HP Color LaserJet Enterprise MFP X58045dn User Guide

HP Color LaserJet Enterprise MFP X58045dn Manual

HP Color LaserJet Enterprise MFP X58045dn manual content summary:

  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 1
    HP Color LaserJet Enterprise MFP X58045 User Guide www.hp.com/support/colorljX58045MFP www.hp.com/support/colorljX58045zMFP www.hp.com/support/colorljX58045dnMFP www.hp.com/support/colorljX58045zsMFP
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    HP Color LaserJet Enterprise MFP X58045 - User Guide SUMMARY This guide provides configuration, use, warranty, safety and environmental information.
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    contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable
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    panel view...5 Printer specifications ...8 Technical specifications...8 Supported operating systems ...10 Mobile printing solutions...11 Print envelopes...28 Envelope orientation ...28 Load and print labels ...29 Manually feed labels...29 Label orientation ...30 3 Supplies, accessories, and parts
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    type (Windows)...38 Additional print tasks...38 Print tasks (macOS)...39 How to print (macOS)...39 Automatically print on both sides (macOS)...39 Manually print on both sides (macOS) ...39 Print multiple pages per sheet (macOS)...40 Select the paper type (macOS)...40 Additional print tasks...41
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    Step five: Set up Send to Email to use Office 365 Outlook (optional 67 Set up Scan to Network Folder...70 Introduction...70 Before you begin ...70 Step one: Access the HP Embedded Web Server (EWS)...70 Step two: Set up Scan to Network Folder ...71 Set up Scan to SharePoint ...80 Introduction...80
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    panel 122 Manually configure IPv6 TCP/IP parameters from the control panel 122 Link speed and duplex settings...123 Printer security features ...123 Introduction...123 Security statements...124 Assign an administrator password ...124 IP Security...125 Encryption support: HP High Performance
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    in the right door ...164 13.B9 jam errors in the fuser...166 13.E1 jam error in the output bin...170 Appendix A Service and support ...172 HP limited warranty statement ...172 UK, Ireland, and Malta ...173 Austria, Belgium, Germany, and Luxemburg ...174 Belgium, France, and Luxemburg ...174 Italy
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    Canada ICES-003 Compliance Statement 200 VCCI statement (Japan)...200 EMC statement (Korea) ...200 EMC statement (China)...200 Power cord instructions...200 Power cord statement (Japan)...201 Laser safety...201 Laser statement for Finland...201 Nordic Statements (Denmark, Finland, Norway, Sweden
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    Europe Statement for Telecom Operation...204 Declaração para a ANATEL do Brasil ...204 New Zealand Telecom Statements...204 Additional FCC statement for telecom products (US) ...205 Telephone Consumer Protection Act (US)...205 Industry Canada CS-03 requirements ...205 Japan Telecom Mark...207
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    's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Warning icons Use caution if you see a warning icon on your HP
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    when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product. ● Use only a grounded electrical outlet when connecting the product to a power source. If you
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    Item Description 3 Automatic document feeder input tray 4 Control panel with color touchscreen display (tilts up for easier viewing) 5 Easy-access USB port Insert a USB flash drive for printing or scanning without a computer or to update the printer firmware. NOTE: An administrator must
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    Item Description 6 Convenience stapler NOTE: Not available on models that have the 3-bin stapler/stacker. 7 Hardware integration pocket (HIP) for connecting accessory and third-party devices 8 Staple access door (models with inner finisher) 9 On/off button 10 Right door, for access for
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    Figure 1-8 Printer back view 1 2 3 4 Table 1-1 Rear components Item Description 1 Local area network (LAN) Ethernet (RJ-45) network port 2 SuperSpeed USB 3.0 interface port 3 SuperSpeed USB 3.0 host port (for job storage and private printing) NOTE: This port should remain covered when not
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    Figure 1-9 Control-panel view 12 34 i? 5 7 Table 1-2 Control panel components Item Control 1 Reset button 2 Sign In or Sign Out button 6 Description The Reset button returns the printer to default settings and is always present if users are not logged in. The Reset button is not present
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    when the optional wireless accessory is installed). ● Ethernet: View or change Ethernet connection settings. ● HP Web Services: View information to connect and print to the printer using HP Web Services. Touch the information button to access a screen that provides access to several types of printer
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    Table 1-3 Touchscreen control panel actions Action Description Touch Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling. Example Touch the Settings icon to open the Settings app. Swipe Touch the
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    Table 1-4 Paper handling specifications Paper handling features Tray 1 (100-sheet capacity) Tray 2 (550-sheet capacity) Optional 550-sheet accessory tray Printer stand Printer stand with storage compartment Convenience stapler 3-bin Stapler/stacker Automatic duplex printing X58045dn X58045z
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    PCL 6 and HP print drivers for macOS and to the software installer. Windows: The HP Software Installer can be downloaded from the printer support website for this printer and installs the correct "HP PCL.6" print driver, depending on the Windows operating system, along with optional software when
