HP Armada m300 Compaq Armada M300 Series of Personal Computers Maintenance and
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- HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 1
Compaq Armada M300 Series of Personal Computers Maintenance and Service Guide - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 2
need it)? o Yes o No If not, please explain: Are sufficient quantities of the Maintenance and Service Guide available? o Yes o No If not, please explain: Additional Documentation Comments: Name: Job Title: Address: City: State: Phone: Company: Zip: Armada M300 Series of Personal Computers - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 3
2000 Compaq Computer Corporation. COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and Trademark Office Microsoft, Windows, Windows NT, a further or additional warranty. MAINTENANCE AND SERVICE GUIDE Compaq Armada M300 Series of Personal Computers Second Edition February 2000 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 4
-On Self-Test (POST)...2-3 2.4 POST Error Messages...2-4 2.5 Compaq Utilities ...2-6 2.6 Troubleshooting Without Diagnostics 2-12 Before Replacing Parts...2-12 Obtaining Update Information with Info messenger 2-12 Checklist for Solving Problems 2-13 chapter 3 ILLUSTRATED PARTS CATALOG 3.1 Serial - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 5
Disconnecting the Computer ...5-4 5.5 Preparing the Computer for Disassembly 5-5 5.6 Battery Packs...5-6 Removing the Battery Pack...5-6 Replacing the Battery Pack ...5-7 5.7 Hard Drives ...5-8 Removing a Hard Drive ...5-8 Inserting a Hard Drive...5-9 5.8 PC Cards ...5-10 Removing a PC Card...5-11 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 6
6 SPECIFICATIONS 6.1 Physical and Environmental ...6-1 6.2 Display ...6-2 6.3 Hard Drive...6-3 6.4 Diskette Drive ...6-4 6.5 Li-Ion Battery Pack...6-4 6.6 CD-ROM Drive ...6-5 6.7 DVD-ROM Drive ...6-6 6.8 System Interrupts ...6-7 6.9 System DMA...6-7 6.10 System I/O Addresses...6-8 6.11 System Memory - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 7
preface USING THIS GUIDE This Maintenance and Service Guide is a troubleshooting reference that can be used when servicing the Compaq Armada M300 Series of Personal Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Armada M300 Series of Personal Computers - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 8
information for the computer: s Compaq Armada M300 Series of Personal Computers documentation set s Microsoft Operating System Manual s Compaq Service Training Guides s Compaq Service Advisories and Bulletins s Compaq QuickFind s Compaq Service Quick Reference Guide s Compaq Internet site at http - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 9
1 chapter PRODUCT DESCRIPTION 1.1 Computer Features and Models The Compaq Armada M300 Series of Personal Computers is an ultralight 3.1 to 3.3 pound transforms into a full-function portable with enterprise docking capability. Figure 1-1. Compaq Armada M300 Personal Computer Product Description 1-1 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 10
is composed of a group of characters that define each model's features. Table 1-1 Models and Model Naming Convention Compaq Armada M300 Series of Personal Computers Key A M3 P3 500 T 1 X 12 0 M 128 58 N S F 12 Key 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 3 4 5-6 7-9 Description - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 11
Table 1-2 Models and Model Naming Convention Compaq Armada M700 Series of Personal Computers 1 2 3 4 5-6 AM3 P3 -XX6 333 T 1 S 4 0 O 64 95 333 T 1 S 4 0 0 64 98 333 T 1 S 4 0 0 64 N4 333 T 1 S 4 0 M 64 95 333 T 1 S 4 0 M 64 98 333 T 1 S 4 0 M 64 N4 P 107061-XX2 P 107062-XX4 P 107067-XX6 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 12
drive or DVD-ROM drive, SuperDisk LS-120 drive, weight saver, second Li-Ion battery or secondary 6.4-GB hard drive s Additional ports: parallel, serial, audio in/out, VGA, USB, PS/2 (2), AC power in, CPU connector, docking connector s Stereo speakers providing Compaq PremierSound 16-bit stereo sound - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 13
number of Compaq computers, monitors, hard drives, battery packs, memory boards, processor speeds, and operating systems s Asset tag s System board and ROM revision levels s BIOS settings s Diagnostic information-Diagnostics for Windows includes information on hard drives, ports, video, sound, and - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 14
impending hard drive problems and can automatically start optional backup software. s System temperature alert-reports overheating. As the system temperature rises, this feature first adjusts fan speed and other cooling components, then displays an alert, then shuts down the system. s Battery pack - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 15
