HP 8710w HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation -
HP 8710w - Compaq Mobile Workstation Manual
UPC - 883585835416
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HP 8710w manual content summary:
- HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 1
HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation Maintenance and Service Guide - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 2
Micro Devices, Inc. Bluetooth is , Windows, and Windows Vista services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Third Edition: July 2008 First Edition: June 2007 Document Part - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 3
the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 4
iv Safety warning notice - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 5
Top components ...8 Buttons, switches, and fingerprint reader 8 Keys ...9 Lights ...10 Pointing devices ...12 Front components ...13 Left-side components ...14 Rear component ...15 Right-side components ...15 Bottom components ...16 3 Illustrated parts catalog Serial number location ...17 Computer - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 6
sensor board 45 Hard drive ...48 Bluetooth module ...51 Primary memory module ...52 WLAN module ...54 RTC battery ...57 Optical drive ...58 Keyboard ...60 Expansion memory module 63 TouchPad ...64 Modem module ...66 Switch cover ...67 Power button board ...69 Fan/heat sink assembly ...70 Graphics - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 7
+WVA display specifications 103 Hard drive specifications ...104 DVD±RW and CD-RW Double-Layer Combo Drive specifications 105 DVD/CD-RW Combo Drive specifications 106 DVD-ROM Drive ...107 System DMA specifications ...108 System memory map specifications 108 System interrupt specifications ...109 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 8
in Windows 143 Initiating a recovery from the hard drive recovery partition 143 9 Connector pin assignments 1394 ...144 Audio-out (headphone) ...144 Audio-in (microphone) ...145 External monitor ...145 HDMI ...146 RJ-11 (modem) ...147 RJ-45 (network) ...148 Universal Serial Bus ...149 10 Power - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 9
965PM with iAMT support Southbridge: Intel ICH8M-enhanced nVidia NB8E-GLM (G84GLM-UU) graphics card with 512-MB graphics subsystem memory operating at 800 MHz nVidia NB8P-NVS2 (G84M-GT) graphics card with 256-MB graphics HP Compaq 8710w Mobile Workstation √ HP Compaq 8710p Notebook PC √ 1 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 10
Category Panel Memory Description HP Compaq 8710w Mobile Workstation subsystem memory operating at 700 MHz (supports TurboCache) OpenGL driver support √ All display assemblies include 3 wireless √ local area network (WLAN) antennae 17.0-inch WUXGA WVA AntiGlare √ 17.0-inch WSXGA+ WVA - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 11
Category Hard drives Optical drives Diskette drive Microphone Audio Modem Description HP Compaq 8710w Mobile Workstation ● 1024-MB total system memory (1024 × 1) ● 512-MB total system memory (512 × 1) Supports 9.5-mm, 2.5-inch hard drives √ Customer-accessible √ Serial ATA √ Supports the - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 12
802.11b/g Integrated personal area network (PAN) options by way of Bluetooth® module: Support for no-WPAN option √ √ Broadcom Bluetooth √ √ External media card One Type I/II PC Card slot, supporting √ √ 16-bit and 32-bit (Cardbus) PC Card modules Media Card Reader slot supporting SD - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 13
fingerprint reader √ Integrated smart card reader √ Preboot authentication (password, √ smart card) Security cable slot √ Trusted platform module (TPM) V.1.2 √ Operating system Preinstalled: Windows Vista Business 32/64 √ Windows Vista Home Basic 32 √ HP Compaq 8710p Notebook PC - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 14
XP Professional √ DRDVD XP √ DRDVD Vista √ Supported: Windows® 2000 √ Certified: Linux √ End-user replaceable parts: AC adapter √ Battery (system) √ Battery (RTC) √ Hard drive √ Memory module √ Modem module √ Optical drive √ WLAN module √ HP Compaq 8710p Notebook PC - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 15
component identification Display components Item (1) Component Ambient light sensor (2) Wireless antenna locations (3) Internal microphone Function When activated, the sensor automatically adjusts the display brightness based on the surrounding lighting conditions. Send and receive wireless - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 16
Top components Buttons, switches, and fingerprint reader Item (1) Component Power button (2) Info button (3) Wireless button (4) Presentation button (5) Volume mute button 8 Chapter 2 External component identification Function ● When the computer is off, press the button to turn on the - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 17
Item (6) Component Volume scroll zone (7) Calculator button (8) HP Fingerprint Sensor (fingerprint reader) Function Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also press the - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 18
An integrated wireless device, such as a WLAN device and/or a Bluetooth® device, is on. ● Off: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows Vista) or Standby (Windows XP). ● Blinking rapidly: An AC adapter with a higher power rating - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 19
