HP BL680c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 100
Which software group selected for installation: End User Support, Entire Distribution, Developer
UPC - 884420396314
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• Which software group selected for installation: End User Support, Entire Distribution, Developer System Support, or Core System Support • If HP drivers are installed with a DU: o DU number o List of drivers in the DU diskette • The drive subsystem and file system information: o Number and size of partitions and logical drives o File system on each logical drive • A list of all third-party hardware and software installed, with versions • A detailed description of the problem and any associated error messages • Printouts or electronic copies (to e-mail to a support technician) of: o /usr/sbin/crash (accesses the crash dump image at /var/crash/$hostname) o /var/adm/messages o /etc/vfstab o /usr/sbin/prtconf Contacting HP 100
Contacting HP 100
•
Which software group selected for installation: End User Support, Entire Distribution, Developer
System Support, or Core System Support
•
If HP drivers are installed with a DU:
o
DU number
o
List of drivers in the DU diskette
•
The drive subsystem and file system information:
o
Number and size of partitions and logical drives
o
File system on each logical drive
•
A list of all third-party hardware and software installed, with versions
•
A detailed description of the problem and any associated error messages
•
Printouts or electronic copies (to e-mail to a support technician) of:
o
/usr/sbin/crash (accesses the crash dump image at /var/crash/$hostname)
o
/var/adm/messages
o
/etc/vfstab
o
/usr/sbin/prtconf