HP Color LaserJet CM6030/CM6040 HP Color LaserJet CM6040/CM6030 MFP Series - U
HP Color LaserJet CM6030/CM6040 - Multifunction Printer Manual
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- HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 1
HP Color LaserJet CM6030 and CM6040 MFP Series User Guide CM6030 MFP CM6040 MFP CM6030f MFP CM6040f MFP - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 2
- HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 3
HP Color LaserJet CM6030 and CM6040 MFP Series User Guide - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 4
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP . PANTONE® is Pantone, Inc's checkstandard trademark for color. UNIX® is a registered trademark of The Open - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 5
of contents 1 Product basics Product comparison ...2 Product features ...4 Quick Reference Job Aids ...7 Product walkaround ...8 Front view ...8 HP Color LaserJet CM6030 and CM6040 MFP Series 8 Back view ...9 Interface ports ...10 Serial number and model number location 10 2 Control panel Use the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 6
Device Behavior menu ...42 Print Quality menu ...49 Troubleshooting menu ...53 Resets menu ...59 Service menu ...60 3 Software for Windows Supported operating systems for Windows 62 Supported printer drivers for Windows 63 HP Universal Print Driver (UPD) ...64 UPD installation modes ...64 Select - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 7
Store jobs ...80 Set the color options 80 Use the Services menu 80 5 Connect the product USB connection ...84 Network connection ...85 6 Network configuration Benefits of a network connection ...88 Supported network protocols ...89 Configuring network settings ...90 TCP/IP ...90 Internet Protocol - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 8
121 Select the operating mode in the printer driver (Mac OS X 121 8 Use product features Economy settings ...124 Sleep and wake ...124 Set economy modes from the EWS 125 Use the stapler ...126 Supported paper sizes for stapling 126 Staple print jobs ...128 Job storage features for print jobs - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 9
141 Open the printer driver ...141 Use printing shortcuts ...141 Set paper and quality options 141 Set document effects ...142 Set document finishing options 142 Set product output options 142 Set job storage options ...142 Set color options ...143 Obtain support and product-status information - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 10
ImageREt 4800 ...151 Paper selection ...151 sRGB ...151 Print in four colors - CMYK 151 CMYK ink set emulation (HP postscript level 3 emulation 151 11 Copy Use the Copy screen ...154 Set the default copy options ...154 Copy from the scanner glass ...154 Copy from - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 11
and use the fax features 174 Digital fax ...176 14 Manage and maintain the product Information pages ...178 HP Easy Printer Care ...180 Open the HP Easy Printer Care software 180 HP Easy Printer Care software sections 180 Embedded Web server ...183 Open the embedded Web server by using a network - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 12
...218 Determine the current firmware version 218 Download new firmware from the HP Web site 218 Transfer the new firmware to the product 218 Use FTP firmware 220 Use the HP Jetdirect firmware 221 15 Solve problems Solving general problems ...224 Troubleshooting checklist 224 Restore factory - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 13
266 Use supported paper 266 Calibrate the product 266 Specify the correct paper type 267 Clean the fuser 267 Respond to control panel error messages 267 Clean the registration second transfer assembly 268 Use manual print modes 270 Print-quality-troubleshooting pages 271 Performance problems - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 14
warranty statement 286 Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement 287 Customer self repair warranty service 288 Customer support ...289 Availability of support and service ...290 HP maintenance agreements ...291 On-site service agreements 291 Priority - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 15
HP LaserJet print supplies 303 Return and recycling instructions 304 United States and Puerto Rico 304 Multiple returns (more than one cartridge 304 Single returns 304 Shipping 304 Non-U.S. returns 304 Paper ...304 Material restrictions ...304 Disposal of waste equipment by users - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 16
xiv ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 17
1 Product basics ● Product comparison ● Product features ● Quick Reference Job Aids ● Product walkaround ENWW 1 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 18
Product comparison Table 1-1 Product models Model HP Color LaserJet CM6040 MFP HP Color LaserJet CM6040f MFP HP Color LaserJet CM6030 MFP HP Color LaserJet CM6030f MFP 2 Chapter 1 Product basics Features ● 100-sheet multipurpose input tray (Tray 1) ● 40 pages per minute (ppm) ● Two 500-sheet input - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 19
Table 1-1 Product models (continued) Model Features ● Automatic document feeder (ADF) that holds up to 50 pages ● HP Jetdirect embedded print server for connecting to a 10/100Base-TX network ● 512 megabytes (MB) of random access memory (RAM) ● Duplexer ● Hard drive ● Analog fax ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 20
Product features Table 1-2 Features Speed and throughput Resolution Memory User interface Languages and fonts Print cartridges/image drums (4 of each) ● Print up to 40 ppm (HP Color LaserJet CM6040) or 30 ppm (HP Color LaserJet CM6030) on letter-size paper. ● Less than 11 seconds to print the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 21
tray holds up to 100 sheets of paper, 50 transparencies, or 10 envelopes. See Supported paper and print media sizes on page 97. ◦ Tray 2, 3, 4, and Macintosh OS ● Local area network (LAN) connector (RJ-45) for the embedded HP Jetdirect print server ● One enhanced input/output (EIO) slot ● USB 2.0 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 22
energy. ● High content of recyclable components and materials. Security features ● Secure Disk Erase ● Security lock (optional) ● Job retention ● User PIN authentication for stored jobs ● DSS authentication ● IPv6 security Copying and sending ● Modes for text, graphics, and mixed text and - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 23
Quick Reference Job Aids Quick Reference Job Aids provide additional step-by-step procedures for using this product. Access the Quick Reference Job Aids from the product CD or at www.hp.com/support/cljcm6030mfp or www.hp.com/support/cljcm6040mfp. ENWW Quick Reference Job Aids 7 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 24
Product walkaround Front view HP Color LaserJet CM6030 and CM6040 MFP Series 12 3 4 10 5 9 6 8 7 1 Control panel 2 Automatic Document Feeder (ADF) top cover 3 ADF input tray for copy/scan/fax originals 4 ADF output bin 5 Right-door (provides access - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 25
Back view 1 Interface ports and formatter 2 Lock lever for additional input bins ENWW Product walkaround 9 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 26
7 Network port Serial number and model number location The model number and serial number are listed on identification labels located on the rear of the printer. The serial number contains information about the country/region of origin, the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 27
Model name HP Color LaserJet CM6030 MFP HP Color LaserJet CM6030f MFP HP Color LaserJet CM6040 MFP HP Color LaserJet CM6040f MFP Model number CE664A CE665A Q3938A Q3939A ENWW Product walkaround 11 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 28
12 Chapter 1 Product basics ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 29
panel ● Navigate the Administration menu ● Information menu ● Default Job Options menu ● Time/Scheduling menu ● Management menu ● Initial Setup menu ● Device Behavior menu ● Print Quality menu ● Troubleshooting menu ● Resets menu ● Service menu ENWW 13 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 30
Allows you to type numeric values for number of copies required and other numeric values. 3 Reset button Resets the job settings to factory or user-defined default values. 4 Sleep button If the device is inactive for a long period of time, it automatically enters a sleep mode. To place the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 31
status. For a description of each button that can appear in the status line, see Buttons on the touchscreen on page 16. Shows whether copies are color. The copy count box indicates the number of copies that the device is set to make. Touch the Help button to open the embedded help - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 32
message also has instructions for solving the problem. Warning button. The warning button appears when the device has a problem but can continue screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 33
Navigate the Administration menu From the Home screen, touch Administration to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature. The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch the name of a - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 34
been printed on each paper type and size. A directory page that contains job-by-job color usage information. Page content includes the user name, application name, and number of black-only pages and color pages. A directory page that contains information for any mass-storage devices, such as flash - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 35
print capabilities of the product. Printout of color samples for different RGB values. The samples act as a guide for color matching. Printout of color samples for different CMYK values. The samples act as a guide for color matching. A list of printer control language (PCL) fonts that are currently - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 36
default job options for each function. These are used if the user does not specify other options when creating the job. Default Landscape if the long edge is at the top. Optimize Text/Picture Manually Adjust Text Printed Picture Photograph Optimize the output for a particular type of original: - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 37
Adjust the value within the range. Increase the Background Removal setting to remove faint images from the background or to remove a light background color. Sharpness Adjust the value within the range. Adjust the Sharpness setting to clarify or soften the image. ENWW Default Job Options menu 21 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 38
number of copies for a copy job. Number of Sides 1 Set the default number of sides for copies. 2 Color/Black Auto detect Color Choose whether the default copy mode is color or black. Black (default) Staple/Collate Staple None (default) Set up options for stapling and collating sets of - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 39
Default Fax Options Administration > Default Job Options > Default Fax Options Table 2-5 Fax Send menu Menu item Sub-menu item Values Description Resolution Standard (100x200dpi) (default) Fine (200x200dpi) Superfine (300x300dpi) Set the resolution for sent documents. Higher resolution - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 40
Default E-mail Options Administration > Default Job Options > Default E-mail Options Menu item Document File Type Output Quality Resolution Color/Black TIFF Version Values PDF (default) JPEG TIFF M-TIFF High (large file) Medium (default) Low (small file) 300 DPI 200 DPI 150 DPI (default) 75 DPI - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 41
Options Administration > Default Job Options > Default Send To Folder Options Menu item Color/Black Document File Type TIFF version Output Quality Resolution Values Color scan Black/white scan (default) PDF (default) M-TIFF TIFF JPEG TIFF 6.0 (default) TIFF (post 6.0) High (large file) Medium - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 42
default number of copies for print jobs. Default Paper Size (List of supported sizes) Select a paper size. Default Custom Paper Size Unit of measure Millimeters Inches Configure the default paper size that is used when the user selects Custom as the paper size for a print job. X Dimension - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 43