the front of the computer is visible whether the computer is open or closed. †The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 20
Functions like the center button on an external mouse. *This table describes factory settings. View or change pointing device preferences as follows: ● In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse. ● In Windows XP, select Start > Control Panel > Printers and Other - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 21
integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Off: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows Vista) or in Standby (Windows XP). ● Blinking rapidly: An AC adapter with a higher power rating - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 22
an AC adapter. Connects an optional HDMI device. Connects an external VGA monitor or projector. Connect optional USB devices. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Supports smart cards and Java™ cards. Supports optional Type I or Type II 32-bit (CardBus) or 16- bit PC - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 23
ports (4) (4) Optical drive (5) Optical drive button (6) RJ-11 (modem) jack (7) RJ-45 (network) jack Function Produces sound when connected to optional powered 4 optional USB devices. Reads an optical disc. Releases the media tray. Connects a modem cable. Connects a network cable. Rear - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 24
open to expose) Hard drive bay Vents (3) (7) Memory module/WLAN module compartment Function Holds the battery. Release the battery from the battery bay. Connects an optional docking device. Connects an optional accessory battery. Contains the hard drive and the Bluetooth module. Enable airflow - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 25
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location 17 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 26
Computer major components Item (1) Description Display assemblies (include 3 WLAN antenna transceivers and cables) 17.0-inch, WUXGA WVA AntiGlare 18 Chapter 3 Illustrated parts catalog Spare part number 450582-001 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 27
part number 17.0-inch, WSXGA+ WVA AntiGlare 450580-001 17.0-inch, WSXGA+ WVA BrightView 450581-001 17.0-inch, WXGA+ AnitGlare 450583-001 Display internal components (not illustrated): Ambient light sensor 450479-001 Power button board (includes cable) 450481-001 Keyboards with pointing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 28
Turkey For use in the United Kingdom For use in the United States Keyboards without pointing stick For use in Belgium For use in Brazil For use in Russia For use in Saudi Arabia 20 Chapter 3 Illustrated parts catalog Spare part number 450471-131 450471-251 450471-171 450471-231 450471-BA1 450471 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 29
buttons For use with keyboards without a pointing stick, includes 2 TouchPad buttons 450596-001 Top covers (include fingerprint reader board and cable ) For use with HP Compaq 8710w computer models 451379-001 For use with HP Compaq 8710p computer models 450595-001 Graphics card fan/heat sink - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 30
For use only with HP Compaq 8710w computer models (nVidia NB8E-GLM graphics card with 451377-001 512-MB graphics subsystem memory operating at 800 MHz) For use only with HP Compaq 8710p computer models (nVidia NB8P-NVS2 graphics card 450484-001 with 256-MB graphics subsystem memory operating at 700 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 31
Item Description Spare part number ● For use in Australia, New Zealand, Pakistan, the People's Republic of China, and South 441086-003 Korea ● For use in Japan 441086-291 ● For - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 32
Hard drives (include hard drive bracket drives DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 450490-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 450491-001 DVD/CD-RW Combo Drive 450492-001 Blu-ray DVD-RW Drive 450489-001 24 Chapter 3 Illustrated parts - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 33
Item Description DVD-ROM Drive Cable Kit (not illustrated; see Cable Kit on page 27 for more Cable Kit spare part number information) Spare part number 450488-001 450486-001 Computer major components 25 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 34
Kit Item Description Spare part number Plastics Kit: 450585-001 (1) Memory module/WLAN module compartment cover (includes 3 captive screws, secured by C-clips) (2) Hard drive cover (includes 2 captive screws, secured by C-clips) (3) PC Card slot bezel 26 Chapter 3 Illustrated parts catalog - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 35
Cable Kit Item Description Cable Kit: (1) RJ-45 jack cable (2) RJ-11 jack cable (3) TouchPad cable (4) Bluetooth module cable (5) USB/audio board cable (6) Microphone extension cable (7) Power button board cable Spare part number 450486-001 Cable Kit 27 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 36
with LightScribe DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive Blu-ray DVD-RW Drive DVD-ROM Drive Miscellaneous parts Description AC adapters 180-W PFC AC adapter 135-W PFC AC adapter Spare part number 458219-001 461876-001 460282-001 450495-001 454987-001 450494-001 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 37
