HP Color LaserJet CP1210 Service Manual
HP Color LaserJet CP1210 Manual
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HP Color LaserJet CP1210 manual content summary:
- HP Color LaserJet CP1210 | Service Manual - Page 1
HP Color LaserJet CP1210 and CP1510 Series Printers Service Manual - HP Color LaserJet CP1210 | Service Manual - Page 2
- HP Color LaserJet CP1210 | Service Manual - Page 3
HP Color LaserJet CP1210 and HP Color Laserjet CP1510 Series MFP Series Printers Service Manual - HP Color LaserJet CP1210 | Service Manual - Page 4
and understand all instructions in the user guide. Observe all warnings and instructions marked on the guide. Refer all servicing questions to qualified personnel. Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide. Trademark credits Microsoft® and Windows - HP Color LaserJet CP1210 | Service Manual - Page 5
installation 10 Macintosh software (HP Color LaserJet CP1510 only 10 Printer driver (HP Color LaserJet CP1210 Series Printer 10 Supported printer drivers (HP Color LaserJet CP1510 Series Printer 11 Other software provided ...11 Software for Windows 11 HP Color LaserJet CP1210 Series Toolbox - HP Color LaserJet CP1210 | Service Manual - Page 6
25 Service menu ...26 3 Paper and print Supported paper and print media ...28 Paper for the HP Color LaserJet CP1210 Series Printer 28 Supported paper and print media sizes 28 Supported paper types and tray capacity 29 Paper for the HP Color LaserJet CP1510 Series Printer 30 Supported paper and - HP Color LaserJet CP1210 | Service Manual - Page 7
43 Print Quality ...44 Print Density ...44 Paper Types ...44 Extended Print Modes 45 System Setup ...46 Service ...46 Network Settings ...47 Shop for Supplies ...47 Other Links ...47 HP ToolboxFX (HP Color LaserJet CP1510 Series Printer only 48 View HP ToolboxFX ...48 Status ...49 Event log ...49 - HP Color LaserJet CP1210 | Service Manual - Page 8
cartridges 63 Work with memory 66 Product memory (HP Color LaserJet CP1510 Series Printer only 66 Install memory DIMMs 66 Clean the product ...69 Clean the separation and pickup rollers 69 Clean the paper ...86 Step 9: drum cleaning 86 Pickup-and-feed system ...87 Jam detection ...88 vi ENWW - HP Color LaserJet CP1210 | Service Manual - Page 9
90 Before performing service ...92 After performing service ...92 Post-service test ...93 Print-quality test ...93 Parts removal order ...94 Remove the print cartridges ...95 Rollers (low-voltage 140 Power supply (fuser) ...146 Fuser ...149 7 Problem solve Solve problems checklist ...154 ENWW vii - HP Color LaserJet CP1210 | Service Manual - Page 10
(HP Color LaserJet CP1210 Series Printer only 176 Control-panel messages (HP Color LaserJet CP1510 Series Printer only 179 Pages and reports ...183 Demo page ...183 Configuration page ...183 Supplies status page ...183 Event log ...184 Paper-handling problems ...186 Jams ...186 Recover jams 186 - HP Color LaserJet CP1210 | Service Manual - Page 11
defaults on the HP Color LaserJet CP1210 Series Printer ...202 Restore the factory-set defaults on the (HP Color LaserJet CP1510 Series Printer ...202 Secondary service menu (HP Color LaserJet CP1510 Series Printer only 202 Open the secondary service menu 202 Secondary service menu structure 203 - HP Color LaserJet CP1210 | Service Manual - Page 12
environment 251 Ozone production ...251 Power consumption ...251 Paper use ...251 Plastics ...251 HP LaserJet print supplies 251 Return and recycling instructions 252 United States and Puerto Rico 252 Multiple returns (two to eight cartridges 252 Single returns 252 Shipping 252 Non-US returns - HP Color LaserJet CP1210 | Service Manual - Page 13
...184 Table 7-8 2ndary Service menu ...203 Table 8-1 Spare parts and replacement supplies 209 Table 8-2 Common fasteners ...211 Table 8-3 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer 213 Table 8-4 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer 215 Table - HP Color LaserJet CP1210 | Service Manual - Page 14
xii ENWW - HP Color LaserJet CP1210 | Service Manual - Page 15
-and-feed system ...87 Figure 6-1 Phillips and pozidrive screwdriver comparison 91 Figure 6-2 Parts-removal tree ...94 Figure 6-3 Remove the print cartridge ...95 Figure 6-4 Remove the pickup roller ...97 Figure 6-5 Remove the separation roller (1 of 2 98 Figure 6-6 Remove the separation roller - HP Color LaserJet CP1210 | Service Manual - Page 16
door and Tray 1 or jam-access door (7 of 7 110 Remove the control-panel module (1 of 4 112 Remove the control-panel module (2 of 4 112 Remove the control-panel module (3 of 4 113 Remove the control-panel module (4 of 4 113 Remove the memory-card reader (HP Color LaserJet CP1510 only 114 Remove - HP Color LaserJet CP1210 | Service Manual - Page 17
diagram ...170 Figure 7-7 Circuit diagram ...171 Figure 8-1 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer 212 Figure 8-2 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer 214 Figure 8-3 Internal components (1 of 4) ...216 Figure 8-4 Internal components (2 of - HP Color LaserJet CP1210 | Service Manual - Page 18
Figure 8-9 PCAs ...228 xvi ENWW - HP Color LaserJet CP1210 | Service Manual - Page 19
Product comparison ● Product features ● Walkaround (HP Color LaserJet CP1210 Series Printer) ● Walkaround (HP Color LaserJet CP1510 Series Printer) ● Supported operating systems ● Supported product software ● System requirements ● Connectivity (HP Color LaserJet CP1510 Series Printer only) ENWW 1 - HP Color LaserJet CP1210 | Service Manual - Page 20
-by-step instructions for installing and setting up the product. User Guide Provides detailed information for using the product and for problem solving. Available on the product CD or in Program Group if the software is installed on a computer. HP Color LaserJet CP1210 Series Toolbox To check - HP Color LaserJet CP1210 | Service Manual - Page 21
◦ Photo memory card slots ◦ PictBridge slot Product features Print Memory Supported operating systems Paper handling Printer driver features Interface connections HP Color LaserJet CP1210 Series Printer HP Color LaserJet CP1510 Series Printer ● Prints letter-size and A4-size pages at speeds up - HP Color LaserJet CP1210 | Service Manual - Page 22
The printer driver provides the option to manually print on both sides. Supplies ● Uses a print cartridge that has a no-shake design. ● Uses print cartridges with HP ColorSphere toner. Accessibility ● Online user guide is compatible with text screen-readers. ● Print cartridges can be installed - HP Color LaserJet CP1210 | Service Manual - Page 23
Walkaround (HP Color LaserJet CP1210 Series Printer) Front view 1 2 5 3 4 1 Output bin (holds 125 sheets of standard paper) 2 Front door (provides access to the print cartridges) 3 Jam-access door 4 Tray 1 (holds 150 sheets of standard paper) 5 Control panel Back and side view 1 2 1 Hi-Speed USB - HP Color LaserJet CP1210 | Service Manual - Page 24
USB connection NOTE: Do not connect the USB cable before installing the software. The installation program will notify you when the USB cable should be connected. This product supports a USB 2.0 connection. You must use an A-to-B type USB cable for printing. Model and serial numbers The model - HP Color LaserJet CP1210 | Service Manual - Page 25
Walkaround (HP Color LaserJet CP1510 Series Printer) Front view 1 2 3 7 4 5 6 1 Output bin (holds 125 sheets of standard paper) 2 Front door (provides access to the print cartridges) 3 Tray 1 (single-sheet priority feed slot) and jam-access door 4 Tray 2 (holds 150 sheets of standard paper) 5 - HP Color LaserJet CP1210 | Service Manual - Page 26
Back and side view 1 2 3 4 1 Hi-Speed USB 2.0 port and network port 2 Rear door (for jam access) 3 Power switch 4 Power connection Model and serial numbers The model number and serial number are listed on an identification label located inside the front - HP Color LaserJet CP1210 | Service Manual - Page 27
Supported operating systems The product supports the following operating systems: ● Windows 2000 ● Windows XP Home/Professional ● Windows Server 2003 (32-bit only) ● Windows Vista ● Mac OS X V10.2.8 and later (HP Color LaserJet CP1510 only) ENWW Supported operating systems 9 - HP Color LaserJet CP1210 | Service Manual - Page 28
Printer driver (HP Color LaserJet CP1210 Series Printer) The product comes with software for Windows that allows the computer to communicate with the product. This software is called a printer driver. Printer drivers provide access to product features, such as printing on custom-sized paper - HP Color LaserJet CP1210 | Service Manual - Page 29
printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, check boxes, and drop-down lists that are in the printer driver. Other software provided Software for Windows HP Color LaserJet CP1210 Series Toolbox HP Color LaserJet CP1210 Series - HP Color LaserJet CP1210 | Service Manual - Page 30
solving the problem. Software for networks (HP Color LaserJet CP1510 Series Printer only) HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for network-connected printers within your intranet. It should be installed only on the network administrator's computer. To download a current - HP Color LaserJet CP1210 | Service Manual - Page 31
the product into the Web browser. HP USB EWS Gateway software, which is automatically installed, also allows a Web browser to HP Embedded Web Server (HP Color LaserJet CP1510 Series Printer only) on page 58. Linux For information, go to www.hp.com/go/linuxprinting. ENWW Supported product software - HP Color LaserJet CP1210 | Service Manual - Page 32
System requirements Windows requirements ● 512 MB of RAM ● 350 MB of disk space Macintosh requirements (HP Color LaserJet CP1510 Series Printer only) ● 256 MB of RAM ● 150 MB of disk space 14 Chapter 1 Product basics ENWW - HP Color LaserJet CP1210 | Service Manual - Page 33
Connectivity (HP Color LaserJet CP1510 Series Printer only) Supported networks The HP Color LaserJet CP1510 Series Printer supports the TCP/IP protocol, which is the most widely used and accepted networking protocol. Many networking services utilize this protocol. This product also supports IPv4 - HP Color LaserJet CP1210 | Service Manual - Page 34
16 Chapter 1 Product basics ENWW - HP Color LaserJet CP1210 | Service Manual - Page 35
2 Control panel ● Control-panel walkaround (HP Color LaserJet CP1210 Series Printer) ● Control-panel walkaround (HP Color LaserJet CP1510 Series Printer) ● Use the control-panel menus (HP Color LaserJet CP1510 Series Printer only) ENWW 17 - HP Color LaserJet CP1210 | Service Manual - Page 36
that the product is out of paper. 6 Cancel button: To cancel the print job that is currently printing, press the Cancel button. 7 Jam light: Indicates that there is a jam in the product. NOTE: See Status-light patterns (HP Color LaserJet CP1210 Series Printer only) on page 172 for descriptions - HP Color LaserJet CP1210 | Service Manual - Page 37
