HP Dc5000 HP Business Desktop Products - Worldwide Limited Warranty and Techni - Page 4

Options and Software Limited Warranties The Limited Warranty terms and conditions for HP options are as set forth in the Limited Warranty applicable to HP options. EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, HP DOES NOT WARRANT SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY HP. HP's only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable end-user license or program license agreement provided with that software. However, non-HP manufacturers, suppliers, or publishers may provide their own warranties directly to you. Software Technical Support Software technical support is defined as assistance with questions and issues about the software preinstalled by HP on the HP Hardware or that was included with the HP Hardware at the time of your purchase or lease of the hardware product. With the exception of Linux operating systems or other Linux software applications sold with HP products, technical support for software is available for the first ninety (90) days from date of product purchase or lease. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving software technical support. After the first ninety (90) days, technical support for software preinstalled by HP on the HP Hardware or included with the HP Hardware at the time of your purchase or lease of the product is available for a fee. Linux Operating Systems and Applications HP does not provide software technical support for Linux operating systems or other Linux applications. Software technical support for Linux software sold with HP Hardware is provided by the Linux vendor. Please refer to the Linux operating system or other Linux application support statement included with your HP Hardware. International Limited Warranty and Limited Warranty Transfer to Another Country This limited warranty is extended worldwide under certain conditions to products which are reshipped by the original purchaser either for his own use or provided as an incidental part of systems integrated by the original purchaser. When available in the country of use, service is provided in the same manner as if the product was purchased in that country and can only be provided in countries where the product is designed to operate. Also, standard warranty service response time is subject to change due to local parts availability. A customer may be required to provide product-specific information, in accordance with the HP Global Warranty Notification process, prior to moving the products. The required information ensures that HP is prepared to provide the required level of warranty service in the destination country and that the product is designed to work in the destination country. If the product is not normally sold by HP in the country of use, it may need to be returned to the country of purchase for service. Contact HP, your local HP authorized reseller, or refer to the Web site at www.hp.com/go/bizsupport . 4 www.hp.com