non-PFC AC adapter 120-W PFC AC adapter 90-W non-PFC AC adapter 90-W PFC AC adapter External MultiBay II External MultiBay II power cable and stand HP Extended Life Battery Label Kit MultiBay 8X DVD-ROM Drive MultiBay 24X DVD/CD-RW Combo Drive Nylon carrying case USB 1.1 diskette drive Power cords - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 38
screw Sequential part number listing Spare part number Description 391174-001 325814-001 359118-001 366143-001 366144-001 367456-001 120-W PFC AC adapter Nylon carrying case USB 1.1 diskette drive External MultiBay II External MultiBay II power cable and stand HP Extended Life Battery 373314 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 39
Spare part number 418875-001 441075-001 441075-002 441075-291 441082-001 441082-002 441082-003 441082-291 441082-292 441086-001 441086-002 441086-003 Description 90-W PFC AC adapter Broadcom 802.11a/b/g WLAN module for use in Canada, Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 40
(includes keyboard and pointing stick cable) 450471-151 Keyboard with pointing stick for use in Greece (includes keyboard and pointing stick cable) 450471-161 Keyboard with pointing stick for use in Latin America (includes keyboard and pointing stick cable) 32 Chapter 3 Illustrated parts catalog - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 41
450472-201 Keyboard without pointing stick for use in Brazil (includes keyboard cable) 450472-211 Keyboard without pointing stick for use in Hungary (includes keyboard cable) 450472-221 Keyboard without pointing stick for use in the Czech Republic (includes keyboard cable) Sequential part number - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 42
cable) 450484-001 Graphics card for use only with HP Compaq 8710p computer models (nVidia NB8P-NVS2 with 256 MB of graphics subsystem memory operating at 700 MHz, supporting TurboCache; includes replacement thermal material) 450485-001 Bluetooth module (includes Bluetooth module cable) 450486 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 43
80-GB, 7200-rpm hard drive Display inverter Label Kit replacement thermal material) Top cover for use with 8710p computer models (includes fingerprint reader board and cable) TouchPad with 2 TouchPad buttons (for use with keyboards without a pointing stick; includes TouchPad cable) Sequential part - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 44
card for use only with HP Compaq 8710w computer models (nVidia NB8E-GLM with 512 MB graphics subsystem memory operating at 800 MHz; includes replacement thermal material) Top cover for use with 8710w computer models (includes fingerprint reader board and cable) 120-W non-PFC AC adapter 120-W PFC AC - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 45
) away from the work area to prevent damage. Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Preliminary replacement requirements 37 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 46
observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 47
Networks built into many integrated and pointing stick circuits provide some protection, but in many cases, ESD contains enough power to alter device devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred. An electronic device device installing install 10% - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 48
and assemblies with conductive or approved and pointing stick containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers. ● Always be properly grounded - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 49
equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground and pointing stick cords. To provide proper ground - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 50
shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 51
must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 52
it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 53
through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). Remove - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 54
All rubber screw covers are included in the Display Rubber Kit, spare part number 450573-001. (1) Two flat rubber screw covers (2) Two small screw (1) that secures the ambient light sensor board to the display enclosure. 7. Release the ambient light sensor board (2) from the display enclosure as - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 55
(3) from the ambient light sensor board. 9. Remove the Torx T8M2.5×4.0 screw (1) that secures the display inverter to the display enclosure. 10. Release the inverter (2) from Remove the display inverter. Reverse this procedure to install the display inverter. Component replacement procedures 47 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 56
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). Remove the hard drive - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 57
Mylar tab (2) on the hard drive and slide the hard drive (3) to the left to disconnect it from the system board. 6. Remove the hard drive (4) from the hard drive bay. 7. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws (1) from each - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 58
8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. 50 Chapter 4 Removal and replacement procedures - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 59
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the hard drive - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 60
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). Remove the primary memory - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 61
4. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install the primary memory module. Component replacement procedures 53 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 62
WLAN module Description Spare part number Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados , Panama, Paraguay, Peru, Saudi Arabia, Taiwan, the United States, Uruguay, Venezuela, and Vietnam 54 Chapter 4 Removal and replacement procedures - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 63
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the memory - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 64
the slot rises away from the computer.) 3. Remove the WLAN module (4) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation. Reverse this procedure to install the WLAN module. 56 Chapter 4 Removal and replacement - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 65
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the memory - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 66
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). Remove the optical drive - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 67
6. Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical drive. 7. Remove the optical drive bracket (2). Reverse this procedure to install an optical drive. Component replacement procedures 59 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 68
America 450471-161 The United Kingdom The Netherlands and Europe Keyboards without pointing stick: Belgium 450471-021 450472-A41 The Europe 450472-021 The United States 60 Chapter 4 Removal and replacement procedures Spare part number 450471-091 450471-131 450471-251 450471-171 450471-231 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 69
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). Remove the keyboard - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 70
keyboard cable (2) from the system board. 7. Release the ZIF connector (3) to which the pointing stick cable is attached, and disconnect the pointing stick cable (4) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. 62 Chapter 4 Removal and replacement - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 71
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the keyboard - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 72
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the keyboard - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 73
5. Lift the rear edge of the TouchPad (2) until it disengages from the top cover. 6. Remove the TouchPad. Reverse this procedure to install the TouchPad. Component replacement procedures 65 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 74
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the keyboard - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 75
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the keyboard - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 76
(2) until it disengages from the computer. 7. Release the ZIF connector (1) to which the LED board cable is connected and disconnect the cable from the system board. 8. Remove the switch cover (2). Reverse this procedure to install the switch cover. 68 Chapter 4 Removal and replacement procedures - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 77
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the keyboard - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 78
operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the keyboard - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 79
of the graphics card (1) and fan/heat sink assembly(2) each time the fan/heat sink assembly is removed. Thermal material is included with all fan/heat sink assembly and graphics card spare part kits. Reverse this procedure to reassemble and install the fan/heat sink assembly. Component replacement - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 80
L2 cache 468952-001 For use only with HP Compaq 8710w computer models with processors with 2- or 4-MB L2 cache 451377-001 (nVidia NB8E-GLM graphics card with 512 MB graphics subsystem memory operating at 800 MHz) For use only with HP Compaq 8710p computer models with processors with 2- or 4-MB L2 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 81
surfaces of the graphics card (1) and fan/heat sink assembly(2) each time the fan/heat sink assembly is removed. Thermal material is included with all fan/heat sink assembly and graphics card spare part kits. Reverse this procedure to install the graphics card. Component replacement procedures 73 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 82
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the following components: a. Keyboard (see Keyboard - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 83
and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Component replacement procedures 75 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 84
4. Remove the battery (see Battery on page 44). 5. Remove the following components: a. Keyboard (see Keyboard on page 60) b. Switch cover (see on the processor socket when you install the processor. Reverse this procedure to install the processor. 76 Chapter 4 Removal and replacement procedures - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 85
part system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the keyboard base - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 86