the week. The device exits sleep mode according to this schedule. Using a sleep schedule helps conserve energy and prepares the device for use so that users do not have to wait for it to warm up. Saturday Sunday ENWW Time/Scheduling menu 27 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 44
Table 2-8 Time/Scheduling menu (continued) Menu item Sub-menu item Sub-menu item Sleep Time Monday Tuesday Wednesday Thursday Friday Saturday Sunday FAX Printing Create PIN Values Off (default) Custom Description Use this feature to set a sleep time for each day of the week for - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 45
Choose Stop at low to stop printing when a supply reaches a low condition. Choose Stop at out to allow the product to continue printing until a color print cartridge is empty. Choose Override at out 1 to allow the product to continue printing when the cartridges are empty or when the other supplies - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 46
pages Description This item allows the administrator to disable or restrict color printing. To use the Color If Allowed setting, set up user permissions and/or application permissions in the embedded Web server, HP Easy Printer Care software, or Web Jetadmin. This item allows the administrator to - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 47
characters, used to identify the device. This name is listed on the HP Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx is An address in the form 169.254.x.x is assigned automatically. Manual: Use the Manual Settings menu to configure TCP/IPv4 parameters. Specify the IP - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 48
and Description Legacy: The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. This menu appears if Config Method was set to DHCP and Enable: Select this item and choose On to enable manual configuration, or Off to disable manual configuration. Address: Use this item to type a - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 49
can be up to 255 octets. For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 50
): Prints a page that contains the current security settings on the HP Jetdirect print server. No: A security settings page is not printed provides tests to help diagnose network hardware or TCP/IP network connection problems. Embedded tests help to identify whether a network fault is internal - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 51
Values and Description Select Yes to choose this test, or No to not choose it. This test helps to identify data path and corruption problems on an HP postscript level 3 emulation device. It sends a predefined PS file to the device, However, the test is paperless; the file will not print. Select Yes - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 52
However, a refresh automatically occurs when the menu times out or you manually return to the main menu. The link speed and communication mode of link speed of the hub/switch port. (A 1000T half-duplex selection is not supported.) 10T Half: 10 Mbps, half-duplex operation. 10T Full: 10 Mbps, Full - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 53
Table 2-11 Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Print Protocols Values and Description 1000TX Full: 1000 Mbps, full-duplex operation. Use this item to print a page that lists the configuration of the following protocols: IPX/SPX, Novell NetWare, AppleTalk, DLC/LLC. - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 54
that are legally required for outgoing faxes. Disabled Enabled (default) Use this feature to enable or disable PC Fax Send. PC Fax Send enables users to send faxes through the device from their computers if they have the Send Fax driver installed on their PC. 38 Chapter 2 Control panel ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 55
troubleshooting fax problems. Default (default) Custom This setting should be left at the default value and only changed when directed by an HP technical support directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide. Tone ( - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 56
) Custom When billing codes are enabled, a prompt appears that asks the user to enter the billing code for an outgoing fax. The range is between when directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide. Off Set the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 57
E-mail Setup Administration > Initial Setup > E-mail Setup Use this menu to enable the e-mail feature and to configure basic e-mail settings. NOTE: To configure advanced e-mail settings, use the embedded Web server. For more information, see Embedded Web server on page 183. Table 2-13 E-mail - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 58
Device Behavior menu Administration > Device Behavior Table 2-15 Device Behavior menu Menu item Sub-menu item Sub-menu item Language Key Press Sound Inactivity Timeout Warning/Error Behavior Clearable Warnings Continuable Events Jam Recovery Values Description Select the language from - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 59
Behavior Use Requested Tray Manually Feed Prompt PS Defer jobs that have specified a specific input tray. First Always HP 3-bin Stapler/Stacker Accessory or the HP Booklet Maker/Finisher Accessory is attached. Allows you to set the default operation mode. Mailbox assigns a user or group of users - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 60
Two Right Two Top Stop Continue Off On Normal Alternate 1 Alternate 2 -4.0 mm -3.5 mm -3.0 mm -2.5 mm -2.0 mm -1.5 mm -1.0 mm Description default bin for specific types of jobs such as faxes or copies (stapler/stacker only). Sets the default staple selection for documents sent to the device when no - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 61
Table 2-15 Device Behavior menu (continued) Menu item Sub-menu item Sub-menu item Fold Legal & JISB4 Fold 11X17 & A3 Values -0.5 mm 0.0 mm 0.5 mm 1.0 mm 1.5 mm 2.0 mm 2.5 mm 3.0 mm 3.5 mm 4.0 mm -4.0 mm -3.5 mm -3.0 mm -2.5 mm -2.0 mm -1.5 mm -1.0 mm -0.5 mm 0.0 mm 0.5 mm 1.0 mm 1.5 mm 2.0 mm - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 62
Table 2-15 Device Behavior menu (continued) Menu item Sub-menu item Sub-menu item General Copy Behavior Scan Ahead Auto Print Interrupt Copy Interrupt Alternative Letterhead Mode Values -1.0 mm -0.5 mm 0.0 mm 0.5 mm 1.0 mm 1.5 mm 2.0 mm 2.5 mm 3.0 mm 3.5 mm 4.0 mm Description Enabled ( - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 63
When this feature is enabled, the user can select manual feed from the control panel as the PDF error page is printed when the device encounters a PDF error. Select the printer language that the device should use. Normally, you should not change the language. If you change the setting to a specific - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 64
provide access to printer features. Select the orientation that is most often used for print jobs. Select Portrait if the short edge is at the top or Landscape if the long edge is at the top. Select the source from the list. Select the font source for the user-soft default font - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 65
Quality menu Administration > Print Quality Table 2-16 Print Quality menu Menu item Sub-menu item Adjust Color Highlights Midtones Shadows Set Registration Restore Color Values Test Page Source Adjust Tray Print Modes Values Description Cyan Density. Magenta Density - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 66
, set the Fuser Temp feature to one of the Alternate settings . Try the Alternate 1 setting first and see if it solves the problem. If you continue to see the problem, try Alternate 2 and then Alternate 3. With the Alternate 2 and Alternate 3 settings you may see an extra delay between jobs. Normal - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 67
the product is operating in a lowvoltage environment and you are having problems with print quality such as blisters in the printed image. Set option to reduce the speed and improve fusing on heavy paper. Improves color stability by adjusting the bias voltage. This setting should remain On. Select - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 68
. Performs partial product calibrations. Performs all product calibrations. This menu controls the timing of the calibration when the printer wakes up or is turned on. ● Select No to have the printer calibrate immediately when it wakes up or is turned on. The device will not print any jobs until it - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 69
solve print-quality problems. Never auto to do so by an HP service representative because it could color swatches and the EP parameters table. Use this item to enter a mode where a cartridge (or color pair of cartridge and drum) can be removed to determine which particular ENWW Troubleshooting - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 70
Troubleshooting menu (continued) Menu item Sub-menu item Sub-menu item Paper Path Sensors Paper Path Test Test Page Source Destination Duplex Copies Values Description color is the source of a problem page to all output bins or only to a specific bin. Off (default) On Select whether the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 71
Table 2-17 Troubleshooting menu (continued) Menu item Sub-menu item Sub-menu item Finishing Paper Path Staples Test Finishing Options Destination Bin Media Select whether to use the duplexer in the Finishing Paper Path Test. Print a test page to use for the test. ENWW Troubleshooting menu 55 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 72
Table 2-17 Troubleshooting menu (continued) Menu item Sub-menu item Sub-menu item Booklet Maker Media Size Media Type Copies Manual Sensor Test Component Test Duplex Test Page Values Description Letter Legal Select the options that you want to use to test the booklet maker. A4 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 73
helps identify arcing in the high-voltage power supplies. Continuous value from 1 to 30. Specify the number of copies to print for the Color Band test Default: 1 A service technician can use this menu item to diagnose potential problems with the device scanner. ENWW Troubleshooting menu 57 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 74
Table 2-17 Troubleshooting menu (continued) Menu item Sub-menu item Sub-menu item ADF Read Motor Reverse ADF Duplex Solenoid ADF LED Indicator Control Panel LEDs Display Buttons Touchscreen Finisher Tests Manual Sensor Test Component Test Values Description Verify that the components - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 75
Resets menu Administration > Resets Table 2-18 Resets menu Menu item Values Description Clear Local Address Book Clear Fax Activity Log Clear Yes Use this feature to clear all addresses from the address books that are stored on the device. Use this feature to clear all events from the Fax - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 76
Service menu Administration > Service The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel. 60 Chapter 2 Control panel ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 77
systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows ● Software - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 78
Supported operating systems for Windows The product supports the following Windows operating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows 2000 ● Windows Vista (32-bit and 64-bit) 62 Chapter 3 Software for Windows ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 79
Supported printer drivers for Windows ● HP PCL 6 ● HP postscript emulation Universal Print Driver (HP UPD PS) ● HP PCL 5 UPD Universal Print Driver (HP UPD PCL 5) The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 80
them manually. NOTE: For more information about the UPD, see www.hp.com/go/upd. UPD installation modes Traditional mode Dynamic mode ● Use this mode if you are installing the driver from a CD for a single computer. ● When installed with this mode, UPD operates like traditional printer drivers - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 81
a printer language). Check the installation notes and readme files on the device CD for additional software and languages. HP PCL 6 driver description ● Recommended for printing in all Windows environments ● Provides the overall best speed, print quality, and product-feature support for most users - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 82
and do not override changes made in the Page Setup dialog box. ● Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 83
. Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. 2. Right-click the driver icon, and then 2. Right-click the driver icon, and then select Printing Preferences. select Properties. 3. Click the Device Settings tab. ENWW Change - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 84
1. Click Start, and then click All Programs. 2. Click HP, and then click HP Color LaserJet CM6030 or HP Color LaserJet CM6040 MFP. 3. Click Uninstall HP Color LaserJet CM6030 or HP Color LaserJet CM6040 MFP, and then follow the onscreen instructions to remove the software. 68 Chapter 3 Software for - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 85
documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to prevent potential problems. HP Proactive Support can update software, firmware, and HP printer drivers. You can view HP Easy Printer Care software when the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 86
operating systems Supported browsers ● Microsoft® Windows 2000 ● Microsoft Windows XP, Service Pack 2 (Home and Professional editions) ● Microsoft Windows Server 2003 ● Microsoft Windows Vista™ ● Microsoft Internet Explorer 6.0 or 7.0 To download HP Easy Printer Care software , go to www.hp.com/go - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 87
operating systems OS UNIX Linux Software For HP-UX and Solaris networks, go to www.hp.com/support/go/jetdirectunix_software to install model scripts using the HP Jetdirect printer installer (HPPI) for UNIX. For the latest model scripts, go to www.hp.com/go/unixmodelscripts. For information, go to - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 88
72 Chapter 3 Software for Windows ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 89
4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 73 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 90
X V10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers. The PPDs, in combination - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 91
from the list, and configure the installed options. Software for Macintosh computers HP Printer Utility Use the HP Printer Utility to set up product features that are not available in the printer driver. You can use the HP Printer Utility when the product uses a universal serial bus (USB) cable or - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 92
HP Printer Utility features The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages. Item Configuration Page Supplies Status HP Support support or change the device service - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 93
the preset. 5. Click OK. Use printing presets 1. On the File menu, click Print. 2. Select the driver. 3. In the Presets box, select the printing preset that you want to use. NOTE: To use printer-driver default settings, select Standard. Resize documents or print on a custom paper size You can scale - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 94
one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. 1. On the File menu, click Print. 2. Select the driver. 3. Open the Layout menu. 4. Next to Pages per Sheet, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 95
). 2. On the File menu, click Print. 3. On the Finishing menu, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears on the computer screen before replacing the output that you want to use. ENWW Use features in the Macintosh printer driver 79 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 96
you can print them at any time. You can share stored jobs with other users, or you can make them private. 1. On the File menu, click driver. 3. Open the Color Options pop-up menu. 4. Click Show Advanced Options. 5. Adjust the individual settings for text, graphics, and photographs. Use the Services - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 97
a task from the drop-down list. c. Click Launch. 4. To go to various support Web sites for this device, do the following: a. Select Services on the Web. b. Select Internet Services, and select an option from the drop-down list. c. Click Go!. ENWW Use features in the Macintosh printer driver 81 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 98
82 Chapter 4 Use the product with Macintosh ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 99
5 Connect the product ● USB connection ● Network connection ENWW 83 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 100
USB connection This product supports one USB 2.0 device connection. The USB port is located on the back of the product. You must use an A-to-B type USB cable that is - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 101
Network connection All product models include an embedded HP Jetdirect print server, which supports connection to a network using the local area network (LAN) connector (RJ-45) on the back of the product. For more information about configuring the product - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 102
86 Chapter 5 Connect the product ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 103
6 Network configuration ● Benefits of a network connection ● Supported network protocols ● Configuring network settings ● Network utilities ENWW 87 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 104
the product to a network provides a number of benefits: ● All network users can share the same product. ● You can manage the product remotely, from any computer on the network, by using the embedded Web server (EWS). ● You can use the HP Easy Printer Care software to view supply usage on all - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 105
table lists the supported networking services and protocols. Table 6-1 Printing Service name Description port9100 (Direct Mode) Line printer daemon (LPD) Printing service Printing service Table 6-2 Network device discovery Service name SLP (Service Location Protocol) Bonjour Description - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 106
HP Web Jetadmin. For more information about supported networks and network configuration tools, see the HP Jetdirect Print Servers Administrator's Guide. The guide comes with printers in which an HP delivery service to identify both the network and specific hosts that are located on manually, - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 107
When turned on, a new product that is unable to retrieve a valid IP address from the network automatically assigns itself a default IP address. The IP address for the product is listed on the product Configuration page and the Network report. See Information pages on page 178. Dynamic Host - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 108
the device from the control-panel Home screen by touching Network Address. Use the following procedure to change the IP address manually. 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch TCP/IP. 6. Touch - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 109
TCP/IP. 6. Touch IPV4 Settings. 7. Touch Config Method. 8. Touch Manual. 9. Touch Save. 10. Touch Manual Settings. 11. Touch Default Gateway. 12. Touch the Default Gateway text for a TCP/IPv6 network, see the HP Jetdirect Print Servers Administrator's Guide. ENWW Configuring network settings 93 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 110
- automates the printing system installation ● Online Web registration Macintosh OS ● The HP Printer Utility - change device settings, view status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10.2 and later. 94 Chapter 6 Network configuration ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 111
7 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Supported paper types ● Special paper or print media guidelines ● Load paper and print media ● Configure trays ● Choose an output location ENWW 95 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 112
media designed for laserjets or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality. It is possible for paper to meet all of the guidelines in this user guide and still - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 113
and print media sizes NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 7-1 Supported paper and print media sizes Size Dimensions Tray 1 Tray 2 Trays 3, 4, 5 Letter 216 x 279 mm (8.5 x 11 in) 1 1 Letter Rotated 279 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 114
. Trays 2, 3, 4, 5 The following paper sizes are supported with the optional HP 3-bin Stapler/Stacker and HP Booklet Maker/Finisher accessories. Table 7-3 Supported paper and print media sizes for the optional HP 3-bin Stapler/Stacker and HP Booklet Maker/ Finisher accessories Size Dimensions - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 115
Table 7-3 Supported paper and print media sizes for the optional HP 3-bin Stapler/Stacker and HP Booklet Maker/ Finisher accessories (continued) Size Dimensions Stacking2 Angled staple (leftangled) Angled Two staples staple (right- (top or side) angled) Folding Saddle stitch 12 x 18 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 116
Supported paper types Table 7-4 Tray 1 paper information Type Specifications Quantity Driver settings printed on facing down Table 7-5 Trays 2, 3, 4, and 5 paper information Type Specifications Quantity Settings Paper orientation Paper and cardstock, standard sizes Range: 60 g/m2 (16 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 117
of the fuser. Two recommended alternatives are HP Color LaserJet Presentation Paper, Soft Gloss (Q6541A) and HP Color LaserJet Brochure Paper, Glossy (Q6611A, Q6610A). NOTE: For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/ sbso/product/supplies. ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 118
media guidelines This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 119
printing. 1. Open Tray 1. 2. Set the side guides to the correct width, and pull out the tray extensions to support paper. 3. Load paper in the tray with the the printer. 4. Make sure the stack fits under the tabs on the guides and does not exceed the load-level indicators. 5. Adjust the side guides - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 120
Print envelopes If your software does not automatically format an envelope, specify Landscape for page orientation in your software program or printer driver. Use the following guidelines to set margins for return and destination addresses on Commercial #10 or DL envelopes: Address type Return - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 121
2. Adjust the paper width guide by squeezing the adjustment latch and sliding the guide to the size of the paper being used. 3. Adjust the paper length guide by squeezing the adjustment latch and sliding the guide to the size of the paper being used. ENWW Load paper and print media 105 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 122
to verify the guides lightly touch the ream of paper. Splitting the ream can cause a multifeed problem. The capacity of the paper tray can vary. For example into Tray 2, 3, 4, and 5 The following undetectable standard-sized media is supported in the 500-sheet trays: ● Executive (JIS) (8.5 x 13) ● - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 123
proceed to step 3 in this procedure. 3. Slide the tray into the product. The control panel shows the tray type and size configuration. To specify specific custom dimensions, or if the type is not correct, touch Modify when the control panel prompts to change the size or type. X Y 4. Select Custom - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 124
size paper into Tray 3, 4, or 5 Use the following instructions if you are loading 11x17, RA3, SRA3, or 12 x 18-sized paper into Tray 3, 4, or 5. 1. Slide open Tray 3, 4, or 5. 2. Adjust the paper width guide by squeezing the adjustment latch and sliding the guide to the size of the paper being used - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 125
on the User CD that came with the product, or visit www.hp.com/support/cljcm6030mfp/manuals or www.hp.com/support/ cljcm6040mfp/manuals Change the -printed, or pre-punched paper The tables below should be used as a guide for loading letterhead, pre-printed, or pre-punched paper. The first table - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 126
the paper graphic indicates the direction the paper will feed into the printer. The paper graphic indicates the direction the paper should be placed two left HP Laserjet Letterhead or Pre- Portrait printed - Trays 2-5 1-sided One left, two left HP Laserjet HP Laserjet HP Laserjet 110 Chapter - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 127
