HP Color LaserJet 8500 HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin
HP Color LaserJet 8500 Manual
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- HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 1
8500, 8500 N, 8500 DN Printer Getting Started Guide READ ME FIRST English - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 2
- HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 3
HP Color LaserJet 8500, 8500 N, 8500 DN Printer Getting Started Guide - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 4
as allowed under the copyright laws. Part number: C3983-90901 First Edition: October with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND of CompuServe, Inc. HP-UX 9.* and 10.0 for HP 9000 Series 700 and 800 computers are X/Open Company - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 5
with an optional HP JetDirect internal print server 34 Step 10: Understanding the Software 35 Structure of CD-ROM1 35 Installing the Software 35 Accessing the Online User's Guide 36 Additional Information 37 Step 11: Windows Network Installation 38 Configuring the Printer on the Network 39 - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 6
, troubleshooting, and customer service. The online user's guide and the software needed to read the guide can be installed on your computer when you install the printer software. Once installed, accessing information is easy: • Microsoft® Windows 95 users click Start, point to Programs, then HP - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 7
Figure 1 Step 1: Preparing a Location for the Printer A Top View (with optional multi-bin mailbox and tray 4) B Front View (with optional multi-bin mailbox and tray 4) This printer requires the following: • Space around the printer, as shown above • Sturdy, level floor surface • A well-ventilated - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 8
yellow B Power cord C Software on CD-ROM D Manuals: getting started guide (this guide) and quick reference guide; the online user's guide is on a CD-ROM E Printer-shown with standard printer stand; if ordered, an optional tray 4 replaces the printer stand F Imaging drum G Control panel overlay (if - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 9
1 Remove all external packing tape from the printer. 2 Open the lower left door and push down the green lever on the right side of the fuser. Then, remove the orange shipping notice from the fuser. 3 Open the upper right door and remove the packing tape at the left side of the opening. 4 Open - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 10
stops. Then remove the orange packing spacers from inside the tray and close the tray. 9 Repeat step 8 to remove the orange packing spacers from tray 3. If the printer came with an optional tray 4, continue with step 10. If the printer came with a stand, proceed to step 18. 6 Step 2: Unpacking the - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 11
locking wheels) are already attached, proceed to step 14. 10 Locate the five stabilizing legs that came with the printer. 11 Locate the five guides for the stabilizing legs on the bottom of tray 4-two guides at the front edge, one on the right edge, and two on the back edge. 12 Insert a stabilizing - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 12
4 by squeezing the sides of the clips and pulling them out. Caution Leaving the orange clips in tray 4 can damage the tray. 18 Close all doors and input trays. 19 Remove the protective film from the printer control panel display. By completing steps 1 through 19 above, all tape and spacers should be - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 13
Step 3: Installing the Cables To connect the power cord to a printer with a stand Note Make sure that the printer is off (power button out) before connecting the power cord. 1 Roll the printer to its permanent location, where all four wheels rest on a level floor surface, and stabilize it by pushing - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 14
connector. 3 Attach the other end of the interface cable (marked with two dots) to the connector on tray 4 that is marked with two dots. 4 Attach the power pack to the back of the printer by inserting the clip into the space between the printer and tray 4. 10 Step 3: Installing the Cables EN - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 15
between the printer and tray 4 along the back of the printer. 6 Plug the shorter of the two cables into the connector on the back left corner of the printer. 7 Plug the longer of the two cables into the connector on the back left corner of tray 4. 8 Plug the female - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 16
that the printer is secured properly. 11 Plug the male end of the power cord into a surge protector or other grounded power source. Note If an optional multi-bin mailbox was ordered, see the installation guide included with the mailbox for installation instructions. 12 Step 3: Installing the Cables - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 17
a parallel cable" later in this Step. If the printer was shipped with an optional HP JetDirect internal print server, one of two types is installed in the printer: • HP JetDirect Ethernet print server supports up to three different network interface cables-RJ-45 (unshielded twisted pair) for 10Base - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 18
1 INITIALIZING will appear every time you turn the printer on. The message should not interfere with normal printing through LocalTalk. If it does not clear within approximately five minutes, there is a problem with the print server or the network. To prevent the message from appearing during normal - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 19
micro 36-pin end of the parallel cable and plug it into the printer's parallel port. Release the clips. 2 Plug the other end of the parallel cable into the computer. Tighten the screws on the parallel cable to secure the cable to the computer. EN Step 4: Connecting the Printer to the Network 15 - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 20