5. Disconnect the display panel cable (1) from the system board. 6. Remove the wireless antenna cables, the microphone cable, and the two Torx T8M2.5×4.0 screws (1) that secure the display assembly to the computer. 10. Lift the display assembly (2) straight up and remove it. 78 Chapter 4 Removal and - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 87
rubber screw covers are included in the Display Rubber Kit, spare part number 450573-001. NOTE: See Display inverter and ambient light sensor board on page 45 for display inverter and ambient light sensor board replacement instructions. (1) Two rounded rubber screw covers on the display bezel top - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 88
(2) of the display bezel until the bezel disengages from the display enclosure. 14. Remove the display bezel (3). The display bezel is available using spare part number 450500-001. 15. Remove the four mylar screw covers (1) from the left and right sides of the display enclosure. 16. Remove the four - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 89
on the display panel bottom edge (3) One Torx T8M2.5×4.0 screw that secures the ambient light sensor to the display enclosure (4) One Torx T8M2.5×4.0 screw that secures the display inverter to the screws (1) that secure each display hinge to the display panel. Component replacement procedures 81 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 90
20. Remove the display hinges (2). The left and right display hinges are included in the Display Bracket Kit, spare part number 450570-001. Reverse this procedure to reassemble and install the display assembly. 82 Chapter 4 Removal and replacement procedures - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 91
Top cover NOTE: All top cover spare part kits include a fingerprint reader board and cable. Description For use only with HP Compaq 8710w computer models For use only with HP Compaq 8710p computer models Spare part number 451379-001 450595-001 Before removing the top cover, follow these steps: 1. - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 92
4. Disconnect the fingerprint reader board cable from the system board. 5. Remove the three Torx T8M2.5×7.0 screws that secure the top cover to the computer. the rear edge of the top cover (2) up and forward until it disengages from the base enclosure. 84 Chapter 4 Removal and replacement procedures - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 93
all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 44) b. Keyboard (see Keyboard on - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 94
2. Remove the speaker assembly (2) from the base enclosure. Reverse this procedure to install the speaker assembly. 86 Chapter 4 Removal and replacement procedures - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 95
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 44) b. Hard drive (see Hard drive on page 48) c. Bluetooth module (see Bluetooth module on page 51) d. Optical drive (see Optical drive on - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 96
● Processor (see Processor on page 75) ● PC Card assembly (see PC Card assembly on page 92) Remove the system board: 1. Turn the computer upside down, with the front toward you. 2. Remove the Torx T8M2.5×4.0 screw that secures the system board to the base enclosure. 3. Turn the computer right-side - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 97
Remove the system board (4) by sliding it away from the base enclosure at an angle. 9. If it is necessary to replace the Bluetooth module cable, remove the cable (1) from the clips (2) and (3) built into the base enclosure. The Bluetooth module cable is included in the Cable Kit, spare part number - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 98
the RJ-11 connector cable (2) from the clips and routing channel built into the base enclosure. The RJ-11 connector cable is included in the Cable Kit, spare part number 450486-001. 13. If it is necessary to replace the RJ-45 connector cable, remove the RJ-45 connector (1) from the clip built - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 99
) Spare part number 450483-001 Before removing the USB/audio board, follow these steps: 1. Battery (see Battery on page 44) 2. Hard drive (see Hard drive on page 48) 3. Bluetooth module (see Bluetooth module on page 51) 4. Optical drive (see Optical drive on page 58) 5. Keyboard (see Keyboard on - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 100
. PC Card assembly Description PC Card assembly Before removing the PC Card assembly, follow these steps: 1. Battery (see Battery on page 44) 2. Hard drive (see Hard drive on page 48) 3. Bluetooth module (see Bluetooth module on page 51) 4. Optical drive (see Optical drive on page 58) 5. Keyboard - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 101
(see Graphics card on page 72) 10. Processor heat sink (see Heat sink on page 74) 11. Display assembly (see Display assembly on page 77) 12. Top cover (see Top cover on page 83) 13. Speaker assembly (see Speaker assembly on page 85) 14. System board (see System board on page 87) Remove the PC Card - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 102
, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: Pointing devices are not supported in Computer Setup. You must use the keyboard to - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 103
, and System Configuration menus. 1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. Because Computer Setup is not Windows-based, it does not support the TouchPad - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 104
