. 2 2 Inspect the pickup rollers and remove jammed media. Be sure to remove any torn pieces of media. 3 Inspect inside the printer and remove all jammed or torn media. 4 Close Tray 3. 3 4 142 Solving Problems with the Printer EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 143
Clearing Jams in the Rear Door Areas 1 WARNING! Do not touch the fuser: it is hot and could cause burns! The fuser's operating temperature is 190° C (374° F). Wait 30 minutes to allow the fuser to cool down before working in this area. 1 If the duplex printing accessory is 2 installed, open the - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 144
fuser door. 6 Close the upper rear door. 7 Close the rear duplex cover if it was opened. The printer will warm up and return to the READY state. Note If these actions do not resolve the 6 problem, the printer will display an alternate jam message. 7 144 Solving Problems with the Printer EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 145
and 2 remove jammed media. Be sure to remove any torn pieces of media. 4 Close the duplex drawer. The printer will return to the READY state within a few minutes. Note If these actions do not resolve the 3 problem, the printer will display an alternate jam message. 4 EN Chapter 9 145 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 146
Media-Handling Problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Paper Specification Guide. For media specifications for this printer, see the "Supported Media Weights and Sizes" section in chapter 3. Printer feeds multiple sheets Cause Solution - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 147
or 3 Cause Solution Manual feed is selected in the software application. This printer does not support manual feed. Do not select manual feed in your software application. The correct correctly installed. Verify that the printer driver has been configured to recognize Tray 3. EN Chapter 9 147 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 148
type is selected in software or printer driver. your software or printer driver. The input tray is supported See the section on supported media weights by this printer. and sizes in chapter 3 or the HP LaserJet Printer Family Paper Specification Guide. 148 Solving Problems with the Printer - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 149
specifications for this Only use media that meets the media-use printer. specifications for this printer (see the supported media weights and sizes section in chapter 3). Media is damaged or and then reload it into the input tray. If the problem persists, replace the media. EN Chapter 9 149 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 150
on the printer Replace the toner cartridge specified on the display. printer display. A printer message other than READY appears See chapter 8 for an explanation of printer on the printer control panel. control panel messages. Your parallel port may have a DOS timeout error. Add a MODE - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 151
to the READY state. The top cover is not closed properly. Close the top cover firmly. A printer message other than READY appears See chapter 8 for troubleshooting information. on the printer control panel. The interface cable is not correct for this configuration. Select the correct interface - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 152
. See the chapter on using the printer control panel. The correct driver is not selected in your software application or printer driver. Select the driver for PostScript Emulation for this printer in your software application or printer driver. The printer is not properly configured. See chapter - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 153
printer driver is not installed in your computer. Install the correct printer driver. The correct printer and port are not selected Select the correct printer and port. on your computer. Your network is not configured properly for this Use your network software to verify the printer. printer - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 154
running. mode (off). Press the printer's power switch to turn the printer on. Printer settings in your software application or Settings in your software application or printer printer driver are different from the printer driver override printer control panel settings. control panel settings - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 155
2 for instructions on printing a configuration page. Problem Solution Toner smears appear on the back of The transfer belt may be dirty. This pages. problem should correct itself within 5 or 10 printed pages. If the message TRANSFER KIT LOW REPLACE KIT is displayed on the printer control - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 156
pages. Try reprinting your print job. If the problem persists, replace the toner cartridge for the color with the lines or streaks. . Vertical bands or very dark backgrounds Problem Solution Vertical colored bands or dark black If the problem persists after 10 or brown backgrounds appear on - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 157
or dry conditions. is within humidity specifications. Print is faded. If a TONER LOW or TONER OUT message is displayed on the printer control panel, replace the appropriate toner cartridge. If the problem persists, call for service. The transfer belt may be contaminated. Use a lint-free cloth to - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 158
or the Print 5 to 10 pages to clear any smearing. printer fed multiple sheets of media. Toner is smeared on the edge of the media. Toner on the edge of the media is usually caused by toner collecting on paper guides. Inspect the paper guides and clean with a lintfree cloth if necessary. You are - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 159
Wavy characters Problem Solution Characters appear wavy for several pages. The printer's laser scanner needs service. Contact your authorized HP dealer or HP service representative. EN Chapter 9 159 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 160
