HP DL560 HP ProLiant Servers Troubleshooting Guide - Page 184
diagnose tab, HP Insight Diagnostics
UPC - 808736876919
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contacting technical support 171 controller failure 139 controller state 111 controllers, array 101, 107, 138, 139, 145, 146 creating a disk image 68 critical error 115 CSR (customer self repair) 171 customer self repair (CSR) 171 D data loss 40, 155 data recovery 40, 44 deployment software 68 deployment, offline 82 deployment, online 82 device discovery 139 device driver information 87 diagnose tab, HP Insight Diagnostics 74 diagnosing problems 74 diagnostic tools 64, 68, 69, 74 diagnostics utility 74 dial tone 54 DIMM installation guidelines 48 DIMMs 18, 118, 120, 121, 122, 127, 128, 129 dirty data 91 disaster recovery 80 disk drives, overheated condition 139 diskette drive 41 diskette drive problems 41, 132 diskette image creation 68 DMA error 116 documentation 85 drive array 151, 152, 153 drive array controller 137, 138, 139 drive array not configured 151 drive array recovery 151, 152 drive erase operation 144 drive errors 41, 95, 96, 97, 108, 119, 132, 133, 143 drive failure 151 drive failure, detecting 41 drive LEDs 19, 41 drive not found 41, 43 drive not responding 153 drive offline due to erase operation 111 drive position change detected 140 drive problems 40, 41, 42 drivers 77, 87 drives, disabled 147, 155 drives, troubleshooting 42 DVD-ROM drive 40 E ECC errors 91 electrostatic discharge 15 end user license agreement (EULA) 82 energy saver features 52 erase operation 111 Erase Utility 70 error log 59 error messages 59, 62, 90, 114, 155, 159 EULA (end user license agreement) 82 event list error messages 155 expansion board 57, 87 expansion board problems 57 expansion board-related port 85 codes 165 express port error 116 external device problems 52 F fan assembly 134, 135, 136 fan LED 45 fan problems 44, 45, 115, 116 fans 44, 45, 115, 116, 117, 134, 135, 136, 156 fault-tolerance methods 88 FBDIMMs 18, 46 features 86 Fibre Channel adapters 117 firmware 63, 87 firmware maintenance 79 Firmware Maintenance CD 82 firmware, updating 17, 63, 79, 81 firmware, upgrade 17, 63, 81, 142, 146, 147 firmware, version 80, 139 flash ROM 63, 79 flowcharts 22 front side bus error 116 G general diagnosis flowchart 25 general protection fault 58 getting started 12 global protocol error 116 graphics adapter problems 51 graphics card option 51 guided troubleshooting 85 Index 184
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