HP DL385 HP ProLiant DL385 Generation 2 Server User Guide - Page 84

POST problems flowchart, Faulty KVM device

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Page 84 highlights

POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Item 1 2 3 4 5 6 7 8 Refer to "POST error messages and beep codes (on page 89)" "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) KVM or iLO 2 documentation "Loose connections (on page 77)" "Symptom information (on page 76)" Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) 9 • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) 10 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Operating system information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Troubleshooting 84

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Troubleshooting 84
POST problems flowchart
Symptoms:
•
Server does not complete POST
NOTE:
The server has completed POST when the system attempts to access the boot device.
•
Server completes POST with errors
Possible problems:
•
Improperly seated or faulty internal component
•
Faulty KVM device
•
Faulty video device
Item
Refer to
1
"POST error messages and beep codes (on page
89
)"
2
"Video problems" in the
HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or on the HP website
(
)
3
KVM or iLO 2 documentation
4
"Loose connections (on page
77
)"
5
"Symptom information (on page
76
)"
6
Server maintenance and service guide, located on the Documentation
CD or the HP website (
)
7
"Port 85 and iLO messages" in the
HP ProLiant Servers Troubleshooting
Guide
located on the Documentation CD or on the HP website
(
)
8
"General memory problems are occurring" in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or on the HP
website (
)
9
•
"Hardware problems" in the
HP ProLiant Servers Troubleshooting
Guide
located on the Documentation CD or on the HP website
(
)
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(
)
10
•
"Server information you need" in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or on the
HP website (
)
•
"Operating system information you need" in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or on the
HP website (
)