HP DL360 System Memory Troubleshooting Best Practices for HP ProLiant Servers - Page 3

banks illuminate, making the task of isolating the failing DIMM more difficult and the chance of replacing functioning banks of memory more likely. Therefore, further troubleshooting is necessary to determine which specific DIMM is failing. Use the LEDs as a tool in identifying that a memory problem may exist, but do not rely solely on the status of the LEDs to determine if hardware should be replaced. What Tools are Available from HP to Help Identify a Failing DIMM? Refer to the any of following HP system tools whenever a memory problem is suspected. HP System Management Homepage The HP System Management Homepage supplies a consolidated view of system hardware health, configuration, performance and status information for individual HP servers. Details are provided on total system health, including system memory. Information on system memory can be found under the "Performance" section on the main page (See Figure 1). For Linux and Windows, HP SMH is available in the ProLiant Support Pack and Integrity Support Pack. To download the latest version of the ProLiant Support Pack or Integrity Support Pack, navigate to the Support and Troubleshooting link on http://www.hp.com. 3