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    the software on the web) Windows Server 2008 R2, 64-bit The "HP PCL 6" printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it. Windows Server 2012, 64-bit The PCL 6 printer-specific
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    ● AirPrint ● Android Printing ● HP Smart app Printer dimensions Make sure your printer environment is large enough to accommodate the printer. Figure 1-10 Printer dimensions (dn model) 1 1 2 2 3 Table 1-11 Dimensions for the printer (dn model) Measurement Printer fully closed 1. Width 500 mm (
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    Figure 1-11 Printer dimensions (z model) 1 2 3 Table 1-12 Dimensions for the printer (z model) Measurement Printer fully closed 1. Width 547 mm (21.5 in) 2. Height 583 mm (23 in) 3. Depth 460 mm (18.1 in) Weight (with cartridges) 38.9 kg (85.76 lb) 1 2 3 Printer fully opened 885 mm (34.8
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    properly, the printer must be in an environment that meets certain power specifications. See Support for HP Color LaserJet Enterprise MFP X58045, Support for X58045dn, Support for X58045x, or Support for X58045zs for current information. CAUTION: Power requirements are based on the country/region
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    which includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ● Find instructions about how to use the Microsoft Add Printer tool Printer hardware setup and
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    all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Use caution when loading the paper trays. CAUTION: Do not extend
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    1. Open Tray 1. 2. Pull out the tray extension to support the paper, if necessary. 3. Use the adjustment latch to spread the paper guides outward. 4. Load paper in the tray. Make sure that the paper fits under the fill line on the paper guides. NOTE: The maximum stack height is 10 mm (0.4 in), or
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    5. Using the adjustment latch, adjust the side guides so that they lightly touch the paper stack, but do not bend it. Tray 1 (multipurpose tray) paper orientation Position paper correctly in Tray 1 (multipurpose tray)
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    Table 2-1 Letterhead or preprinted paper - Portrait (continued) Duplex mode How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled Face-up Top edge leading into the printer Left side of pre-printed image leading into the printer Tray 1 (multipurpose tray)
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    Table 2-2 Letterhead or preprinted paper - Landscape Duplex mode 1-sided printing How to load paper Face-down Right edge of pre-printed image leading into the printer Bottom edge leading into the printer Automatic 2-sided printing or with Alternative Letterhead Mode enabled Face-up Left side of
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    Table 2-3 Prepunched paper - Portrait Duplex mode 1-sided printing How to load paper Face-down Holes toward the back of the printer Automatic 2-sided printing or with Alternative Letterhead Mode enabled Face-up Holes toward the back of the printer Table 2-4 Prepunched paper - Landscape Duplex
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    Table 2-4 Prepunched paper - Landscape (continued) Duplex mode Automatic 2-sided printing or with Alternative Letterhead Mode enabled How to load paper Face-up Holes towards the printer Load paper to Tray 2 Review the following information about loading paper to Tray 2. Load Tray 2 or the optional
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    down the blue lock/unlock toggle switch on the rear paper-width guide, pinching the blue adjustment latch on the front paper-width guide, and then sliding the guides to the fully open position. 3. Adjust the paper-length guide by pushing in at the bottom of the blue adjustment latch while sliding
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    NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. 6. Close
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    Table 2-5 Letterhead or preprinted paper - Portrait Duplex mode 1-sided printing How to load paper Face-up Top edge at the back of the tray Top edge at the left side of the tray Automatic 2-sided printing or with Alternative Letterhead Mode enabled Face-down Top edge at the back of the tray NOTE
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    Table 2-6 Letterhead or preprinted paper - Landscape Duplex mode 1-sided printing How to load paper Face-up Top edge at the left side of the tray Top edge at the back of the tray Automatic 2-sided printing or with Alternative Letterhead Mode enabled Face-down Top edge at the right side of the
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    Table 2-7 Prepunched paper - Portrait Duplex mode 1-sided printing How to load paper Face-up Holes at the left side of the tray, with the top of the form at the rear of the printer Holes at the back of the tray Automatic 2-sided printing or with Alternative Letterhead Mode enabled Face-down
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    use only Tray 1 (multipurpose tray). Tray 2 and the optional 550-sheet trays do not support envelopes. Tray 1 (multipurpose tray) holds up to 10 envelopes. Print envelopes To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then
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    on sheets of labels, use only Tray 1 (multipurpose tray). Tray 2, Tray 3 and the optional 550-sheet trays do not support labels. Manually feed labels Use the manual feed mode for Tray 1 (multipurpose tray) to print sheets of labels. 1. From the software program, select the Print option. 2. Select
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    5. In the Paper type drop-down list, select Labels. 6. In the Paper source drop-down list, select Manual feed. 7. Click the OK button to close the Document Properties dialog box. 8. In the Print dialog box, click the Print button to print the job.
