HP Designjet 500 HP Designjet 500 Printer - User's Guide
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- HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 1
Media & Ink Using this Guide Introduction Solutions Front Panel Printer Options Introducing Your HP DesignJet 500 Printer Front View of Printer Other Index Printer Connections This User's Reference Guide explains how to use your D/A1 size or A0+/E+ size HP DesignJet 500 Printer. The - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 2
Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 500 Printer Front View of Printer Using this Guide Other Index Printer Connections These topics detail the contents of the User's Reference Guide, provide information on - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 3
Ink Solutions Front Panel Printer Options Other Index Using this Guide Introducing Your HP DesignJet 500 Printer Front View of Printer Printer Connections How to Use this Guide This User's Reference Guide explains the details for using both the D/A1 size and A0+/E+ size HP DesignJet 500 - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 4
& Ink Using this Guide Solutions Front Panel Printer Options Introducing Your HP DesignJet 500 Printer Front View of Printer Related Information • The Assembly and Set-up Poster Step-by-step information on how to prepare your printer for use (came with your printer). • The Pocket Guide - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 5
Ink Using this Guide Solutions Front Panel Printer Options Introducing Your HP DesignJet 500 Printer Front View of Printer Other Index Printer Connections User's Reference Guide print pages of the document, click document, click the Back button. the Print button. Exit Print Previous - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 6
Guide Introducing Your HP DesignJet 500 Printer Front View of Printer Introducing Your HP DesignJet 500 Printer • Your Printer's Main Features A general overview of the major features of your printer. • HP Ink Supplies A description of the HP Ink Supplies required for your printer. • Print - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 7
needed and also provide automatic alignment and cutting and stacking of finished prints in the media bin, enabling continuous and unattended printing. In addition, the HP DesignJet 500 printer includes smart chips that are embedded into each individual printhead and ink cartridge that alert the user - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 8
install drivers. • HP Premium Printing Material: The HP DesignJet 500 A0+/E+ size and D/A1 size printing systems accept a wide range of roll and sheet media from 24 inches/609.6 mm (D/A1 size) to 42 inches/1066.8 mm (A0+/E+ size) wide including HP Satin Poster Paper, HP High-Gloss Photo Paper and HP - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 9
Your HP DesignJet 500 Printer Front View of Printer Printer Connections HP Ink Supplies HP Ink Supplies for your printer contain two components: printheads and ink cartridges. Your HP DesignJet 500 printer uses the following HP Ink Supplies: • Black Ink Cartridges are HP No 10 Supplies - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 10
Media & Ink Using this Guide Solutions Front Panel Printer Options Introducing Your HP DesignJet 500 Printer Front View of Printer Other Index Printer Connections Print Resolution Your HP DesignJet 500 printer provides two different print modes that change the print resolutions of - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 11
print on roll media or sheet media up to 42 inches (1066.8 mm) wide with the A0+/E+ size HP DesignJet 500 printer and up to 24 inches (609.6 mm) with the D/A1 size model. The following media types are supported on the HP DesignJet 500printer: • HP Bright White Inkjet Paper (Bond) • HP Vellum • HP - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 12
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Using this Guide Introducing Your HP DesignJet 500 Printer Front View of Printer Printer Connections User Interface The printer's front panel includes an easy-to-use interface with a display, giving you access to a - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 13
Introduction Media & Ink Using this Guide Solutions Front Panel Printer Options Introducing Your HP DesignJet 500 Printer Front View of Printer Other Index Printer Connections Memory The D/A1 size and A0+/E+ size HP DesignJet 500 printers come with 16MB or internal Random Access Memory ( - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 14
include their own drivers. Your HP DesignJet 500 printer comes supplied with: • Windows drivers • AutoCAD drivers for Windows. NOTE: If AutoCAD drivers are available for the specific AutoCAD release you are using, it is strongly recommended that you install them to print from AutoCAD. - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 15
Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 500 Printer Front View of Printer Front View of Printer Other Index Printer Connections Power Switch/Indicator Printhead Ink Cartridge Front Panel - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 16
Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 500 Printer Front View of Printer Printer Connections Your HP DesignJet 500 printer can be connected directly to your computer via the traditional parallel interface or through the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 17
Index Media Choice Roll Media Sheet Media Ink System Ink Cartridges Printheads Media & Ink The D/A1 size and A0+/E+ size format HP DesignJet 500 Printers use a variety of media. The recommended media is engineered to use with your printer and your printer's ink system to give you the best - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 18
Ink Cartridges Index Printheads Media Choice • Choosing Paper or Other Media Your printer supports several types of paper. Choosing the best paper type for your needs is an essential step in ensuring good image quality. These topics help you to select the best media for your particular printing - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 19
Other Ink Cartridges Index Printheads Choosing Paper or Other Media For best printing results, use only genuine Hewlett-Packard paper or other type of media, whose reliability and performance have been developed and thoroughly tested. All Hewlett-Packard printing components (printer, ink system - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 20
Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Paper Types The following topics address the various types of media available, their particular use and how to obtain information about them. - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 21
and selection numbers of supported HP Premium Printing Material. Always print on the image side with the special coating. Image side faces outward on roll products from Hewlett-Packard. Physical Characteristics of Paper and Other Media HP Premium Printing Material 24 inch 36 inch 42 inch 610 mm - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 22
Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Physical Characteristics of Paper and Other Media (Continued) HP Premium Printing Material HP High-Gloss Photo Paper 6 mil (158g/m2) - 100 ft. (30m) HP Semi-Gloss Photo Paper 6 mil (158g/m2) - 100 ft. (30m) HP Paper - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 23
Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Additional Information About Paper Types The following HP Premium Printing Material can be used to perform the printhead alignment, see Printhead Alignment. • HP Bright White Inkjet Paper (Bond) • HP - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 24
Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Combinations of Media Type and Print Quality Selection Use the following tables, given by application, to guide you when choosing your paper and selecting the print quality setting - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 25
Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads CAD Drawings-Mono The following table lists the recommended print quality settings for specific usage with typical media. Supported Paper Types-Mono Usage - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 26
Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads CAD Drawings and GIS-Color (Lines and low density) The following table lists the recommended print quality settings for specific usage with typical media. Supported Paper Types-Color Usage - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 27
Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads CAD Rendering, GIS and Images-Color and CAD (high ink density) The following table lists the recommended print quality settings for specific usage with typical media. Supported Paper Types-Color - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 28
Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Handling Your Paper or Type of Media Take the following precautions when handling paper or other type of media: • Handle film and glossy paper by the edges - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 29
Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Obtaining Roll or Sheet Paper Information If roll media or sheet media is loaded, the type of media is displayed when you select the Paper menu on the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 30
Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Print Times for a Selected Print Quality The following table lists some typical printing times for D/A1 size paper. Typical Printing Times Print Quality Fast Normal Best - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 31
Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Printable Area The following topics detail the printable areas for each of the different paper size systems: • ANSI Paper The American National Standards - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 32
Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads ANSI Paper The following table lists the printable area for the ANSI paper size system is only available if you are using the A0+/E+ size format HP DesignJet 500 printer - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 33
Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Architectural Paper The following table lists the printable area for the Architectural paper is only available if you are using the A0+/E+ size format HP DesignJet 500 printer - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 34
Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads ISO Paper The following table lists the printable area for the ISO paper size system. only available if you are using the A0+/E+ size format HP DesignJet 500 printer - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 35
Media Ink System Other Ink Cartridges Roll Media The following procedures are described in detail, with animations where appropriate: • Installing a New Roll on the Printer • Loading Roll Media • Unloading Roll Media • Removing Roll Media from the Spindle • Cutter Replacement Index Printheads - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 36
the following: 1. Pre-load the different types of paper onto the spindles. 2. Remove and replace the spindle with the new type of paper. NOTE: Additional spindles are available from Hewlett Packard as accessories. Other Ink Cartridges Index Printheads Click on this icon to run the animation - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 37
roll of paper on the printer. NOTE: You must have installed a new roll of paper on the printer before you can load it. The front-panel menu items are: Select (using the keys) Then Press: 1. Paper 2. Load Roll 3. Select Roll Type Enter Enter Enter Other Ink Cartridges Index Printheads Click - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 38
shows how to unload a roll of paper from the printer. Other Ink Cartridges Click on the icon to run the animation sequence. A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Index Printheads - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 39
Media Solutions Front Panel Printer Options Sheet Media Ink System Other Ink Cartridges Removing Roll Media from the Printer The animation sequence shows how to remove a roll of paper from the printer. NOTE: You must have unloaded the roll of paper from the printer before you can remove - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 40
Media Solutions Front Panel Printer Options Sheet Media Ink System Other Ink Cartridges Removing Roll Media from the Spindle The animation sequence shows how to remove a roll of paper from the roll spindle. NOTE: You must have removed the roll of paper from the printer before you can - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 41
must contact your local HP Customer Care center to: • Order the replacement cutter. • Receive instructions on how to access the Front Panel Service Menu. Important Information • The cutter unit is attached to the printer by a black cutter holder that runs along the metal guide rail, and is hooked - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 42
Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Sheet Media • Which Side Up? Instructs you how to identify which side of the sheet media should be printed on. • Which Edge First? Explains which edge of the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 43
Ink System Other Ink Cartridges Index Printheads Which Side Up? The printer prints on the side of the paper that faces up. It may be important to load the sheet with the correct side facing up. See the table below. Print Side for Media Types Media Type HP Bright White Inkjet Paper (Bond) HP - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 44
Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Which Edge First? You can load sheet paper in either portrait or landscape orientation. Unless you are using the Rotate option, always load - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 45
unload it from the printer. • Make sure the correct side of the sheet is facing up when you load it. The front panel menu selections are: Select (using the keys) Then Press: 1. Paper 2. Load sheet 3. Select Sheet Type Enter Enter Enter Other Ink Cartridges Index Printheads Click on the icon - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 46
ink time to dry the printer holds the paper for some time. Other Ink Cartridges Click on the icon to run the animation sequence. A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Index Printheads - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 47
Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Ink System These topics cover the various elements of the Ink System. • What are HP Ink Supplies? Details the elements of the HP Ink Supplies supplies - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 48
, the printhead and the ink cartridge. These components are called the HP Ink Supplies and are coded with a Hewlett-Packard No. selection number to help you reorder the correct replacement. Your HP DesignJet 500 printer uses the following HP Ink Supplies: • Black Ink Cartridges are HP No 10 Supplies - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 49
components of the HP Ink Supplies. Printheads Index Printheads Ink Cartridges The Hewlett-Packard selection number on the ink cartridges and printheads makes it easy for you to find the correct HP Ink Supplies for your printer. Determine the color of the printhead or ink cartridge you need, then - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 50
from your printer and the ink system, always follow these guidelines when handling HP Ink Supplies: • Always install the ink cartridges and printheads before the expiry date, which is on the packaging. • Install ink cartridges and printheads in their color-coded slots. • Follow the instructions on - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 51
Do not drop the printheads. Proper handling will assure optimum performance throughout the printhead life. • Do not touch the end of the ink cartridge which is inserted into the printer as there may be a small amount of ink on the connection. • Avoid storing partly used ink cartridges on their ends. - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 52
Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Color Calibration You can calibrate the ink system for the specific media loaded in your printer. Doing this ensures the printed output matches the colors of the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 53
Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Drying Time The following topics detail the drying time function and how to use it to ensure you obtain the highest quality print under all conditions - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 54
Ink Cartridges Index Printheads Drying Time Settings With some paper types and environmental conditions the ink needs time to dry before the paper is unloaded. The printer has three settings which you can choose through the front panel. See Navigation Example for more help. Manual The printer - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 55
Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Typical Drying Times The following table shows the typical drying times for Hewlett-Packard tested paper at approximately 25°C with 50% relative humidity. Drying Times by Paper Types Hewlett Packard - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 56
Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Drying Procedure The drying procedure operates as follows: 1. The printed image emerges from beneath the printer window and a vacuum holds it - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 57
Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Ink Cartridges • Ink Cartridge Errors Details the error messages that could be displayed on the front panel for the Ink Cartridges. • Ink Cartridge Levels Details the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 58
following error messages for the ink cartridges: Index Printheads Cartridge Missing Cartridge Nearly Reached End of Life Faulty Cartridge Cartridge Empty NOTE: If a cartridge has actually passed its expiry date, it will be shown as a faulty cartridge and will have to be replaced. The printer - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 59
Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Ink Cartridge Levels The Front Panel will tell you when your ink supply is low, very low or empty. This means you know current status of your HP Ink Supplies all the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 60
, Yellow or Black Ink cartridge Enter Enter Enter Enter Index Printheads The front panel displays the following information for the selected ink cartridge: • Color: Cyan, Magenta, Yellow or Black. • Model: Hewlett-Packard No 82 (Cyan, Magenta and Yellow) or Hewlett-Packard No 10 (Black). • Status - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 61
because doing this will cancel the current print job. You would need to change cartridges either if prompted to do so on the Front Panel because the printer has detected a cartridge is out of ink or the cartridge is low and you want to replace it before it runs out. Index Printheads Click on the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 62
Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Printheads • Printhead Errors Details the different error messages that could be displayed on the front panel for the Printheads. • Printhead Information Shows you - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 63
Ink System Ink Cartridges Printhead Errors The Front Panel can display the following error messages for the printheads: Index Printheads Printhead Missing Printhead Worn Out Faulty Printhead Unknown Error NOTE: An unknown error is displayed when one of the printheads is causing a problem - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 64
selected printhead: • Color: Cyan, Magenta, Yellow or Black • Model: Hewlett-Packard No 11 and Warranty (In warranty or Out of warranty) • Status: inserted, missing, faulty worn-out and unknown. If there is a problem the system displays an action: missing -> insert, unknown -> troubleshoot, faulty - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 65
Enter Enter Other Ink Cartridges Index Printheads Click on the icon to run the animation sequence. A printable version of the sequence is also available. Once you have replaced the printhead, if you have media loaded, the printer prompts you to start the Printhead Alignment procedure. If no - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 66
Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Printhead Alignment You should have one of the following types of paper loaded before attempting to align the printheads: HP Bright White Inkjet Paper (Bond), HP Coated Paper, HP - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 67
you may be experiencing. It takes you through the troubleshooting procedure step-by-step. • Ink Supply Problems guides you when you have problems installing the consumable ink items: the ink cartridges and printheads. • Media Problems contains information on what to do if you have image smears - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 68
. • Refer to the appropriate topic: - Ink Supply Problems - Media Problems - Communication Problems - Image Error - Other Problems • If the problem could be related to your software driver, and you are using an HP driver, refer to the driver's troubleshooting documentation and the on-line help in - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 69
Quality Problems Ink Supply Problems Media Problems Finding the Source of Your Problem Printer Options Image Error Other Other Problems Index in the printer and plugged in to an outlet that you know works. - Switch the printer on and make sure the front-panel display shows the HP welcome screen - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 70
Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Image Quality Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Your HP DesignJet 500 printer provides a full troubleshooting utility to - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 71
Characteristics of Paper Types. You can also look at the web page http://www.hp.com/go/designJet for the most up-to-date information. 4. Make sure that the Print quality (Fast, Normal, Best) used for your printer is correct. This is set in the Print Setup dialog box of the printer driver or in - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 72
of paper or a different size, you stand less likelihood of resolving the problem. Running the Troubleshooting Utility 1. From the main front-panel menu, select the Ink menu ( ) and press Enter. 2. Select Troubleshooting and press Enter. 3. The printer first checks to see whether the printheads are - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 73
are problems in the blocks of color in Diagnostic Print A, for example white streaks or bands, the printer will try to clean the printheads that have the problem. A printhead can be cleaned up to three times this way; after that it cannot be cleaned and you will be told; the Troubleshooting routine - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 74
that a color is defective, the printer tries to clean that printhead. If the printhead cleaning process completes, Diagnostic Print B is printed again and you are asked the same questions again. Diagnostic Print B 2. Afterwards, if problems with images remain, use the Troubleshooting procedure - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 75
Ink Supply Problems Front Panel Media Problems Printer Options Image Error Troubleshooting Flow Chart The following diagram shows the flow of the troubleshooting procedure. Start Printer checks Yes whether Printhead Alignment is required No Printer prints Diagnostic Print A including black - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 76
Ink Solutions Solving Problems Image Quality Problems Advance Calibration Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help It is important that the paper loaded for this calibration is exactly that used for normal printing - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 77
Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Advance Calibration Values The printer stores the advance calibration values of the last two different types of media used for the calibration. When you print the printer ties - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 78
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Stepped Lines When you look at the image you have printed there are 'stepped lines' in the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 79
Front Panel Printer Options Other Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Incomplete Lines When you look at the image you have printed there are: • Missing or faint lines. • Printed characters having missing parts to them - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 80
Solutions Front Panel Solving Problems Image Quality Problems Ink Supply Problems Color Alignment When you look at the image you have printed: Media Problems Printer Options Image Error Other Other Problems Index Getting Help The colored lines are printed double and they are the wrong - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 81
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Horizontal Banding When you look at the image you have printed there are light or dark lines on - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 82
Printer Options Other Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Color Accuracy These are the areas you should review when troubleshooting a color accuracy problem: Index Getting Help Media Ensure the media loaded is genuine HP - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 83
) you can reduce the color consistency problems. • There may be color changes between images printed on your HP DesignJet 500 and other types HP DesignJet printers. This is quite normal because the other printers use different ink. Long Term Color Bleeding (Glossy Papers) High ambient humidity at - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 84
