HP A6430f Warranty and Support Guide - Page 15

Support Information - pc

Page 15 highlights

Support Information Don't Forget to Register! You can register your computer through the Help and Support Center. Click the Windows Start Button®, and then click Help and Support. Where to Get Help Follow these steps when you need help: 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for help with hardware and software questions. Click the Windows Start Button, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: • Link to register your computer • System information, including your computer product number, model number, and serial number • E-mail support • HP Real Time Chat with qualified support specialists • Support phone numbers • Link to the User Guides for your computer 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/cposupport/loc/ regional.html 5 If you have not solved the problem, first, call your computer retailer, or second, call the HP Customer Care Center at: Bahrain: 17212049 Belgium (Dutch): 070 300 005 Belgium (French): 070 300 004 Cyprus: 800 9 2654 Czech Republic: 810 222 222 Denmark: 70 20 28 45 Egypt: (02) 6910602 Estonia: +372 6813 823 Finland: 0203 66 767 Greece: 801 11 75400 Israel: 1-700-503-048 Kenya: +27 (0)11 234 5872 Kuwait: +971-4-3662020 Latvia: 800 8012 (Domestic, toll-free phone number) +371 7030721 (International phone number. Normal phone rates apply) Lebanon: +971 4 3662360 Lithuania: 800 10000 (Domestic, toll-free phone number) +370 521 0 3333 (International phone number. Normal phone rates apply) Netherlands: 0900 2020 165 (0,10 euro/min) Nigeria: +234 1 3205242-3 Norway: 0815 62 070 Poland: (+48) 801 800 235 Republic of Ireland: 1890 92 39 02 Republic of South Africa: 0860 104 771 Saudi Arabia: 800-897-1444 Slovakia: 0850 111 256 Sweden: 077 120 4765 Switzerland: 0848 672 672 Turkey Istanbul, Ankara, Izmir, Bursa: 444 0307 Other cities in Turkey: 212 444 0307 United Arab Emirates 800-4910 +971-4-366-2020 U.K.: 0870 010 4320 (8 p/min.) In the U.K. and Ireland, for computers bought from PC World, Currys, or Dixons, call: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls are charged at £1.50/min from a BT land line, maximum call duration is 20 minutes) For out-of-warranty products (U.K. and Ireland only): 0906 470 0870 (60 p/min.) 15

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15
Support Information
Don’t Forget to Register!
You can register your computer through the Help and
Support Center.
Click the
Windows
Start Button
®
, and
then click
Help and Support
.
Where to Get Help
Follow these steps when you need help:
1
Check the setup poster and product documentation for
help with setting up and using your computer.
2
Use the Help and Support Center for help with hardware
and software questions. Click the
Windows
Start
Button
, and then click
Help and Support
. The Help
and Support Center provides useful troubleshooting
information and includes the following:
Link to register your computer
System information, including your computer product
number, model number, and serial number
E-mail support
HP Real Time Chat with qualified support specialists
Support phone numbers
Link to the User Guides for your computer
3
If you think you have a hardware issue, before calling the
Customer Care Center, run the hardware diagnostic tools
that are preinstalled on your computer. Click the
Windows
Start Button
,
All Programs
,
PC Help &
Tools
, and then click
Hardware Diagnostic Tools
.
4
For help online, go to the HP Customer Care Center
Web site at:
regional.html
5
If you have not solved the problem, first, call your
computer retailer, or second, call the HP Customer Care
Center at:
Bahrain: 17212049
Belgium (Dutch): 070 300 005
Belgium (French): 070 300 004
Cyprus: 800 9 2654
Czech Republic: 810 222 222
Denmark: 70 20 28 45
Egypt: (02) 6910602
Estonia: +372 6813 823
Finland: 0203 66 767
Greece: 801 11 75400
Israel: 1-700-503-048
Kenya: +27 (0)11 234 5872
Kuwait: +971-4-3662020
Latvia: 800 8012
(Domestic, toll-free phone number)
+371 7030721
(International phone number. Normal
phone rates apply)
Lebanon: +971 4 3662360
Lithuania: 800 10000
(Domestic, toll-free phone
number)
+370 521 0 3333
(International phone number.
Normal phone rates apply)
Netherlands: 0900 2020 165
(0,10 euro/min)
Nigeria: +234 1 3205242-3
Norway: 0815 62 070
Poland: (+48) 801 800 235
Republic of Ireland: 1890 92 39 02
Republic of South Africa: 0860 104 771
Saudi Arabia: 800-897-1444
Slovakia: 0850 111 256
Sweden: 077 120 4765
Switzerland: 0848 672 672
Turkey
Istanbul, Ankara, Izmir, Bursa: 444 0307
Other cities in Turkey: 212 444 0307
United Arab Emirates
800-4910
+971-4-366-2020
U.K.: 0870 010 4320
(8 p/min.)
In the U.K. and Ireland, for computers bought from
PC World, Currys, or Dixons, call:
Repair Service Line:
0844 800 6020
(Calls are charged at National Rate)
Software Helpline:
0906 515 1180
(Calls are charged at £1.50/min from a BT land line,
maximum call duration is 20 minutes)
For out-of-warranty products (U.K. and Ireland only):
0906 470 0870
(60 p/min.)