printer. specifications for this printer (see chapter 3). The selected colors are undesirable when printed. Select different colors in your software application or printer driver standard overhead projector. Rippled or wavy transparencies Problem Solution You are using transparencies that do - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 161
imaging drum if necessary. You are using transparencies that do Use only transparencies that meet not meet the media specifications the media specifications for this for this printer. printer. See the HP LaserJet Printer Family Paper Specification Guide. Smudges Problem Solution The printer - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 162
to verify the transparencies or glossy media only. remaining life of the fuser. If the printer control panel displays FUSER LIFE OUT REPLACE KIT, replace the fuser. Repetitive defects appear only in one color. Check the corresponding toner cartridge. 162 Solving Problems with the Printer EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 163
printer driver. Verify the printer configuration by printing a configuration page. Consult your service representative. Missing color or incorrect shade Problem Solution Your media does not meet the specifications See the HP LaserJet Printer Family Paper for this printer. Specification Guide - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 164
after loading toner Problem Solution Another toner color may be low. Check the printer control panel for a TONER LOW message and replace the toner cartridge if necessary. Toner cartridges may be improperly installed. Verify that each toner cartridge is installed properly. Printed colors do not - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 165
. Use a font that supports the selected symbol. Drifting text between printouts Problem Your software application is not resetting the printer to the top of the page. Solution See the user guide for your software application or the PCL Technical Reference Manual for specific information. EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 166
printout Problem A memory error message appears on the printer control panel. The file you are printing contain errors. Solution 1) Free up printer memory by deleting unneeded downloaded fonts, style sheets, and macros from printer memory; or 2) Add more memory to the printer. Check your software - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 167
Select the correct printer driver. See the documentation for your software application. Unable to select colors from the software Cause Your software application does not support color. Color mode is not selected in your software application or printer driver. The correct printer driver is not - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 168
168 Solving Problems with the Printer EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 169
A DIMM Installation Overview The printer is designed for easy installation of additional memory. This chapter provides information on installing memory. EN Appendix A 169 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 170
total printer memory. You can install 4, 8, 16, 32 or 64 MB DIMMs into the printer's three DIMM slots. Synchronous DRAM modules do not need to be configured in pairs (in corresponding left and right slots). Do not attempt to remove the DIMM in slot #4 (see figure A-1). The DIMM in slot #4 is part of - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 171
board, wear an antistatic wrist strap or frequently touch bare metal on the printer. 1 Turn the printer off and wait for the fans to stop. CAUTION Wait for the printer's fans to turn off before unplugging the printer. 2 Disconnect all power and interface cables. 3 Locate the formatter board in the - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 172
firmly push the DIMM until the levers lock into place. 5 Note Repeat step 5 for each DIMM you are installing. 6 Insert the formatter board into the printer. 6 172 DIMM Installation EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 173
7 7 Tighten the screws. 8 Reconnect the power and interface cables. 9 Turn the power on. The printer automatically updates the memory configuration to include the newly installed DIMMs. 8 9 EN Appendix A 173 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 174
). If the DIMM has been installed properly, the figure in the Memory section of the configuration page will reflect the new total amount of memory. If the printer control panel displays an error message, see chapter 8 for descriptions of printer control panel messages. 174 DIMM Installation EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 175
with language information and require the user to enter printer commands. See your software application documentation for instructions on entering printer commands. This appendix is not intended to provide comprehensive information about PCL commands. Rather, it provides a quick reference for users - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 176
PCL Commands PCL printer commands instruct the printer which tasks to perform or which fonts to use for specific print jobs. PJL Commands The HP Printer Job Language (PJL) provides control above PCL and other printer languages. The four major functions provided by PJL are: q printer language - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 177
1 Uppercase O: O Number zero: 0 You must use the exact character and case specified for PCL printer commands. Many printer commands use the lowercase letter L (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 178
Combining Escape Sequences in PCL Printer Command Syntax Escape sequences can be combined into one escape-sequence string. There are three must be in uppercase. The following escape sequence would be sent to the printer to select legal paper, landscape orientation, and eight lines per inch: - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 179