Web site at www.compaq.com/support/ portables. Managing Power The computer comes with a collection of power management features that allow battery operating time to be extended and power to be conserved. Use power management to monitor most computer components such as the hard drive, processor, and - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 16
1.2 Computer External Components The external components on the top of the computer are shown in Figure 1-2 and described in Table 1-2. Figure 1-2. Top Components 1-8 Product Description - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 17
primary hard drive is being accessed. On: The external diskette drive is being accessed. Supports audio input when the display is open or closed. Initiates and exits Suspend.* When pressed with the Fn key, initiates Hibernation. Displays shortcut menu for item beneath mouse cursor. On: The battery - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 18
power adapter. Turns the computer on or off or exits Suspend. Cools internal components. Attaches an optional security cable to the computer. Holds primary hard drive. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a telephone cable into the Ethernet RJ - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 19
in Figure 1-4 and are described in Table 1-4. Figure 1-4. Right Side Components Table 1-5 Right Side Components Item Component Function 1 PC Card slot Supports 32-bit (CardBus) and 16-bit PC Cards. 2 Air intake vents Cool internal components. 3 Air exhaust vents Cool internal components - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 20
Display release latch 2 Stereo speaker/headphone jack 3 Microphone jack 4 Power/suspend light 5 Battery light Opens the computer. Connects stereo speakers, headphones, or headset audio. Connects a single sound channel microphone. On: Power is turned on. Off: Power is turned off. Blinking: Computer - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 21
1-6. Figure 1-6. Rear Components Table 1-7 Rear Components Item Component Function 1 USB connector 2 Serial connector 3 Parallel connector 4 External monitor connector 5 Infrared port 6 Battery pack Connects USB devices Connects a serial device Connects a parallel device Connects an - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 22
4 Fan 5 Speaker 6 Modem compartment 7 docking connector 8 Hard drive security screw 9 Hard drive bezel Release the primary battery pack. Provides battery power to automatically display the date and time. Numerical identification for the computer. Cools the computer. Produces sound - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 23
and replacement procedures. System Board The system board provides the following device connections: s Memory expansion board s Hard drive s Display s Keyboard/Touchpad pointing device s Audio s Pentium II/Celeron processor s Fan s PC Cards s Modem The computer is equipped with an Intel Pentium III - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 24
Section 2.3. 3. Run Computer Setup as described in Section 2.5. 4. If you are unable to run POST or if the problem persists after running POST, perform the recommended actions described in the diagnostic tables in Section 2.5. Follow these guidelines when troubleshooting: I Complete the recommended - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 25
from diskette, insert the Compaq Utilities diskette in drive A. Turn on or restart the computer. b. Press Enter to accept OK. c. Select Prompted Diagnostics. d. After "Identifying System Hardware" completes, select Interactive Testing and follow the instructions on the screen. 2-2 Troubleshooting - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 26
Time Clock (RTC) battery (Section 5.10). 5. Wait five minutes. 6. Reconnect the RTC battery. 7. Reconnect the AC Adapter. Do not reinstall the battery pack yet. 8. Turn . The computer boots from the hard drive or from a bootable diskette if one is installed in the diskette drive. Troubleshooting 2-3 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 27
. CMOS RAM has lost power. Run Computer Setup to reinitialize CMOS-RAM. The diskette drive controller failed to respond to the recalibrate command. If there is no diskette drive in the system, run Computer Setup to properly configure the CMOS-RAM to show no diskette drive present. If the problem - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 28
clock have been corrupted, possibly by a power loss. 1. Run Computer Setup. 2. If problems persists, replace system board. A failure or an error occurred 1. Run ScanDisk. when trying to access the hard 2. Check disk in DOS and drive. Windows 95. Fatal errors emit a beep and may display a FATAL - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 29