HP Color LaserJet CP1510 Series Printer only) on page 21. 4 Print cartridge status gauges: These gauges show the consumption level for each print cartridge print cartridge is missing or installed incorrectly. ● The print cartridge is defective. ● The print cartridge might not be an HP cartridge. 5 - HP Color LaserJet CP1210 | Service Manual - Page 38
8 Back arrow ( ) button: Use this button for the following actions: ● Exit the control-panel menus. ● Scroll back to a previous menu in a submenu list. ● Scroll back to a previous menu item in a submenu list (without saving changes to the menu item). 9 Cancel Job (X) button: Press this button to - HP Color LaserJet CP1210 | Service Manual - Page 39
Use the control-panel menus (HP Color LaserJet CP1510 Series Printer only) Use the menus 1. Press OK to open the menus. 2. Press the Left menu on page 23 ● Network config. menu on page 25 ● Service menu on page 26 ENWW Use the control-panel menus (HP Color LaserJet CP1510 Series Printer only) 21 - HP Color LaserJet CP1210 | Service Manual - Page 40
count HP Color LaserJet CP1510 only: prints a page that lists the information above, and the monochrome (black and white) or color pages printed, number of memory cards inserted, number of PictBridge connections, and the PictBridge page count Prints a list of all the PCL fonts that are installed - HP Color LaserJet CP1210 | Service Manual - Page 41
the media type for printing internal reports or any print job that does not specify a type. Paper size Paper type Select the default size and type for Tray 2 from the list of available sizes and the error first. ENWW Use the control-panel menus (HP Color LaserJet CP1510 Series Printer only) 23 - HP Color LaserJet CP1210 | Service Manual - Page 42
Menu item Sub-menu item Sub-menu item Replace Supplies Override out Stop at out Cartridge low (1-20) Restrict color Enable color Disable color Courier font Display contrast Regular Dark Medium Darker Darkest Lightest Lighter Description Calibration mode: Determines the type of calibration - HP Color LaserJet CP1210 | Service Manual - Page 43
IP config Sub-menu item Automatic Manual Automatic crossover Network services On Off IPv4 IPv6 Memory card services available on this product. On Off The default setting is On. Use this option to enable or disable file sharing between an installed HP Color LaserJet CP1510 Series Printer only) 25 - HP Color LaserJet CP1210 | Service Manual - Page 44
Service menu Use this menu to restore default settings, clean the product, and activate special modes that affect print output. Menu item Restore defaults PowerSave Cleaning mode USB speed Less paper curl Archive print Description Sets all customized settings to the factory default values. Sets - HP Color LaserJet CP1210 | Service Manual - Page 45
3 Paper and print ● Supported paper and print media ● Load paper and print media ENWW 27 - HP Color LaserJet CP1210 | Service Manual - Page 46
paper and print media Paper for the HP Color LaserJet CP1210 Series Printer Supported paper and print media sizes This product supports a number of paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver - HP Color LaserJet CP1210 | Service Manual - Page 47
148 x 200 mm (5.83 x 7.87 inches) Tray 1 Supported paper types and tray capacity Media type Paper, including the following types: ● Plain ● Letterhead ● Color ● Preprinted ● Prepunched ● Recycled Thick paper Cover paper Glossy paper Transparencies Labels3 Envelopes Dimensions1 Weight Capacity2 - HP Color LaserJet CP1210 | Service Manual - Page 48
of print media. Check the printer driver for supported sizes. 2 Capacity can vary depending on media weight and thickness, and environmental conditions. 3 Smoothness: 100 to 250 (Sheffield) Paper for the HP Color LaserJet CP1510 Series Printer Supported paper and print media sizes This product - HP Color LaserJet CP1210 | Service Manual - Page 49
x 200 mm (5.83 x 7.87 inches) Tray 1 Tray 2 Supported paper types and tray capacity Media type Paper, including the following types: ● Plain ● Letterhead ● Color ● Preprinted ● Prepunched ● Recycled Thick paper Cover paper Dimensions1 Weight Capacity2 Paper orientation Minimum: 76 x 127 mm - HP Color LaserJet CP1210 | Service Manual - Page 50
Media type Dimensions1 Weight Capacity2 Paper orientation Glossy paper Photo paper Same as for paper Up to 220 g/m2 (59 lb) of the tray 1 The product supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. 2 Capacity can vary depending - HP Color LaserJet CP1210 | Service Manual - Page 51
and print media 1. Pull the tray out of the product and remove any paper. 2. Slide open the paper length and width guides. ● To load Legal-size paper, extend the tray by pressing and holding the extension tab while pulling the front of the tray toward you. NOTE: When it is loaded with - HP Color LaserJet CP1210 | Service Manual - Page 52
4. Push down on the paper to make sure that the paper stack is below the paper limit tabs on the side of the tray. 5. Slide the tray into the product. 34 Chapter 3 Paper and print ENWW - HP Color LaserJet CP1210 | Service Manual - Page 53
4 Manage and maintain ● Print information pages ● HP Color LaserJet CP1210 Series Toolbox ● HP ToolboxFX (HP Color LaserJet CP1510 Series Printer only) ● HP Embedded Web Server (HP Color LaserJet CP1510 Series Printer only) ● HP Web Jetadmin ● Manage supplies ENWW 35 - HP Color LaserJet CP1210 | Service Manual - Page 54
printed fromHP Color LaserJet CP1210 Series Toolbox or HP ToolboxFX. Print information pages on the HP Color LaserJet CP1210 Series Printer Use the must install the product software and connect the product to the computer. Print information pages on the HP Color LaserJet CP1510 Series Printer Use - HP Color LaserJet CP1210 | Service Manual - Page 55
pop-up-alert messages. ● View troubleshooting information. ● View online documentation. You must perform a recommended software installation to use HP Color LaserJet CP1210 Series Toolbox. NOTE: HP Color LaserJet CP1210 Series Toolbox is not supported for Windows Server 2003 or Macintosh operating - HP Color LaserJet CP1210 | Service Manual - Page 56
the HP Color LaserJet CP1210 Series Toolbox icon ( ). ● On the Windows Start menu, click Programs (or All Programs in Windows XP and Vista), click HP, click HP Color LaserJet CP1210 and HP Color Laserjet CP1510 Series, and then click HP Color LaserJet CP1210 Series Toolbox. HP Color LaserJet CP1210 - HP Color LaserJet CP1210 | Service Manual - Page 57
pages: ● Device status. This page indicates product conditions such as a jam or an empty tray. After you correct a problem, click Refresh status to update the product status. ● Supplies status. View about error messages, see Event log on page 184. ENWW HP Color LaserJet CP1210 Series Toolbox 39 - HP Color LaserJet CP1210 | Service Manual - Page 58
your computer when jams, low levels of toner in HP print cartridges, a non-HP print cartridge in use, Troubleshooting. View troubleshooting help topics, print troubleshooting pages, clean the product, and open Microsoft Office Basic Colors. For more information, see the product user guide. ● Paper - HP Color LaserJet CP1210 | Service Manual - Page 59
product user guide. Use the HP Basic Color Match to adjust spot colors in your printed output. ● User Guide. View information about the product usage, warranty, specifications, and support. The user guide is available in both HTML and PDF formats. ENWW HP Color LaserJet CP1210 Series Toolbox 41 - HP Color LaserJet CP1210 | Service Manual - Page 60
, prepunched, or glossy paper. ● Extended Print Modes. Change the default print modes. ● System Setup. Change the system settings, such as jam recovery and auto-continue. Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert. ● Service. Gain access to - HP Color LaserJet CP1210 | Service Manual - Page 61
HP Color LaserJet CP1510 Series Printer only) on page 21. The following options are available for handling print jobs when the product is out of media: ● Select Wait for paper to be loaded. ● Select Cancel from the Paper your changes take effect. ENWW HP Color LaserJet CP1210 Series Toolbox 43 - HP Color LaserJet CP1210 | Service Manual - Page 62
see Use the control-panel menus (HP Color LaserJet CP1510 Series Printer only) on page 21. Color Calibration ● Power On Calibration. Specify whether (slower) Full calibration improves the color accuracy of photos printed on 100 x 150 mm (4 x 6 in) HP Color Laser Photo Paper. ● Calibrate Now. Set the - HP Color LaserJet CP1210 | Service Manual - Page 63
types found in the printer driver. You can also change color that is applied to the page to prevent print-quality problems like toner scatter in high humidity (wet) environments. The options are 100% (No adjustment), 95% (-1), 90% (-2), and 85% (-3). ENWW HP Color LaserJet CP1210 Series Toolbox - HP Color LaserJet CP1210 | Service Manual - Page 64
by high-acid media that can cause print-quality problems. Drum Banding Select On to reduce the occurrence for fine adjustment of the yellow print cartridge to Intermediate Transfer Belt (ITB) click Apply before your changes take effect. Service Click Restore to return the product settings - HP Color LaserJet CP1210 | Service Manual - Page 65
that you close HP Color LaserJet CP1210 Series Toolbox and reopen it. ● HP Instant Support. Connects to the HP Instant Support Web site. ● Support and Troubleshooting. Connects to the support site for the product where you can search for help with a specific problem. ● Product Registration. Connects - HP Color LaserJet CP1210 | Service Manual - Page 66
(HP Color LaserJet CP1510 Series Printer only) HP ToolboxFX is a program that you can use to complete the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up-alert messages. ● View troubleshooting information. ● View online documentation. You can view HP - HP Color LaserJet CP1210 | Service Manual - Page 67
pages: ● Device status. This page indicates product conditions such as a jam or an empty tray. After you correct a problem, click Refresh status to update the product status. ● Supplies status. messages, see Event log on page 184. ENWW HP ToolboxFX (HP Color LaserJet CP1510 Series Printer only) 49 - HP Color LaserJet CP1210 | Service Manual - Page 68
your computer when jams, low levels of toner in HP print cartridges, a non-HP print cartridge in use, Troubleshooting. View troubleshooting help topics, print troubleshooting pages, clean the product, and open Microsoft Office Basic Colors. For more information see the product User Guide. ● Paper - HP Color LaserJet CP1210 | Service Manual - Page 69
. Use the HP Basic Color Match to adjust spot colors in your printed output. ● User Guide. View information about the product usage, warranty, specifications, and support. The user guide is available in both HTML and PDF formats. ENWW HP ToolboxFX (HP Color LaserJet CP1510 Series Printer only) 51 - HP Color LaserJet CP1210 | Service Manual - Page 70
