HP 6400/8400 HP StorageWorks Disk Enclosure I/O Module Replacement Instruction - Page 2

Verifying component failure Use the following methods to verify component failure: • Analyze any failure messages received. HP fault monitoring software provides a recommended action. • Check the status using HP Command View EVA: 1. In the Navigation pane, select Storage system > Hardware > Disk Enclosure. 2. In the Disk Enclosure Properties pane, select the I/O tab. 3. The Operational state of I/O Module A or B should be Failed. 4. To help identify the correct enclosure, click the General tab, and then select Locate > Locate ON to illuminate the enclosure blue UID indicator. Installing an I/O module 1. Push the module into the enclosure (1, Figure 3). 2. Move the mounting latch up (2) until the module is fully seated in the enclosure. • Check the disk enclosure I/O status LEDs: • -Unit identification. Flashing blue LED that is remotely activated by an application client. • -Enclosure external health. Solid green indicates normal operation of the link module. Flashing green indicates power up. An off condition may indicate a firmware malfunction. • -Enclosure fault warning. Flashing amber indicates a fault of lesser importance; solid amber indicates a fault of greater importance (a component needs to be replaced). • Check the disk enclosure port indicators: • Left (green) transceiver port-Solid green indicates an active Fibre Channel link. Flashing green is activated by a remote application client to locate the component. • Right (amber) transceiver port-Flashing or solid amber indicates a module fault; solid amber is initiated by the link module when synchronization cannot be obtained. Removing an I/O module 1. Disconnect all cables from the I/O module. Ensure they are marked to facilitate reconnecting later. 2. Hold the mounting latch and rotate down (1, Figure 2). The module will slightly eject from the enclosure. 3. Position one hand under the module, and with the other hand, pull the module out of the enclosure (2). Figure 2 Removing an I/O module . Figure 3 Installing an I/O module . 3. Connect all cables to the I/O module. Ensure that the cables are connected to the correct ports. Incorrectly cabled ports increase the complexity of error analysis. Verifying proper operation After replacing the I/O module, verify that the component is operating properly. For MSA/ProLiant systems: 1. Wait one minute for the system to check the component status. 2. Verify that the green status indicator is lit. For EVA systems: 1. Wait three minutes after the replacement I/O module has been installed. 2. From HP Command View EVA, navigate to the disk enclosure in which the I/O module has been replaced, as described in steps 1 and 2 of Verifying component failure. 3. Verify that the Operational state displays Good. 4. Check the Firmware revision field for both I/O module A and B: • If the firmware versions match, verification is complete. • If the firmware versions do not match, wait an additional five minutes. Then, refresh the browser (in which you are viewing HP Command View EVA) and check the firmware versions again. If they still do not match, continue with step 5. 5. Remove the replacement I/O module and install it again. Repeat the verification procedure (steps 1 through 4). 6. If the firmware versions still do not match, contact your HP-authorized representative for assistance. 7. Check all disk enclosures (including the I/O modules and disk drives) that are connected to the disk enclosure in which the I/O module was replaced and verify that all components show a good operational state. Page 2