HP BL460c HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service
HP BL460c - ProLiant - G5 Manual
UPC - 884420306849
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- HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 1
HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service Guide Part Number 504088-002 January 2009 (Second Edition) - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 2
Intel Corporation or its subsidiaries in the United States and other countries. Intended audience This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 3
HP Smart Array E200i Controller cache module 32 HP Smart Array E200i Controller battery pack 33 Server blade handle ...34 Release button ...35 Heatsink...36 Processor ...38 System board ...43 System battery ...48 Diagnostic tools ...50 Troubleshooting resources ...50 HP Insight Diagnostics...50 HP - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 4
...56 Mezzanine connector definitions ...57 FBDIMM slot numbering ...57 System maintenance switch...57 Hard drive backplane components ...58 HP c-Class Blade SUV Cable...59 Specifications ...60 Environmental specifications ...60 Server blade specifications ...60 Acronyms and abbreviations...61 Index - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 5
cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 6
(5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 7
restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center Customer self repair 7 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 8
su sustitución. Los componentes CSR se clasifican en dos categorías: • Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 9
sin cargo adicional alguno. Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 10
voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 11
peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 12
Customer self repair 12 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 13
Customer self repair 13 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 14
Customer self repair 14 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 15
Customer self repair 15 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 16
blade components Item 1 2 3 4 Description Mechanical components Access panel Hard drive blank System components Front panel/hard drive cage assembly with front panel LED/board Processors a) 2.66-GHz Intel® Xeon® processor L5430, quad-core, 2×6-MB L2 cache, 1333-MHz FSB* ** Spare part number - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 17
505552-001 - a) Smart Array E200i Controller cache module, 64-MB* b) Smart Array E200i Controller cache module, 128-MB* c) Smart Array E200i Controller battery pack* 412800-001 351518-001 307132-001 Miscellaneous System battery* 234556-001 HP c-Class Blade SUV Cable (Local I/O cable)* 416003 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 18
15 (2) e) Server blade handle nut Spare part number - - 434104-001 - - - - - Customer self repair (on page 5) - - Optional2 - - - - - *Not shown **Do not mix processors with different speeds or cache sizes. 1Mandatory-Parts for which customer self repair is mandatory. If you request HP to replace - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 19
servicio. 2Optional: Opcional- componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 20
Illustrated parts catalog 20 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 21
arrive at static-free workstations. • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Server blade warnings and cautions WARNING: To reduce - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 22
: When performing non-hot-plug operations, you must power down the server blade and/or the system. However, it may be necessary to leave the server blade powered up when performing other operations, such as hot-plug installations or troubleshooting. Symbols on equipment The following symbols may be - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 23
the server blade Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following methods to power down the server blade: • Use a virtual power button - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 24
before beginning any installation procedure. Improper grounding can cause ESD. Access panel To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Lift the access panel latch and slide the access panel to the rear. 4. Remove the access panel - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 25
Hard drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank. Remove the component as indicated. To replace the - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 26
3. Remove the hard drive. To replace the component: 1. Prepare the hard drive. Removal and replacement procedures 26 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 27
2. Install the hard drive. FBDIMM CAUTION: Use only HP FBDIMMs. FBDIMMs from other sources may adversely affect data integrity. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 28
Hard drive backplane Some models of this server blade do not include a hard drive backplane. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove all hard drives ("Hard drive" - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 29
25). 4. Install the access panel ("Access panel" on page 24). 5. Install the server blade. Hard drive backplane retainer To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 30
). 4. Install the hard drive blanks ("Hard drive blank" on page 25). 5. Install the access panel ("Access panel" on page 24). 6. Install the server blade. Front panel/hard drive cage assembly To remove the component: 1. Power down the server blade (on page 23). Removal and replacement procedures 30 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 31
cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 56). To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 32
. 2. Install the access panel ("Access panel" on page 24). 3. Install the server blade. HP Smart Array E200i Controller cache module To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 33
page 28). 7. Remove the Smart Array E200i Controller cache module. To replace the component, reverse the removal procedure. HP Smart Array E200i Controller battery pack To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 34
8. Remove the Smart Array E200i Controller battery pack. To replace the component, reverse the removal procedure. Server blade handle To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 35
handle. To replace the component, reverse the removal procedure. Release button To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove all hard drives ("Hard drive" on page 25 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 36
surfaces, allow the drives and the internal system components to cool before touching them. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove all hard drives ("Hard drive - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 37
8. Remove the heatsink. To replace the component: 1. Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. 2. Remove the thermal interface protective cover from the heatsink. CAUTION: Heatsink retaining screws should be tightened in - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 38
or cache sizes. Refer to the label on the processor heatsink for a description of the processor. CAUTION: To prevent possible server blade 1 is empty, the server blade does not power up. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 39