, prepunched, or glossy paper. ● Extended Print Modes. Change the default print modes. ● System Setup. Change the system settings, such as jam recovery and auto-continue. Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert. ● Service. Gain access to - HP Color LaserJet CP1210 | Service Manual - Page 71
, see Use the control-panel menus (HP Color LaserJet CP1510 Series Printer only) on page 21. The following options are available for handling print jobs when the product is out of media: ● Select Wait for paper to be loaded. ● Select Cancel from the Paper out action drop-down list to cancel - HP Color LaserJet CP1210 | Service Manual - Page 72
see Use the control-panel menus (HP Color LaserJet CP1510 Series Printer only) on page 21. Color Calibration ● Power On Calibration. Specify whether (slower) Full calibration improves the color accuracy of photos printed on 100 x 150 mm (4 x 6 in) HP Color Laser Photo Paper. ● Calibrate Now. Set the - HP Color LaserJet CP1210 | Service Manual - Page 73
found in the printer driver. You can also color that is applied to the page to prevent print-quality problems like toner scatter in high humidity (wet) environments. The options are 100% (No adjustment), 95% (-1), 90% (-2), and 85% (-3). ENWW HP ToolboxFX (HP Color LaserJet CP1510 Series Printer - HP Color LaserJet CP1210 | Service Manual - Page 74
for fine adjustment of the yellow print cartridge to Intermediate Transfer Belt (ITB) transfer Service During the printing process, paper, toner and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. The HP - HP Color LaserJet CP1210 | Service Manual - Page 75
the HP Instant Support Web site. ● Support and Troubleshooting. Connects to the support site for the product where you can search for help with a specific problem. ● Product Registration. Connects to the HP product registration Web site. ENWW HP ToolboxFX (HP Color LaserJet CP1510 Series Printer - HP Color LaserJet CP1210 | Service Manual - Page 76
Web Server (HP Color LaserJet CP1510 Series Printer only) When the product is connected to the network, the embedded Web server is automatically available. You can open the embedded Web server from Windows 95 and later. NOTE: When the product is directly connected to a computer, use HP ToolboxFX to - HP Color LaserJet CP1210 | Service Manual - Page 77
the product. Paper Handling: Allows you to change the paper-handling defaults for Service: Allows you to start the cleaning procedure on the product. ● Support button: Provides a link to the product support page. The Support HP Embedded Web Server (HP Color LaserJet CP1510 Series Printer only) 59 - HP Color LaserJet CP1210 | Service Manual - Page 78
Tab or section Provides the ability to change network settings from your computer. Description NOTE: The Networking tab can be password-protected. 60 Chapter 4 Manage and maintain ENWW - HP Color LaserJet CP1210 | Service Manual - Page 79
tool for network-connected printers within your intranet. It should be installed only on the network administrator's computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin. When installed on a host server, any - HP Color LaserJet CP1210 | Service Manual - Page 80
damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Replace print cartridges on page 63. To recycle the used cartridge, follow the instructions included with the new cartridge. HP fraud hotline and Web site - HP Color LaserJet CP1210 | Service Manual - Page 81
return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item. Replace supplies Replace print cartridges 1. Open the front door. 2. Pull out the print-cartridge drawer. 3. Grasp the handle on the old print - HP Color LaserJet CP1210 | Service Manual - Page 82
, plastic shield from the bottom of the new print cartridge. CAUTION: Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on the imaging drum can cause print-quality problems. 6. Insert the new print cartridge into the product. 64 Chapter 4 Manage and maintain ENWW - HP Color LaserJet CP1210 | Service Manual - Page 83
up to completely remove the sealing tape. Discard the sealing tape. 8. Close the print-cartridge drawer. 9. Close the front door. 10. Place the old print cartridge in the box for the new print cartridge. Follow the recycling instructions that are included in the box. ENWW Manage supplies 65 - HP Color LaserJet CP1210 | Service Manual - Page 84
Work with memory Product memory (HP Color LaserJet CP1510 Series Printer only) The HP Color LaserJet CP1510 Series Printer has one dual inline memory module (DIMM) slot. Use the DIMM slot to upgrade the product with the following items: ● More product memory (DIMMs are - HP Color LaserJet CP1210 | Service Manual - Page 85
the DIMM with the bar in the DIMM slot at an angle. 6. Push down on the DIMM until both latches engage the DIMM. When the installation is correct, the metal contacts are not visible. NOTE: If you have difficulty inserting the DIMM, make sure that the notch on the bottom of - HP Color LaserJet CP1210 | Service Manual - Page 86
7. Close the DIMM access door. 8. Reconnect the power cable and USB or network cable, and then turn on the product. 9. See Enable memory on page 69 to enable the memory. 68 Chapter 4 Manage and maintain ENWW - HP Color LaserJet CP1210 | Service Manual - Page 87
has a cleaning mode that can correct and prevent these problems. Use the HP Color LaserJet CP1210 Series Toolbox to clean the paper path 1. Open HP Color LaserJet CP1210 Series Toolbox. 2. Click the Help folder, and then click the Troubleshooting page. 3. In the area for Cleaning Mode, click Start - HP Color LaserJet CP1210 | Service Manual - Page 88
Service page. 3. In the area for Cleaning Mode, click Start to begin the cleaning process. The product processes a single page, and then returns to the Ready state when the cleaning process is complete. Upgrade firmware To upgrade the product firmware, download the firmware update file from www.hp - HP Color LaserJet CP1210 | Service Manual - Page 89
5 Theory of operation This chapter presents an overview of the major components of the printer, and includes a detailed discussion of the image-formation system. ● Basic operation ● Engine control system ● Laser/scanner system ● Image-formation system ● Pickup-and-feed system ENWW 71 - HP Color LaserJet CP1210 | Service Manual - Page 90
Basic operation Major product systems The product includes the following systems: ● Engine control system ● Laser/scanner system ● Image-formation system ● Pickup-and-feed system Figure 5-1 Product systems LASER/SCANNER SYSTEM ENGINE CONTROL SYSTEM IMAGE-FORMATION SYSTEM PICKUP-AND-FEED SYSTEM - HP Color LaserJet CP1210 | Service Manual - Page 91
Item 1 2 3 4 5 6 7 Description Item Fuser unit 8 Delivery roller 9 Print cartridge 10 Laser/scanner unit 11 Photosensitive drum 12 Priority slot media-feed roller (HP Color 13 LaserJet CP1510 Series Printer only) Primary transfer pad 14 6 Description Intermediate transfer belt (ITB - HP Color LaserJet CP1210 | Service Manual - Page 92
toner level, cartridge presence, and environment; completes any required calibration (color registration control and period until the fuser paper sensor detects the trailing edge of paper Forms the images on printed sheet out of the printer The printer enters the INTR period as soon as - HP Color LaserJet CP1210 | Service Manual - Page 93
Engine control system The engine control system coordinates all printer functions and drives the other three systems. The engine control system contains the DC controller, high-voltage power-supply PCA, and low-voltage power-supply - HP Color LaserJet CP1210 | Service Manual - Page 94
DC controller Figure 5-4 DC controller circuit diagram Fuser unit DC controller AC input Cartridge Fuser power supply Low-voltage power supply High-voltage power supply Formatter M Motor Solenoid Switch Sensor Sensor ITB unit Laser/scanner unit 76 Chapter 5 Theory of operation ENWW - HP Color LaserJet CP1210 | Service Manual - Page 95
Low-voltage power supply Figure 5-5 Low-voltage power supply AC input Fuse FU901 Noise filter Power switch SW801 Fuse FU801 Fuser control circuit Fuser power suppl y DC controller Noise filter Only for the 200V model Frequency detection circuit Rectifying circuit +24V generation circuit - HP Color LaserJet CP1210 | Service Manual - Page 96
circuit Developing high-voltage generation circuit Blade high-voltage generation circuit PRI DEV1 DEV2 DEV3 DEV4 BLD1 BLD2 BLD3 BLD4 Cartridge Photosensitive drum Primary transfer pad ICLB ICLR ITB ITB cleaning unit Secondary transfer roller TR2 TR1_1 TR1_23 TR1_23 TR1_4 ITB cleaning - HP Color LaserJet CP1210 | Service Manual - Page 97
Laser/scanner system The formatter sends video signals to the DC controller, which controls the laser/scanner. When the laser/ scanner system receives those signals, it converts them to latent images on the photosensitive drum. Figure 5-7 Laser/scanner system Laser failure detection The optical - HP Color LaserJet CP1210 | Service Manual - Page 98
The image-formation system forms a toner image on media. The product includes four print cartridges that contain the toner. Toner is applied in the following order, using only the colors necessary for a specific image: yellow (Y), magenta (M), cyan (C), and black (Bk). Figure 5-8 Image-formation - HP Color LaserJet CP1210 | Service Manual - Page 99
These processes are divided into nine steps, which are shown in Figure 5-9 Image-formation process on page 81 and described in the following sections. Figure 5-9 Image-formation process Delivery 7. Fusing Fuser Latent image formation 2. Laser beam exposure 1. Primary charging 3. Development - HP Color LaserJet CP1210 | Service Manual - Page 100
Step 2: laser-beam exposure The laser beam scans the photosensitive drum to neutralize the negative charge on portions of the drum surface. An electrostatic latent image is formed where the negative charge was neutralized. Figure 5-11 Laser-beam exposure Laser beam Unexposed area Exposed area - HP Color LaserJet CP1210 | Service Manual - Page 101
Transfer stage Step 4: primary transfer The toner image on the photosensitive drum is transferred to the ITB. The DC positive bias is applied to the primary transfer pad. The negatively charged toner transfers to the ITB from the drum surface. Figure 5-13 Primary transfer Photosensitive drum - HP Color LaserJet CP1210 | Service Manual - Page 102
Step 6: separation from the drum The elasticity of the print media and the curvature of the ITB drive roller cause the media to separate from the ITB. Figure 5-15 Separation from the drum Media ITB ITB drive roller Secondary transfer roller Fusing stage Until the fusing stage is complete, the image - HP Color LaserJet CP1210 | Service Manual - Page 103
to the photosensitive drum from the ITB surface. Figure 5-17 ITB cleaning Positive potential waste toner Negative potential waste toner Cartridge Partition sheet ITB cleaning brush Sweeper strip DC bias Photosensitive drum ITB cleaning roller ITB DC bias ENWW Image-formation system - HP Color LaserJet CP1210 | Service Manual - Page 104