chapter may not be supported by your computer. File menu Select System information Restore defaults Ignore batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard and pointing stick controller version. Replace - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 105
DriveLock on any computer hard drive. ● Change a DriveLock user password or master password. NOTE: DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer. Enable/disable support for smart card and Java™ Card power-on authentication. NOTE - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 106
support allows the following: ◦ Use of a USB keyboard, mouse, and hub in Computer Setup even when a Windows operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer or to an optional docking - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 107
the ambient light sensor. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay II devices and ExpressCard devices on the advanced port replicator. ● Enable - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 108
U.S. Dimensions Length 27.5 cm 10.8 in Width 39.3 cm Height (front to rear) 3.3 to 3.9 cm Weight (equipped with 8-cell battery, 80-GB/5400-rpm hard drive, optical drive, one 1024-MB memory module, WLAN module, pointing stick, TouchPad, and nVidia GM84 graphics card; varies by configuration - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 109
Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 24.4 cm 38.1 cm 43.2 cm Up to - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 110
specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 24.4 cm 38.1 cm 43.2 cm Up to 16.8 million 200:1 (typical) 180 nits (typical - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 111
specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 24.4 cm 38.1 cm 43.2 cm Up to 16.8 million 200:1 (typical) 180 nits (typical - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 112
to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 104 Chapter 6 Specifications - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 113
RW and CD-RW Double-Layer Combo Drive specifications Applicable disc Center hole diameter Disc CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW DVD - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 114
DVD/CD-RW Combo Drive specifications Applicable disc Center hole diameter Disc CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW 1.5 cm - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 115
DVD-ROM Drive Applicable disc Center hole diameter Disc diameter Standard disc 24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 116
-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS 108 Chapter 6 Specifications - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 117
AC-Link Audio Intel 82801DB/DBM SMBus Controller-24C3 Data Fax Modem with SmartCP Diskette drive Parallel port System CMOS/real-time clock IRQ9* IRQ10* Microsoft ACPI-compliant system Intel USB UHCI controller-24C2 Intel 82852/82855 GM/GME Graphic Controller IRQ11 Realtek RTL8139 Family PCI - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 118
registers Unused 87334 "Super I/O" configuration for CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 System Function (shipping configuration) Unused DMA controller - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 119
synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register (PCIDIVO-1) System I/O address specifications 111 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 120
reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 450591-001, and the Display Screw Kit, spare part number 450574-001. 112 Chapter 7 Screw listing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 121
Phillips PM2.0×17.0 captive screw Color Black Quantity 2 Length 17.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: 2 captive screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips) Phillips PM2.0×17.0 captive screw 113 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 122
Phillips PM2.5×13.0 captive screw Color Black Quantity 1 Length 13.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: One captive screw that secures the hard drive to the computer (screw is captured on the hard drive bracket) 114 Chapter 7 Screw listing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 123
Phillips PM3.0×4.0 screw Color Black Quantity 4 Length 4.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.0 screw 115 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 124
Phillips PM2.5×5.0 captive screw Color Black Quantity 3 Length 5.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 3 captive screws that secure the memory module/WLAN module compartment cover to the computer (screws are captured on the cover by C-clips) 116 Chapter 7 Screw listing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 125
Phillips PM2.0×4.0 screw Color Silver Quantity 18 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: 2 screws that secure the WLAN module to the system board Where used: 2 screws that secure the optical drive bracket to the optical drive Phillips PM2.0×4.0 screw 117 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 126
Where used: 2 screws that secure the modem module to the system board Where used: 8 screws that secure the display hinges to the display panel Where used: 4 screws that secure the PC Card assembly to the system board 118 Chapter 7 Screw listing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 127