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Color Accuracy Configuration The configurations of the printer defines how ink is applied to each - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 85
Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Additional Color Accuracy Information The means of accurately managing the colors printed by your printer vary with the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 86
the carriage assembly, but this time close the cover using the latch. • Replace the printhead with a new one, see Printhead Replacement. Problems Inserting the Ink Cartridge 1. Make sure that you have the correct HP Ink Supplies ink cartridge. 2. Make sure that the cartridge is the correct color - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 87
& Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Unknown Printhead Error An unknown printhead error occurs when the one of the printheads is causing a problem but - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 88
Introduction Media & Ink Solving Problems Image Quality Problems Media Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help • Media Details the general rules to follow to avoid media problems. • Clearing a - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 89
Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Media Always make sure that you are using the appropriate media for your image and that it is consistent with your software application. To ensure color accuracy and print-quality performance of the printer - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 90
• Too much ink is being placed on the paper causing it to cockle or bubble. • The end of the roll of paper is glued to the core and won't advance further. • Pieces of paper or paper powder are clogging up the cutter guide or other moving parts. See Removing Jammed Paper for full instructions on how - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 91
Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Removing Jammed Paper 1. Open the window. 2. Switch the printer off at the front. 3. If necessary, carefully move the printhead carriage out - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 92
Media Problems Printer Options Image Error Other Other Problems Index Getting Help Removing Jammed Paper (continued) CAUTION: The area where the printhead carriage is parked can get quite dirty; be careful not to get ink on your hands. 9. Close the window and switch on the printer. 10. Wait - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 93
Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Ink Marks on the Media Front Panel Media Problems Printer Options Image Error • Warped Lines • Blurred Lines (Ink "Bleeds" from Lines) • Marks or Scratches on Glossy Paper after Printing • Smears - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 94
ink printed and the environmental conditions that are present at the time of printing. Avoid any contact with the paper and handle the print with care until quite some time has elapsed. NOTE: Included with HP media is a book "Printer Tips" that includes a section on troubleshooting paper problems - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 95
Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Smears or Scratching on Your Printed Media This problem can appear on paper-based coated media if a lot of ink is printed quickly - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 96
Ink Supply Problems Media Loading Problems Front Panel Media Problems Printer Options Image Error Other Other Problems The front panel keeps indicating that media is misaligned or incorrectly positioned. Index Getting Help Roll media • The roll media may be loaded the wrong way. The paper - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 97
Introduction Media & Ink Solving Problems Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Media Output Problems Prints Fall on the Floor After Being Cut • Make sure the media bin is open. • - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 98
& Ink Solving Problems Image Quality Problems Image Error Solutions Ink Supply Problems Front Panel Media Problems Printer Options Other Image Error Other Problems • Image is Incomplete Details the actions to take when the print is: Blank, Partial or has suffered clipping. • Printed - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 99
Error Other Problems Index Getting Help Image is Incomplete • Output Contains Only a Partial Print • Image is Clipped • Long-Axis Print Is Clipped If you are trying to send an HP-GL/2 print file generated for a different type of HP DesignJet printer, it will not print unless you install an - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 100
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Image is Clipped • This normally indicates a discrepancy between the actual printing area on the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 101
Solving Problems Image Quality Problems Ink Supply Problems Media Problems Printed Image Incorrect • Image is in One Portion of the Printing Area • Print is Distorted or Unintelligible • One Image Overlays Another on the Same Sheet Printer Options Other Image Error Other Problems Index - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 102
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Image is in One Portion of the Printing Area • Is the page size configured in the software too - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 103
Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Print is Distorted or Unintelligible • The interface cable between your computer and the printer could be - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 104
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Other Sources of Information If you don't find the solution to the problem here, other sources - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 105
Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Index Other Problems Getting Help • Communication Problems Describes typical problems you could encounter with communications between your computer and the printer. • Printer Does not Print - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 106
& Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Communication Problems Front Panel Media Problems Printer Options Image Error Other Index Other Problems Getting Help Symptoms are: • The front-panel display does not show Processing when you are sending a print - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 107
Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Printer Does not Print • You may have a power problem. If there is no activity at all from the printer, and - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 108
Roll or Sheet Paper Information. • The printhead may need replacing; see Printhead Replacement • Did you specify a Manual Dry Time in the front panel? Change the dry time to Automatic see Ink System. • If the printer is in Fast mode and the file it is printing contains high density inked areas, the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 109
Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help • HP Customer Care Details about the HP Customer Care program. • What to Do Before You Call Information on what you should do before you contact your local HP Customer Care Center. • HP DesignJet Online - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 110
are provided in the Hewlett-Packard Customer Care booklet supplied with your printer. HP Customer Care provides comprehensive, proven support expertise and leverages new technologies to give customers unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 111
you still have difficulty, refer to the HP Support Services booklet shipped with this printer. This document contains a comprehensive list of various support services available to help solve printer problems. 4. If you do call one of the Hewlett-Packard offices, please have the following information - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 112
Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help HP DesignJet Online Direct access to HP and the information you want, when you need it. Register now! www.hp.com/go/designjet HP DesignJet Online - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 113
Structure Navigating the Menu System Message Descriptions Front Panel The printer's front panel is a user-friendly interface that gives you access to a comprehensive set of printer functions. There is also information on your ink consumable items which is continually updated. • The Front Panel - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 114
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions The Front Panel The panel on the front of your printer is the principal way of changing the behavior of the printer, apart from any - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 115
