HP Color Copier 155 (English) Color Copier User's Guide Model 140,145,150,155 - Page 43
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Front Panel Messages (Continued) Message Remove and check color cartridge. Verify Part Number: C1823A Unlock scanner. Cartridge carriage blocked. Scanner bulb failing. Turn Power off then on again. Additional cleaning will be ineffective. Replace cartridge. . Blank page What You Should Do The wrong tri-color cartridge is installed. Remove it, and replace it with the correct cartridge, part number C1823A. The scanner is locked. Turn off the HP Color Copier. The scanner lock is located beneath the front panel on the right side. Unlock the scanner by twisting the green knob under the front panel toward the back of your HP Color Copier, until it stops. (The lever only turns one way.) Unblock the carriage, and turn power off then on again. The scanner bulb is becoming too dim to work properly. Turn power off, then on again. If the message continues and the light flickers or does not come on, your HP Color Copier needs to be serviced. See page 8-4 for more information. A system error has occurred that you cannot resolve yourself. Turn power off, then on again. If this message appears repeatedly, or remains on the display, call HP Customer Support for help (see page 6-2). Replace the print cartridge. Possible Causes Solutions The original was placed print-side up on the glass or printed side facing forward in the document feeder. Turn the original over. Be sure the page you are copying is placed print-side down on the glass and against the green borders. If you are using an automatic document feeder, be sure to place the original with the printed side facing back in the document feeder. Protective tape is still on the print cartridge. Each new print cartridge is packaged with protective plastic tape covering the ink nozzles. Remove the print cartridge from its cradle and, being careful to touch only the black plastic, gently remove any tape covering the nozzles. Then insert the print cartridge back in its cradle. HP Color Copier User's Guide 5-5