HP C6350 User Guide - Page 170
Solution 1: Make sure the paper is loaded correctly, Solution 4: Clean the printhead
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Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see: "Load paper" on page 63 Cause: The paper was not loaded correctly. If this did not solve the issue, try the next solution. Solution 2: Use a higher print quality setting Solution: Check the print quality setting and make sure it is not set too low. Print the image with a high print quality setting, such as Best or Maximum dpi. For more information, see: • "Change the print speed or quality" on page 76 • "Print using Maximum dpi" on page 82 Cause: The print quality or copy setting on the product was set too low. If this did not solve the issue, try the next solution. Solution 3: Align the printer Solution: Align the printer. Aligning the printer can help ensure excellent print quality. For more information, see: "Align the printer" on page 128 Cause: The printer needed to be aligned. If this did not solve the issue, try the next solution. Solution 4: Clean the printhead Solution: If the previous solutions did not resolve the issue, try cleaning the printhead. After cleaning the printhead, print a print quality report. Evaluate the print quality report to see if the print quality problem still exists. For more information, see: • "Clean the printhead" on page 127 • "Print and evaluate a print quality report" on page 129 Cause: The printhead needed to be cleaned. If this did not solve the issue, try the next solution. Print quality troubleshooting 167 Troubleshooting