HP CQ1859e CQ1859, CQ1859e, and CQ1859s LCD Monitors User Guide - Page 28

Online Technical Support, Preparing to Call Technical Support

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Online Technical Support For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: ● Monitor model number ● Monitor serial number ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of the hardware and software you are using 22 Appendix A Troubleshooting ENWW

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Online Technical Support
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to
support
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
●
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
22
Appendix A
Troubleshooting
ENWW