- Portrait printed - Trays 2-5 2-sided One left, two left Letterhead or Pre- Landscape printed - Trays 2-5 1-sided One left, two left HP Laserjet HP Laserjet Letterhead or Pre- Landscape printed - Trays 2-5 2-sided One left, two left Pre-punched - Tray 1 Portrait 1-sided or 2-sided One - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 128
- Tray 1 1-sided One right, two right Letterhead or Pre- Landscape printed - Tray 1 2-sided One right, two right HP Laserjet HP Laserjet HP Laserjet Letterhead or Pre- Portrait printed - Trays 2-5 2-sided One right, two right Letterhead or Pre- Landscape printed - Trays 2-5 1-sided - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 129
NOTE: For more information regarding this subject see the Job Aids on the User CD that came with the product, or visit www.hp.com/support/cljcm6030mfp/manuals or www.hp.com/support/ cljcm6040mfp/manuals ENWW Load paper and print media 113 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 130
a particular tray or media type for a print job through the printer driver or a software program and the tray is not configured to match used other HP LaserJet product models, you might be accustomed to configuring Tray 1 to First mode or Cassette mode. On HP Color LaserJet CM6040 Series, setting - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 131
HP Color LaserJet CM6030 and CM6040 MFP Series can automatically classify many paper types into one of the following categories: ● Plain ● Transparency ● Glossy ● Extra-heavy glossy ● Glossy film ● Heavy For more control, a specific three settings affect how the printer driver tries to pull media - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 132
Type and Size Printing by Type or Size means that you want the product to pull from the tray that is loaded with the correct type and size of media. Selecting media by type rather than source is similar to locking out trays and helps protect special media from accidental use. For example, if a tray - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 133
Choose an output location Standard output bins The product has an ADF output bin and the standard output bin for printed pages. 2 1 1 Standard output bin 2 ADF output bin (for copy originals) When you scan or copy documents by using the ADF, the originals are automatically delivered to the ADF - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 134
output bin in order to keep each copy separate from the others. (Supported paper sizes: A3, A4, A4 rotated, A5, B4, B5, Ledger, rotated, Statement.) Three operation modes Mailbox Mode assigns each bin to a user or group of users. Stacker Mode uses all three output bins for all print jobs - when - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 135
units 6 Top cover 7 Connection cable Use the booklet-making feature You can create booklets from the print driver or by copying an original document. Before creating a booklet, set the booklet bin guide for the size of paper being used: ● Closed: 11x17, Legal, A3, or B4 ● Open: Letter Rotated - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 136
Create a booklet from the print driver 1. On the File menu of your software program, click Print. 2. Select HP Color LaserJet CM6030 or CM6040 MFP. 3. Click Properties, and then click Booklet Printing. 4. Set the Paper source, Paper sizes, Paper type, Orientation, Booklet Layout, Print document on, - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 137
server to assign output bins to users or groups of users. For more information see Embedded Web server on page 183. Select the operating mode in the printer driver 1. Click the Start button, point to Settings, and then click Printers (for Windows 2000) or Printers and Faxes (for Windows XP). From - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 138
4. Select the HP product, and then click Show Info on the Printers menu. 5. Select the Installable Options panel. 6. In the Accessory Output Bins list, select correct accessory. 7. In the Mailbox Mode list, select the appropriate operational mode, - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 139
8 Use product features ● Economy settings ● Use the stapler ● Job storage features for print jobs ● Print photos or marketing material ● Print weatherproof maps and outdoor signs ● Set the duplex alignment ENWW 123 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 140
Economy settings Sleep and wake Set the sleep delay Use the sleep-delay feature to select the time interval the product remains inactive before entering sleep mode. The default is one hour. 1. Scroll to and touch Administration. 2. Touch Time/Scheduling. 3. Touch Sleep Delay. 4. Touch the sleep- - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 141
7. Touch the appropriate options to set the correct hour, minute, and AM/PM setting. 8. If you want the product to enter sleep mode at the same time each day, on the Apply to all days screen, touch Yes. If you want to set the time for individual days, touch No, and repeat the procedure for each day. - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 142
optional HP 3-bin Stapler/Stacker (CC517A) or HP booklet Maker printer driver, select it at the product control panel. The stapler accepts print jobs if it is out of staples, but it does not staple the pages. The product can be configured to stop printing if the staple cartridge is empty. Supported - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 143
B4 A3, 11x17 A4 R, LTR R LGL, B4 A3, 11x17 A4 A4 LTR LTR A4 R, LTR R LGL, B4 A3, 11x17 A4 LTR If the correct paper size or orientation is not used, the print job will print, but it will not be stapled. NOTE: For information about loading and stapling print or copy jobs on letterhead, pre- - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 144
for printed jobs (Windows) NOTE: The following procedure changes the default setting to staple all print jobs. 1. Open the printer driver. See Change printer-driver settings for Windows on page 67. 2. On the Output tab, click the drop-down list under Staple, and select a staple option. Select the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 145
the Job Storage tab. 3. Select the job storage mode that you want. For Macintosh In newer drivers: Select Job Storage in the pull-down menu in the Print dialog box. In older drivers, select Printer Specific Options. Use the proof and hold feature The proof and hold feature provides a quick and easy - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 146
Print the remaining copies of a proof and hold job At the device control panel, use the following procedure to print the remaining copies of a job held on the hard disk. 1. From the Home screen, touch Job Storage. 2. Touch the Retrieve tab. 3. Scroll to and touch the job storage folder that holds - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 147
Use the personal job feature Use the personal job feature to specify that a job is not printed until you release it. Your job will be stored on the product and nothing will be printed until you request the job from the product's control panel. Once the job is printed, it will be automatically - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 148
This feature can be turned off in the printer driver. The default number of different QuickCopy jobs that driver instead of the QuickCopy option. In the driver, select the QuickCopy option, and then type a user be deleted at the control panel or in HP Web Jetadmin. 1. From the Home screen, touch - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 149
Use the stored job feature for copy jobs You also can create a stored copy job at the control panel that can be printed at a later time. Create a stored copy job 1. Place the original document face-down on the glass or face-up in the ADF. 2. From the Home screen, touch Job Storage. 3. Touch Create. - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 150
5. Touch Delete. 6. Touch Yes. If the file has lock symbol next to it, the job requires a PIN to delete it. See Use the personal job feature on page 131. 134 Chapter 8 Use product features ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 151
Print photos or marketing material You can use the HP Color LaserJet CM6030 or HP Color LaserJet CM6040 to print high-quality color photos, marketing and sales material, or other color documents on glossy paper. To maximize the quality of this output you must do the following: ● Choose the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 152
correct paper type. Configure the driver settings Carry out the following steps to print to glossy paper from your graphics software program. 1. Select Print from the File menu of your software program. 2. Select the HP Color LaserJet CM6030 or HP Color LaserJet CM6040, and then click Properties or - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 153
the correct paper type. Configure the driver settings Carry out the following steps to print to tough paper from your graphics software program. 1. Select Print from the File menu of your software program. 2. Select the HP Color LaserJet CM6030 and CM6040 MFP Series, and then click Properties or - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 154
Set the duplex alignment For duplexed documents such as brochures, set the registration for the tray before printing to ensure the pages align. 1. From the control panel, touch Administration and then touch Print Quality. 2. Touch Set Registration, and then touch the tray you are adjusting. 3. Touch - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 155
9 Print tasks ● Cancel a print job ● Use features in the Windows printer driver ENWW 139 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 156
documentation for specific instructions about canceling a print request from the computer. If a print job is waiting in a print queue (computer memory) or print spooler (Windows), delete the print job there. Click Start, click Settings, and then click Printers or Printers - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 157
Help to open the online Help. Use printing shortcuts To perform the following tasks, open the printer driver and click the Printing Shortcuts tab. NOTE: In previous HP printer drivers, this feature was called Quick Sets. How do I Use a printing shortcut Create a custom printing shortcut Steps - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 158
or Landscape. b) To print the page image upside down, click Rotate by 180 degrees. Set product output options To perform the following tasks, open the printer driver and click the Output tab. NOTE: The options that are available on this tab depend on the finishing device that you are using. How do - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 159
Grayscale. In the Color Themes area, select an option from the dropdown list. See the online Help in the driver for information about each option. Obtain support and product-status information To perform the following tasks, open the printer driver and click the Services tab. ENWW Use features - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 160
a support online option, and click Go! Check the status of the product, including the level of supplies Click the Device and Supplies Status icon. The Device Status page of the HP embedded Web server opens. Set advanced printing options To perform the following tasks, open the printer driver and - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 161
10 Use color ● Manage color ● Match colors ● Advanced color use ENWW 145 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 162
not listed in the printer driver. Use the printer driver to adjust color settings. For more information, see Set color options on page 143 for Windows and Set the color options on page 80 for Macintosh. Automatic or manual color adjustment The Automatic color adjustment option optimizes the neutral - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 163
to all users. 5. Touch Save. For more information about restricting and reporting color usage, go to www.hp.com/go/coloraccess. RGB Color (Color Themes) You can change RGB Color settings from the printer-driver. For more information on accessing the printer driver, see Set color options on - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 164
setting instructs the product to use the best color matching color space. ● Select Custom Profile when you want to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. You can download custom profiles from www.hp.com/ go/cljcm6030mfp_software or www.hp - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 165