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    ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information cartridge life remaining can vary. To purchase cartridges, contact the managed service representative. Make sure to have the product model number, which appears
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    Remove and replace the toner cartridge Follow these steps to replace the toner cartridge. 1. Open the front door. 2. Grasp the end of the toner cartridge and pull it straight out of the printer. 3. Remove the new toner cartridge from its package. Save all packaging for recycling the used toner
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    the printer. 6. Close the front door. 7. Pack the used toner cartridge into the box that the new toner cartridge came in. See the enclosed recycling guide for information about recycling. In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions, go to www
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    Replace the toner collection unit (TCU) Replace the toner collection unit if you receive a message on the printer, or if you have print quality problems. Replace the toner collection unit (TCU) Follow these steps to replace the toner collection unit (TCU). 1. Open the front door. 2. Lift the TCU
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    all the way in. 5. Close the front door. 6. Pack the used TCU into the box that the new TCU came in. See the enclosed recycling guide for information about recycling. In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp
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    -inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Print tasks (Windows) Learn about common printing tasks for Windows
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    print on both sides of the paper. Use a paper size and type supported by the duplexer. 1. From the software program, select the Print option. Properties dialog. 5. In the Print dialog, click Print to print the job. Manually print on both sides (Windows) Use this procedure for printers that do not
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    print tasks Locate information on the Web for performing common printing tasks. Go to Support for HP Color LaserJet Enterprise MFP X58045, Support for X58045dn, Support for X58045x, or Support for X58045zs. Instructions are available for print tasks, such as the following: ● Create and use printing
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    on both sides of the paper. Use a paper size and type supported by the duplexer. NOTE: This information applies to printers that include an binding option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (macOS) Use this procedure for printers that do not
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    the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu. NOTE: The name of the item varies for different software programs. 4. Click the Manual Duplex box, and select a binding option. 5. Click the Print button. 6. Go to the printer and
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    print tasks Locate information on the Web for performing common printing tasks. Go to Support for HP Color LaserJet Enterprise MFP X58045, Support for X58045dn, Support for X58045x, or Support for X58045zs. Instructions are available for print tasks, such as the following: ● Create and use printing
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    printer. 3. Click Show Details or Copies & Pages, and then click the Job Storage menu. NOTE: If the Job Storage menu is not showing, follow the instructions in the "Disable or enable job storage feature" section to activate the menu. 42 Chapter 4 Print
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    job in the printer memory to print it again later. The job is deleted manually or by the job retention schedule. ● Stored Job: Store a job on the the job must provide the required PIN at the control panel. The job is deleted manually or by the job retention schedule. 5. To use a custom user name or
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    Delete a job that is stored on the printer Use the control panel to delete a job that is stored in the printer memory. 1. From the Home screen on the printer control panel, navigate to the Print application, and then select the Print icon. 2. Select Print from Job Storage. 3. Select the name of the
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    and BLE printing HP provides Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This is an optional accessory. These features enable Wi-Fi capable (mobile) devices to make a wireless
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    available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/MobilePrinting. Print from a USB flash drive This printer features easy
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    ● .ps ● .cht ● .jpg ● .png Enable the USB port for printing The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following methods to enable the port: Method one: Enable the USB port from the printer control panel Use the printer control panel to enable
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    1. Insert the USB flash drive into the easy-access USB port. NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the cover straight out to remove it. 2. From the Home screen on the printer control panel, navigate to the Print application, and then
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    NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 3. Select the Security tab. 4. On the left side of the screen, select General Security. 5. Scroll down
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    all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Make a copy Copy a document or picture from the scanner glass or
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    6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 5-1 Buttons on the right side of the preview pane Button Description Use these
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    of the paper. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Copy application, and then select the
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    6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 5-2 Buttons on the right side of the preview pane Button Button function
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    copy tasks Locate information on the Web for performing common copy tasks. Go to Support for HP Color LaserJet Enterprise MFP X58045, Support for X58045dn, Support for X58045x, or Support for X58045zs. Instructions are available for copy tasks, such as the following: ● Copy or scan pages from
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    all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Set up Scan to Email The printer has a feature that enables it to
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    smtp.mycompany.com) NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically found by doing an Internet search. For example
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    Step two: Configure the Network Identification settings Configure advanced setting for network identification. NOTE: Configuring email setup on the Networking tab is an advanced process and might require the assistance of a system administrator. 1. Using the EWS top navigation tabs, click Networking
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    Method one: Basic configuration using the Email Setup Wizard Perform basic configuration using the Email Setup Wizard. This option opens the Email Setup Wizard in the HP Embedded Web Server (EWS) for basic configuration. 1. Using the EWS top navigation tabs, click Scan/Digital Send. 2. In the left
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    cases, the default port number does not need to be changed. NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider's website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number
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    ● XPS ● PDF/A HP LaserJet Enterprise Flow MFP printers or MFP printers that are connected to a digital send software (DSS) server also support the following OCR file types: ● Text (OCR) ● Unicode Text (OCR) ● RTF (OCR) ● Searchable PDF (OCR) ● Searchable PDF/A (OCR) ● HTML (OCR) ● CSV