Torx TM2.5×9.0 screw Color Black Quantity 21 Length 9.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) One screw that secures the TouchPad to the computer (3) Five screws that secure the display assembly to the computer Torx - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 128
Where used: 14 screws that secure the top cover to the computer 120 Chapter 7 Screw listing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 129
Torx TM2.5×4.0 screw Color Black Quantity 16 Length 4.0 mm Thread 2.5 mm Head diameter 4.5 mm Where used: 4 screws that secure the switch cover to the base enclosure Where used: One screw that secures the power button board to the switch cover Torx TM2.5×4.0 screw 121 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 130
panel to the display enclosure Where used: (1) Two screws that secure the display panel to the display enclosure (2) One screw that secures the ambient light sensor to the display enclosure (3) One screw that secures the display inverter to the display enclosure 122 Chapter 7 Screw listing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 131
Where used: One screw that secures the system board to the base enclosure Torx TM2.5×4.0 screw 123 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 132
Phillips PM2.5×9.0 captive screw Color Black Quantity 4 Length 9.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 3 captive screws that secure the keyboard to the computer 124 Chapter 7 Screw listing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 133
Torx T8M2.5×7.0 screw Color Black Quantity 9 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: One screw that secures the fan/heat sink assembly to the computer Where used: 2 screws that secure the display panel to the display enclosure Torx T8M2.5×7.0 screw 125 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 134
Where used: 3 screws that secure the top cover to the base enclosure Where used: 2 screws that secure the system board to the base enclosure Where used: One screw that secures the USB/audio board to the base enclosure 126 Chapter 7 Screw listing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 135
Phillips PM2.5×7.0 screw Color Silver Quantity 6 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 6 screws that secure the display bezel to the display enclosure Phillips PM2.5×7.0 screw 127 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 136
Torx T8M2.0×10.0 captive screw Color Black Quantity 4 Length 10.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: 4 captive screws that secure the fan/heat sink assembly to the system board 128 Chapter 7 Screw listing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 137
Hex Metric HM5.0×10.0 standoff Color Silver Quantity 2 Length 10.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 2 standoffs that secure the graphics card to the system board Hex Metric HM5.0×10.0 standoff 129 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 138
Phillips PM2.5×7.0 captive screw Color Black Quantity 4 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 4 captive screws that secure the processor heat sink to the base enclosure 130 Chapter 7 Screw listing - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 139
Phillips PM2.0×6.0 screw Color Silver Quantity 2 Length 6.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: 2 screws that secure the display bezel to the display enclosure Phillips PM2.0×6.0 screw 131 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 140
CDs, DVDs and DVDs with double-layer (DL) support reduce the number of discs required. NOTE: Read-write discs, such as CD-RW, DVD+RW, and DVD-RW, are not compatible with the HP Backup & Recovery Manager software. ● The computer must be connected to AC power during the process. ● Only one set of the - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 141
power. NOTE: Drivers, utilities, and applications installed by HP can be copied to a CD or to a DVD using HP Backup & Recovery Manager. Backing up specific files or folders You can back up specific files or folders to the recovery partition on the hard drive, to an optional external hard drive - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 142
folders, and then click Next. 5. Follow the on-screen instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows® operating system, software applications, and all personal files and folders. NOTE - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 143
) or at specific events, such as at system restart or when you dock to an optional docking station (select models only). To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. 2. Follow the on-screen instructions. Performing a recovery NOTE: You can only - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 144
2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ● From within Windows ● From the recovery partition 136 Chapter 8 Backup and - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 145
the on-screen instructions. Initiating a recovery from the hard drive recovery partition To initiate a recovery from the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press f11 before the Windows operating system loads. 3. Click - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 146
CDs, DVDs and DVDs with double-layer (DL) support reduce the number of discs required. NOTE: Read-write discs, such as CD-RW, DVD+RW, and DVD-RW, are not compatible with the HP Backup and Recovery Manager software. ● The computer must be connected to AC power during the process. ● Only one set of - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 147
