HP 6930p Multimedia - Windows Vista - Page 40

The computer does not detect the optical drive, Account Control, click

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The computer does not detect the optical drive If Windows does not detect the optical drive, use Device Manager to troubleshoot the device and then update, uninstall, or roll back the device driver. To check your device and drivers in Device Manager, follow these steps: 1. Remove any discs from the optical drive. 2. Click Start > Control Panel > System and Maintenance > Device Manager. If prompted by User Account Control, click Continue. 3. In the Device Manager window, click the plus sign (+) next to Disc Drives or DVD/CD-ROM drives, unless a minus sign (-) is already showing. Look for an optical drive listing. 4. Right-click the optical device listing to perform the following tasks: ● Update the driver. ● Disable the device. ● Scan for hardware changes. Windows scans your system for installed hardware and installs any required default drivers. ● Click Properties to see if the device is working properly. ◦ Click Troubleshoot to fix problems. ◦ Click the Driver tab to update, roll back, disable, or uninstall drivers for this device. 34 Chapter 7 Troubleshooting

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The computer does not detect the optical drive
If Windows does not detect the optical drive, use Device Manager to troubleshoot the device and then
update, uninstall, or roll back the device driver.
To check your device and drivers in Device Manager, follow these steps:
1.
Remove any discs from the optical drive.
2.
Click
Start
>
Control Panel
>
System and Maintenance
>
Device Manager
. If prompted by User
Account Control, click
Continue
.
3.
In the Device Manager window, click the plus sign (+) next to
Disc Drives
or
DVD/CD-ROM
drives
, unless a minus sign (-) is already showing. Look for an optical drive listing.
4.
Right-click the optical device listing to perform the following tasks:
●
Update the driver.
●
Disable the device.
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required default drivers.
●
Click
Properties
to see if the device is working properly.
◦
Click
Troubleshoot
to fix problems.
◦
Click the
Driver
tab to update, roll back, disable, or uninstall drivers for this device.
34
Chapter 7
Troubleshooting