● Software programs ● Printer drivers ● Computer operating system ● Monitors and monitor settings ● Video cards and drivers ● Operating environment (humidity for example) Keep the above factors in mind when colors on your screen do not perfectly match your printed colors. For most users, the best - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 166
type and the software program used. For more details on how to use the color samples, go to www.hp.com/go/cljcm6030mfp_software or www.hp.com/go/cljcm6040mfp_software. Use the following procedure to print color samples at the product using the control panel: 1. Touch Administration and then touch - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 167
) environments. The product will accept CMYK colors through the PS printer driver. The product color-rendering of CMYK is designed to provide rich, saturated colors for text and graphics. CMYK ink set emulation (HP postscript level 3 emulation) The product color rendering of CMYK can be made to - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 168
should be adapted to the HP Color LaserJet CM6030 or HP Color LaserJet CM6040. Select the appropriate color input profile from the printer driver. ● Default CMYK+. HP CMYK+ technology produces optimal printing results for most printing jobs. ● Specification for Web Offset Publications (SWOP). Common - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 169
11 Copy ● Use the Copy screen ● Set the default copy options ● Copy from the scanner glass ● Copy from the document feeder ● Adjust the copy settings ● Copy two-sided documents ● Copy mixed-size originals ● Change the copy-collation setting ● Copy photos and books ● Combine copy jobs by using Job - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 170
Use the Copy screen From the Home screen, touch Copy to view the Copy screen. Only the first six copy features are immediately visible. In order to view additional copy features, touch More Options. Set the default copy options You can use the administration menu to establish default settings that - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 171
page. Use this feature to choose black printing or color printing. If the optional HP Stapler/Stacker/Separator is attached, the Staple/Collate option can optimize the output for text or printed pictures, or you can manually adjust the values. Use this feature to copy multiple pages onto one sheet - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 172
Copy two-sided documents Two-sided documents can be copied manually or automatically. Copying two-sided documents manually Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the document - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 173
4. Touch 2-sided original, 2-sided output. 5. Touch OK. 6. Touch Start Copy. Make one-sided copies from two-sided documents 1. Load the documents to be copied into the document feeder with the first page facing up, and with the top of the page leading. 2. On the control panel, touch Copy. 3. Touch - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 174
sheets in the original document so they all have the same width. 2. Place the sheets face-up into the document feeder, and adjust both paper guides against the document. 3. From the Home screen, touch Copy. 4. Touch Original Size. NOTE: If this option is not on the first screen, touch More Options - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 175
Change the copy-collation setting You can set the device to automatically collate multiple copies into sets. For example, if you are making two copies of three pages and the automatic collation is on, the pages print in this order: 1,2,3,1,2,3. If automatic collation is off, the pages print in this - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 176
Copy photos and books Copy a photo NOTE: Photos should be copied from the flatbed scanner, not from the document feeder. 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upperleft corner of the photo in the upper-left corner of the glass. 2. Gently close - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 177
Combine copy jobs by using Job Build Use this feature to combine several sets of original documents into one copy job. Also use this feature to copy an original document that has more pages than the document feeder can accommodate at one time. 1. Touch Copy. 2. Scroll to and touch Job Build. 3. - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 178
Cancel a copy job 1. Touch the Stop button on the control panel and then touch the job from the list. 2. Touch Cancel Job and then touch OK. NOTE: If you cancel a copy job, clear the document from the flatbed scanner or from the automatic document feeder. 162 Chapter 11 Copy ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 179
12 Scan and send to e-mail ● Configure e-mail settings ● Use the Send E-mail screen ● Perform basic e-mail functions ● Use the address book ● Change e-mail settings for the current job ● Scan to a folder ● Scan to a workflow destination ENWW 163 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 180
instructions that follow are for configuring the product at the control panel. You can also perform these procedures by using the embedded Web server. For more information, see Embedded Web server on page 183. Supported protocols The HP Color LaserJet CM6030 and HP Color LaserJet CM6040 MFP models - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 181
from a computer. If you receive the e-mail, the network is operating correctly. If you do not receive the e-mail, contact your network administrator or Internet service provider (ISP). ENWW Configure e-mail settings 165 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 182
Use the Send E-mail screen Use the touchscreen to navigate through the options on the Send E-mail screen. 1 Send E-mail button Touching this button scans the document and sends an e-mail file to the provided e-mail addresses. 2 Home button Touching this button opens the Home screen. 3 From: - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 183
document file in various programs to meet their specific needs. Documents arrive in near-original quality, are the default settings: ● Color ● PDF (requires the recipient to have complete the CC:, and BCC: fields if appropriate. Your user name or other default information might appear in the From - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 184
Use the auto-complete function When you type characters into the To:, CC:, or From: fields on the Send E-mail screen, the autocomplete function is activated. As you type the required address or name by using the keyboard screen, the device automatically searches the address book list and completes - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 185
to store frequently-used e-mail addresses. The local address book can be shared between devices that use the same server to gain access to the HP Digital Sending software. You can use the address book when you type e-mail addresses in the From:, To:, CC:, or BCC: fields. You can also - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 186
Touch this button to change the scan resolution. A higher resolution setting produces a larger file size. Color/Black Touch this button to determine whether you will scan the document in color or in black-and-white. Original Sides Touch this button to indicate if the original document is one - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 187
the device can scan a file and send it to a folder on the network. Supported operating systems for folder destinations include Windows 2000, Windows XP, and Windows Server 2003. NOTE: You might be required to supply a user name and password in order to use this option, or to send to certain folders - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 188
the scanned document, to a specified network or file transfer protocol (FTP) location. Prompts for specific information appear on the control-panel display. The system administrator can also designate a printer as a workflow destination, which allows you to scan a document and then send it directly - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 189
13 Fax ● Analog fax ● Digital fax ENWW 173 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 190
CM6030 MFP or HP Color LaserJet CM6040 MFP (base models), you can order this accessory as an option. See Part numbers on page 281 for information about ordering the analog fax accessory. Specifications for the Analog Fax Accessory are available in the HP LaserJet Analog Fax Accessory 300 User Guide - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 191
product control panel. See the HP LaserJet MFP Analog Fax Accessory 300 Send Fax Driver Guide for more information. The HP LaserJet Analog Fax Accessory 300 User Guide and HP LaserJet MFP Analog Fax Accessory 300 Send Fax Driver Guide are both available on the product User CD. ENWW Analog fax 175 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 192
available when you install the optional HP Digital Sending Software. For information about ordering this software, go to www.hp.com/go/digitalsending With digital faxing traditional fax machine or sent to the user's e-mail. For complete information about using digital faxing, see the documentation that - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 193
14 Manage and maintain the product ● Information pages ● HP Easy Printer Care ● Embedded Web server ● Use HP Web Jetadmin software ● Security features ● Set the real-time clock ● Manage supplies ● Replace supplies ● Clean the product ● ADF maintenance kit ● Calibrate the scanner ● Upgrade the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 194
configuration. The following table provides the instructions for printing the information pages. Page Print. Usage page NOTE: If you are using non-HP supplies, the supplies status page might not show the Pages. Touch Usage Page. 5. Touch Print. Color usage job log 1. From the Home screen, - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 195
to print the page from the product control panel 4. Touch Color Usage Job Log 5. Touch Print File directory 1. From Fax List ◦ Speed Dial List 5. Touch Print. For more information, see the fax guide that came with the device. Font lists 1. From the Home screen, touch Administration. Shows - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 196
Printers Provides a list of all the HP products that support HP Easy Printer Care software. Find Other Printers window Add more products to the My HP Printers list Click the Find Other Printers an empty print cartridge. After you correct a problem with the product, click the refresh button in the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 197
links to information about HP Easy Printer Care, to advanced product settings, and to product usage reports. Settings tab ● Troubleshooting and Help: Provides links to tools that you can use to resolve problems, to online product support information, and to online HP experts. ● About: Provides - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 198
Section Options NOTE: This item is available only for HP color products that support Color Access Control. NOTE: This item is available from the Overview and Support tabs. 182 Chapter 14 Manage and maintain the product ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 199
Web server: NOTE: When the printer is directly connected to a computer, use the HP Easy Printer Care to view the printer status. ● View product status Server User Guide, which is on the product Administrator CD. Open the embedded Web server by using a network connection 1. In a supported Web - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 200
device status and shows the life remaining of HP supplies, with 0% indicating that a supply is mails regarding device configuration and supplies to specific e-mail addresses. ● Security: Allows limit device access to certain users. The LDAP server will require a user to provide log-in information - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 201
NOTE: If the product is configured to use the optional HP Digital Sending Software, the options on these tabs are not available. capabilities of the product. For additional information about fax functions, see the Fax User Guide. ● Use the Fax Settings screen to configure the send-to-fax features for - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 202
links that connect you to the Internet ● HP Instant Support™: Connects you to the HP Web site to help you find solutions. This service analyzes your device error log and configuration information to provide diagnostic and support information specific to your device. Shop for Supplies: Connects - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 203
troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP to the HP Web site. If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 204
password for access to the embedded Web server so that unauthorized users cannot change the product settings. 1. Open the embedded Web server the FIH software. The software is available from www.hp.com/go/cljcm6030mfp_software and www.hp.com/go/cljcm6040mfp_software. The software is used to enable - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 205
needs to be disabled, try using the default PIN that is listed to disable it. For assistance, use the HP Instant Support service, which is available through the embedded Web server or at www.hp.com/go/instantsupport. See Embedded Web server on page 183. Secure Disk Erase To protect deleted data from - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 206
HP support flyer or go to www.hp.com/go/webjetadmin/. DSS authentication Optional Digital Sending Software (DSS) for the product is available for purchase separately. The software provides an advanced sending program that contains an authentication process. This process requires users to type a user - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 207
Set the real-time clock Use the real-time clock feature to set the date and time settings. The date and time information is attached to stored print, fax, and digital-send jobs, so you can identify the most recent versions of stored print jobs. Set the date format 1. On the control panel, scroll to - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 208
5. Touch the appropriate options to set the correct hour, minute, and AM/PM setting. 6. Touch Save. 192 Chapter 14 Manage and maintain the product ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 209
is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Change print cartridges on page 195. To recycle the used cartridge, follow the instructions included with the new cartridge. HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 210
on a flat, sturdy surface. For instructions on installing supplies, see the installation guides provided with each supply item or see more information at www.hp.com/go/cljcm6030mfp_software or www.hp.com/go/ cljcm6040mfp_software. When you connect, select Solve a Problem. 194 Chapter 14 Manage and - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 211
a print cartridge when the control panel displays a Replace Cartridge message. The control panel display will also indicate the color that should be replaced (if a genuine HP cartridge is currently installed). Replacement instructions are included in the print-cartridge box. CAUTION: If - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 212
Replace print cartridges 1. Grasp the grips on the sides of the front door and pull down to open. 2. Grasp the handle of the used print cartridge and pull out to remove. 3. Store the used print cartridge in a protective bag. Information about recycling used print cartridges is on the print- - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 213
5. Remove the new print cartridge from its protective bag. NOTE: Store the protective bag in a secure place for future use. 6. Hold both sides of the cartridge and shake up and down 5-6 times. 7. Align the print cartridge with its slot and insert the print cartridge until it clicks into place. 8. - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 214
(Y). Replace an image drum when the control panel displays Replace Drum message. The controlpanel display also indicates the color that should be replaced (if a genuine HP cartridge is currently installed). Replacement instructions are included in the image drum box. CAUTION: If toner gets - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 215
of the front door and pull down to open. 2. With one hand, lift and slowly pull the used image drum out of the product, while supporting the image drum with your other hand. CAUTION: If reusing the same image drum, do not touch the green cylinder on the bottom of the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 216
5. Remove the new image drum from its protective bag. NOTE: Store protective bag in a secure place for future use. NOTE: Do not shake the image drum. CAUTION: Do not touch the green cylinder on the bottom of the image drum because it can damage the drum. 6. Align the image drum with the correct slot - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 217
To recycle the used image drum, follow the instructions included with the new image drum. Install memory You can install more memory for the product. CAUTION: Static electricity can damage DIMMs. When handling DIMMs, - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 218
3. Locate the black formatter pressure release tabs on the formatter board in the rear of the product. 4. Gently press the black tabs toward each other. 5. Gently pull on the black tabs to pull the formatter board from the product. Place the formatter board on a clean, flat, grounded surface. 202 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 219
XOXOXOXOXO XOXOXOXOXO XOXOXOXOXO XOXOXOXOXO XOXOXOXOXO XOXOXOXOXO XOXOXOXOXO XOXOXOXOXO 6. To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMM slot, lift the DIMM up at an angle, and pull it out. XOXXOOXXOOXO XOXOXXOOXOXO XOXOXO XOXOXO XOXOXO XOXOXO - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 220
on page 204. Enable memory If you installed a memory DIMM, set the product driver to recognize the newly added memory. Enable memory for Windows 2000 and XP 1. On the Start menu, point to Settings, and click Printers or Printers and Faxes. 2. Right-click the product and select Properties. 3. On the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 221
Jetdirect or EIO print server card or EIO hard disk The HP Color LaserJet CM6030 and CM6040 MFP Series are equipped with an embedded print server port. If desired, you can install an additional I/O card in the available EIO slot. 1. Turn the product off. 2. - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 222
the EIO slot, and then remove the cover. You will not need these screws and the cover again. They can be discarded. 4. Firmly insert the HP Jetdirect print server card into the EIO slot. 5. Insert and tighten the retaining screws that came with the print server card. 206 Chapter 14 Manage - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 223
to a product configuration page and a Supplies Status page, an HP Jetdirect configuration page that contains network configuration and status information should See the computer or operating system documentation for instructions. ● Reinstall the software, choosing the network installation this time. - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 224
2. Push up to on the staple cartridge to remove it from the booklet maker or stapler/stacker. 3. Insert the replacement staple cartridge unit into the stapler unit. 4. Push the staple cartridge unit into the stapler unit until it clicks into position. 5. Close the front door. 208 Chapter 14 Manage - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 225
Replace saddle stitch staple cartridges in the booklet maker 1. Open the front door of the booklet maker. 2. Grasp the blue handle and pull the staple carriage out of the booklet maker. 3. Grasp the small blue handle on the staple cartridge unit and pull it toward you, then swing the staple - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 226
5. Unpack the new cartridges and remove the plastic packing lock from each one. 6. Hold the new cartridges so that the arrows on the cartridges align with the arrows on the staple cartridge unit and insert them into the unit. 7. Pull the handle of the staple cartridge unit toward you and rotate it - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 227
9. Close the front door of the booklet maker. ENWW Replace supplies 211 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 228
Clean the product To maintain print quality, clean the product thoroughly every time you replace the print cartridge and whenever print-quality problems occur. WARNING! Avoid touching the fusing area when cleaning the product. It can be hot. CAUTION: To avoid permanent damage to the print cartridge, - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 229
Clean the ADF delivery system 1. Open the scanner lid. 2. Locate the white, vinyl ADF backing. 3. Clean the ADF backing by wiping them with a clean, damp, lint-free cloth. Use an ammonia-based surface cleaner only when a water-dampened cloth does not clean the ADF components. 4. Clean the scanner - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 230
Clean the ADF rollers You should clean the rollers in the ADF if you are experiencing misfeeds or if your originals show marks as they exit the ADF. CAUTION: Clean the rollers only if you experience misfeeds or marks on the originals, and you notice dust on the rollers. Cleaning the rollers - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 231
6. Close the ADF cover. ENWW Clean the product 215 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 232
a new ADF maintenance kit. The ADF maintenance kit includes the following items: ● One pick-up roller assembly ● One separation pad ● An instruction sheet Follow the instructions that come with the kit to install it. After replacing the kit, reset the ADF maintenance-kit count. Reset the ADF - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 233
Scanner calibration should be carried out only if you notice offset problems with the scanned images. The scanner is calibrated before it 1, and adjust the side guides. 2. On the control-panel Home screen, scroll to and touch Administration. 3. Touch Troubleshooting. 4. Touch Calibrate Scanner. - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 234
site To find the most recent firmware upgrade for the product, go to www.hp.com/go/ cljcm6030mfp_firmware or www.hp.com/go/cljcm6040mfp_firmware. This page provides instructions for downloading the new firmware version. Transfer the new firmware to the product NOTE: The product can receive an .RFU - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 235
of the IP address on the HP Jetdirect page. The HP Jetdirect page is the second page 5. Press Enter on the keyboard. 6. When prompted for the user name, press Enter. 7. When prompted for the password, press example, if the file name is CM6040mfp.efn, type put CM6040mfp.efn). 11. The download process - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 236
HP Color LaserJet CM6030 and CM6040 MFP Series products, select all of them by pressing the Ctrl key as you click the name of each product. 4. Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update Printer connection, follow these instructions. 1. From a - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 237
you wrote down. If it is, right-click on the firmware link, and follow the instructions on the Web page to download the new firmware file. The file must be saved into the :\PROGRAM FILES \HP WEB JETADMIN\DOC\PLUGINS\HPWJA\FIRMWARE\JETDIRECT folder on the computer that is running the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 238
222 Chapter 14 Manage and maintain the product ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 239
● Control-panel messages ● Jams ● Paper-handling problems ● Understand lights on the formatter ● Correct print quality and copy quality problems ● Performance problems ● Solve fax problems ● Solve e-mail problems ● Solve network connectivity problems ● Solve common Macintosh problems ENWW 223 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 240
is not within specifications, plug the problem is with the product hardware. Contact HP Customer Care. 7. Select one of the following options: Windows: Click Start, click Settings, and then click Printers, or Printers and Faxes. Double click HP Color LaserJet CM6030 or HP Color LaserJet CM6040 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 241
or HP Color LaserJet CM6040 series printer driver. Check the program to make sure that you are using an HP Color LaserJet CM6030 or HP Color LaserJet CM6040 series printer driver. 9. Print a short document from a different program that has worked in the past. If this solution works, then the problem - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 242