Drum cleaning stage Not all of the toner is removed from the photosensitive drum during the transfer stage. During the cleaning stage, the residual, or waste, toner is cleared from the drum surface to prepare the surface for the next latent-image formation. Step 9: drum cleaning The cleaning blade - HP Color LaserJet CP1210 | Service Manual - Page 105
of several types of feed rollers. Figure 5-19 Pickup-and-feed system SR609 M703 M701 SR603 SR602 SR605 M702 SL705 SR601 HP Color LaserJet CP1510 only Number M701 M702 M703 SL705 SR601 Description Main motor Pickup motor Fuser motor Number SR602 SR603 SR604 Cassette pickup solenoid - HP Color LaserJet CP1210 | Service Manual - Page 106
(HP Color LaserJet CP1510 only) ● Priority slot top-of-page sensor (HP Color LaserJet CP1510 only) ● Fuser delivery sensor The product detects the following jams: ● Pickup delay jam ● Pickup stationary jam ● Delivery delay jam ● Delivery stationary jam ● Fixing wrapping jam ● Residual media jam 88 - HP Color LaserJet CP1210 | Service Manual - Page 107
● Introduction ● Removal and replacement strategy ● Electrostatic discharge ● Required tools ● Before performing service ● After performing service ● Post-service test ● Parts removal order ● Remove the print cartridges ● Rollers ● Transfer roller ● Feed assembly ● External panels, covers, and doors - HP Color LaserJet CP1210 | Service Manual - Page 108
HP does not support repairing individual subassemblies or problem solving at the component level. Note the length, diameter, color guides. Removal and replacement strategy WARNING! Turn the product off, wait 5 seconds, and then remove the power cord before attempting to service or installation. Also - HP Color LaserJet CP1210 | Service Manual - Page 109
● Needle-nose pliers ● ESD mat (if one is available) ● Penlight (optional) CAUTION: Always use a Phillips screwdriver (callout 1). Do not use a pozidrive screwdriver (callout 2) or any motorized screwdriver. These can damage screws or screw threads. CAUTION: Avoid pulling directly on wires to - HP Color LaserJet CP1210 | Service Manual - Page 110
before touching an ESD-sensitive part. ● Remove the print cartridges. See Remove the print cartridges on page 95. ● Remove the Tray 2 cassette. After performing service ● Plug in the power cable. ● Reinstall the print cartridges. ● Reinstall the Tray 2 cassette. 92 Chapter 6 Removal and replacement - HP Color LaserJet CP1210 | Service Manual - Page 111
● HP Color LaserJet CP1210 Series printer ◦ Press and hold the Resume button for two to three seconds to print a configuration page and a supplies status page. NOTE: Before you can print the configuration page, you must install the product software and connect the product to the computer. ● HP Color - HP Color LaserJet CP1210 | Service Manual - Page 112
) Control panel (fax/memory-card models) Pickup roller Separation roller Transfer roller Feed assembly Front door and front-lower cover door Print-cartridge drawer Right cover Left cover Front-right cover Rear-upper cover Top Cover Power supply (high voltage) ITB Rear-side cover Scanner - HP Color LaserJet CP1210 | Service Manual - Page 113
. CAUTION: Do not touch the imaging drum on the bottom of the print cartridge. Finger prints on the imaging drum can cause print-quality problems. Do not allow the image drum to contact any surface when the cartridges are set down. Protect the image drum at all times. Dust and debris can stick - HP Color LaserJet CP1210 | Service Manual - Page 114
paper pickup problems. 1. Use one of the following methods to rotate the roller into the position required to remove it. ● HP Color LaserJet CP1210 Series Printer ● HP Color LaserJet CP1510 Series Printer a. Open the Secondary Service menu by front-side up. Always support the ADF and scanner cover - HP Color LaserJet CP1210 | Service Manual - Page 115
3. Release the two white plastic locking tabs and remove the pickup roller. Figure 6-4 Remove the pickup roller ENWW Rollers 97 - HP Color LaserJet CP1210 | Service Manual - Page 116
Skin oils on the roller can cause paper pickup problems. 1. Remove Tray 2, and then carefully place the product front-side up. CAUTION: The ADF and scanner cover are not captive and can open suddenly if the product is placed front-side up. Always support - HP Color LaserJet CP1210 | Service Manual - Page 117
3. Release the roller holder to release the roller-locking pins. Remove the separation roller. Figure 6-6 Remove the separation roller (2 of 2) ENWW Rollers 99 - HP Color LaserJet CP1210 | Service Manual - Page 118
Transfer roller 1. Open the rear door. 2. Release the retainer clip and then rotate it until the pin on the clip aligns with the slot in the mounting bracket. Figure 6-7 Remove the transfer roller (1 of 3) 3. Remove the clip. Repeat these steps for the remaining retainer clip. TIP: One of the clips - HP Color LaserJet CP1210 | Service Manual - Page 119
mounting bracket, and then remove the transfer roller. CAUTION: Do not touch the black sponge portion of the roller. Skin oils can cause print-quality problems. Figure 6-9 Remove the transfer roller (3 of 3) ENWW Transfer roller 101 - HP Color LaserJet CP1210 | Service Manual - Page 120
Feed assembly 1. Release one captive screw (callout 1) and release two tabs (callout 2). Figure 6-10 Remove the feed assembly (1 of 2) 2 1 2. Remove the transfer roller assembly Figure 6-11 Remove the feed assembly (2 of 2) 102 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 121
External panels, covers, and doors Right cover 1. Remove one screw (callout 1). Figure 6-12 Remove the right cover (1 of 4) 1 2. Carefully pry the front of the right cover away from the product to release one tab. Figure 6-13 Remove the right cover (2 of 4) ENWW External panels, covers, and doors - HP Color LaserJet CP1210 | Service Manual - Page 122
3. Use a small flatblade screwdriver to release three tabs (callout 2) at the back of the product. Figure 6-14 Remove the right cover (3 of 4) 2 4. Rotate the bottom of the cover away from the product, and then slide it up to remove it. Figure 6-15 Remove the right cover (4 of 4) 104 Chapter 6 - HP Color LaserJet CP1210 | Service Manual - Page 123
Left cover 1. Remove one screw (callout 1). Figure 6-16 Remove the left cover (1 of 4) 1 2. Open the front door, and then use a small flatblade screwdriver to release three tabs (callout 2). NOTE: It might be easier to release the tabs if you first release the bottom tab, then the middle tab, and - HP Color LaserJet CP1210 | Service Manual - Page 124
3. Use a small flatblade screwdriver to release two tabs (callout 3) at the back of the product. CAUTION: The bottom tab might be difficult to release. Make sure that you do not break the tab. Figure 6-18 Remove the left cover (3 of 4) 3 4. Rotate the bottom of the cover away from the product, and - HP Color LaserJet CP1210 | Service Manual - Page 125
HP Color LaserJet CP1210 Series, the door located below the front door is the jam-access door. For the HP Color LaserJet CP1510 Series, the door located below the front door is the Tray 1 (priorityfeed slot) door. 1. Open the Tray 1 or jam-access door. HP Color LaserJet CP1510 Series Printer only - HP Color LaserJet CP1210 | Service Manual - Page 126
and then slide it to the left to release the right-side hinge. Remove the door. Figure 6-22 Remove the front door and Tray 1 or jam-access door (3 of 7) 1 2 4. Open the front door, and then use a small flatblade screwdriver to release one tab (callout 1) on the left-side front-door cam - HP Color LaserJet CP1210 | Service Manual - Page 127
it without using any twisting motion that might break the hinge pin off of the cam. Figure 6-24 Remove the front door and Tray 1 or jam-access door (5 of 7) 2 6. Carefully flex the edges of the door to release the right- and left-side door retainer arms. Figure 6-25 Remove the front - HP Color LaserJet CP1210 | Service Manual - Page 128
7. Lower the left side of the door, and then slide it to the left to release the right-side door hinge pin. Remove the door. Figure 6-26 Remove the front door and Tray 1 or jam-access door (7 of 7) 1 2 110 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 129
Control-panel module and photo-card reader PCA The HP Color LaserJet CP1210 does not have a memory-card reader. CAUTION: Do not bend or fold the flat flexible cables (FFCs) during removal or installation. Also, do not straighten pre-folds in the FFCs. You must make sure that all FFCs are fully - HP Color LaserJet CP1210 | Service Manual - Page 130
3. HP Color LaserJet CP1210 Series Printer: Disconnect one FFC (callout 1), and then remove one screw (callout 2). Figure 6-27 Remove the control-panel module (1 of 4) 1 2 or HP Color LaserJet CP1510ni only: Disconnect one FFC (callout 3), one wire-harness connector (callout 4), and then remove - HP Color LaserJet CP1210 | Service Manual - Page 131
4. Use a small flatblade screwdriver to release one tab (callout 6). Figure 6-29 Remove the control-panel module (3 of 4) 6 5. Rotate the top of the control-panel module away from the product to remove it. Figure 6-30 Remove the control-panel module (4 of 4) ENWW External panels, covers, and doors - HP Color LaserJet CP1210 | Service Manual - Page 132
6. HP Color LaserJet CP1510ni only: Release one tab (callout 7), and then rotate the photo-card reader PCA toward the control-panel PCA to remove it. Figure 6-31 Remove the memory-card reader (HP Color LaserJet CP1510 only) 7 114 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 133
Rear-side cover 1. Remove the right cover. See Right cover on page 103. 2. Open the rear door. 3. Use a small flatblade screwdriver to release two tabs (callout 1). Figure 6-32 Remove the rear-side cover (1 of 2) 1 4. Remove the rear-side cover. TIP: Note the location of the mounting tabs (callout - HP Color LaserJet CP1210 | Service Manual - Page 134
Rear-upper cover 1. Remove the following components: ● Right cover. See Right cover on page 103. ● Left cover. See Left cover on page 105. ● Rear-side cover. See Rear-side cover on page 115. 2. Open the rear door. 3. Use a small flatblade screwdriver to release two tabs (callout 1). Figure 6-34 - HP Color LaserJet CP1210 | Service Manual - Page 135
Rear door and rear-lower cover 1. Remove the following components: ● Right cover. See Right cover on page 103. ● Left cover. See Left cover on page 105. ● Rear-side cover. See Rear-side cover on page 115. 2. Remove two screws (callout 1). Figure 6-36 Remove the rear door and rear-lower cover (1 of - HP Color LaserJet CP1210 | Service Manual - Page 136
lower cover to separate the rear cover (callout 3) from the rear door (callout 4). NOTE: If you are installing a replacement rear-lower door, remove the feed assembly from the discarded door, and then install it on the replacement door. See Feed assembly on page 102. Figure 6-39 Remove the rear door - HP Color LaserJet CP1210 | Service Manual - Page 137