6. Remove the hard drive backplane ("Hard drive backplane" on page 28). 7. Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page 30). 8. Remove the heatsink ("Heatsink" on page 36). 9. Open the processor retaining latch and the processor socket retaining - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 40
install the spare processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. Refer to the server blade hood label for specific instructions. Removal and replacement procedures 40 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 41
3. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. 4. Close the processor retaining latch and the processor socket retaining bracket. 5. Clean the old thermal grease from the heatsink with the alcohol - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 42
page 25). 11. Install the hard drives ("Hard drive" on page 25). 12. Install the access panel ("Access panel" on page 24). 13. Install the server blade. Removal and replacement procedures 42 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 43
System board To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove all hard drives ("Hard drive" on page 25). 5. Remove all hard drive - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 44
12. Using your fingers, remove the processor from the failed system board. CAUTION: To avoid damage to the system board: • Do not touch the processor socket contacts. • Always install the processor socket cover after removing the processor from the socket. • Do not tilt or slide the processor when - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 45
1. Install the spare system board. 2. Prepare the processor socket on the spare system board: a. Open the processor retaining latch and the processor socket retaining bracket. Removal and replacement procedures 45 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 46
The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. Refer to the server blade hood label for specific instructions. CAUTION: Always install the processor parallel to the system board to avoid - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 47
the heatsink ("Heatsink" on page 36). IMPORTANT: Install all components with the same configuration that was used on the failed system board. 9. Install all components removed from the the access panel ("Access panel" on page 24). 13. Power up the server blade. Removal and replacement procedures 47 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 48
key to confirm exiting RBSU. The server will automatically reboot. System battery If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 49
("System board components" on page 56). 10. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. Removal - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 50
maintenance on ProLiant servers and server blades. This guide includes problemspecific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_en) • French (http://www.hp.com/support/ProLiant_TSG_fr - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 51
changes in the configuration. Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed through the HP PSP. NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To download the latest - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 52
manage your systems and devices, a feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems. Through remote diagnostic scripts and vital system configuration information collected about your systems, ISEE - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 53
1 Hard drive bay 1 2 Power On/Standby button 3 SUV connector* 4 Hard drive bay 2 5 Server blade handle 6 Release button 7 Serial label pull tab * The SUV connector and the HP c-Class Blade SUV cable are for some server blade configuration and diagnostic procedures. Component - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 54
Flashing = Booting Amber = power LED Green = Network linked Green flashing = Network activity Off = No link or activity Green = On Amber = Standby (auxiliary power available) Off = Off * Actual NIC numbers depend on several factors, including the operating system installed on the server blade - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 55
but it is not active currently. Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive. To minimize the - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 56
configured as part of an array. System board components Item 1 2 3 4 5 6 7 8 9 10 11 Description System board thumbscrew Processor socket 2 Processor socket 1 (populated) Hard drive backplane connector FBDIMMs (8) Embedded NICs (2) Mezzanine connector 1 [Type I mezzanine only (shown)] Battery - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 57
HP ProLiant BL460c Generation 5 Server Blade Installation Instructions that ship with the server blade. Mezzanine connector definitions Item PCIe Mezzanine connector 1 Mezzanine connector 2 x4, Type I mezzanine card only x8, Type 1 or II mezzanine card A PCIe x4 mezzanine connector supports - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 58
ROM, set S1, S5, and S6 to ON. Hard drive backplane components Some models of this server blade do not include a hard drive backplane. Item 1 2 3 Description Hard drive backplane thumbscrews (5) Smart Array E200i Controller cache module Internal USB connector Component identification 58 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 59
HP c-Class Blade SUV Cable Item 1 2 3 4 Connector Server blade Video USB Serial Description For connecting to the SUV connector on the server blade front panel For connecting a video monitor For connecting up to two USB devices For trained personnel to connect a null modem serial cable and - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 60
humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa. Server blade specifications Specification Height Depth Width Weight (maximum) Weight (no drives installed) Value 5.56 cm (2.19 in) 50.95 cm (20.06 in) 18.16 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 61
Acronyms and abbreviations ADU Array Diagnostics Utility BBWC battery-backed write cache CSR Customer Self Repair ESD electrostatic discharge FBDIMM fully buffered DIMM FC Fibre Channel HBA host bus adapter I/O input/output iLO 2 Integrated Lights-Out 2 IML Integrated Management Log LED light- - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 62
interconnect express RBSU ROM-Based Setup Utility ROM read-only memory SAS serial attached SCSI SATA serial ATA SFF small form-factor SIM Systems Insight Manager SUV serial, USB, video UID unit identification UPS uninterruptible power system USB universal serial bus Acronyms and abbreviations 62 - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 63
c-Class Blade SUV Cable 16, 53, 59 HP Insight Diagnostics 21, 50 I illustrated parts catalog 16 IML (Integrated Management Log) 51 Insight Diagnostics 21, 50 Integrated Management Log (IML) 51 internal USB connector 58 L LED, health 54, 55 LED, power button 54 LED, system power 54 LEDs, hard drive - HP BL460c | HP ProLiant BL460c Generation 5 Server Blade Maintenance and Service - Page 64
Array E200i Controller components specifications, server blade 60 static electricity 21 SUV connector 53, 59 system battery 16, 48 system board 16, 43, 56 system board thumbscrews 56 system maintenance switch 56, 57 32, 33 T tools 21, 50 Torx screwdriver 21 troubleshooting 50 U USB connectors 58
HP ProLiant BL460c Generation 5 Server Blade
Maintenance and Service Guide
Part Number 504088-002
January 2009 (Second Edition)