types Four types of control-panel messages can indicate the status of or problems with the device. Message type Description Status messages Status messages reflect the affected by the Auto-Continue setting. If a critical error persists, service is required. 226 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 243
appears on the control panel, follow the on-screen instructions to resolve the issue. If the product displays an "Error" or "Attention" message, and no steps are shown to resolve the issue, turn the product off then on. Contact HP support if you continue to experience issues with the product. To - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 244
not meet specifications. Use only paper that meets HP specifications. See Supported paper and page 103. The paper is skewed. The input-tray guides are not adjusted correctly. Adjust them so they hold HP Customer Support or your authorized HP service provider. 228 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 245
Jam locations Use this illustration to identify locations of jams. In addition, this product provides instructions on the control panel to direct you to the location of jammed paper and how to clear it. NOTE: All areas of the product that - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 246
jams in the output bin 1. If jammed paper is visible in the output bin, gently pull the paper to remove it. 230 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 247
2. Open the right door. 3. If paper has jammed as it enters the output bin, gently pull the paper to remove it. 4. Close the right door. ENWW Jams 231 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 248
panel and open the panel. 1 2 3. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. 232 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 249
4. Close the transfer-access panel. 5. Open the fuser jam access door above the fuser and remove any paper that is visible. Then close the fuser jam access door. 6. Paper could also be jammed inside the fuser where it would not be visible. Remove the fuser to check for jammed paper inside. WARNING! - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 250
has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers until they have cooled. 2 1 234 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 251
e. Close both fuser jam-access doors and align the fuser with the arrows on the product. Push the fuser completely into the printer. f. Rotate the fuser-release levers up to lock the fuser into place. g. Push the fuser handles back to close them. ENWW Jams 235 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 252
7. Close the right door. Clear jams in the duplex area 1. Check for jammed paper inside the product. Open the right door. 236 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 253
2. If paper is jammed below the duplexing unit, gently pull the paper downward to remove it. 3. If paper is jammed inside the right door, gently pull the paper to remove it. ENWW Jams 237 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 254
. 1 2 5. Lift the green handle on the transfer-assembly and open the panel. 1 2 6. Gently pull the paper out of the paper path. 238 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 255
7. Close the transfer-access panel. 8. Close the right door. AREA 5: Clear jams in Tray 2 and the internal paper path 1. Open the right door. ENWW Jams 239 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 256
2. Lift the green handle on the transfer-access panel and open the panel. 1 2 3. Gently pull the paper out of the paper path. 4. Close the transfer-access panel. 240 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 257
5. Open Tray 2 and make sure that the paper is stacked correctly. 6. Pull the tray completely out of the product by pulling and lifting it up slightly. 7. Remove any paper from the feeder rollers inside the product. 8. Reinsert Tray 2 by aligning the side rollers and pushing it back into the product - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 258
9. Close the tray. 10. Close the right door. AREA 6: Clear jams in Tray 1 NOTE: Even if jammed paper is visible in Tray 1, clear the jam from the inside of the product by opening the right door. 242 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 259
1. Open the right door. NOTE: When clearing jams of long paper (11 x 17, 12 x 18, and A3), it may be necessary to cut or tear the jammed paper before opening the right door. 2. If paper is visible inside the right door, gently pull the paper downward to remove it. ENWW Jams 243 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 260
3. If paper has entered the internal paper path, lift the green handle on the transfer-access panel and open the panel. 1 2 4. Gently pull the paper out of the paper path. 5. Close the transfer-access panel. 244 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 261
6. Close the right door. AREA 7: Clear jams in optional Trays 3, 4, and 5 1. Open the right door. 2. If paper is visible in the paper-input area, gently pull the jammed paper up to remove it. ENWW Jams 245 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 262
3. Close the right door. 4. Open the lower right door. 5. Gently pull the jammed paper to remove it. 246 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 263
6. Open the tray that is indicated in the control-panel message, and make sure that the paper is stacked correctly. 7. Close the tray. 8. Close the lower right door. ENWW Jams 247 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 264
open the top cover. 2. Gently pull the jammed paper to remove it. 3. Close the top cover of the output-accessory bridge. 248 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 265
Clear jams in the sorter area 1. Lift the latch on the top cover of the finishing device, and open the top cover. NOTE: Opening the top cover releases pressure on the output-bin rollers. 2. Remove jammed paper from the output bin or from the inside of the finishing device. 2 3 1 ENWW Jams 249 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 266
3. Close the top cover of the finishing device. 4. Lift the swing guide panel in the output bin. If you can see any jammed paper, gently pull it out. Clear jams in the booklet bin, gently pull the paper to remove it. 2. Open the front door of the booklet maker. 250 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 267
to the right, and remove any jammed paper. 1 2 4. Push the lower delivery guide to the right, and remove any jammed paper. 2 1 5. The positioning knob is the smaller, green dial on the right. Turn the positioning knob counterclockwise. 6. The - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 268
7. Close the front door of the booklet maker. AREA 9: Clear jams in the ADF 1. Open the ADF cover. 2. Remove any jammed media. 3. Close the ADF cover. 252 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 269
Clear staple jams Clear staple jams in the main stapler The HP 3-bin Stapler/Stacker and the HP Booklet maker/Finisher Accessory each have a main stapler, which is located near the top of the finishing device. 1. Open the front door of the finishing - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 270
is below the main stapler. The saddle stitch stapler has two staple cartridges. 1. Open the front door of the booklet maker. 254 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 271
2. Push the upper delivery guide to the right, and remove any jammed paper. 1 2 3. Grasp the blue handle for the stapler carriage and pull it straight out. 4. Grasp the handle of - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 272
cartridge unit forward, and swing it downward to the original position. Push in on the handle to lock it into position. 1 2 256 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 273
7. Push the staple carriage back into the booklet maker. 8. Close the front door of the booklet maker. Jam recovery This product provides jam recovery, a feature that reprints jammed pages. The following options are available: ● Auto - The product attempts to reprint jammed pages when sufficient - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 274
Paper-handling problems Use only paper that meets the specifications outlined in the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. Product feeds multiple sheets Product feeds multiple sheets Cause Solution The input tray is overfilled. - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 275
against the paper. Verify that the rear and width paper guides are touching the paper. The manual-feed prompt is set to ALWAYS. The product always prompts for manual feed, even if the tray is loaded. Open the tray trays are correctly installed. Verify that ENWW Paper-handling problems 259 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 276
the replacement of the fuser. Two recommended alternatives are HP Color LaserJet Presentation Paper, Soft Gloss (Q6541A) and HP Color LaserJet Brochure Paper, Glossy (Q6611A, Q6610A). For a list of supported paper types, see Supported paper types on page 100. 260 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 277
does not support the envelopes HP LaserJet Printer Family Print Media Guide. Configure Tray 1 size for envelopes. Output is curled or wrinkled Output is curled or wrinkled Cause Solution Paper does not meet the specifications If the problem persists, replace the paper. The specific paper type - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 278
back of the product. The HP Color LaserJet CM6040 MFP does not support automatic 2-sided printing. The product configuration is not set for duplexing. In Windows, run the automatic configuration feature: 1. Click the Start button, point to Settings, and then click Printers (for Windows 2000) or - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 279
all of the network cable connections. In addition, you can try to manually configure the link settings on the embedded print server by using the product problem. Contact an HP-authorized service or support provider. See the HP support flyer, or go to www.hp.com/go/cljcm6030mfp_software or www.hp. - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 280
correct driver setting for the paper that you are using. ● The print mode might be set incorrectly, or the paper might not meet recommended specifications. ● The transparencies you are using are not designed for proper toner adhesion. Use only transparencies designed for HP Color LaserJet products - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 281
kit). Image drum. The print quality defect will be in one of the four image drums (image drum). ENWW Correct print quality and copy quality problems 265 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 282
image drum is the problem, insert an image drum from another HP Color LaserJet CM6040 series, if one is specifications. See Environmental specifications on page 297. Several optimization modes can also help with environmental conditions. See Use manual print modes on page 270. Print quality problems - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 283
specks to appear on the front or back side of your print jobs. HP recommends that you use the cleaning page when there is a print quality some maintenance on the product in order to avoid more errors and solve print quality problems. 1. Open and then close the right door of the product to log a 54 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 284
54.OE.02 Media Sensor event, you need to replace the product transfer kit. Contact HP Support at www.hp.com/support/cljcm6040mfp or www.hp.com/support/ cljcm6030mfp and provide them with this error code. ● If the event is a Locate and remove the cleaning brush. 268 Chapter 15 Solve problems ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 285
3. Lift the green handle on the transfer-access panel and open the panel. 1 2 4. Clean the media sensor with the cleaning brush. 5. Close the transfer access panel, and replace the cleaning brush in its holder. ENWW Correct print quality and copy quality problems 269 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 286
the right door. Use manual print modes Try the following manual print modes to see if they solve the image quality problems. These options can be coverage. ● Media Temp: Set this feature to Reduced if you are having problems with paper sticking together in the output bin. ● Environment: Enable this - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 287
and solve print-quality problems. 1. Scroll to and touch Administration 2. Scroll to and touch Troubleshooting. 3. Touch PQ Troubleshooting. 4. Touch Print. The product returns to the Ready state after printing the print-quality-troubleshooting pages. Follow the instructions on the pages that - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 288