Left cover on page 105. ● Control-panel module and memory-card reader. See Control-panel module and photo-card reader PCA on page 111. NOTE: HP Color LaserJet CP1210 does not have a memory-card reader. ● Rear-side cover. See Rear-side cover on page 115. ● Rear-upper cover. See Rear-upper cover on - HP Color LaserJet CP1210 | Service Manual - Page 138
4. Release one tab (callout 2). Figure 6-41 Remove the top cover (2 of 4) 2 5. Release two tabs (callout 3). Figure 6-42 Remove the top cover (3 of 4) 3 120 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 139
6. Remove the top cover. Figure 6-43 Remove the top cover (4 of 4) ENWW External panels, covers, and doors 121 - HP Color LaserJet CP1210 | Service Manual - Page 140
Internal assemblies Main motor 1. Remove the right cover. See Right cover on page 103. 2. Disconnect one wire-harness connector (callout 1), and then release two tabs (callout 2) to release the retainer (callout 3). Slide the retainer down and separate it from the chassis. Figure 6-44 Remove the - HP Color LaserJet CP1210 | Service Manual - Page 141
Fuser motor 1. Remove the right cover. See Right cover on page 103. 2. Disconnect one wire-harness connector (callout 1). Figure 6-46 Remove the fuser motor (1 of 2) 1 3. Remove two screws (callout 2), and then remove the fuser motor. Figure 6-47 Remove the fuser motor (2 of 2) 2 ENWW Internal - HP Color LaserJet CP1210 | Service Manual - Page 142
. See Left cover on page 105. ● Rear-side cover. See Rear-side cover on page 115. 2. Open the front door and pull out the print-cartridge drawer. Figure 6-48 Remove the ITB (1 of 9) 3. Release one tab (callout 1). Figure 6-49 Remove the ITB (2 of 9) 1 124 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 143
2) away from the chassis, and then remove it. Repeat the previous step and this step for the other cartridge-drawer retainer. Figure 6-50 Remove the ITB (3 of 9) 1 2 5. Pull the print-cartridge drawer straight out of the product to remove it. Figure 6-51 Remove the ITB (4 of 9) ENWW Internal - HP Color LaserJet CP1210 | Service Manual - Page 144
wire harness from the retainer (callout 4). Figure 6-52 Remove the ITB (5 of 9) 3 4 7. Open the rear door. 8. Remove one screw (callout 5), and then remove the print-cartridge drawer stop (callout 6). Figure 6-53 Remove the ITB (6 of 9) 5 6 126 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 145
damage to the secondarytransfer (T2) roller. CAUTION: Avoid touching the black plastic transfer belt. Skin oils on the belt might cause printquality problems. Figure 6-54 Remove the ITB (7 of 9) 10. Feed the ITB wire harness (callout 7) through an opening in the chassis (callout 8). Figure 6-55 - HP Color LaserJet CP1210 | Service Manual - Page 146
11. Carefully pull the ITB straight out of the product. WARNING! Handle the ITB by its hard plastic sides to avoid damage to the sheet-metal frame. The lower sheet-metal portion of the ITB frame can be easily bent. See Figure 6-57 Reinstall the ITB (1 of 2) on page 129. CAUTION: Make sure that the - HP Color LaserJet CP1210 | Service Manual - Page 147
belt or roller might cause print-quality problems. ● Do not let the transfer belt problems. ● Make sure that the wire harness is not twisted or pinched after it is passed through the opening in the chassis and that the ITB sits flat in the product. NOTE: When the print-cartridge drawer is installed - HP Color LaserJet CP1210 | Service Manual - Page 148
contact with or adheres to the transfer belt. Tape or tape residue on the transfer belt will cause print-quality problems. NOTE: Make sure that you remove all of the tape and tape residue after installing the ITB. Figure 6-58 Reinstall the ITB (2 of 2) 130 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 149
problems. Replacing the DC controller PCA before the formatter PCA Use the following procedure if you need to install Install a replacement DC controller PCA. 2. Turn the product power on, and wait for the print-cartridge removing product parts. Always perform service work at an ESD-protected - HP Color LaserJet CP1210 | Service Manual - Page 150
all of the FFCs and wire-harness connectors from the DC controller PCA. ● Three FFCs: J107, J108, and J115 ● Wire harness ◦ HP Color LaserJet CP1210 Series Printer: 14 wire-harness connectors: J012, J104, J105, J109, J110, J111, J112, J113, J116. J118, J119, J120, J121, and J124 NOTE: J117 - HP Color LaserJet CP1210 | Service Manual - Page 151
NOTE: J126 and J127 are not used. Figure 6-60 Remove the DC controller PCA (2 of 3) 4. Remove four screws (callout 3), and then remove the DC controller PCA. NOTE: These four screws are ground screws. Make sure that the correct screws are used to reinstall the DC controller PCA. Figure 6-61 Remove - HP Color LaserJet CP1210 | Service Manual - Page 152
Install a replacement formatter PCA. 2. Turn the product power on, and wait for the print-cartridge HP Color LaserJet CP1510 Series Printer. CAUTION: Do not bend or fold the flat flexible cables (FFCs) during removal or installation product parts. Always perform service work at an ESD-protected - HP Color LaserJet CP1210 | Service Manual - Page 153
connectors from the formatter PCA. ● FFCs ◦ HP Color LaserJet CP1210 Series Printer: J1 and J2 ◦ HP Color LaserJet CP1510 Series Printer: J2 and J5 ● Wire-harness connectors ◦ HP Color LaserJet CP1210 Series Printer: J4 ◦ HP Color LaserJet CP1510 Series Printer: J1 and P4 Figure 6-62 Remove the - HP Color LaserJet CP1210 | Service Manual - Page 154
or fold the flat flexible cables (FFCs) during removal or installation. Also, do not straighten pre-folds in the FFCs. You See Control-panel module and photo-card reader PCA on page 111. NOTE: The HP Color LaserJet CP1210 Series Printer does not have a memory-card reader. ● Rear-side cover. See Rear- - HP Color LaserJet CP1210 | Service Manual - Page 155
3. Disconnect two wire-harness connectors (callout 2) and release the wire harness from the retainer (callout 3). Figure 6-65 Remove the power supply (high-voltage; 2 of 6) 2 3 4. Remove one screw (callout 4), and then release the sub-PCA from the chassis (callout 5). Figure 6-66 Remove the power - HP Color LaserJet CP1210 | Service Manual - Page 156
5. Remove four screws (callout 6). NOTE: The screw at the lower back of the power supply is a ground screw. Make sure that this screw is placed in the correct position when the power supply is reinstalled. Figure 6-67 Remove the power supply (high-voltage; 4 of 6) 6 6. Release seven tabs (callout - HP Color LaserJet CP1210 | Service Manual - Page 157
7. Remove the power supply. Figure 6-69 Remove the power supply (high-voltage; 6 of 6) ENWW Internal assemblies 139 - HP Color LaserJet CP1210 | Service Manual - Page 158
Power supply (low-voltage) CAUTION: Do not bend or fold the flat flexible cables (FFCs) during removal or installation. Also, do not straighten pre-folds in the FFCs. You must make sure that all FFCs are fully seated in their connectors. Failure to fully - HP Color LaserJet CP1210 | Service Manual - Page 159
3. Disconnect one wire-harness connector (callout 3) and release the wire harness from the retainer (callout 4). TIP: It might be easier to release one tab, and then remove the retainer from the product chassis. Figure 6-71 Remove the power supply (low-voltage; 2 of 10) 3 4 4. Release two tabs ( - HP Color LaserJet CP1210 | Service Manual - Page 160
5. Disconnect two wire-harness connectors (callout 7; J102 and J103). Figure 6-73 Remove the power supply (low-voltage; 4 of 10) 7 6. HP Color LaserJet CP1510 Series Printer only: Disconnect one connector (callout 8; P4), and then remove four screws (callout 9) to release the formatter PCA from the - HP Color LaserJet CP1210 | Service Manual - Page 161
supply (low-voltage; 6 of 10) 10 8. Release two tabs (callout 11), and then carefully remove the retainer (callout 12). NOTE: For the HP Color LaserJet CP1510 Series Printer, it might be easier to remove this retainer if you first move the cable that connects the memory-card reader and the formatter - HP Color LaserJet CP1210 | Service Manual - Page 162
9. Remove two screws (callout 13). Figure 6-77 Remove the power supply (low-voltage; 8 of 10) 13 10. Pull the power supply away from the chassis (it will not come completely out). Figure 6-78 Remove the power supply (low-voltage; 9 of 10) 144 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 163
11. Rotate the end of the power supply near the control-panel module out and away from the product until it clears the chassis, and then slide the power supply toward the control-panel module to remove it. NOTE: As you remove the power supply, feed the wire harness at the rear of the product through - HP Color LaserJet CP1210 | Service Manual - Page 164
Power supply (fuser) 1. Remove the following components: ● Right cover. See Right cover on page 103. ● Left cover. See Left cover on page 105. ● Rear-side cover. See Rear-side cover on page 115. ● Rear door and rear-lower cover. See Rear door and rear-lower cover on page 117. 2. Remove two screws ( - HP Color LaserJet CP1210 | Service Manual - Page 165
4. Release one tab (callout 4), slide the retainer toward the interface connectors to release it, and then separate the retainer from the chassis. Figure 6-82 Remove the power supply (fuser; 3 of 5) 4 5. Remove four screws (callout 5). NOTE: The two screws near the power switch are ground screws. - HP Color LaserJet CP1210 | Service Manual - Page 166
6. Remove the power supply. Figure 6-84 Remove the power supply (fuser; 5 of 5) 148 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 167
page 105. ● Control-panel module and memory-card reader. See Control-panel module and photo-card reader PCA on page 111. NOTE: The HP Color LaserJet CP1210 Series Printer does not have a memory-card reader. ● Rear-side cover. See Rear-side cover on page 115. ● Rear-upper cover. See Rear-upper cover - HP Color LaserJet CP1210 | Service Manual - Page 168
3. Disconnect five wire-harness connectors (callout 3). Remove the wire harness from the guides and one retainer. Figure 6-86 Remove the fuser (2 of 4) 3 3 4. Remove four screws (callout 4). Figure 6-87 Remove the fuser (3 of 4) 4 150 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 169
5. Remove the fuser. CAUTION: Handle the fuser carefully. The sensors that are mounted to the output side of the fuser can be easily dislodged. When the fuser is reinstalled, make sure that the sensors are present, and correctly fastened to the fuser assembly. Figure 6-88 Remove the fuser (4 of 4) - HP Color LaserJet CP1210 | Service Manual - Page 170
152 Chapter 6 Removal and replacement ENWW - HP Color LaserJet CP1210 | Service Manual - Page 171