one included for your language, if applicable. Then configure the printer control panel to show printer messages in your language. To replace the overlay 1 Insert a thumbnail or a thin, rigid object under the edge of the overlay on the printer control panel and pull up on the overlay until it comes - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 21
Selecting the Display Language Use the printer control panel to set the printer to display printer messages and print configuration pages in a variety of supported languages. To select the printer control panel language 1 Hold down [Select] while turning the printer on (power button in). CONFIG - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 22
3 The following parts (consumables) are included with the printer: A Imaging Drum B Black Toner Cartridge C Color Toner Cartridges: yellow, magenta, and cyan Figure 4 Install the consumables in the printer in this order: A Imaging Drum B Black Toner Cartridge C Color Toner Cartridges (behind the - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 23
To install the imaging drum Note Make sure that the printer is off (power button out) before installing the imaging drum. 1 Open the front door of the printer (A). Swing the upper (blue) lever to the right (B). Press the white button on the lower (green) lever and swing the lever to the right (C). 2 - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 24
the upper (blue) lever back to the left. Note If the lever does not return to its original position, make sure that the black toner cartridge and the imaging drum are all the way in the printer and that the orange seal was removed from the toner cartridge. 20 Step 6: Installing the Consumables EN - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 25
To install the color toner cartridges 1 Turn the printer on (power button in). 2 Press the blue button beneath the clear door to turn the color toner carousel to the slot marked with a yellow sticker. Note The carousel will not rotate unless the clear door is closed, the imaging drum and black toner - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 26
at the top of the slot and slide the cartridge into the printer. Note If the cartridge does not slide completely into the printer, make sure that the color of toner in the cartridge matches the colored sticker on the slot. 7 Place one hand on the cartridge and use the other hand to pull the orange - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 27
the carousel to the slot marked with a cyan (blue) sticker and repeat steps 3 through 9. 12 Close the front door. Note To prevent damage to the printer, do not move the printer after the imaging drum or any of the toner cartridges have been installed. EN Step 6: Installing the Consumables 23 - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 28
Step 7: Loading the Input Trays Figure 5 The printer has the following input trays: A Tray 1 (multipurpose tray) B Tray 2 C Tray 3 D Tray 4 (optional) These input trays contain media guides that are preset at the factory to a default media size, either letter or A4. For more information about - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 29
that the spacers were removed from both trays when "Step 2: Unpacking the Printer" was performed. 1 Firmly grip the handle in the center of tray 2, squeeze the release lever, and pull the tray out until it stops. Depending on your country, input trays arrive adjusted for either A4- or lettersized - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 30
media-fill mark. For example, up to 500 sheets of 20 lb (75 g/m2) bond paper will fit in the tray. For information on loading and orienting media, see the online user's guide or the quick reference guide. Note Do not fill input trays above the media-fill mark. Too much media in the input - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 31
not install an optional multi-bin mailbox. If necessary, adjust the media stop guide (B) on the top output bin for media sizes larger than letter or A4. 12 Repeat steps 1 through 10 to load media into tray 3. Set the media type for trays 2 and 3 in the printer control panel. For instructions, see - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 32
load A4- or letter-sized media, proceed to step 5; otherwise, continue with step 2. 2 Adjust the front guide by pulling up on the pin (A), placing the guide into the slots on the top and bottom of the tray that correspond to the media size you are loading (B), and pushing in the pin. 3 Repeat step - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 33
, up to 2,000 sheets of 20 lb (75 g/m2) bond paper will fit in the tray. For information on loading and orienting media, see the online user's guide or the quick reference guide. Note Do not place anything in tray 4 to the left of the media guides (C) or the printer will not lift media out of the - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 34
correct input tray. For example, tray 2 could contain letterhead; tray 3, plain legal-sized paper; and tray 4, plain letter-sized paper. If the trays are configured correctly, when you set up a print job you can choose the media type and size in the printer driver, and the printer will automatically - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 35
type, which can result in poor print quality. To configure media type and size 1 Press [Menu] until PAPER HANDLING MENU appears on the printer control panel display. 2 Press [Item] until TRAY [Number] TYPE = appears on the display. 3 Press [-[Value[+] until the correct media type appears on the - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 36
since most recent maintenance) • Installed languages • Print job errors • Memory available and installed dual inline memory modules (DIMMs) • Control panel and printer hard disk security • Installed optional equipment (such as a tray 4 or duplexer) • Tray configuration • Network configuration To - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 37
to step 4, below. 4 If the printer prints the directory list, the printer setup is complete and the printer is ready for the software to be set up to work with the new printer. - Or If a message appears on the printer control panel, see the online user's guide for more information about the message - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 38