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure the various items in a menu list. • The Menu key takes you to the main screen. It cancels any choices that have not yet been selected by pressing the Enter key. • The Back key takes - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 116
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure the main menu with the Job Management menu active. Active menu Information message Paper Menu Icon Ink Menu Icon Job Management Menu Icon (Active) Setup Menu Icon The Navigation Example - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 117
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Action Keys The Cancel key cancels the current printer operation (printing or preparing for printing). It will also cancel the current - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 118
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions specific icons. Click on the icon to displays its menu structure. • Paper Menu • Ink Menu • Job Management Menu • Set-up Menu - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 119
Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Paper Menu Click on a menu item to go to the relevant topic. Paper Load/Unload Roll Load/Unload Sheet Select paper type Cutter Page Format - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 120
Status Troubleshooting Calibrate Paper Align Print Heads Reset Standard (4.5 min.) Replace Print Heads Replace Ink Cartridges Special (11 min.) Color settings Color/monochrome RGB Cyan Printhead Magenta Printhead Yellow Printhead Black Printhead Native sRGB Ink Levels Cyan Ink Cartridge - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 121
Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Job Management Menu There are no Job Management Menu options available for your model of HP DesignJet Printer unless you have the HP-GL/2 Accessory Card installed which provides - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 122
Printer Information HPGL/2 settings Best Quality Settings Default Maximum detail Model number, Serial number, Service ID, Firmware rev, Accessory rev, Paper used, Ink used (c, m, y, k), Scan axis usage, Paper axis usage, Service station usage, Spittoon usage, Pinch-lift usage, Cutter usage, Ink - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 123
to go to the relevant topic. Previous menu options I/O setup Front Panel Altitude Log Service tools Card ID Card setup I/O Timeout Language Buzzer Contrast Printheads Errors Service tests Service calibrations Service utilities No I/O Cards present / Contents provided by card No I/O Cards present - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 124
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Navigating the Menu System From the top level of the menu system, you can - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 125
Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Navigation Example This section provides a typical example of how to navigate through the menus to configure a specific print option. How to Set the Ink-drying Time to Two - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 126
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Setting Drying Time you require. 5. Use the Up and Down keys to highlight the Manual menu option. Previous ... The display shows the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 127
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Setting Drying Time Navigation Example (continued) Key Action 6. Press the Enter key to enter the Manual drying time setting menu. - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 128
Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Setting Drying Time Navigation Example (continued) Key Action 9. Press the Top key to return to the top level menu. Display Result The display shows the Ink menu. Previous - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 129
ENTER to see faulty printheads Alignment error Press ENTER to continue Cartridges will expire in days: nn Color calibration error Press ENTER to continue The printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 130
, see Printhead Replacement. The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 131
can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement. Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 132
cannot be used for printing, but must be used when the printer has been powered off. The printer has detected that the setup printheads have not been installed correctly. Open the window and follow subsequent instructions to reinstall or relocate the setup printheads. Contact HP for advice if the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 133
with too much skew Press ENTER to retry Press CANCEL to abort You have selected an option in the menu that is not available at the moment. (The printer may be busy, out of ink, out of paper, etc.) The printer ran out of paper while printing the calibration pattern. Load a sheet or roll that is - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 134
During the loading of paper, the printer has detected that no paper has been loaded. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. Paper not present. Load paper to print calibration pattern The paper axis calibration routine has - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 135
Press ENTER to retry Press CANCEL to abort Paper too small for a diagnostic print Paper too small to align printheads Load bigger size to align Press ENTER to continue Paper too small to print the pattern While loading paper into the printer (roll or sheet), the printer has found that it is either - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 136
for the alignment. See Printhead Alignment. The printer is trying to perform a scan of the calibration pattern, but the pattern was not found. Reload the sheet that was printed by the Create pattern part of the calibration routine. There may be paper jammed in the printer. (The printer has detected - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 137
and Action Printhead replacement not available now. Cancel print jobs before replacement Printhead warning Poor print quality Printheads not aligned Paper type not valid to align printheads Press ENTER to continue You have requested the printer to replace one or more printheads, but the printer is - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 138
key to stop the load process. PRINTHEADS not functional Replace printheads Cancel print Printheads require alignment. Load paper and select Align printheads. Press ENTER to finish Printheads require alignment. Press ENTER to align The printer is attempting to print a job, but finds that there is - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 139
instructions to replace the faulty ink cartridges. Reload paper There is an error in the paper, as shown in another message. Use the normal procedure to reload the paper. Replace empty cartridges before replacing printheads You have requested the printer to permit the replacement of printheads - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 140
only non-clear media are supported. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. During the loading of a roll of paper, the printer has detected that the paper is too far to the left; it should be aligned with the blue line painted - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 141
normal printing activities. If the problem recurs, try using the Troubleshooting routine again, or select Replace Printheads from the front panel (in the Ink System menu) to replace the printheads that are faulty. The Troubleshooting utility has found that there is no paper loaded in the printer - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 142
the instructions in the front panel and respond to further questions. Unknown ink cartridges. Press ENTER to continue. Unknown paper format Reload paper Unknown paper type Select paper type Unknown printheads. Press ENTER to continue. The ink cartridges are not recognized by the printer as ink - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 143
configured to do them. To calibrate color for the current paper type, select Ink menu → Color calibration → Calibrate paper. The printer has detected that the printheads have not been aligned since the last replacement. You should align the printheads by selecting Align printheads from the Ink menu. - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 144
has the look and appearance you want. You can select printer settings either from the front panel or from the driver you have for the printer. In most cases the driver settings override the front panel settings. The Print Options Tab contains these topics: • Page Format deals with the formatting - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 145