Entering Escape Characters Note PCL printer commands always begin with the escape character (). The following table lists the escape character entries for various applications. Application Lotus 1-2-3 and Symphony Microsoft Word - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 180
Selecting PCL Fonts The printer font list provides PCL printer commands for selecting fonts. (See the section on printing a list of available fonts.) A sample section of a font list is shown below. There is one variable box for entering symbol sets and one for entering point size. Unless these - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 181
Fonts are either fixed or proportional in spacing. This printer supports fixed fonts (Courier, Letter Gothic, and Lineprinter) used in word processing applications. Common PCL Commands The following table lists the most common PCL commands. PCL Commands Function Job Control Commands Reset Number - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 182
PCL Commands (continued) Page Control Commands Paper Destination &l#G Paper Source &l#H Paper Size &l#A Paper 91 = International CS 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled 10WdCardstock = Cardstock 11WdLetterhead = Letterhead - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 183
PCL Commands (continued) Orientation &l#O Top Margin Text Length (bottom margin) Left Margin Right Margin Horizontal Motion Index &l#E &l#F &a#L &a#M &k#H Vertical Motion Index < - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 184
position 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor position 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin 2 (commonly used - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 185
*v#S (*r3U - selects RGB palette, *v#S - selects foreground color) 0 = Black 1 = Red 2 = Green 3 = Yellow 4 = Blue 5 = Magenta 6 = Cyan Typeface1 (s#T Print the font list to find the command for each internal font. 1Order the PCL/PJL Technical Reference Package if you require symbol - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 186
186 PCL Commands EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 187
C Specifications Electrical Specifications Power Requirements Power Consumption (typical) During printing During standby PowerSave mode Minimum recommended circuit capacity for typical product 110-Volt Models 100/127V (+/- 10%) 50-60 Hz (+/- 2 Hz) 470 W (average) 80 W (average) - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 188
Acoustic Emissions Operation Position Printing Standby Bystander 1m Printing Standby Sound Power Printing Standby Per ISO 9296, DIN 45635,T.19 LPA 58 dB(A) LPA 49 dB(A) Per ISO 7779, DIN 45635,T.19 LPA 52 dB(A) LPA 45 dB(A) Per ISO 9296 LWAD=6.6 bels(A) LWAD=5.8 bels(A) 188 Specifications EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 189
Program Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment. This HP LaserJet printer design eliminates: q Ozone - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 190
HP LaserJet printer facilitates the recycling of: q Plastics-Major plastic parts have markings that enhance the ability to identify plastics for recycling purposes at the end of the printer's life. The plastics used in the printer housing and chassis are technically recyclable. q HP Toner Cartridges - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 191
were used to support HP LaserJet Toner Cartridges during shipping, HP LaserJet website at http://www.ljsupplies.com/ planetpartners. International customers can call the local HP Sales and Service Office for further information regarding the HP Toner Cartridge Recycling Program. q Printer and Parts - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 192
. The user guide is provided on compact disc, which allows the same high-quality information to be provided without consuming the large quantities of energy and natural resources required to produce traditional paper manuals. To ensure longevity of your HP LaserJet printer, HP provides the following - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 193
digital device, pursuant to Part 15 of the FCC rules. used in accordance with the instructions, it may cause harmful interference to try to correct the interference by one or more of the following measures: q or modifications to the printer that are not expressly approved by HP could void the user's - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 194
Canadian DOC Regulations Complies with Canadian EMC Class B requirements. « Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques « CEM ». » VCCI Statement (Japan) Korean EMI Statement 194 Specifications EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 195
according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: declares that the product Product Name: Model Number: Product Options: Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021 USA HP Color LaserJet 4500, 4500 N, 4500 DN C4084A, C4089A, C4094A - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 196
. European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe, Herrenberger Strasse 130, D-71034 Böblingen, Germany (FAX: 49-7031-14-3143). USA Contact: Product Regulations Manager, Hewlett-Packard Company, P.O. Box 15, Mail - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 197
(MSDS) The Toner Material Safety Data Sheet (MSDS) can be obtained in the U.S. by calling HP FIRST at (800) 231-9300, or by visiting the website at http://www.ljsupplies.com/planetpartners/datasheets.html. International customers should see support information in this guide for appropriate phone - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 198
sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 4500 -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 199
VARO ! Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 200
200 Specifications EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 201
D Warranty and Support Information Hewlett-Packard Warranty Statement HP Color LaserJet 4500, 4500 N, 4500 DN Printer One-year limited warranty 1 HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives notice - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 202