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    Table 6-2 Scan settings (continued) Option Description Color/Black Select the default color setting for the scanned document: ● Color ● Black ● Black/Gray ● Automatically detect Quality and File Size Select the default output quality for the scanned document: ● Low (small file) ● Medium
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    Figure 6-1 Location of Advanced Settings button 2. On the Default Job Options page, select the Enable Scan to Email check box. If this check box is not selected, the feature is unavailable at the printer control panel. 3. In the Outgoing Email Servers (SMTP) area, complete the steps for one of the
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    These problems can be prevented by entering a number in Split emails if larger than (MB). - In most cases, the default port number does not need to be changed. However, when using the Enable SMTP SSL Protocol option, port 587 must be used. - If you are using Google™ Gmail for email service, select
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    Field Restrictions Specify whether users must select an email address from an address book or whether users are allowed to enter in an email address manually. CAUTION: If Users must select from address book is selected, and any of the address fields are also set as User editable, changes to those
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    Table 6-5 File Settings (Basic Settings) (continued) Feature Description File Type Select the file format for the saved file. Select the User editable check box to make this setting editable at the printer control panel. Resolution Set the resolution for the file. Higher resolution images
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    7. In the Signing and Encryption area, set the signing and encryption preferences. Table 6-7 Signing and Encryption settings Feature Description Signing Select whether to sign the email with a security certificate. Select the User editable check box to make this setting editable at the printer
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    Step four: Configure the Quick Sets (optional) Quick Sets are optional short-cut jobs that can be accessed on the main Home screen or within the Quick Sets application at the printer. Use the following procedure to configure the Quick Sets. 1. In the Email Setup area of the left navigation pane,
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    4. If DNS is required on the network, in the TCP/IP Domain Suffix area, verify that the DNS suffix for the email client being used is listed. DNS suffixes have this format: companyname.com, Gmail.com, etc. NOTE: If the Domain Name suffix is not set up, use the IP address. 5. Click Apply. 6. Click
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    necessary to connect to the server dialog, in the Port Number field, type 587. NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB). These problems can be prevented by entering a number in Split emails if larger than (MB). 12. Select the Enable SMTP
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    For more information, go to Microsoft's Support page. Set up Scan to Network Folder Set up the Scan to Folder feature to scan documents directly to network folder. Introduction This section explains
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    Step two: Set up Scan to Network Folder Set up Scan to Network Folder using one of the following methods. Method one: Use the Scan to Network Folder Wizard Use this option for basic configuration of the Save to Network Folder feature using the Scan to Network Folder wizard. NOTE: Before you begin:
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    c. Click Next. 6. On the Configure Destination Folder dialog, complete the following information: a. In the UNC Folder Path field, type a folder path where the scan will go. The folder path can either be the fully-qualified domain name (FQDN) or the IP address of the server. Be sure that the folder
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    Step two: Configure the Scan to Network Folder settings Use the following procedure to complete Scan to Network Folder setup. Step one: Begin the configuration Use the following steps to begin configuration. 1. On the Scan to Network Folder Setup page, select the Enable Scan to Network Folder check
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    Dialog two: Folder Settings Use the Folder Settings dialog to configure the types of folders the printer sends scanned documents to and the folder permissions. There are two types of destination folders to select from: ● Shared folders or FTP folders ● Personal shared folders There are two types of
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    is no Domain Name Server (DNS). In this case, it is best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a new IP address. On a typical home router, this is done by setting a static IP address that is on the same subnet, but
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    NOTE: If an FTP site is outside the firewall, a proxy server must be specified under the network settings. These settings are located in the EWS Networking tab, under the Advanced options. a. Select Save to an FTP Server. b. In the FTP Server field, type the FTP server name or IP address. c. In the
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    documents to a folder configured for read and write access, complete the following steps. NOTE: Send only to folders with read and write access supports folder verification and job notification. 1. If it is not already selected, select Send only to folders with read and write access. 2. To require
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    Dialog three: Notification Settings Use the Notification Settings dialog to configure when notifications will be sent. ■ On the Notification Settings dialog, complete one of the following tasks: ● Option one: Do not notify. a. Select Do not notify. b. To prompt the user to review their notification
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    Table 6-9 Scan settings (continued) Feature Description Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape. Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
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    a network folder, USB flash drive, or email message, and then manually upload the files to the SharePoint site. Introduction Set up the Scan and then scan documents directly to a SharePoint site. Scan to SharePoint supports all scanning options, including the ability to scan documents as images or
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    1. From the Home screen on the printer control panel, touch the Information icon , and then touch the Ethernet icon to display the IP address or host name. 2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the
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    a. Click Add on the SharePoint Destination Settings page to open the Add SharePoint Path page. b. Open another browser window, navigate to the SharePoint folder to use, and then copy the folder path for the SharePoint folder from that browser window. c. Paste the SharePoint folder path into the
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    to a SharePoint site. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 94
    Table 6-11 Buttons on the right side of the preview pane (continued) Button Description Use this button to delete the selected pages. NOTE: This button is available only in the thumbnail view. Use these buttons to rearrange the pages within the document. Select one or more pages and move them
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    Table 6-12 Scan settings for Scan to SharePoint (continued) Feature Description Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option. Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 96
    Introduction The printer has a feature that enables it to scan a document and save it to a USB flash drive. The feature is not available until it has been configured through the HP Embedded Web Server (EWS). Step one: Access the HP Embedded Web Server (EWS) Open the EWS to start the setup process.
