HP 8730w Multimedia - Windows 7 - Page 40

The computer does not detect the optical drive, Start, Control Panel, System and Security

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The computer does not detect the optical drive If the computer does not detect the optical drive, use Device Manager to troubleshoot the device and then update, uninstall, or disable the device driver. To check your device and drivers in Device Manager, follow these steps: 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security > Device Manager. 3. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives. 4. Right-click the optical device listing to perform the following tasks: ● Update driver software ● Disable ● Uninstall ● Click Properties to see if the device is working properly. ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device. 36 Chapter 7 Troubleshooting

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The computer does not detect the optical drive
If the computer does not detect the optical drive, use Device Manager to troubleshoot the device and
then update, uninstall, or disable the device driver.
To check your device and drivers in Device Manager, follow these steps:
1.
Remove any discs from the optical drive.
2.
Select
Start
>
Control Panel
>
System and Security
>
Device Manager
.
3.
In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to
show all of the installed drives.
4.
Right-click the optical device listing to perform the following tasks:
●
Update driver software
●
Disable
●
Uninstall
●
Click
Properties
to see if the device is working properly.
◦
The
Properties
window provides details about the device to help you troubleshoot
issues.
◦
Click the
Driver
tab to update, disable, or uninstall drivers for this device.
36
Chapter 7
Troubleshooting