• Page Description explains how to make sure the you obtain the prints from your printer in the format you want. NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. • Rotating an Image details on how to rotate the image - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 146
Page Description This section explains how to make sure that the printer produces your print in the page format you want. Leading Edge 17 mm (0.7 in) Margins 5 mm (0.2 in) Page Size Printing Area 5 mm (0.2 in) Inked Area Trailing Edge Direction of paper leaving the printer 17 mm (0.7 in) - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 147
The margin settings for the leading and trailing edges are 17 mm. Printing Area The printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see Printable Area. Inked Area inked area is the smallest rectangle that contains the entire image. - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 148
are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Job Rotation (HP-GL/2) If the software in the driver does not specify the rotation setting, it can be specified in the front panel (Paper > Page Format > Rotate). Page Size and the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 149
Page Size in the Front Panel Image Appearance Print Management Printer Configuration What is Rotated? NOTE: This topic is only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. With roll paper, both the image and the page orientation are - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 150
topic is only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. If you are using clear imaging paper, sometimes called 'backlit', you may want to print a mirror image of your print, so that when the paper is lit from behind it is in the correct - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 151
Size in the Front Panel Image Appearance Print Management Setting Page Size in the Front Panel Index Printer Configuration NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. • Adjusting the Page Size in the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 152
page size you have selected in your HP driver overrides the page size selected in the printer. However, some of the circumstances in which you may want to change the default setting are: • When you want to save paper by printing only the inked area of your print, plus the margins. In this case set - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 153
Configuration Page Size NOTE: This topic is only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. The Page Size option lets you select the page size of your print. The options are described in the following table. If you need to adjust the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 154
topic is only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. If you specify in your software a page size that is larger than the paper size loaded in the printer, the printer will still print what it can, but may clip your image. Clipped - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 155
to change the HP-GL/2 color palettes. • Printing Images in Grayscale describes how to print color images in grayscale. • Print Speeds and Print Quality lists typical printing times by output quality. • Print Quality describes the different print modes that are available with your printer. • Advanced - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 156
is only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. These topics deal with the ways you can control the overall appearance of your prints from the front panel in terms of: • Pen Widths and Colors in the Internal Palettes • Changing the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 157
in the Front Panel Image Appearance Print Management Printer Configuration Pen Widths and Colors in the Internal Palettes NOTE: This topic is only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. The "pens" discussed throughout these - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 158
& Ink Solutions Front Panel Printer Options Other Page Format Setting Page Size in the Front Panel Image Appearance Print Management The following table describes the palette choices. Index Printer Configuration Palette Software Palette A Palette B Factory Comments The printer looks - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 159
have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. You cannot change the Factory palette, but you can define Palettes A and B to be whatever you choose. The defaults are Palette, width: Item Available Options Defaults Palettes Pens Widths (mm) Colors Factory - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 160
Printer Options Other Print Management Index Printer Configuration How to Define Palette A NOTE: This topic is only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. The following steps explain how to define Palette A. Instructions - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 161
Print Management Printer Configuration NOTE: The palette you have just defined will take effect only when you select it to be the current palette, as explained in To Select a PaletteThis topic is only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 162
Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Changing the Treatment of Overlapping Lines (Merge) NOTE: This topic is only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. The Merge setting - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 163
. • You want a version for photocopying in black and white. When you choose the Ink menu Color settings > Grayscale option, the printer renders colors as Grayscale rather. If you only want to use black ink to print in grayscale, you should select the Ink menu Color settings > True black option. - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 164
Options Other Print Management Index Printer Configuration The following table lists some Typical Printing Times (line drawings @ 20-25ºC and 30-60% relative humidity). Typical Printing Times Paper Color/Grayscale Bright White Color Grayscale Coated Paper Color Grayscale Quality Best - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 165
& Ink Solutions Front Panel Printer Options Other Page Format Setting Page Size in the Front Panel Image Appearance Print Management Typical Printing Times (continued) Index Printer Configuration Paper Color/Grayscale Heavy Coated Paper Color Grayscale Glossy Paper Color Grayscale - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 166
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Print Quality You can set the overall print quality from the front panel (Set-Up > Print Quality). In - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 167
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Advanced Options Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Your HP DesignJet 500 printer provides several advanced optimization and quality - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 168
/text option only affects prints that have color content. Selecting Line drawings/text (the default setting) ensures you will always get the best quality color prints, except when printing the following files: • Mixed lines and scanned color images. • Mixed lines and color photographs. For these - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 169
Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Best Quality Settings If you have selected the Best option as the Print Quality setting for you print session but - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 170
& Ink Solutions Page Format Setting Page Size in the Front Panel Print Management Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration These topics describe the best methods of managing the work that the printer is doing. • Cancelling a Page - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 171
Printer Options Other Print Management Cancelling a Page that is Printing Use the following procedure to cancel a page that is currently being printed. 1. Press the Cancel key on the front panel. Index Printer Configuration Cancel Key The printer advances the paper as though the print - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 172
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Cancelling the Drying Time CAUTION: Use caution when performing this procedure as an image which has had - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 173
Print Management Index Printer Configuration These topics explain how to change the configuration of your printer. • Printer Information • Front Panel Setup • Altitude Setting • Graphics Language and Networks • Setting up the I/O Card • Controlling the Cutter • Upgrading Your Printer • Color - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 174