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 97
    4. Select the Enable Scan to USB Drive check box. 5. Click Apply at the bottom of the page. NOTE: Most devices ship with hard disk drives (HDDs) already installed. In some cases, additional storage devices can be added via USB. Verify whether the Save to USB feature needs to be expanded to USB and
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 98
    7. Choose the File Settings for the Quick Set, and then click Next. NOTE: For more information on the available file settings, see Default scan settings for Scan to USB Drive setup on page 88 8. Review the summary of settings, and then click Finish to save the Quick Set, or click Previous to edit
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 99
    or contact list. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon
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    4. Specify the recipients by using one of these methods: ● Use the keypad to enter the address in the To field. To send to multiple addresses, separate the addresses with a semicolon, or select the Enter button on the touchscreen keyboard after typing each address. ● Use a contact list as follows:
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 101
    Table 6-17 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view. Use these buttons to zoom in or out on the selected page. NOTE: Select only
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 102
    at any time. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 103
    8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen. Table 6-18 Buttons on the left side of the preview pane Button Description Expand the
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 104
    Table 6-19 Buttons on the right side of the preview pane (continued) Button Description Use these buttons to rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view. Use this button to add
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 105
    use this feature. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 106
    Table 6-21 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view. Use these buttons to zoom in or out on the selected page. NOTE: Select only
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    drive, or email message, and then manually upload the files to the SharePoint site. Scan to SharePoint supports all scanning options, including the ability to glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the
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    Table 6-23 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view. Use these buttons to zoom in or out on the selected page. NOTE: Select only
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 109
    use this feature. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. Insert the USB drive into the USB port near the printer control panel. 3. From the Home screen on
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 110
    Table 6-25 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view. Use these buttons to zoom in or out on the selected page. NOTE: Select only
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    healthcare, financial services, manufacturing, and public sector, manage a fleet of printers and common scan tasks. Go to Support for HP Color LaserJet Enterprise MFP X58045, Support for X58045dn, Support for X58045x, or Support for X58045zs. Instructions are available for performing specific
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    configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information a phone line (for analog fax) or to an Internet or network fax service. Set up fax by using the printer control panel Configure the fax features using
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    3. Select the location from the list on the right side of the screen, and then select Next. 4. Touch the Company Name text field, and use the keypad to type the company name. 5. Touch the Fax Number text field, and use the keypad to type the sending fax number. Select Next. 6. Verify that the date
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    Table 7-1 Fax dialing settings (continued) Menu item Description Redial Interval The Redial Interval setting selects the number of minutes between retries if the number dialed is busy or not answering, or if an error occurs. NOTE: You might observe a redial message on the control panel when
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 115
    is enabled by default. You should turn it off only if you are having trouble sending or receiving a fax and if you are willing to accept the errors one of the following options: ● Automatic ● TAM ● Fax/Tel ● Manual Rings to Answer The Rings to Answer setting determines the number of times the
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    from the printer. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Fax application, and then select the
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 117
    6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen. Table 7-4 Buttons on the left side of the preview pane Button Description Expand the
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 118
    Table 7-5 Buttons on the right side of the preview pane (continued) Button Description Use these buttons to rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view. Use this button to add
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    Additional fax tasks Locate information on the Web for performing common fax tasks. Go to Support for HP Color LaserJet Enterprise MFP X58045, Support for X58045dn, Support for X58045x, or Support for X58045zs. Instructions are available for fax tasks, such as the following: Block incoming faxes 109
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    ● Create and manage fax speed dial lists ● Configure fax billing codes ● Use a fax printing schedule ● Block incoming faxes ● Fax archiving and forwarding 110 Chapter 7 Fax
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    -inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Advanced configuration with the HP Embedded Web Server (EWS) Use the
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    When the printer is connected to the network, the HP Embedded Web Server is automatically available. NOTE: The HP Embedded Web Server is not accessible beyond the network firewall. How to access the HP Embedded Web Server (EWS) Use the following steps to open the Embedded Web Server. 1. From the
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    of all printer events and errors. Use the HP Instant Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic web pages that help solve problems. These pages also show additional services available for the printer. Event Schedule Summary The Event
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    Select one or more items to print. Remote Control-Panel Provides a way to troubleshoot or manage the printer from a browser window on a desktop or laptop. Supplies connection information about third-party job-statistics services, or enables local serverless device job accounting. 114 Chapter
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    HP Embedded Web Server General tab (continued) Menu Description Quota Settings Provides connection information about third-party job-quota services, or enables local device quota service. Copy/Print tab Settings available on the Copy/Print tab of the EWS. Table 8-3 HP Embedded Web Server Copy
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    Table 8-4 HP Embedded Web Server Scan/Digital Send tab Menu Description Scan to Email Settings Configure the default email settings for digital sending, including the following: ● Settings for the outgoing mail (SMTP) server ● Settings for Email Quick Sets jobs ● Default message settings,
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    . (MFP and Digital Sender products with HP analog fax accessory only) ● OXPd Troubleshooting area: Enable or disable the Allow a Non-Secure Connection for Web Services option ● Auto Recovery area: Enable or disable the Enable Auto Recovery option, which allows the printer to auto recover
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    Troubleshooting tab (continued) Menu Description Diagnostic Data NOTE: This item is available only if an administrator password is set from the Security tab. Export printer information to a file that can be useful for HP technical support to use for detailed problem problem analysis. Web Service
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    problem analysis. Self Test Verify that the security functions are running according to expected system parameters. HP Web Services tab Settings available on the HP Web Services tab of the EWS. Use the HP Web Services general printing protocols and services supported by the print server.
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    print server. ● Control access through protocols that may not be secure, such as printing protocols, print services, discovery protocols, name resolution services, and configuration-management protocols. 802.1X Authentication Configure 802.1X authentication settings on the Jetdirect print server
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    Printer sharing disclaimer Review the following disclaimer. HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.