The RLT photo fix options under HP real life technologies on the Paper/ Quality tab of the print driver can cause slow printing. De- or incorrectly connected. If the problem persists, you might need to replace the pickup rollers and the separation pad. See Customer support on page 289. Clear the - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 289
For help solving fax problems, go to www.hp.com/go/mfpfaxaccessory300. You can also refer to the Analog Fax Accessory 300 Fax Guide and the Analog Fax Accessory 300 Send Fax Driver Guide, which are included on the product User CD. Solve e-mail problems If you are unable to send e-mails by using - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 290
the information in this section to resolve the problem. Solve network printing problems NOTE: HP recommends that you use the product CD to page that shows the network settings and status. NOTE: The HP Jetdirect print server supports various network protocols (TCP/IP, IPX/SPX, Novell NetWare, - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 291
Jetdirect configuration page in the section called HP Jetdirect Configuration. If the addresses match, all network communications are valid. 4. If you cannot verify that the product is communicating over the network, contact the network administrator. ENWW Solve network connectivity problems 275 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 292
OS X. Table 15-1 Problems with Mac OS X The printer driver is not listed in the Print Center or Printer Setup Utility. Cause Solution The . See the getting started guide for instructions. Delete the PPD file from the following hard-drive folder: Library/Printers/PPDs/Contents/Resources/ - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 293
printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility. Cause Solution , where is the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 294
does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 295
A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 279 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 296
want to order, and follow the instructions on the screen. Order directly through the HP Easy Printer Care software HP Easy Printer Care software is a printer management tool designed to make printer configuration, monitoring, supplies ordering, troubleshooting, and updating as simple and efficient - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 297
This is included with the HP Color LaserJet CM6040f MFP model. CC383A Q3701A Print cartridges Item Description HP Color LaserJet black print cartridge 19,500-page black cartridge HP Color LaserJet cyan print cartridge 21,000-page cyan cartridge HP Color LaserJet yellow print cartridge 21,000 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 298
or complex print jobs. 128 MB 256 MB Part number Q7557A Q7558A Cables and interfaces Item Enhanced I/O (EIO) card USB cable Description HP Jetdirect 635n IPv6/IPsec Print Server 2-meter standard USB-compatible device connector Part number J7961G C6518A 282 Appendix A Supplies and accessories - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 299
B Service and support ● Hewlett-Packard limited warranty statement ● Print cartridge limited warranty statement ● Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement ● Customer self repair warranty service ● Customer support ● Availability of support and service ● HP - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 300
Hewlett-Packard limited warranty statement HP PRODUCT HP Color LaserJet CM6030 Series MFP HP Color LaserJet CM6040 Series MFP DURATION OF LIMITED WARRANTY One-year limited warranty One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 301
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW Hewlett-Packard limited warranty statement 285 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 302
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 303
of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support. At HP's option, HP will either replace - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 304
documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. 288 Appendix B Service and support ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 305
, date of purchase, and problem description ready. Get 24-hour Internet support www.hp.com/support/cljcm6030mfp or www.hp.com/support/ cljcm6040mfp Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 306
Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. 290 Appendix B Service and support ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 307
not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service agreements To provide you with the level of support best suited to your needs, HP has on-site service agreements with three response times - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 308
292 Appendix B Service and support ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 309
C Product specifications ● Physical specifications ● Electrical specifications ● Acoustic specifications ● Environmental specifications ENWW 293 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 310
Physical specifications Table C-1 Product dimensions Product Height HP Color LaserJet CM6030 MFP HP Color LaserJet CM6030f MFP 1194 mm (47 in) 1194 mm (47 in) HP Color LaserJet CM6040 MFP HP Color LaserJet CM6040f MFP 1 Without print cartridge 1194 mm (47 in) 1194 mm (47 in) Depth 635 mm (25 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 311
/support/ cljcm6040mfp for current information. HP Color LaserJet CM6030 and CM6040 MFP Series printing and copying speeds are 40 ppm for Letter and A4 sizes. Default time from Ready mode to Sleep mode = 1 minutes. Recovery time from Sleep mode = less than 20 seconds ENWW Electrical specifications - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 312
1 Values subject to change. See www.hp.com/support/cljcm6030mfp or www.hp.com/support/cljcm6040mfp for current information. 2 Configuration tested (HP Color LaserJet CM6030 and CM6040 MFP Series) Base model, simplex copying from ADF with A4 paper size.) 296 Appendix C Product specifications ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 313
Environmental specifications Environmental condition Temperature (product and print cartridge) Relative humidity Altitude Recommended 17° to 25°C (62.6° to 77 meters (0 feet) to 2500 meters (8000 feet) Storage/standby 0° to 35°C (32° to 95°F) 5% to 95% N/A ENWW Environmental specifications 297 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 314
298 Appendix C Product specifications ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 315
D Regulatory information ENWW 299 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 316
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 317
Boulevard, Boise, Idaho 83714-1021, USA declares that the product Product Name: Accessories Regulatory Model Number:2) Product Options: HP Color LaserJet CM6030, CM6040 MFP series CB473A - 1x500-sheet input tray/stand CB474A - 3x500-sheet input tray/stand CC516A - Booklet Maker CC517A - 3-Bin - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 318
Product Options: HP Color LaserJet CM6030f,CM6040f MFP series CB473A - 1x500 , CB385A, CB386A, CB387A conforms to the following Product Specifications: Safety: IEC 60950-1:2001 / EN60950-1: 2001 + Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ- - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 319
and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 320
your country/region for information on how to return your HP LaserJet printing supplies. Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 321
www.hp.com/go/recycle or contact your local authorities or the Electronics Industry Alliance (www.eiae.org). Disposal of waste equipment by users in private please contact your local city office, your household waste disposal service or the shop where you purchased the product. Material Safety Data - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 322
obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 323
of this data can be erased from the control panel of the MFP, but most must be erased using the Secure Storage Erase features available within HP Web Jetadmin. Secure Storage Erase features comply with U.S. Department of Defense (DOD) specification 5220-22.M. ENWW Certificate of volatility 307 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 324
Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health , or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 325
. See the HP LaserJet Analog Fax Accessory 300 User Guide for all regulatory approval information and regulatory notices associated with the fax functionality and that device. Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet CM6030, CM6040, CM6030f, CM6040f - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 326
Substances Table (China) 310 Appendix D Regulatory information ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 327
hardware 188 acoustic specifications 296 activity log, fax 179 address books, e-mail adding addresses 169 auto-complete function 168 clearing 59 deleting addresses 169 importing 185 LDAP support 164 recipient lists 168 recipient lists, creating 168 address, printer Macintosh, troubleshooting 276 ADF - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 328
of 226 Resets menu 59 Send Setup menu 41 Service menu 60 settings 66, 74 Time/Scheduling menu 27 troubleshooting 264 speed specifications 4 counterfeit supplies 193 cover pages 77, 141 covers, locating 8 custom-size paper settings Macintosh 77 customer support embedded Web server links 186 HP Printer - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 329
76 drivers Macintosh settings 77 Macintosh, troubleshooting 276 presets (Macintosh) 77 settings 66, 67, 74 shortcuts (Windows) 141 supported 63 universal 64 Windows, opening 141 duplex copying documents 156 duplex printing Windows 142 duplex printing accessory locating 8 specifications, physical - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 330
, sizes supported 167 scanner glass 167 sizes supported 167 tray 1 103 trays 2, 3, 4 104 Lock Resources, Macintosh 76 locking control panel menus 190 M Macintosh AppleTalk settings 33 driver settings 74, 77 drivers, troubleshooting 276 HP Printer Utility 75 problems, troubleshooting 276 314 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 331
support 289 supported operating systems 74 USB card, troubleshooting 277 Macintosh driver settings custom-size paper 77 Job Storage 80 Services tab 80 watermarks 78 mailbox, 3-bin capacity 5 selecting 117 specifications 34 DLC/LLC settings 33 gateways 91 HP Web Jetadmin 187 installing EIO cards 205 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 332
print tasks 139 printer languages 4 printing outdoor signs 137 output bin, selecting 117 speed specifications 4 troubleshooting 272 weatherproof maps 137 printing from tray 2, 3, or 4 104 priority onsite service 291 priority, settings 66, 74 private jobs cancel 140 Windows 142 problem-solving e-mail - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 333
power specifications 295 wake time 124 SMTP servers configuring gateway address 165 connect to 164 testing 165 validating gateway addresses 273 software embedded Web server 69 HP Easy Printer Care 69, 180 HP Printer Utility 75 HP Web Jetadmin 69 Macintosh 75, 94 settings 66, 74 supported operating - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 334
HP Printer Utility 76 supplies 193 supplies, status HP Easy Printer Care 180 supply-status, Services tab Macintosh 80 Windows 143 support embedded Web server links 186 HP Printer select paper 115 specifications, physical 293 trays, status HP Easy Printer Care 180 troubleshooting blank pages 272 - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 335
supplies 280 universal print driver 64 Windows driver settings 67 drivers supported 63 software components 94 supported operating systems 62 universal print driver 64 Windows 2000 fax 176 workflow, send to 172 V validating gateway addresses 273 voltage specifications 295 W wake time, setting - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 336
320 Index ENWW - HP Color LaserJet CM6030/CM6040 | HP Color LaserJet CM6040/CM6030 MFP Series - U - Page 337
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CM6040 MFP
CM6040f MFP
CM6030 MFP
CM6030f MFP
HP Color LaserJet CM6030 and
CM6040 MFP Series
User Guide