HP 540 HP ProtectTools - Windows Vista and Windows XP - Page 95
Miscellaneous - specs
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Miscellaneous Software Impacted- Short description Details Solution Security Manager- Warning received: The security application can not be installed until the HP Protect Tools Security Manager is installed. All security applications such as Embedded Security, Java Card Security, and biometrics are extendable plug-ins for the Security Manager interface. Security Manager must be installed before an HP-approved security plug-in can be loaded. The Security Manager software must be installed before installing any security plug-in. TPM Firmware Update Utility for models containing Broadcomenabled TPMs-The tool provided through HP support Web site reports ownership required. This is the expected behavior of the TPM 1. firmware utility for models containing Broadcom-enabled TPMs. 2. The firmware upgrade tool allows the 3. user to upgrade the firmware, with or without an endorsement key (EK). When there is no EK, no authorization is required to complete the firmware upgrade. Reinstall Embedded Security Software. Run the Platform and User Configuration Wizard. Be sure that the system contains Microsoft .NET framework 1.1 installation: a. Click Start. b. Click Control Panel. When there is an EK, a TPM owner must exist, since the upgrade requires owner authorization. After the successful upgrade, the platform must be restarted for the new firmware to take effect. 4. If the BIOS TPM is factory-reset, ownership is removed and firmware update capability is prevented until the Embedded Security Software platform and User Initialization Wizard have been configured. NOTE: A reboot is always recommended after performing a firmware update. The firmware version is not identified correctly until after the reboot. c. Click Add or remove programs. d. Be sure that Microsoft .NET Framework 1.1 is listed. Check the hardware and software configuration: a. Click Start. b. Click All Programs. c. Click HP ProtectTools Security Manager. d. Select Embedded Security from the tree menu. e. Click More Details. The system should have the following configuration: ● Product version = V4.0.1 ● Embedded Security State: Chip State = Enabled, Owner State = Initialized, User State = Initialized ● Component Info: TCG Spec. Version = 1.2 ● Vendor = Broadcom Corporation ● FW Version = 2.18 (or greater) ● TPM Device driver library version 2.0.0.9 (or greater) 5. If the FW version does not match 2.18, download and update the TPM firmware. The TPM Firmware SoftPaq is a support download available on the HP Web site at http://www.hp.com. HP ProtectTools Security Intermittently (1 in 12 instances), an error This is related to a timing dependency on plug-in Manager-Intermittently, is created by using the close button in the services load time when closing and restarting Security Miscellaneous 89