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    1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. To enable manual configuration, open the following menus: a. Networking b. Ethernet c. TCP/IP d. IPV6 Settings 3. Select Enable, and then select On. 4. Select the Enable
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    Link speed and duplex settings Use the following steps to make changes to link speed and duplex settings. NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks. The link speed and communication mode of the print server must match the network hub. For most
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    password cannot be recovered. If the administrator password is lost or forgotten, contact HP Support for the assistance required to completely reset the printer. Click here to contact HP Support about resetting the printer password. Provide user access credentials at the printer control panel Use
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    and have an HP Jetdirect print server, you can configure IPsec by using the Networking tab in the HP Embedded Web Server. Encryption support: HP High Performance Secure Hard Disks The hard disk provides hardware-based encryption so you can securely store sensitive data without impacting printer
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    solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment - ultimately increasing investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp.com/go/webjetadmin
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    9 Solve problems Troubleshoot problems with the printer. Locate additional resources for help and technical support. The following information is correct at the time of publication. For current information, see Support for HP Color LaserJet Enterprise MFP X58045, Support for X58045dn, Support for
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 138
    feature assists in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the printer displays instructions for the next step until you have completed all steps 3. Use paper that has not previously been printed or copied on. 128 Chapter 9 Solve problems
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    adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the printer. 7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 140
    2. Open the document-feeder cover. 3. Remove any jammed paper from the document feeder input area. 130 Chapter 9 Solve problems
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    4. Lift the document feeder and check the lower side of the feed path. 5. Make sure the guides in the document-feeder input tray are adjusted to the correct size for the document before loading paper. NOTE: To avoid document feeder jams, to
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    the front of the printer to remove it. Figure 9-4 Release the separation roller cover d. Clean the rollers with a dampened lint free cloth. 132 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 143
    Reinstall the rollers in the document feeder and perform a copy job to test. 7. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B2.D1 jam error in Tray 1 (multipurpose tray) Use the following procedure to clear
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    meets the HP specifications for the printer. 5. Make sure the Tray 1 guides are set to the correct paper size and that the paper tray is not overfilled ( paper is below the 3 triangles on the right guide). 6. Load the paper back into the tray and restart the print job. 7.
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    a. Locate and release the pickup roller assembly release tab. Figure 9-5 Locate the pickup roller assembly tab 1 b. Push the pickup roller assembly to the right and then away from the printer. Figure 9-6 Remove the pickup roller assembly 1 2 13.B2.D1 jam error in Tray 1 (multipurpose tray) 135
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    test the tray by printing from tray 1. 8. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B2.D2 jam error in Tray 2 Use the following the jam. ● 13.B2.D2 Paper jam in tray 2 136 Chapter 9 Solve problems
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    1. Open the right door. 2. Gently remove any jammed paper. 3. Close the right door to clear the control panel message. 13.B2.D2 jam error in Tray 2 137
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    4. Open Tray 2. 5. Remove the paper from the tray and discard any bent, curled, or damaged sheets. 138 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 149
    for the paper being installed into the tray and that the tray is not over filled above the fill mark (line below 3 triangles on rear guide). 7. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 8. If the error persists, clean the Tray 2 pick
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 150
    shown. NOTE: Make sure your hands are clean before touching the rollers. Oils or debris from hands can cause paper pickup issues. 140 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 151
    the roller assemblies and close the right door. f. Run a print job from Tray 2. 9. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.A3 jam error in Tray 3 Use the following procedure to check for paper in all
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 152
    tray 3 ● 13.A3.D3 Jam in tray 3 1. Open the Tray 3 right side access door. 2. Remove any jammed paper found in access area. 142 Chapter 9 Solve problems
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    3. Open the right door. 4. Gently remove any jammed paper. 13.A3 jam error in Tray 3 143
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 154
    5. Open Tray 3. 6. Remove the paper from the tray and discard any bent, curled, or damaged sheets. 144 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 155
    for the paper being installed into the tray and that the tray is not over filled above the fill mark (line below 3 triangles on rear guide). 8. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 9. If the error persists, clean the Tray 3 pick
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 156
    shown. NOTE: Make sure your hands are clean before touching the rollers. Oils or debris from hands can cause paper pickup issues. 146 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 157
    the roller assemblies and close the right door. f. Run a print job from Tray 3. 10. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.A4 jam error in Tray 4 Use the following procedure to check for paper in all
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 158
    When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.A4.A4 Paper jam in tray 4 ● 13.A4.D4 Paper jam in tray 4 1. Open the right door. 2. Gently remove any jammed paper. 148 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 159
    3. Open the Tray 4 right access door. 4. Gently remove any jammed paper. 13.A4 jam error in Tray 4 149
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 160
    5. Open the Tray 3 access door and gently remove any jammed paper. 6. Close the right door to clear the control panel message. 7. Open Tray 4. 150 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 161
    8. Remove the paper from the tray and discard any bent, curled, or damaged sheets. 9. Make sure that the tray width and length guides are set to the correct paper size for the paper being installed into the tray and that the tray is not over filled above the
