HP 8150 HP Digital Sender Module - Administrator's Guide - Page 50
Restart the HP Digital, the HP Configuration Utility.
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Activity Log Messages (continued) 036/00 Network error during SMTP protocol negotiation. Code: code. The e-mail transmission failed q Make sure all cabling is because of a problem in the securely connected. network. q Make sure the e-mail server and SMTP service are running. q Restart the HP Digital Sender Module. q If the problem persists, note the code and contact your HP-authorized dealer. 037/00 E-mail not delivered to destination name. The e-mail message could not q Check the accuracy of the be delivered to the named e-mail address. destination. The message was q If the problem persists, successfully delivered to at contact your HP-authorized least one of the destinations in dealer. the message. There will be a similar message in the log for each destination that could not be reached. 038/00 The e-mail server rejected the q Make sure the e-mail E-mail sender wasn't accepted e-mail address in the address is correct. from the SMTP server. Name: message. name. q Make sure the e-mail address is in SMTP e-mail format. q If the problem persists, contact your HP-authorized dealer. 041/00 The SMTP server is not available. There is a problem with the e-mail server. q Make sure all cabling is securely connected. q Make sure the e-mail server is running. q Restart the HP Digital Sender Module. q If the problem persists, note the code and contact your HP-authorized dealer. q Make sure the e-mail server address is correct in the HP Configuration Utility. 48 Chapter 3 - Troubleshooting EN