HP A6300f PC Troubleshooting - Page 10
Audio continued, Symptom, Possible solution
UPC - 883585511006
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Audio (continued) Symptom Possible solution Codec error messages appear when certain audio files are played. Open the file in Windows Media Player. Ensure Windows Media Player is configured to automatically download codecs. If the correct codec is available, the file will play. Note that you must be connected to the Internet to download the codec file. If the correct codec is not available, check to see whether there is an update available for Windows Media Player. For more information, open Windows Media Player Help and search for codec. Volume is very low or unsatisfactory. Detached non-powered speakers (speakers without a separate power cord) will not produce satisfactory sound. Replace the non-powered speakers with powered speakers. Powered speakers have a power cord and On button, and they connect to the Audio Out (green) connector on the back of the computer. 6 Troubleshooting and Maintenance Guide