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 162
    10. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 11. If the error persists, clean the Tray 4 pick, feed, separation rollers. a. Open the Tray 4 door to access the rollers. 152 Chapter 9 Solve problems
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    b. Locate and remove the Tray 4 separation roller. 1 2 Call-out 1- slide blue locking lever Call-out 2- Remove the roller assembly. c. Remove the Tray 4 pick and feed rollers. To remove the roller assembly, gently pull on to the side of the rollers as shown. NOTE: Make sure your hands are clean
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 164
    f. Run a print job from Tray 4. 12. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.A5 jam error in Tray 5 Use the following procedure to jam in tray 5 ● 13.A5.D5 Paper jam in tray 5 154 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 165
    1. Open the right door. 2. Gently remove any jammed paper. 13.A5 jam error in Tray 5 155
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 166
    3. Open the Tray 5 right access door. 4. Gently remove any jammed paper. 156 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 167
    5. Open the Tray 4 access door and gently remove any jammed paper. 6. Close the right door to clear the control panel message. 7. Open Tray 5. 13.A5 jam error in Tray 5 157
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 168
    8. Remove the paper from the tray and discard any bent, curled, or damaged sheets. 9. Make sure that the tray width and length guides are set to the correct paper size for the paper being installed into the tray and that the tray is not over filled above the
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 169
    10. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 11. If the error persists, clean the Tray 5 pick, feed, separation rollers. a. Open the Tray 5 door to access the rollers. 13.A5 jam error in Tray 5 159
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 170
    shown. NOTE: Make sure your hands are clean before touching the rollers. Oils or debris from hands can cause paper pickup issues. 160 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 171
    the roller assemblies and close the right door. f. Run a print job from Tray 5. 12. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B2 jam error in right door Use the following procedure to clear paper jams in
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    1. Open the right door. 2. Gently remove any jammed paper. 162 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 173
    3. Gently remove any jammed paper from the duplexer paper path. 13.B2 jam error in right door 163
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 174
    printer. 6. Ensure the paper tray guides are set to the correct size for the paper loaded. 7. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. in use. Wait for the fuser to cool before 164 Chapter 9 Solve problems
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    1. Open the right door. 2. Gently remove any jammed paper. 13.B4 jam errors in the right door 165
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 176
    printer. 5. Ensure the paper tray guides are set to the correct size for the paper loaded. 6. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP for the fuser to cool before clearing jams. 166 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 177
    1. Open the right door. 2. Gently remove any jammed paper from the fuser input. 13.B9 jam errors in the fuser 167
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 178
    3. Remove the fuser and remove any jammed paper found. a. Squeeze the release levers on the handles (circle call-outs) and then remove the fuser. 168 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 179
    b. Remove any paper from the exit of the fuser. c. Open the fuser access and check for a z-fold paper jam. 13.B9 jam errors in the fuser 169
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    the HP specifications for the printer. 5. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.E1 jam error in the output bin Use type that is being printer on. This can be 0-9 or A-F. 170 Chapter 9 Solve problems
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 181
    . 2. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 3. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.E1 jam error in the output bin 171
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 182
    period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 183
    website (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/eccnet/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee. Ireland: The HP Limited Warranty benefits apply in
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 184
    Conformité: « Le vendeur est tenu de livrer un bien conforme au contrat et répond des défauts de conformité existant lors de la délivrance. 174 Appendix A Service and support
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 185
    répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a été mise à sa net/index_en.htm). Les consommateurs ont le droit de choisir de réclamer un service sous la garantie limitée HP ou auprès du vendeur au cours d'une
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 186
    judicial_redress/ecc-net/index_en.htm). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk til de europeiske forbrukersentrene (http://ec.europa.eu/consumers/ 176 Appendix A Service and support
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 187
    solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Forbrukere har retten til å velge å kreve service under HPs garanti eller iht selgerens lovpålagte mangelsansvar. Sweden HP:s begränsade garanti är en kommersiell garanti som tillhandahålls frivilligt av HP. Namn och
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 188
    ). Spotrebitelia majú právo zvoliť si, či chcú uplatniť servis v rámci Obmedzenej záruky HP alebo počas zákonnej dvojročnej záručnej lehoty u predajcu. 178 Appendix A Service and support
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 189
    Poland Ograniczona gwarancja HP to komercyjna gwarancja udzielona dobrowolnie przez HP. Nazwa i adres podmiotu HP odpowiedzialnego za realizację Ograniczonej gwarancji HP w Polsce: Polska: HP Inc Polska sp. z o.o., Szturmowa 2a, 02-678 Warszawa, wpisana do rejestru przedsiębiorców prowadzonego przez
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 190
    .htm). Potrošniki imajo pravico izbrati, ali bodo uveljavljali pravice do storitev v skladu z omejeno garancijo HP ali proti prodajalcu v skladu z dvoletno zakonsko garancijo. 180 Appendix A Service and support
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 191
    Croatia HP ograničeno jamstvo komercijalno je dobrovoljno jamstvo koje pruža HP. Ime i adresa HP subjekta odgovornog za HP ograničeno jamstvo u vašoj državi: Hrvatska: HP Computing and Printing d.o.o. za računalne i srodne aktivnosti, Radnička cesta 41, 10000 Zagreb Pogodnosti HP ograničenog jamstva
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 192
    for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 193
    the warranty to the customer or any HP support contract with the customer. However, if product charge its standard time and materials charges to service the product for the particular failure or cartridge is genuine and take steps to resolve the problem. Your cartridge might not be a genuine HP