page, see the troubleshooting section of the HP JetDirect Print Server Software Installation Guide. HP JetDirect 10/100TX print server If the printer contains an optional HP JetDirect 10/100TX print server, check to see that the print server was able to link to the network: • Check the link - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 39
(\DISK1 contains SETUP.EXE) \PCL \DISK1 ( HP JetAdmin software included on CD-ROM1. For more information about how to set network parameters in the printer control panel, see the online user's guide. For information about sharing the printer through the parallel port connection, see the computer - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 40
Step 12: IBM LAN Server Network Installation." • For Macintosh network installation instructions, see "Step 13: Macintosh Network Installation." A variety of the following operating systems are also supported by this printer, but the software must be obtained separately: • HP-UX • SunOS • Solaris To - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 41
. • Macintosh users locate the HP LaserJet group and double-click the online user's guide icon. To access the online user's guide from the CD-ROM 1 Insert the CD-ROM labeled CD-ROM2 into the CD-ROM drive 2 If you already have Adobe Acrobat Reader installed on your computer's hard drive, open Acrobat - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 42
install printing software for Windows 95 in Spanish, the path is D:\Win95\Espanol\Disk1\Setup.exe. 8 Choose an installation type that fits your needs. Installation Type Components Installed Minimal Installation PostScript drivers only Typical Installation PCL and PostScript drivers, HP toolbox - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 43
the online user's guide. Distributing the Printer Software to Network Clients Before a client can print to the printer, the printer software must be installed on the client's workstation. Rather than distributing the compact disc to each client, disk images of the installation software can be placed - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 44
. Install the software by running Setup.exe from the root directory of the CD-ROM or from a disk image copied with Disk Copy. • To install network client software, choose Typical Installation. • Software for Windows 3.1 and Windows 95 includes the PCL and PostScript drivers, HP FontSmart, and HP - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 45
the Details tab. If the port is not present, click Add Port and browse for the correct path to the printer. • When you connect to a network printer from a Windows NT workstation, the printer driver will be automatically installed if you use a Windows NT server. If the operating system is unable to - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 46
Port by clicking it. This opens the "Add HP JetDirect Port Wizard." 9 Follow the instructions in "Add HP JetDirect Port Wizard" for TCP/IP printer or IPX/SPX printer. For more information, see the HP JetDirect Print Server Software Installation Guide. 42 Step 11: Windows Network Installation EN - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 47
For IBM LAN Server 4.x networks, install the software on workstations or on the server. To install IBM LAN Server printer software for system administrators 1 Verify the system requirements by referring to the HP JetDirect Print Server Software Installation Guide. 2 Quit all applications. 3 Insert - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 48
of the disk images on the CD-ROM. Installing the Printer Software for Network Clients Use the following information to install the OS/2 PCL driver or OS/2 PostScript driver on OS/2 systems (versions 2.0 with Service Pak or later of the OS/2 operating system). To install a driver if a printer was NOT - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 49
that you are installing the English driver.) For , type: PCL or PS. 9 Click Refresh. Wait until the window fills with printer drivers. 10 Select HP Color LaserJet 8500. 11 Click Install. Connecting Network Clients to the Printer After installing the end-user software on a client workstation - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 50
the computer while holding down the space bar. 7 Open the Extensions Manager and re-enable the extensions you disabled in step 2 above. 8 In Chooser, select HP Color LaserJet 8500. (For instructions, see "Connecting Network Clients to the Printer" later in this section.) To install printer software - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 51
HP Color LaserJet 8500 Printer. 8 Click Select. 9 Click Configure. 10 Enter the appropriate selections for the printer's installed options and click OK. 11 Click OK to complete the setup. An icon appears next to the name of the printer. 12 Close Chooser. EN Step 13: Macintosh Network Installation - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 52
the location of the disk images on the compact disc. Installing the Macintosh Printer Software for Network Clients The installation procedures are the same for an administrator or a client workstation. Follow the instructions detailed in "Installing the Macintosh Printer Software"at the beginning of - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 53
the print server. There might be a network problem. See the HP JetDirect Print Server Software Installation Guide. Also, see "Step 4: Connecting the Printer to a Network" about how to add 50-Ohm terminators, if necessary. Cannot print from the computer using a parallel cable. The cable might - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 54
50 Troubleshooting Checklist EN - HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 55
- HP Color LaserJet 8500 | HP Color LaserJet 8500,8500 N, 8500 DN Printer - Gettin - Page 56
Printed on at least 50% Total Recycled Fiber with at least 10% Post-Consumer Paper Copyright© 1997 Hewlett-Packard Co. Printed in USA 10/97 Manual Part No. C3983-90901 *C3983-90901* *C3983-90901* C3983-90901
English
8500, 8500 N, 8500 DN Printer
Getting Started Guide
READ ME FIRST