) for the HP Color LaserJet CP1210, you must install the CP1210 Service Config Utility (available at your HP authorized repair center). ● Solve problems checklist ● Menu map (HP Color LaserJet CP1510 Series Printer only) ● Troubleshooting process ● Tools for troubleshooting ● Problem-solve diagrams - HP Color LaserJet CP1210 | Service Manual - Page 172
pull tab on the cartridge removed? For additional information about installation and setup, see the product getting started guide. If you cannot find solutions to problems in this guide, go to www.hp.com/support/ljcp1210series or www.hp.com/support/ljcp1510series. 154 Chapter 7 Problem solve ENWW - HP Color LaserJet CP1210 | Service Manual - Page 173
Menu map (HP Color LaserJet CP1510 Series Printer only) Print a menu map 1. Press OK to open the menus. 2. Use the arrow buttons to navigate to the Reports , and then press OK to print the menu structure. 4. Press X to exit the menus. ENWW Menu map (HP Color LaserJet CP1510 Series Printer only) 155 - HP Color LaserJet CP1210 | Service Manual - Page 174
good condition. Pre-troubleshooting checklist The following table includes basic questions to ask the customer to quickly help define the problem(s). General topic Environment Media Input trays Print cartridges Transfer unit and fuser Covers Questions ● Is the product installed on a solid, level - HP Color LaserJet CP1210 | Service Manual - Page 175
2 hours. ● Check for and remove any non-HP components (print cartridges, memory modules, and EIO cards) from the product. ● Remove the product from the network and ensure that the failure is associated with the product before beginning troubleshooting. ● For any print-quality issues, calibrate the - HP Color LaserJet CP1210 | Service Manual - Page 176
or power strip. ● Verify that the on/off switch is in the on position. ● Verify that the formatter is seated and operating correctly. ● Remove any HP Jetdirect or other devices, and then try to turn the product on again. ● Make sure that the control-panel display is connected. ● Check the two - HP Color LaserJet CP1210 | Service Manual - Page 177
can help you solve problems with your device. Print-quality troubleshooting tools Calibrate the product Calibration is a product function that optimizes print quality. If you experience any print-quality problems, calibrate the product. 1. Open HP Color LaserJet CP1210 Series Toolbox or HP ToolboxFX - HP Color LaserJet CP1210 | Service Manual - Page 178
planes 69.0 mm ( 2.71 in) 75.8 mm ( 2.98 in) 633.6 mm ( 24.94 in) Cartridge-to-cartridge spacing OPC drum (one rotation) ITB Distance between each color OPC. Appears in a single color plane and might be either a dark or white spot. Because the ITB is longer than a page, you might have to look - HP Color LaserJet CP1210 | Service Manual - Page 179
Interface ports 1 2 1 Network port (HP Color LaserJet CP1510 Series Printer only) 2 Hi-Speed USB 2.0 port ENWW Problem-solve diagrams 161 - HP Color LaserJet CP1210 | Service Manual - Page 180
-voltage power supply (+24 V) J103 Low-voltage power supply (+3.3 V) J104 Thermistor (TH802) J105 Fuser power supply J107 Formatter J108 Laser driver PCA J109 Scanner motor (M704) J110 Fuser motor (M703) J111 Pickup assembly motor (M702) J112 Developing disengagement solenoid (SL706) J113 Cassette - HP Color LaserJet CP1210 | Service Manual - Page 181
slot (HP Color LaserJet CP1510 Series Printer only) ● Top-of-page sensor (SR602) ● Media present sensor (SR604) J118 Media width sensor (SR607) J119 ITB assembly J120 Developing home-position sensor (SR606) J121 Main motor (M701) J124 Memory tags (e-labels) J126 IOT J127 Flash ENWW Problem-solve - HP Color LaserJet CP1210 | Service Manual - Page 182
Major components Figure 7-2 Major components 2 1 3 4 5 6 Table 7-3 Major components Item Description 1 Fuser power supply 164 Chapter 7 Problem solve ENWW - HP Color LaserJet CP1210 | Service Manual - Page 183
Table 7-3 Major components (continued) Item Description 2 Fuser assembly 3 Sub-drive assembly 4 Low-voltage power suppy 5 Main drive assembly 6 ITB assembly ENWW Problem-solve diagrams 165 - HP Color LaserJet CP1210 | Service Manual - Page 184
assembly SR603 Loop sensor; pickup assembly SR604 Media present sensor; priority feed slot (HP Color LaserJet CP1510 Series Printer only) SR605 Top-of-page sensor; priority feed slot (HP Color LaserJet CP1510 Series Printer only) SR609 Fuser delivery sensor 166 Chapter 7 Problem solve ENWW - HP Color LaserJet CP1210 | Service Manual - Page 185
Rollers Figure 7-4 Rollers 2 1 Table 7-5 Rollers Item Description 1 Separation roller 2 Pickup roller ENWW Problem-solve diagrams 167 - HP Color LaserJet CP1210 | Service Manual - Page 186
PCAs Figure 7-5 PCAs 2 1 3 4 Table 7-6 PCAs Item Description 1 High-voltage power supply PCA 2 DC controller PCA 168 Chapter 7 Problem solve ENWW - HP Color LaserJet CP1210 | Service Manual - Page 187
Table 7-6 PCAs (continued) Item Description 3 Low-voltage power supply PCA 4 Fuser power supply PCA ENWW Problem-solve diagrams 169 - HP Color LaserJet CP1210 | Service Manual - Page 188
ENWW 170 Chapter 7 Problem solve Operation Print command STBY INTR 1 Fuser temperature control 2 Main motor (M701) 3 Pickup motor (M702) 4 Fuser motor (M703) 5 Scanner motor (M704) 6 Cassette pickup solenoid (SL705) 7 - HP Color LaserJet CP1210 | Service Manual - Page 189
Circuit diagram 1 2 3 4 5 6 ENWW L as er/s canner unit Scanner motor M704 M 1234 J704 Laser driver PCA J501 29 J 621 J 622 J 623 J 624 J 625 J 626 J 627 J 611 J 612 1234 J702 J 161 J 162 J 163 HP Color LaserJet CP1510 only Priority slot drive unit Priority slot Problem-solve diagrams 171 - HP Color LaserJet CP1210 | Service Manual - Page 190
Status-light patterns (HP Color LaserJet CP1210 Series Printer only) NOTE: In the illustrations in the following table, the small "burst" lines around a light indicate that is processing or receiving data. To cancel the current job, press the Job Cancel button. 172 Chapter 7 Problem solve ENWW - HP Color LaserJet CP1210 | Service Manual - Page 191
end of life. Replace the cartridge. Make sure the cartridge is installed correctly. NOTE: If you select the option to override Replace Cartridge, the light stops flashing and stays lit until you replace the cartridge. Status-light patterns (HP Color LaserJet CP1210 Series Printer only) 173 - HP Color LaserJet CP1210 | Service Manual - Page 192
of life. Replace the cartridge. Make sure the cartridge is installed correctly. NOTE: If you select the option to override Replace Cartridge, the light stops flashing and stays lit until you replace the cartridge. Jam Clear the jam. See Jams on page 186. 174 Chapter 7 Problem solve ENWW - HP Color LaserJet CP1210 | Service Manual - Page 193
State of the product Paper Out Action Load paper or other media. Manual Feed Load acceptable paper or other media. See Supported paper and print media on page 28. Press the Resume button to override the condition. ENWW Status-light patterns (HP Color LaserJet CP1210 Series Printer only) 175 - HP Color LaserJet CP1210 | Service Manual - Page 194
Status-alert messages (HP Color LaserJet CP1210 Series Printer only) Status-alert messages appear on the computer screen when the product has certain problems. Use the information in the following table to solve these problems. Alert message Black Scanner Error Calibrating Cartridge Out Override In - HP Color LaserJet CP1210 | Service Manual - Page 195
printing a document. Wait for printing to finish. Rear Access Door Open The door is open. Close the door. Replace Cartridge The print cartridge has reached the end of its Replace the print cartridge. life. ENWW Status-alert messages (HP Color LaserJet CP1210 Series Printer only) 177 - HP Color LaserJet CP1210 | Service Manual - Page 196
it in the original software program. If you do not want the product to automatically reduce the resolution, you can turn off the setting in the System Settings area of the HP Color LaserJet CP1210 Series Toolbox or HP Toolbox FX. The e-label for one of the print cartridges cannot be read or - HP Color LaserJet CP1210 | Service Manual - Page 197
(HP Color LaserJet CP1510 Series Printer only) Control-panel message 10.XXXX Supply error Status alert 49 Error Turn off then on 51.XX Error Turn off then on 54.XX Error Turn off then on 55.X Error Turn off then on Description Recommended action The e-label for one of the print cartridges - HP Color LaserJet CP1210 | Service Manual - Page 198
Turn off then on 79 Error Turn off then on 79 Service error Turn off then on in wrong position Device error Press [OK] Front Door open Fuser Error Turn off then on Genuine HP supply installed 180 Chapter 7 Problem solve Description Recommended action the product power on and wait for - HP Color LaserJet CP1210 | Service Manual - Page 199
A non-HP supply is installed. If you believe you purchased an HP supply, go to www.hp.com/ go/anticounterfeit. Service or repairs that are required as a result of using nonHP supplies are not covered under HP warranty. ENWW Control-panel messages (HP Color LaserJet CP1510 Series Printer only) 181 - HP Color LaserJet CP1210 | Service Manual - Page 200
locks from cartridge Remove shipping locks from all cartridges Replace Cartridge Replace supply Override in use Tray 1 Jam Clear jam and then Press [OK] Unexpected size in tray # Load [size] Press [OK] Used Cartridge in use Used supplies in use Used supply installed To accept - HP Color LaserJet CP1210 | Service Manual - Page 201
This section describes the pages and reports that help you diagnose and solve problems with the device. Demo page To verify that page to check for color plane registration and cartridge half tones. Print a configuration page from the product or from one of the Toolbox software programs. For more - HP Color LaserJet CP1210 | Service Manual - Page 202
e-label missing 10.3000 Non-HP black 10.3001 Non-HP cyan 10.3002 Non-HP magenta 10.3003 Non-HP yellow 13.0000 Paper jam, Tray 1 area 13.0001 Paper jam, Tray 2 area 13.0003 Paper jam, registration drum area 13.0004 Paper jam, drum fuser area 13.0005 Paper jam, fuser output area 20 - HP Color LaserJet CP1210 | Service Manual - Page 203
54.2800 54.2801 55.0000 55.0001 55.1000 59.0000 59.0001 101.0000 102.0000 103.0000 Description Sensor density contaminated Sensor color plane registration contaminated Engine comm fatal error Engine comm critical error DC controller memory error ITB rotation failure ITB ramp up failure - HP Color LaserJet CP1210 | Service Manual - Page 204
Paper-handling problems Jams Use this illustration to find the locations of jams. For instructions to clear jams, see Clear jams on page 188. 1 2 4 3 1 Output bin 2 Jam-access door (HP Color LaserJet CP1210 or priority input slot (HP Color LaserJet CP1510 Series Printer) 3 Tray 1 (HP Color - HP Color LaserJet CP1210 | Service Manual - Page 205
one at a time. Paper was not stored correctly. Replace the paper in the trays. Paper should be stored in the original packaging in a controlled environment. 1 If the product continues to jam, contact HP Customer Support or your authorized HP service provider. ENWW Paper-handling problems 187 - HP Color LaserJet CP1210 | Service Manual - Page 206