programs: I Computer Setup I Compaq Diagnostics To access Compaq Utilities: 1. Turn on or restart the computer by clicking StartÆShut DownÆRestart the computer. 2. Press F10 when the blinking cursor appears in the upper-right corner of the display. 3. Select a menu option. 2-6 Troubleshooting - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 30
drivers are installed. Diagnostics for Windows is NOT a configuration tool and might only test devices that are properly configured by the operating system. NOTE: It is not necessary to configure a device connected to a USB connector on the computer or an optional docking base. Using Computer Setup - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 31
Security Menu Begin here Setup password Power-On password Password options DriveLock passwords Device security System IDs To do this I View identification information about the computer, docking base, and battery packs. I View specification information about the processor, memory and cache size - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 32
at startup. I Enable/disable USB legacy support for one USB mouse and one USB keyboard. (When USB legacy support is enabled, the keyboard and mouse work without a loaded USB driver.) I Set an optional external monitor or overhead projector connected to a video card in a docking base as the primary - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 33
appear in gray. Enable POST Memory Test Keyboard Num Lock Hard drive boot sequence 1 2 3 4 Boot display Language Table 2-4 Initialization Checked (enabled) Unchecked (Off) Hard drive in the computer MultiBay Hard drive in the computer hard drive bay Hard drive in the expansion base or convenience - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 34
Enable Power-On Password Disable Serial/Infrared Ports Disable Parallel Port Disable PC Card Slots Setup Password Power-On Password Diskette Drives Disable Diskette Drives Disable Diskette Boot Table 2-5 Ports 3F8, IRQ4 2F8, IRQ9 378, IRQ7 300, IRQ11 Table 2-6 Power Checked (enabled) Unchecked - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 35
printer drivers have been installed for each application. Obtaining Update Information with Info Messenger Compaq Info Messenger allows you to set a customized search of the Compaq Web site. By registering for this utility, you can stay up to date with software and hardware information specific to - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 36
fully charged battery pack installed? I Are all cables connected properly and securely? I Did the diskette drive contain a nonbootable diskette when you turned on the computer? I Are all the needed device drivers installed? I Are printer drivers installed for each application? If the problem appears - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 37
volume with the Fn+F5 hotkeys. No sound from headphones Volume or mixing controls set Windows taskbar. Table 2-9 Solving Battery/Battery Gauge Problems Problem Possible Cause Solution Computer is beeping and battery Battery pack charge is low. power light is blinking I Charge the battery - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 38
battery. Battery gauge seems inaccurate. The battery pack may need calibration. Recalibrate the battery. The battery pack has reached the Replace the battery pack. end of its useful life. Battery pack is warm after charging. Warming occurs during charging. No action required. Troubleshooting - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 39
reinsert it. Table 2-11 Solving Diskette Drive/SuperDisk LS-120 Drive Problems Problem Possible Cause Solution Drive cannot write to a diskette. Diskette is not formatted. Format the diskette: If you are using Windows 95 or Windows 98: 1. From the Windows desktop, select My Computer. 2. Select - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 40
with the necessary system files is in the drive. Diskette bootability is disabled in Enable diskette bootability in Computer Setup. Computer Setup, Security menu. Table 2-12 Solving Hard Drive Problems Possible Cause Solution Hard drive entered low power state due to timeout and is now - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 41
transmit data. Table 2-13 Solving Infrared Problems Possible Cause Solution The appropriate software is not same Your Compaq computer uses the communications protocol. Check the IrDA communications protocol. manufacturers instructions for connecting apart. Continued 2-18 Troubleshooting - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 42
, 70#, or 1170 from the drop-down list to disable call waiting. Try connecting at a later time. Modem is not set up correctly in system BIOS. Check the computer BIOS setup. If it requires specific settings for modems, be sure that they have been enabled. Continued Troubleshooting 2-19 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 43