power. NOTE: Drivers, utilities, and applications installed by HP can be copied to a CD or to a DVD using HP Backup and Recovery Manager. Backing up specific files or folders You can back up specific files or folders to the recovery partition on the hard drive, to an optional external hard drive - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 148
folders, and then click Next. 5. Follow the on-screen instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows® operating system, software applications, and all personal files and folders. NOTE - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 149
-With HP Backup and Recovery Manager, you can recover your full factory image if you experience system failure or instability. HP Backup and Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create. Backup and recovery using Windows XP 141 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 150
2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ● From within Windows ● From the recovery partition 142 Chapter 8 Backup and - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 151
the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press f11 before the Windows operating system loads. 3. Click a recovery option, and then click Next. 4. Follow the on-screen instructions. Backup and recovery using Windows XP 143 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 152
9 Connector pin assignments 1394 Pin Signal 1 Twisted pair B- 2 Twisted pair B+ 3 Twisted pair A- 4 Twisted pair A+ Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground 144 Chapter 9 Connector pin assignments - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 153
signal in Ground Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Audio-in (microphone - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 154
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clock- CEC No connect DDC clock DDC data Ground +5V power Hot - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 155
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-11 (modem) 147 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 156
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 148 Chapter 9 Connector pin assignments - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 157
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 149 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 158
responsible for evaluation in the country or region where the power cord set will be used. ● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region. ● The appliance coupler must - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 159
for evaluation in the country or region where it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 160
battery in general household waste. Follow the local laws and regulations in your area for computer battery carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight procedures provided in this appendix are general disassembly instructions. Specific details, such as screw - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 161
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 162
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 163
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 155 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 164
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and and pointing stick causing exposure to the - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 165
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 166
133, 139 hard drive 134, 140 modifications made to the system 135, 141 scheduling 135, 141 base enclosure, spare part number 22, 34 battery location 16 removal 44 spare part number 22, 34, 44 battery bay 16 battery latches 16 battery light 10, 13 Bluetooth module removal 51 spare part number 22 - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 167
G graphics card removal 72 spare part numbers 22, 34, 36, 72 graphics, product description 1 grounding equipment and methods 41 H hard drive location 16 precautions 38 product description 3 removal 48 spare part numbers 24, 28, 34, 36, 48 specifications 104 hard drive backup 134, 140 hard drive bay - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 168
14 legacy support, Universal Serial Bus (USB) 94, 98 lights battery 10, 13 caps lock 10 drive 10, 13 num lock 10 power 10, 13 volume down 11 volume mute 11 volume up 11 wireless 10, 13 M mass storage devices, spare part numbers 28 Media Card Reader 13 memory check 97 memory map specifications - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 169
drive 3 display panel 2 docking support 5 Ethernet 4 external media cards 4 graphics 1 hard drives 3 keyboard 5 memory module 2 microphone 3 modem module 3 operating system 5 optical drives 3 pointing devices 5 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 170
button 8 wireless light 10, 13 wireless, product description 4 WLAN antenna, spare part number 19, 34 WLAN module removal 54 spare part numbers 22, 31, 32, 54 workstation guidelines 40 U Universal Serial Bus (USB) legacy support 94, 98 Universal Serial Bus (USB) port location 14 pin assignments - HP 8710w | HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation - - Page 171
HP Compaq 8710p Notebook PC and
HP Compaq 8710w Mobile Workstation
Maintenance and Service Guide