the sheet tears, make sure that all of the fragments are removed before you resume printing. For the HP Color LaserJet CP1210 Series Printer, this is the area behind the jam-access door. 1. If you can see the jammed sheet, remove the jammed sheet by pulling it straight out. 2. If you cannot see the - HP Color LaserJet CP1210 | Service Manual - Page 207
the jammed sheet by pulling it straight out. CAUTION: Do not pull up on the jammed sheet. Be sure to pull it straight out. 5. Push up on two tabs to replace the Tray 1 panel. 6. Replace Tray 2. 2 1 Jam in Tray 2 1. Pull out Tray 2 and place it on a flat surface. 1 2 ENWW Paper-handling problems - HP Color LaserJet CP1210 | Service Manual - Page 208
2. Remove the jammed sheet by pulling it straight out. 3. Replace Tray 2. 2 1 4. Press OK to continue printing. Jam in fuser area 1. Open the rear door. 190 Chapter 7 Problem solve ENWW - HP Color LaserJet CP1210 | Service Manual - Page 209
2. Remove any jammed sheets. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. 3. Close the rear door. ENWW Paper-handling problems 191 - HP Color LaserJet CP1210 | Service Manual - Page 210
Jam in output bin 1. Look for jammed paper in the output bin area. 2. Remove any visible media. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. Open and then close the rear door to clear the message. 192 Chapter 7 Problem solve ENWW - HP Color LaserJet CP1210 | Service Manual - Page 211
flawed. The manufacturing processes can cause some areas to reject toner. Try different paper, such as high-quality paper that is intended for color laser printers. Vertical streaks or bands appear on the One or more print cartridges might be page. defective. Aa BbC c Aa BbC c Aa BbC c Aa BbC - HP Color LaserJet CP1210 | Service Manual - Page 212
HP Color LaserJet CP1210 Series Toolbox or HP ToolboxFX and print the print-quality diagnostics page. Clean the paper path. See Clean the paper path on page 69. A print cartridge may have a problem. To determine which cartridge has a problem, start HP Color LaserJet CP1210 Series Toolbox or HP - HP Color LaserJet CP1210 | Service Manual - Page 213
itself after a few more pages. The paper path might need cleaning. Clean the paper path. See Clean the paper path on page 69. The fuser might be damaged or dirty. To determine if the fuser has a problem, open the HP Color LaserJet CP1210 Series Toolbox or HP ToolboxFX and print the print-quality - HP Color LaserJet CP1210 | Service Manual - Page 214
. See Supported paper types and tray capacity on page 29. Turn over the stack of paper in the input tray, or try rotating the paper 180° in the input tray. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for color laser printers. The - HP Color LaserJet CP1210 | Service Manual - Page 215
mode. Select the correct printer driver. Print a configuration page. Use the control-panel menus to correctly configure the device. One or more colors are not printing, or Sealing tape might be on the print are inaccurate. cartridges. The media might not meet HP specifications. The device might - HP Color LaserJet CP1210 | Service Manual - Page 216
Problem Cause Solution 198 Chapter 7 Problem solve ENWW - HP Color LaserJet CP1210 | Service Manual - Page 217
might not be pulling media Make sure paper is loaded in the tray correctly. correctly. The media is jamming in the device. The USB cable might the problem persists, you might need to replace the pickup rollers and the separation pad. See Customer support on page 243. Clear the jam. See Jams on - HP Color LaserJet CP1210 | Service Manual - Page 218
error persists, use a different USB cable. Solve network problems (HP Color LaserJet CP1510 Series Printer only) Check the following items to verify that the product is communicating with the network. Before you begin this troubleshooting procedure, print a configuration page. See Print information - HP Color LaserJet CP1210 | Service Manual - Page 219
configuration report. You can also use the embedded Web server, HP ToolboxFX, or Macintosh Configure Device to check the status of other protocols. 8. Does the product appear in HP Web Jetadmin or other management programs? ● Verify the network settings on - HP Color LaserJet CP1210 | Service Manual - Page 220
paper path Restore the factory-set defaults on the HP Color LaserJet CP1210 Series Printer 1. Open the HP Color LaserJet CP1210 Series Toolbox. 2. Click the Device Settings folder. 3. Click the Service page. 4. Click Restore. Restore the factory-set defaults on the (HP Color LaserJet CP1510 Series - HP Color LaserJet CP1210 | Service Manual - Page 221
other HP LaserJet products is not supported for this product. The equivalent function is the Restore defaults option in the HP Color LaserJet CP1210 Series Toolbox (HP Color LaserJet CP1210 Series Printer) or the Service menu (HP Color LaserJet CP1510 Series Printer). ENWW Service mode functions - HP Color LaserJet CP1210 | Service Manual - Page 222
any computers that print to this product so that the computers can recognize the product. Perform an NVRAM initialization on the HP Color LaserJet CP1210 Series printer 1. Turn the product off. 2. Press and hold the Resume button. 3. Turn the product on, and continue holding the Resume button for - HP Color LaserJet CP1210 | Service Manual - Page 223
◦ To troubleshoot a memory card, remove it from the digital device and insert it in the memorycard reader on the product. If the LED illuminates, the problem might be with the digital device, and not with the memory card. ENWW Solve memory card and PictBridge port (HP Color LaserJet CP1510ni only - HP Color LaserJet CP1210 | Service Manual - Page 224
206 Chapter 7 Problem solve ENWW - HP Color LaserJet CP1210 | Service Manual - Page 225
8 Parts and diagrams NOTE: In this chapter, part numbers are only listed for available replaceable parts. ● Order parts, accessories, and supplies ● Supplies part numbers ● Screws ● How to use the parts lists and diagrams ● Covers, panels, and doors ● Internal assemblies ● Alphabetical parts list ● - HP Color LaserJet CP1210 | Service Manual - Page 226
or accessory, contact an HP-authorized service or support provider. Order directly through the software HP Color LaserJet CP1210 Series Toolbox and HP ToolboxFX are product management tools designed to make product configuration, monitoring, supplies ordering, troubleshooting, and updating as simple - HP Color LaserJet CP1210 | Service Manual - Page 227
CB543A Cyan print cartridge with HP ColorSphere toner Yellow print cartridge with HP ColorSphere toner Magenta print cartridge with HP ColorSphere toner Cables C6518A USB 2.0 printer cable (2-meter [6.5-foot] standard) CC378-60101 USB cable for photo card PCA (HP Color LaserJet CP1510) Memory - HP Color LaserJet CP1210 | Service Manual - Page 228
matte (letter) Q2546A 300 sheets HP Presentation laser paper, glossy Q6549A 100 sheets HP Photo Paper, matte (letter) HPL285R 500 sheets Reference materials 5851-1468 HP Color Laser Paper (letter) HP LaserJet Printer Family Print Media Specification Guide 210 Chapter 8 Parts and diagrams - HP Color LaserJet CP1210 | Service Manual - Page 229
in the description column. Doing so will ensure that the part number selected is for the correct all-in-one model. NOTE: In this manual, the abbreviation "PCA" stands for "printed circuit board assembly." Components described as a PCA might consist of a single circuit board or a circuit board plus - HP Color LaserJet CP1210 | Service Manual - Page 230
Covers, panels, and doors Figure 8-1 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer) 6 5 8 12 4 9 12 2 12 11 3 12 10 1 7 212 Chapter 8 Parts and diagrams ENWW - HP Color LaserJet CP1210 | Service Manual - Page 231
Table 8-3 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer) Ref Description Part number Qty 1 Door, front 1791-000CN 1 6 Cover, rear, center RC2-2875-000CN 1 7 Cover, priority slot (jam-access door) RC2-2005-000CN 1 8 Door, rear RC2-2115-000CN 1 9 Cover, upper - HP Color LaserJet CP1210 | Service Manual - Page 232
Figure 8-2 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) 13 2 5 4 3 10 8 3 3 12 14 9 11 3 6 18 17 1 7 214 Chapter 8 Parts and diagrams ENWW - HP Color LaserJet CP1210 | Service Manual - Page 233
Table 8-4 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) Ref Description Part number Qty 1 Cover, photo-card RC2-3079-000CN 1 2 Cover, XA9-1449-000CN 1 17 Cover, photo-card RC2-2916-000CN 1 18 Guide, light RC2-3098-000CN 1 ENWW Covers, panels, and doors 215 - HP Color LaserJet CP1210 | Service Manual - Page 234
Internal assemblies Figure 8-3 Internal components (1 of 4) (J203) 22 See PCAs 22 (J105) 21 A A 17 18 19 6 216 Chapter 8 Parts and diagrams ENWW - HP Color LaserJet CP1210 | Service Manual - Page 235
Table 8-5 Internal components (1 of 4) Ref Description 6 Rail, cassette, left-front 17 Roller, pickup assembly 18 Roller, separation assembly 19 Cover, holder 21 Rail, cassette, right-front 22 Screw, M3X8 Part number Qty RC2-1878-000CN 1 RM1-4426-000CN 1 RM1-4425-000CN 1 RC2- - HP Color LaserJet CP1210 | Service Manual - Page 236
Figure 8-4 Internal components (2 of 4) 9 15 9 17 (J999) A06 A07 16 (M701) (J701) 14 (J1111) 4 20 1 (J701) 13 (J501) 9 (J108) (J121) 8 10 19 A01 18 (SR603) (J603) 9 9 (J202) 9 (J903) (J102) (J103) A05 See PCAs 7 A02 See PCAs 9 11 9 9 A04 A03 6 3 218 Chapter 8 Parts and diagrams - HP Color LaserJet CP1210 | Service Manual - Page 237
, with washer, M3X8 XA9-1449-000CN 4 9 Screw, M3X8 XA9-1671-000CN 26 13 Cable, flat (FFC) RK2-1955-000CN 1 14 Cable, flat (FFC), HP Color LaserJet CP1210 Series RK2-1960-000CN 1 14 Cable, flat (FFC), HP Color LaserJet CP1510 Series RK2-1959-000CN 1 ENWW Internal assemblies 219 - HP Color LaserJet CP1210 | Service Manual - Page 238
Figure 8-5 Internal components (3 of 4) See covers, panels, and doors 10 (J119) 24 28 24 (J608) (J609) 24 (J115) See PCAs 23 220 Chapter 8 Parts and diagrams ENWW - HP Color LaserJet CP1210 | Service Manual - Page 239
Table 8-7 Internal components (3 of 4) Ref Description 10 Secondary transfer roller 23 Screw, with washer, M3X8 24 Screw, M3X8 28 Intermediate transfer belt assembly (ITB) Part number Qty RM1-4445-000CN 1 XA9-1449-000CN 4 XA9-1671-000CN 26 RM1-4436-000CN 1 ENWW Internal - HP Color LaserJet CP1210 | Service Manual - Page 240
Figure 8-6 Internal components (4 of 4) See Fuser (M703) (J703) 14 14 (J703) 14 14 14 1 2 (J802) (J607) (J110) (J104) (J118) 14 14 19 222 Chapter 8 Parts and diagrams ENWW - HP Color LaserJet CP1210 | Service Manual - Page 241
Table 8-8 Internal components (4 of 4) Ref Description 1 Clamp, cartridge tray (drawer), right 2 Clamp, cartridge tray (drawer), left 14 Screw, M3X8 19 Cartridge tray assembly (drawer) Part number Qty RC2-3109-000CN 1 RC2-3108-000CN 1 XA9-1671-000CN 1 RM1-4428-000CN 1 ENWW - HP Color LaserJet CP1210 | Service Manual - Page 242