and press Enter. This command causes the modem to take longer to disconnect even if there is no noise on the line. Verify that service from the Æ HyperTerminal, then go to Terminal Mode. 2. Type AT and press the Enter key. If the modem displays OK, the modem and computer are working together. If - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 44
Service Provider (ISP) who supports V.90 or K56flex protocols, go to the Compaq Web site at www.compaq Problems Problem driver is not PCMCIA compliant. Adjust the volume control on the computer. Check the list of PC Cards tested successfully in Compaq PC Card platforms. Continued Troubleshooting - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 45
not supported. Storage cards, such as SRAM, do not work in the expansion base. Solution Before a new PC Card can be used, it may be necessary to perform an initial setup procedure. Follow the PC Card manufacturer's instructions for formatting a hard drive card or installing PC Card-specific drivers - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 46
Problems Problem Possible Cause Solution Characters on computer display are dim. Computer screen is blank and external monitor Press any key to refresh the screen. Press any key to light the screen. Press the suspend button to exit Suspend. I Replace the battery pack and Troubleshooting 2-23 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 47
startup, only two tiers are supported by the USB port. These tiers can include no more than two hubs on the first tier and no more than one keyboard and one pointing device on the first or second tier. Use the external device only after Windows 95 or Windows 98 has loaded. Reduce the number - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 48
ILLUSTRATED PARTS CATALOG This chapter provides an illustrated parts breakdown and a reference for spare part numbers for components of the Compaq Armada M300. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 49
3.2 Computer Major System Components Figure 3-2. Major System Components 3-2 Illustrated Parts Catalog - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 50
modem/network interface card (NIC), V.90, Type-I 140385-001 121896-001 153107-001 Hard drive 12.0 GB 6.4 GB 4.3 GB 171971-001 136246-001 136245-001 PC Card Assembly 140384-001 Battery pack, Li-ion High capacity battery pack 136244-001 155065-001 CPU base enclosure 103755-001 LED board (not - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 51
rubber feet 2 Infrared lens 3 RTC (Real Time Clock) battery 4 RTC (Real Time Clock) battery cover 5 Front rubber feet 6 Display screw covers 7 PC Card door 8 PC Card door spring 9 Switch cover 10 Docking bay doors 11 Docking bay door springs 12 Modem cover 13 Power button 14 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 52
Figure 3-4. Mass Storage Devices Table 3-3 Spare Parts: Mass Storage Devices Item 1 2 3 * * * Description Hard drive 12.0 GB 6.4 GB 4.3 GB External diskette drive, 1.44-megabyte, 3.5 inch/8.89 cm External diskette drive cable 4X DVD-ROM drive (for use with Mobile Expansion Unit) SuperDisk LS-120 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 53
Expansion Unit 140382-001 Armada M300 Maintenance & Service Guide 158340-001 PC Card modem 105993-001 Battery Charger 277734-001 AC Modem, 56K, V.90 with integrated NIC Modem, 56K, V.90 Hard drive adapter Battery charger Japanese Korean Swiss U.K. English U.S. English 246959-XXX 246959- - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 54
guides 4.2 Service Considerations Listed below are some of the considerations that you should keep in mind during disassembly disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 55
extreme care; they tear easily. CAUTION: When servicing the computer, ensure that cables are placed in drive into a drive bay. s Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers. s Avoid exposing a drive to temperature extremes or to liquids. s If a drive - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 56
4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 57
in this chapter). s Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. s Use field service tools, such as cutters, screwdrivers, and vacuums that are conductive. s When using fixtures that must directly contact dissipative surfaces, use - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 58
Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative s Static-dissipative table or floor mats with hard tie to ground s Field service kits s Static awareness labels s Material-handling - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 59
Electrostatic Voltage Levels and Protective Materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event 10% 40% Walking across carpet Walking across vinyl floor Motions - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 60