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 194
    eligible for the upgrade. After upgrading, you may no longer use the original Software Product that formed the basis for your upgrade eligibility. 184 Appendix A Service and support
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 195
    the Software. It is your responsibility to obtain and maintain all equipment, services and software needed for access to and use of the HP ID account, data to optimize Software performance based on user preferences, provide support and maintenance, and assure security and software integrity. You can
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 196
    respect to the Software or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. 17. CONSUMER RIGHTS. Consumers in some countries, states or territories
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 197
    options. If you are a consumer within the meaning of the Australia Consumer Law and you are purchasing the Software or warranty and support services for the Software which are not of a kind ordinarily acquired for personal, domestic or household use or consumption, then despite any other provision
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 198
    parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also . Customer support Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 199
    , and download software utilities and drivers Order additional HP service or maintenance agreements Register your product Support for HP Color LaserJet Enterprise MFP X58045, Support for X58045dn, Support for X58045x, or Support for X58045zs www.hp.com/go/carepack www.register.hp.com Customer
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 200
    B Environmental product stewardship program Protecting the environment HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production The airborne emissions of ozone for
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 201
    product's duplex feature (manual or automatic) and to return HP printing supplies. Multi-lingual program information and instructions are also included in every new HP LaserJet print cartridge outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 202
    a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to: www.hp.com/recycle. Electronic hardware recycling HP encourages customers to recycle used electronic hardware. For more
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 203
    WEEE (Turkey) Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 204
    GB21521 Restriction on Hazardous Substances statement (India) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 205
    Substances Table (China) Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. Substances Table (China) 195
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 206
    EPEAT Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 207
    Substances Table (Taiwan) Substances Table (Taiwan) 197
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 208
    For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 209
    C Regulatory information Regulatory statements Regulatory model identification numbers For regulatory identification purposes, your product is assigned a regulatory model number. Regulatory model numbers should not be confused with marketing names or product numbers. Table C-1 Regulatory model
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 210
    . This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 211
    1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. For other US/Canada
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 212
    sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 213
    Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) Taiwan BSMI USB Port (Walk-up) statement 台灣 BSMI USB 埠 (Walk-up USB 埠 (walk-up EMC statement (Taiwan) Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) 203
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 214
    its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility issues, please contact does it imply that any product is compatible with all of Telecom's network services. This equipment may not provide for the effective hand-over of a
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 215
    for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 216
    de connexion appropriée. Le client doit être conscient que le respect des conditions ci-dessus ne peut pas empêcher la dégradation du service dans certaines situations. Les réparations de l'équipement certifié doivent être coordonnées par un représentant désigné par le fournisseur. Toute réparation
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 217
    European countries (i.e.: Switzerland, Turkey, Republic of Serbia). Using this WLAN application outdoors might lead to interference issues with existing radio services. This product operates on radio frequencies between 2400 MHz and 2483.5 MHz, and between 5170 MHz and 5710 MHz, with a transmit
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 218
    This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. CAUTION: Based on Section 15.21
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 219
    To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches). AVERTISSEMENT! Exposition aux émissions de fréquences radio. La puissance de sortie émise par ce périphérique est inférieure aux
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 220
    Thailand Wireless Statement This radio communication equipment has the electromagnetic field strength in compliance with the Safety Standard for the Use of Radio Communication Equipment on Human Health announced by the National Telecommunications Commission. Belarus 24 мая 2017 383 BY. RFID/
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 221
    Server 111, 113, 115 copying overview 50 counterfeit supplies 172, 183 customer support online 172, 188 D default gateway, setting 122 deleting stored jobs 41, settings (Windows) 36 Windows 36 duplexer jams 127 duplexing manually (Mac) 39 manually (Windows) 36 E easy-access USB port locating 2 easy
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 222
    111, 113, 118 supplies 117 troubleshooting tools 111, 113, 117 HP Services enabling 111, 113, 119 I information pages HP Embedded Web Server 111, 113 interface ports locating 4 Internet Explorer, versions supported 120 managing the printer overview 111 manual duplex Mac 39 Windows 36 material
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 223
    172, 188 system requirements HP Embedded Web Server 111 T Taiwan EMI statement 199, 203 TCP/IP manually configuring IPv4 parameters 122 manually configuring IPv6 parameters 122 technical support online 172, 188 toner cartridge low threshold settings 127 using when low 127 toner cartridges memory
  • HP Color LaserJet Enterprise MFP X58045dn | User Guide - Page 224
    8 locating 2 use alternative letterhead mode 27 troubleshooting jams 127, 128 overview 127 troubleshooting tools HP Embedded Web Server 111, 113, 192 web browser requirements HP Embedded Web Server 111 Web sites customer support 172, 188 fraud reports 172, 183 Material Safety Data Sheet (MSDS
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User Guide
HP Color LaserJet Enterprise MFP X58045
www.hp.com/support/colorljX58045MFP
www.hp.com/support/colorljX58045dnMFP
www.hp.com/support/colorljX58045zMFP
www.hp.com/support/colorljX58045zsMFP