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Printer Information Your HP DesignJet 500 printer provides an information display on the front panel that - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 175
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Setup Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration You can configure the following parameters for the front panel: • Menu and Message Language - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 176
Page Size in the Front Panel Image Appearance Print Management Printer Configuration Menu and Message Language The following languages can be used for all menus and messages shown on the front panel of your HP DesignJet 500 printer: • English • German • Spanish • Catalan • French • Italian - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 177
Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Alert Buzzer Your HP DesignJet 500 printer is equipped with an alert buzzer that is used to warn you when: • A task has completed. • An error has been detected. • You change a parameter from the front - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 178
Front Panel Image Appearance Print Management Printer Configuration Screen Contrast You can adjust the screen contrast of the front panel to best suit the ambient lighting conditions at your location. The contrast can be varied from 0% to 100% in 5% increments. The default setting is 50% and - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 179
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Altitude Setting Your HP DesignJet 500 printer contains a vacuum pump which is used to hold the media onto - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 180
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Graphics Language and Networks For System Administrators If you are using the printer with a network spooler, - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 181
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Setting up the I/O Card Network With a network interface (such as the HP JetDirect Print Server), refer to - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 182
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Controlling the Cutter With roll media loaded, when any print job you have send to the printer completes, the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 183
upgrades available from Hewlett-Packard. System software upgrades increase your printers functionality and enhances the features that your printer already possesses. System software can be downloaded from the Internet. For the latest upgrades, go to http//www.hp.com/go/designjet. Follow the on - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 184
Images in Grayscale for further details • Color-the printer prints in color • Grayscale-the printer prints the color image in grey shades. • True black-the printer prints the color image in grey shades using black ink only. RGB • Native/Device RGB-No ink emulation • sRGB-Standard RGB Rendering - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 185
Printer Options Other Print Management Index Printer Configuration Logs Your HP DesignJet 500 printer keeps a log for the printheads and an error log. These logs are normally used by service engineers. Printhead Log The printhead log contains a list of the last five printheads of each color - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 186
Introduction Media & Ink Solutions Care of the Printer Other Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary The Other tab provides miscellaneous procedures and information that may be required to ensure your printer remains in - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 187
Media & Ink Solutions Care of the Printer Installing Expansion Cards Care of the Printer Front Panel Specifications Printer Options Other Ordering Accessories This section contains information on general maintenance of the printer. • Cleaning the Printer Instructions for cleaning - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 188
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Cleaning the Printer WARNING: To avoid an electric shock, make sure that the printer is switched OFF and disconnected from - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 189
packaging. Refer to Assembly/Repacking Instructions available on the HP web-site (www.hp.com/go/designjet) for details. 4. If you have to move your printer you will need the original packaging. If necessary you can order a kit of the packaging materials. Contact HP support and they will supply it - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 190
Media & Ink Solutions Front Panel Care of the Printer Installing Expansion Cards Specifications Installing Expansion Cards Printer Options Other Ordering Accessories The following options are available for your HP DesignJet 500 printer: • Network Card Installation • HP-GL2 Accessory - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 191
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Network Card Installation Front Panel Specifications Printer Options Other Ordering Accessories HP JetDirect Network Card Installation 1. Before installing a card, switch off the printer and unplug it from - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 192
Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories HP JetDirect Network Card Installation its two screws. You can use a screwdriver or do it manually. 5. When you have inserted the card, screw it into place - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 193
Cards Front Panel Specifications Printer Options Other Ordering Accessories HP JetDirect Network Card Installation (Continued) 6. Insert the LAN cable into the LAN card. It is simply pushed into place and clicks when locked. Index Glossary 7. Carefully replace the plastic cover by - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 194
Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary HP-GL2 Accessory Card Installation If you have purchased an optional HP-GL/2 Accessory Card for your printer please refer to the documentation delivered with the card for the installation instructions. - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 195
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Specifications • Functional Specifications • Memory Specifications • Printer Power Specifications • Ecological Specifications • Enviromental Specifications • Acoustic Specifications • Connection Specifications - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 196
the Printer Installing Expansion Cards Functional Specifications Front Panel Specifications Printer Options Other Ordering Accessories HP DesignJet 500 Functional Specifications Functional Specifications Four colors: cyan, magenta, yellow and black. HP Ink Supplies Supplies Printheads - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 197
& Ink Solutions Front Panel Printer Options Other Care of the Printer Installing Expansion Cards Specifications Ordering Accessories HP DesignJet 500 Functional Specifications (Continued) Functional Specifications HP Supported Mediaa HP Bright White Inkjet Paper (Bond) HP Vellum HP Natural - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 198
Care of the Printer Installing Expansion Cards Specifications Ordering Accessories HP DesignJet 500 Functional Specifications (Continued) Index Glossary Functional Specifications Resolution Print Mode Fast Render Halftone Normal Render Halftone Best (default) Render Halftone Best - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 199
of the Printer Installing Expansion Cards Specifications Ordering Accessories HP DesignJet 500 Functional Specifications (Continued) Index Glossary Functional Specifications Margins Roll (normal) Sheet (normal) Roll (small) Sheet (small) Graphics languages supported Accuracy Previous - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 200
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Physical Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Physical Specifications Type Weight D/A1 size printer A0+/E+ size printer 38.5 kg 85 lb 45 kg - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 201
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Memory Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Memory Specifications Internal RAM Can be upgraded to: 16 MB 96MB or 160MB - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 202
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Printer Power Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Printer Power Specifications Source 100-240 V AC ±10% auto-ranging Frequency 50/60 Hz - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 203