5 chapter REMOVAL AND REPLACEMENT PROCEDURES 5.1 Serial Number The computer serial number should be reported to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer (Figure 5-1). Figure 5-1. Serial Number Location Removal and - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 61
for Disassembly 5.6 Battery Packs Removing the Battery Pack Replacing the Battery Pack 5.7 Hard Drives Removing a Hard Drive Inserting a Hard Drive 5.8 PC Cards Removing a PC Card Inserting a PC Card 5.9 Modem or Modem/NIC Card 5.10 Real Time Clock Battery 5.11 Keyboard 5.12 Memory Expansion - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 62
computer. 2. Close the display. 3. Turn off and disconnect all external devices connected to the computer. 4. On the mobile expansion unit, press the docking release button to release the expansion unit from the computer (Figure 5-3). 5. Lift the rear end of the computer to disconnect it from the - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 63
5.4 Disconnecting the Computer 1. Disconnect the AC power cord from the AC adapter (Figure 5-4). 2. Unplug the power cord from the electrical outlet . 3. Disconnect the AC adapter from the power connector on the left side of computer . Figure 5-4. Disconnecting the Computer 5-4 Removal and - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 64
5.6). CAUTION: Failure to disconnect the AC Adapter from the computer and to remove the battery pack before removing and installing internal components can damage the equipment. 5. Remove the hard drive (Section 5.7). 6. Remove all PC Cards (Section 5.8). Removal and Replacement Procedures 5-5 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 65
WARNING: To reduce the risk of injury or damage to the battery pack, do not crush, puncture, or incinerate the battery pack or short the metal contacts. Do not attempt to open or service the battery pack. Removing the Battery Pack 1. Shut down the computer. 2. Turn the computer upside down. 3. Tilt - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 66
: To prevent damage to the computer, do not insert a battery pack until the computer is fully reassembled. 1. Turn the computer upside down. 2. Push the battery pack onto the computer until the contacts connect , and rotate the battery pack 90 degrees toward the back of the computer (Figure - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 67
5.7 Hard Drives Removing a Hard Drive Before removing a hard drive, back up all information on the hard drive. 1. Shut down the computer. 2. Turn the computer upside down. 3. Remove the hard drive screw (Figure 5-7). 4. Pull up on the front bezel . 5. Slide the hard drive out of the bay . Figure - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 68
a Hard Drive 1. Shut down the computer. 2. Turn the computer upside down. 3. Pull the bottom half of the bezel down. 4. Slide the hard drive into the bay until the connector is seated (Figure 5-8). 5. Push the front bezel down . 6. Insert the hard drive screw . Figure 5-8. Inserting a Hard Drive - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 69
system being used and with the kind of PC Card being removed. In Windows 95 or Windows 98- s If you insert a PC Card while the computer is on, the in the system, the PC Card icon displays on the taskbar. In Windows NT 4.0 with CardWare from Compaq- s If you insert a PC Card while the computer is on, - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 70
Windows 98-If the computer is on, stop the PC Card before you remove it. To stop a PC Card, select the PC Card icon in the taskbar, then select the PC Card you want to stop. A message displays when the PC Card can be safely removed. s In Windows NT 4.0 with CardWare provided by Compaq - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 71
slot. 1. With the connector facing the computer and the label side up, insert the PC Card in the slot, aligning the card on the two guide rails inside the PC Card slot (Figure 5-10). 2. Gently push the card into the slot until the card is seated. Figure 5-10. Inserting a PC Card - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 72
5.9 Modem or Modem/NIC Card 1. Prepare the computer for disassembly (Section 5.5). 2. If attached, disconnect the RJ-11 and RJ-45 cables from the computer. 3. Turn the computer upside down with the front facing forward. 4. Remove - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 73
7. Lift up on the back of the modem or modem/NIC card , and swing it forward to disconnect it from the system board (Figure 5-12). 8. Use the connector removal tool to disconnect all cables connected to the card . 9. Remove the card. Figure 5-12. Removing the Modem or Modem/NIC Card Reverse the - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 74
