HP DesignJet 2000 HP DesignJet ColorPro - User's Guide - Page 59
Message, Explanation, Solution
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Menu Message [COLOR] PRNT-HD MISSING, INSERT CANCELING JOB CARRIAGE JAM, OPEN ACC COVER CARRIAGE JAM, OPEN TOP COVER LEFT BACK PANEL OUT MEDIA IN TRAY 1, REMOVE MNL FEED LOAD [TYPE] [SIZE] Understanding Printer Messages Explanation Solution One of the printheads (black, cyan, magenta Insert the indicated printhead. or yellow) is missing. The printer is canceling current print job. The carriage is jammed. The carriage is jammed. The left side of the back panel has not been inserted properly. There is media in Tray 1 which may not be the type or size that is specified in your current print job. You have chosen to print through Tray 1. Open the printhead access cover to remove obstruction. When finished, close the printhead access cover and align printheads. Open the top cover to clear obstruction. When finished, close the top cover and press to resume printing. Open the rear access cover and ensure that the left side of the panel is properly installed. Remove the media in Tray 1 and press the button to resume printing. If you wish to print through Tray 1, set your driver to pick from Tray 1 and send the print job before putting media in Tray 1. Load the paper type and size as specified in the display panel and press to continue printing. HP DesignJet ColorPro Series: User's Guide (version 1) page 59 of 64