made of the same material: ABS. Parts marked according to ISO 11469 standard. Metals Enclosures made of electro-galvanized steel sheet. Packaging Cardboard (non-chlorine-bleached) and foam are 100% recyclable. Inks used for printing do not contain heavy metals. User Documentation Majority - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 204
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Enviromental Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Environmental Specifications Operating Ranges Printing: 15°C to 35°C (59° F to 95° F) RH 20% - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 205
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Acoustic Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Acoustic Specifications Operating sound pressure Idle sound pressure Operating sound power Idle - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 206
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Connection Specifications • Cable Specification • Recommended Cables Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 207
Media & Ink Solutions Care of the Printer Installing Expansion Cards Cable Specification Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary The connector on the printer is 36-pin female connector. Most existing parallel cables support IEEE-1284 - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 208
the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Recommended Cables The following cable is recommended for optimum performance and electromagnetic compatibility: Recommended Cable Interface type (Computer) HP part - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 209
and accessories in any of the following ways: • Call your local authorized HP dealer. • Contact your local HP Sales and Support office. • Refer to the Hewlett-Packard Support / Services booklet that was supplied with your printer. • Documentation • Hardware • Consumable Items Index Glossary - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 210
the Printer Documentation Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Language Chinese Czech English French German Greek Hungarian Italian Japanese Korean Lithuanian Polish Portuguese Russian Spanish Pocket Guide HP Part - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 211
Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Language Slovakian Taiwanese Thai Turkish Pocket Guide HP Part Numbers C7769-90030 C7769-90013 C7769-90026 C7769-90027 User's Reference Guide - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 212
x 64 EDO 50 nanoseconds, 3.3V JetDirect EIO Network Cards 10Base-T 10 Base2, 10-T J3110A J3111A LocalTalk Token Ring 10/100Base-TX J3112A J4169A HP-GL/2 Accessory Card (with 16MB) Spindle 610 mm - 24 inch C7772A C2389A 1067 mm - 42 inch C2390A Stand 610 mm - 24 inch FL for 500 series - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 213
Item Ink Cartridges Printheads Color HP Supply No. HP Part Number Black 10 C4844A Cyan C4911A Yellow 82 C4913A Magenta Black Cyan 11 Yellow C4912A C4810A C4811A C4813A Magenta C4812A To achieve the best performance from your printer, we recommend you only use genuine Hewlett-Packard - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 214
customers grow their businesses by referencing third-party printing material choices to ensure maximum HP DesignJet printer flexibility and printing solutions. Cyan, magenta, yellow and black. The colors of the printer's four inks, and also a standard color model. Paper coated on one side for inkjet - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 215
the front-panel display. A programming language telling a print device how to output graphic data. Shades of gray to represent colors. A glossy, opaque photographic paper. One of Hewlett-Packard's standard graphics languages for plotters and printers. Produces vector data. The transmission of data - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 216
from another and to avoid printing right to the edge of the paper. Placing two or more pages side-by-side on roll paper to avoid waste. Located underneath the printhead. The nozzles direct the ink onto the page. A set of logical pens defined by color and width. Printer Job Language. A programming - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 217
queueing raster Rendering Intent RGB Meaning The exterior part of the printer on which the paper rests before going into the printer. The printhead is installed into the carriage assembly. It is the part which prints the ink onto the paper. Page size minus margins. Adobe PostScript is a computer - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 218
& Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Term RIP RTL Meaning Raster Image Processor. Raster Transfer Language is one of Hewlett-Packard's standard graphics languages for plotters - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 219
axis, as you look at the printer from the front in which the paper feed moves. The horizontal axis, as you look at the printer from the front in which the print carriage moves. The part of the printer which services the printheads. It keeps the printheads clean and stops them from drying out - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 220
Calibration Aligning Printhead ANSI Paper Architectural Paper B Back Key Banding Best Print Resolution Blurred Lines bright white inkjet paper C cable specifications cables interface parallel Calibration Cancel Key Cancel Print Cancelling Drying Time cancelling the - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 221
Ink Supplies HP No 10 HP No 11 HP No 82 Ink cartridges ink cartridges Printheads printheads I I/O time-out setting changing Identifying Components Image Appearance Image Clipping Image Error Image is Clipped Long-Axis Image is Clipped Output Contains Only a Partial Print - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 222
Ink Supplies. See HP Ink Supplies Ink Supply Problems Ink System Cartridge Replacement Statistics Drying Time Automatic Manual None Printhead Alignment Replacement Statistics Inked Area inked area Installing Roll Media interface cables interfaces Fast Ethernet 10/100 - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 223
Media Problems Long-Axis Image is Clipped M Margins margins margins specifications Marks or Scratches on Glossy Paper matte film Media Cutter Handling Media Types Additional Information Combinations Print Quality Selection Roll Installing Loading Removing from Printer - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 224
Introduction Media & Ink Solutions Front Panel Printer Options Other Index ABCD E F GH I J K LMNOPQR S T U VWX Y Z Output Warped Lines media sizes specifications media types Memory memory memory specifications Menu Ink Job Mananagement Paper Menu Key Menu Set-up Menu - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 225
Printer Seems Too Slow plain paper Printhead Pocket Guide Alignment poster paper Problem Inserting PostScript Upgrade Problems after replacement power specifications Replacement print appearance Statistics controlling Printheads Print Cancel HP Ink - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 226
Stepped Lines Troubleshooting R Removing Roll Media from Printer from Spindle Repacking Poster Replacing Cutter Ink Cartridge Printhead resolution specifications resolution. See print resolution Roll Media Information Installing Loading Removing from Printer Removing from - HP Designjet 500 | HP Designjet 500 Printer - User's Guide - Page 227
Media & Ink Solutions Front Panel Printer Options Other Index ABCD E F GH I J K LMNOPQR S T U VWX Y Z physical power resolution Speed and Print Quality Stepped Lines Problems supported media types system software upgrades T translucent bond Troubleshooting Procedure
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Using this Guide
Introducing Your
HP DesignJet 500 Printer
Front View of Printer
Printer Connections
Media & Ink
Introduction
Front Panel
Other
Printer
Options
Index
Solutions
Introduction
This
User’s Reference Guide
explains how to use your D/A1 size or A0+/E+ size
HP DesignJet 500
Printer.
The Introduction Tab contains these topics:
•
Using this Guide
Contains information on how to use this guide. There is an explanation of when you should use it and what
each of the navigation buttons do when you click on them.
•
Introducing Your HP DesignJet 500 Printer
Contains a brief overview of the printer. It contains information about the printer’s features and what is
included with the printer.
•
Front View of Printer
Contains a view of the front of the printer showing the location of the printer’s consumable items.
•
Printer Connections
Shows all the connections to the printer: power,
parallel interface
,
USB
and optional network interface.