5.10 Real Time Clock (RTC) Battery 1. Prepare the computer for disassembly (Section 5.5). 2. Turn the computer upside down with the rear panel facing forward. 3. Remove the RTC battery cover by lifting it at the indentation (Figure 5-13). 4. Remove the battery from the base enclosure . 5. Use the - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 75
5.11 Keyboard 1. Prepare the computer for disassembly (Section 5.5). 2. Press down on each of the three release tabs along the top edge of the keyboard (Figure 5-14). 3. Swing the top edge of the - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 76
4. Use the connector removal tool to release the keyboard cable from the ZIF connector (Figure 5-15). 5. Use the connector removal tool to disconnect the keyboard cable . 6. Remove the keyboard. Figure 5-15. Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard. - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 77
unplug the power cord and to remove the battery pack before installing a memory expansion board can damage the equipment and expose only one memory expansion slot in the computer. Before upgrading memory, you must remove the memory board that came with the computer. 1. To remove the memory board, - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 78
. Then slide it gently into place until it is seated while tilted (Figure 5-17). NOTE: All memory expansion boards supported by the computer are keyed (notched) to ensure correct positioning. 2. Push the memory expansion board down until the plastic retention clips snap into place. 3. Replace the - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 79
5.13 Switch Cover 1. Prepare the computer for disassembly (Section 5.5). 2. Remove the keyboard (Section 5.11). 3. Position the computer so the rear panel faces forward. 4. Remove the two screws from the rear panel of the - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 80
5. Position the computer so the front faces forward. 6. Open the computer as far as it will open. 7. Swing the back edge of the switch cover forward (Figure 5-19). 8. When the switch cover disengages from the base assembly, remove the cover . Figure 5-19. - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 81
5.14 Display Assembly 1. Prepare the computer for disassembly (Section 5.5). 2. Remove the keyboard (Section 5.11). 3. Remove these four screws are removed, the display assembly is unsupported. Make sure to support the display assembly when removing these screws. 8. Remove the display assembly. - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 82
when the top cover is removed. Make note of their location and orientation before removing the top cover. 1. Prepare the computer for disassembly (Figure 5.5). 2. Remove the keyboard (Section 5.11). 3. Remove the switch cover (Section 5.13). 4. Remove the display assembly (Section 5.14). 5. Turn the - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 83
8. Turn the computer right side up with the front facing forward. 9. Use the connector removal tool to disconnect the TouchPad cable from the system board (Figure 5-22). 10. Press in on the front of the top cover at the highlighted area , and swing the front edge of the cover up and away from the - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 84
the system board, be careful of the connectors on the right side of the voltage converter board. 1. Prepare the computer for disassembly (Section 5.5). 2. Remove the keyboard (Section 5.11). 3. Remove the switch cover (Section 5.13). 4. Remove the display assembly (Section 5.14). 5. Remove the top - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 85
5.17 Modem Connector Board 1. Prepare the computer for disassembly (Section 5.5). 2. Remove the modem or modem/NIC card (Section 5.9). 3. Remove the keyboard (Section 5.11). 4. Remove the switch cover (Section 5.13). 5. Remove the display assembly (Section 5. - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 86
NOTE: When installing the modem connector board, make sure the fan cable is routed between the connector and the modem connector area (Figure 5-25). Do not route the cable next to the heat sink. Figure 5-25. Routing the Fan Cable Removal and Replacement Procedures 5-27 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 87
screws securing the PC Card assembly to the system board. Make note of the location of these screws. 1. Prepare the computer for disassembly (Section 5.5). 2. Remove the modem or modem/NIC card (Section 5.9). 3. Remove the keyboard (Section 5.11). 4. Remove the switch cover (Section 5.13). 5. Remove - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 88
base enclosure components. 1. Prepare the computer for disassembly (Section 5.5). 2. Remove the RTC battery (Section 5.10). 3. Remove the keyboard ( Use the connector removal tool to disconnect the left battery terminal cable , right battery cable , fan cable , LED cable , and speaker cable ( - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 89
