HP AiO400r HP StorageWorks Automated Storage Manager Release Notes (5697-0194, - Page 9

Issue: When attempting to provision storage on ASM, an error message appears When attempting to provision storage, an error message indicating that "no storage could be found or created to satisfy the request" may be issued. This error can appear when attempting to provision storage across multiple disk types. Workaround: Virtual arrays that span multiple disk types cannot be created. When provisioning storage, the maximum amount of space you can allocate is limited by the largest amount of space available for a single disk type. You cannot completely utilize the space on all of the disks if the disks are of different types. Issue: When opening ASM on HP X1800 Network Storage Systems, the error message The snap-in is not responding is displayed Workaround: ASM may take up to three minutes to load on HP X1800 Network Storage Systems. This delay can be ignored. ASM runs at normal speed when the application is fully loaded. StorageWorks Storage Mirroring (SWSM) Issue: Errors are reported when attempting to use SWSM 5.2 with ASM. The following errors are reported when attempting to configure replication credentials for SWSM: Could not get replication license state. Check replication credentials and for valid license key. and object reference not set to an instance of an object. Workaround: These errors are reported because SWSM version 5.2 is not supported with ASM. Uninstall SWSM 5.2 and install SWSM 5.1. SWSM 5.1 is available at http://www.hp.com/go/storageworks/ storagemirroring. Data Protector Express This section describes issues related to HP StorageWorks Data Protector Express (DPX), a service required to enable data protection features on the HP ASM. Note that DPX is not installed on HP StorageWorks X1000 and X3000 Network Storage Systems by default. The following issues apply only to storage systems with DPX installed and enabled. Issue: Changes made to a backup using Data Protector Express are not always reflected in ASM If you use Data Protector Express to change the rotation type associated with a backup to Custom rotation, the change is not reflected in ASM. Workaround: Data Protector Express can be used to change the rotation type of a backup to Custom rotation, however, this change will not be reflected in ASM. If you need to use a custom rotation, HP recommends that you continue to use Data Protector Express to make any further changes to the backup. HP StorageWorks Automated Storage Manager 9