all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product. 9 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER'S TO THE SALE OF THIS PRODUCT TO YOU. 202 Warranty and Support Information EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 203
. Extended coverage hours and extended travel beyond HP designated service zones are available for additional charges on most on-site service agreements. Weekly (Volume) On-Site Service Agreement, for organizations with many HP LaserJet printers, provides economical, scheduled on-site coverage - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 204
your modem, we suggest these services: World Wide Web URL-Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. http://www.hp.com in Europe http://www2.hp.com Printer drivers may be obtained from the following - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 205
: Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). Extended Service 1-800-446-0522 HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 206
guide contains worldwide sales and service addresses and phone numbers for countries not listed here. Customer Support Worldwide Customer Support printer needs repair, call 1-800-243-9816 to locate your nearest HP-authorized service provider, or call 1-208-223-2551 for HP centralized service (49) - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 207
Worldwide (continued) In-country support numbers: If you require support after your warranty has expired, additional product repair services, or if your country is not listed below, see "Worldwide Sales and Service Offices." Argentina 787-8080 Japan (81) (3) 3335-8333 Australia (61) (3) 272 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 208
the appropriate Customer Support Center in "HP support" on page 204. Argentina Hewlett-Packard Argentina S.A. Montañ Hewlett-Packard SA Alameda Rio Negro 750 06454-050 Alphaville - Barueri-SP Phone: (55) (11)- 7296-8000 Canada Hewlett-Packard (Canada) Ltd. 17500 Trans Canada Highway South Service - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 209
Hewlett-Packard GmbH Herrenberger Strasse 130 71034 Böblingen Phone: (49) (180) 532-6222 (49) (180) 525-8143 Fax: (49) (180) 531-6122 Greece Hewlett-Packard Repair Center and Extended Warranty Support: Phone: (91) (11) 642-5073 (91) (11) 682-6042 Italy Hewlett-Packard Italiana SpA Via Giuseppe di - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 210
Mexico City Phone: 01 800-90529 Middle East/Africa ISB HP Response Center Hewlett-Packard S.A. Rue de Veyrot 39 P.O. Box 364 CH-1217 Meyrin and Extended Warranty Support: Phone: (64) (9) 0800-733547 Customer Information Center: Phone: (64) (9) 0800-651651 Norway Hewlett-Packard Norge A/S Postboks - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 211
(Schweiz) AG In der Luberzen 29 CH-8902 Urdorf/Zürich Phone: (41) (084) 880-11-11 Fax: (41) (1) 753-7700 Warranty Support: 0800-55-5353 Taiwan Hewlett-Packard Taiwan Ltd. 8th Floor 337, Fu-Hsing North Road Taipei, 10483 Phone: (886)(02)717-0055 FAX : (886)(02)514-0276 Hardware Repair Center, call - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 212
212 Warranty and Support Information EN - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 213
cable pin 99 consumables availability 192 disposing 116 drum kit 114 error messages 114 fuser kit 114 ordering 23 overview 111 replacing 114 toner cartridges 114 transfer kit 114 control panel indicator lights 29 PowerSave settings 41 printer personalities 42 control panel menus Calibration Menu 38 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 214
messages, troubleshooting 121 messages, types 120 options 26 problems 154 selecting PCL fonts 88 settings 22, 154 shared environments 40 stopping a print job 74 using 28 controlling print jobs 22, 55 critical error messages, defining 120 customer support 206 HP First Fax 205 obtaining software 204 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 215
to avoid 51 weights 49 memory 16 adding 169 managing 19 Memory Enhancement Technology (MEt) 19 Menu EIO 37 I/O Menu 37 Printing 36 Resets 39 menu Calibration 38 Configuration 35 locking 30, 103 Paper Handling 34 menu map, printing 31 messages control panel 120 error 120 service 120 warning 120 MEt - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 216
145 locating 135 messages 133 troubleshooting 128 upper rear door 143 parallel cable connecting 98 illustration 98 ordering 23 pin configuration 99 specifications 98 parallel configuration 98 parallel interface, disabling 44 parts, ordering 23, 204 PCL (Printer Control Language) 175 command syntax - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 217
, selecting 180 printer driver settings 22 verifying 94 printer fonts See fonts printer interfaces parallel configuration 98 Printer Job Language (PJL) 176 printer messages See error messages printer personalities 42 printer problems See troubleshooting printing See also color printing See also - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 218
fonts 87 media 48, 56 output bins 55 PCL fonts 88 printer settings 22 service agreements customer support types 203 sizes media 49 paper 49 smear 155 smudges 161 soft fonts, availability 96 software application problems 167 software, ordering 204 specifications acoustic emissions 188 electrical 187 - HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 219
- HP 4500 | HP Color LaserJet 4500, 4500N, 4500DN Printer User Guide - Page 220
Copyright© 1998 Hewlett-Packard Co. Printed in USA Manual Part No. C4084-90937 Printed on at least 50% Total Recycled Fiber with at least 10% Post-Consumer Paper *C4084-90937* *C4084-90937* C4084-90937
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User Guide
English
4500, 4500 N, 4500 DN Printer
How to Use This Online User Guide
Contents
Index
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Where to Look for More Information
Locating Printer Components
Locating Consumables
HP Product Support
HP Customer Support
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