Figure 8-7 Cassette 224 Chapter 8 Parts and diagrams ENWW - HP Color LaserJet CP1210 | Service Manual - Page 243
Table 8-9 Cassette Ref Description All Cassette, HP Color LaserJet CP1210 All Cassette, HP Color LaserJet CP1510 Part number Qty RM1-4439-000CN 1 RM1-4440-000CN 1 ENWW Internal assemblies 225 - HP Color LaserJet CP1210 | Service Manual - Page 244
Figure 8-8 Fuser assembly 226 Chapter 8 Parts and diagrams ENWW - HP Color LaserJet CP1210 | Service Manual - Page 245
Table 8-10 Fuser assembly Ref Description All Fuser assembly (110V to 127V) All Fuser assembly (220V to 240V) Part number Qty RM1-4430-000CN 1 RM1-4431-000CN 1 ENWW Internal assemblies 227 - HP Color LaserJet CP1210 | Service Manual - Page 246
Figure 8-9 PCAs 2 1 5 3 4 6 228 Chapter 8 Parts and diagrams ENWW - HP Color LaserJet CP1210 | Service Manual - Page 247
PCA, HP Color LaserJet CP1210 Series RM1-4813-000CN 1 4 DC controller PCA, HP Color LaserJet CP1510 Series RM1-4811-000CN 1 5 Formatter PCA, HP Color LaserJet CP1210 Series CB505-60001 1 5 Formatter PCA, HP Color LaserJet CP1510 Series CB479-60001 1 6 Photo-card reader PCA, HP Color - HP Color LaserJet CP1210 | Service Manual - Page 248
and doors (HP Color LaserJet CP1210 Series Printer) on page 213 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) on page 215 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) on page 215 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) on page - HP Color LaserJet CP1210 | Service Manual - Page 249
and doors (HP Color LaserJet CP1210 Series Printer) on page 213 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) on page 215 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer) on page 213 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) on page - HP Color LaserJet CP1210 | Service Manual - Page 250
Guide, light Part number RM1-4431-000CN RC2-3098-000CN Intermediate transfer belt assembly (ITB) Photo-card reader PCA, HP Color LaserJet panels, and doors (HP Color LaserJet CP1210 Series Printer) on page 213 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) on page 215 Internal - HP Color LaserJet CP1210 | Service Manual - Page 251
Table 8-12 Alphabetical parts list (continued) Description Screw, with washer, M3X8 Secondary transfer roller Part number XA9-1449-000CN RM1-4445-000CN Table and page Internal components (3 of 4) on page 221 Internal components (3 of 4) on page 221 ENWW Alphabetical parts list 233 - HP Color LaserJet CP1210 | Service Manual - Page 252
and doors (HP Color LaserJet CP1210 Series Printer) on page 213 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer) on page 213 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer) on page 213 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer) on page - HP Color LaserJet CP1210 | Service Manual - Page 253
-4439-000CN RM1-4440-000CN RM1-4445-000CN Clamp, cartridge tray (drawer), left Clamp, cartridge tray (drawer), right Cable, flat (FFC) Cable, flat (FFC), HP Color LaserJet CP1510 Series Cable, flat (FFC), HP Color LaserJet CP1210 Series Rail, cassette, right-front Roller, separation assembly Roller - HP Color LaserJet CP1210 | Service Manual - Page 254
and doors (HP Color LaserJet CP1510 Series Printer) on page 215 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer) on page 213 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) on page 215 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer) on page - HP Color LaserJet CP1210 | Service Manual - Page 255
Table 8-13 Numerical parts list (continued) Part number Description XA9-1671-000CN Screw, M3X8 XA9-1671-000CN Screw, M3X8 Table and page Internal components (3 of 4) on page 221 Internal components (4 of 4) on page 223 ENWW Numerical parts list 237 - HP Color LaserJet CP1210 | Service Manual - Page 256
238 Chapter 8 Parts and diagrams ENWW - HP Color LaserJet CP1210 | Service Manual - Page 257
A Service and support ENWW 239 - HP Color LaserJet CP1210 | Service Manual - Page 258
Hewlett-Packard limited warranty statement HP PRODUCT HP Color LaserJet CP1215/CP1515/CP1518 Series Printers DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship - HP Color LaserJet CP1210 | Service Manual - Page 259
is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with - HP Color LaserJet CP1210 | Service Manual - Page 260
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace - HP Color LaserJet CP1210 | Service Manual - Page 261
date of purchase, and problem description ready. Get 24-hour Internet support www.hp.com/support/ljcp1210series or www.hp.com/support/ ljcp1510series Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www - HP Color LaserJet CP1210 | Service Manual - Page 262
Remove all four print cartridges and ship separately. 2. Use the original shipping container and packing material, if possible. If you have already disposed of the packing material, contact a local mailing service for information about repacking the printer. HP recommends insuring the equipment for - HP Color LaserJet CP1210 | Service Manual - Page 263
any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, and so on) that are not required to complete the repair. HAVE YOU REMOVED THE PRINT CARTRIDGES? You must remove them before shipping the printer, unless a mechanical problem prevents you from doing so. [ ] Yes. [ ] No - HP Color LaserJet CP1210 | Service Manual - Page 264
246 Appendix A Service and support ENWW - HP Color LaserJet CP1210 | Service Manual - Page 265
B Specifications ● Physical specifications ● Electrical specifications ● Power consumption and acoustic emissions ● Operating-environment specifications ● Skew specifications ENWW 247 - HP Color LaserJet CP1210 | Service Manual - Page 266
the country/region where the printer is sold. Do not convert operating voltages. This may damage the printer and void the product warranty .hp.com/support/ljcp1510series for current information. Skew specifications The product has the following skew specifications: ● Print engine (cut-sheet paper): - HP Color LaserJet CP1210 | Service Manual - Page 267
C Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 249 - HP Color LaserJet CP1210 | Service Manual - Page 268
energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio TV technician. NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment - HP Color LaserJet CP1210 | Service Manual - Page 269
and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that - HP Color LaserJet CP1210 | Service Manual - Page 270
. Select your country/region for information on how to return your HP LaserJet printing supplies. Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled - HP Color LaserJet CP1210 | Service Manual - Page 271
waste equipment at the time of disposal will help to conserve natural resources and ensure that it your local city office, your household waste disposal service or the shop where you purchased the product. by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ globalcitizenship - HP Color LaserJet CP1210 | Service Manual - Page 272
: HP Color LaserJet CP1215/CP1515/CP1518 Series Regulatory Model:2) Product Options: Toner Cartridges: BOISB-0603-00 All CB540A, CB541A For Regulatory Topics Only: European Contact Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards Europe, - HP Color LaserJet CP1210 | Service Manual - Page 273
Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for , or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC regulations - HP Color LaserJet CP1210 | Service Manual - Page 274
än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP Color LaserJet CP1215/CP1515/CP1518 Series - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen - HP Color LaserJet CP1210 | Service Manual - Page 275
O SJ/T11363-2006 X SJ/T11363-2006 NOTE ENWW Safety statements 257 - HP Color LaserJet CP1210 | Service Manual - Page 276
Certificate of Volatility Model: HP Color LaserJet CP1510 Series Printers Part number: CB479-60001 Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, U.S.A. ● Volatile Memory ◦ Type DDR2 DRAM ◦ Size 96 MB ◦ Function Main memory ◦ - HP Color LaserJet CP1210 | Service Manual - Page 277
and white printing troubleshooting 197 blank pages, troubleshooting 199 browsers supported, HP Toolbox 37 buttons, control panel 18, 19 C cables USB, troubleshooting 199 calibrating color 23, 44, 54, 159, 203 Canadian DOC regulations 255 capacity output bin 3 cartridges error messages 177, 182 - HP Color LaserJet CP1210 | Service Manual - Page 278
stage 84 G Getting Started Guide 2 glossy paper ordering 210 gray background, troubleshooting 194 grayscale troubleshooting 197 guides, documentation 2 H Help tab, HP ToolboxFX 40, 50 HP Color LaserJet CP1210 Series Toolbox about 11, 37 opening 37 HP Customer Care 243 HP fraud hotline 62 260 Index - HP Color LaserJet CP1210 | Service Manual - Page 279
curled, troubleshooting 195 default settings 23, 43, 53 HP ToolboxFX settings 42, 52 jam detection operations 88 specification guide 210 supported sizes 28, 30 wrinkled 196 media feed stage 83 media jams. See jams memory adding 66 card slots 4 enabling 69 error messages 181 included 3 installing 66 - HP Color LaserJet CP1210 | Service Manual - Page 280
paper curl settings 26 curled, troubleshooting 195 default settings 23, 43, 53 HP ToolboxFX settings 44, 54 jam detection operations 88 specification guide 210 supported sizes 28, 30 wrinkled 196 paper jams. See jams paper path jams 3 post-service tests 93 PostScript settings, HP ToolboxFX 43, - HP Color LaserJet CP1210 | Service Manual - Page 281
cartridges, accessing 5, 7 print density settings 44, 54 print media supported 28, 30 print quality archive setting 26 HP ToolboxFX settings 44, 54 repetitive image defects 160 print quality, troubleshooting removing 116 recommended software installation 10 recycling HP printing supplies returns and - HP Color LaserJet CP1210 | Service Manual - Page 282
4 smeared toner, troubleshooting 194 software components 10 embedded Web server 12 express installation 10 HP Color LaserJet CP1210 Series Toolbox 37 HP ToolboxFX 48 HP Web Jetadmin 12, 61 Macintosh 12 network 12 recommended installation 10 supported operating systems 9 Windows 11 solenoid location - HP Color LaserJet CP1210 | Service Manual - Page 283
repair 241 print cartridges 242 product 240 wavy paper, troubleshooting 195 Web sites customer support 243 documentation 2 fraud reports 62 HP Web Jetadmin 12, 61 Macintosh customer support 243 Material Safety Data Sheet (MSDS) 253 ordering supplies 208 Windows drivers supported 11 software for 11 - HP Color LaserJet CP1210 | Service Manual - Page 284
266 Index ENWW - HP Color LaserJet CP1210 | Service Manual - Page 285
- HP Color LaserJet CP1210 | Service Manual - Page 286
© 2008 Hewlett-Packard Development Company, L.P. www.hp.com *CC378-90983* *CC378-90983* CC378-90983
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HP Color LaserJet CP1210 and
CP1510 Series Printers
Service Manual