the base enclosure (Figure 5-28). 12. Remove the silver screw from the heat sink . 13. Remove the black screws from around the fan , around the USB port , and around the battery cable in the upper left of the board . 14. Lift up the rear edge of the system board. 15. Remove the system - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 90
6 chapter SPECIFICATIONS 6.1 Physical and Environmental Dimensions Height Depth Width Weight Standalone (Battery) Power Requirements Nominal operating voltage (Li-Ion) Nominal Operating Voltage (NiMH) Maximum Operating Power Peak Operating Power AC Adapter Weight Power Supply (Input) Operating - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 91
16M 125:1 120 to 150 nit AC only/80 on battery Pixel Resolution Pitch Format Configuration Backlight Character Display Total Power Consumption 16M 125:1 120 to 150 nit AC only/80 on battery Pixel Resolution Pitch Format Configuration Backlight Character Display Total Power Consumption - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 92
6.3 Hard Drive Table 6-4 Hard Drives 4.3 GB 6.4 GB 12.0 GB User capacity per drive 4.3 GB 6.4 GB 12.0 GB Drive type 65 65 65 Drive height (with drive frame) Drive width .5 inches / 12.5 mm .5 inches / 12.5 mm .5 maximum) 33.3 MB/second 33.3 MB/second 33.3 MB/second Specifications 6-3 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 93
Latency Average Table 6-6 Diskette Drive 3.5 in (8.87 cm) On drive 0.55 in (1.40 cm) 512 18 (1.44 MB)/15 (1.2 MB) 9 80 (1.44 MB)/80 (1.2 MB) 80 2 3 ms/6 ms 94 ms/174 ms 15 ms 100 ms 6.5 Li-Ion Battery Operating Nonoperating Table 6-7 Computer Battery Pack U.S. 0.9 in 10.47 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 94
Mode 1, 12 cm Mode 2, 12 cm 8 cm Table 6-8 CD-ROM Drive CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and Form 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD Extra Video CD CD-WO (fixed packets only) CD-Bridge .59 in Specifications 6-5 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 95
6.7 DVD-ROM Drive Table 6-9 DVD-ROM Specifications Applicable Disc Center Hole Diameter Disc Diameter DVD-5, DVD-9, DVD-10 CD-ROM mode 1, mode 2 CD-Digital Audio CD-XA mode 2 (Form 1, Form 2) CD-I mode 2 (Form 1 and Form 2) CD-I Ready CD-Bridge CD-R Photo CD (single/multisession) .59 in./15 mm 12 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 96
Audio (default)* IRQ6 Diskette drive IRQ7 Parallel IRQ8 RTC IRQ9 Coprocessor (Not available to any peripheral) IRQ14 IDE Interface (Hard Disk) Notes: PCMCIA cards may assert IRQ3, IRQ4, Alternate = DMA0, DMA3, None) DMA2 Diskette Drive DMA3 ECP Parallel Port LPT1 (Default; Alternate = - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 97
/Reset Unused Unused Secondary Fixed Disk Controller Unused Primary Fixed Disk Controller Unused Joystick (Decoded in ESS1688) Unused Entertainment Audio Unused Unused Unused Unused Continued 6-8 Specifications - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 98
- 000E7FFF Unused 000E8000 - 000FFFFF System BIOS 00100000 - 00FFFFFF Extended Memory 01000000 - 047FFFFF Super Extended Memory 04800000 - 07FFFFFF Unused 08000000 - 080FFFFF Video Memory (Direct Access) 08200000 - FFFEFFFF Unused FFFF0000 - FFFFFFFF System BIOS Specifications 6-9 - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 99
, removing, 5-11 CD-ROM drive specifications, 6-4, 6-5 character display, 6-2 combo modem spare part number, 3-6 Compaq utilities, 2-6 computer components bottom, 1-14 front, 1-12 illustrated, 3-2 left side, 1-10 rear, 1-13 right side, 1-11 top, 1-8 disassembly reference chart, 5-2 disconnecting - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 100
, 1-2 G grounding methods, 1-5 H hard drive, 5-8 bay illustrated, 1-10 bezel illustrated, 1-14 illustrated, 3-2, 3-5 inserting, 5-9 light illustrated, 1-8 removing, 5-8 security screw illustrated, 1-14 spare part number, 3-3, 3-5 specifications, 6-3 I-2 Index hardware updating, 2-12 headphone jack - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 101
location, 3-1, 1-1 service considerations, 1-1 setup computer, 2-7 shock specifications, 6-1 software Info Messenger, 2-12 updating, 2-12 spare part numbers major components, 3-3 mass storage devices, 3-5 miscellaneous, 3-6 speaker illustrated, 1-14 specifications, 1-1 battery pack, 6-4 CD-ROM drive - HP Armada m300 | Compaq Armada M300 Series of Personal Computers Maintenance and - Page 102
2-8 interrupts, 6-6 memory map, 6-9 ROM updates, 2-12 T technician notes, vii temperature specifications, 6-1 tool required for service, 1-1 top cover installing, 5-24 removing, 5-23 Touchpad illustrated, 1-9 spare part number, 3-3 transporting precautions, 1-3 troubleshooting, 1-1 checklist, 2-13
Compaq Armada M300
Series of Personal Computers
Maintenance and Service Guide