HP Designjet L26100 HP Designjet L26500/L26100 printer series - Limited warran - Page 6

HP Limited Warranty 4. HP's Limited Warranty covers only those defects that arise as a result of normal use of the HP products, and does not cover any other problems, including those that arise as a result of: a. Improper or inadequate maintenance or calibration b. Accessories, software, interfacing, paper, parts, ink or supplies not provided or supported by HP c. Operation outside the product's specifications d. Improper site preparation or maintenance e. Unauthorized modification or misuse Routine printer maintenance operations in the HP Printer, such as cleaning and preventive maintenance services (including parts contained in any preventive maintenance kit and HP service engineer visits), are not covered by HP's Limited Warranty. 5. For HP printer products, the use of non-HP, refilled or expired cartridges does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 6. If HP or an HP authorized service provider receives, during the applicable warranty period, notice of a defect in any product covered by this HP Limited Warranty, HP shall either repair or replace the defective product at HP's option. If HP elects to replace a defective product or part, HP shall either (i) deliver to you the replacement product or part and provide remote installation assistance, if needed, or (ii) replace the defective product or part onsite, at HP's option. Even if HP elects option (i) above, you may request HP to replace the defective product or part onsite, however, in that case HP may charge its standard travel and labor charges to do such replacement. In addition, should HP elect to replace the defective product or part onsite, such products will be serviced at the end-user customer's facility at no charge only within designated local service travel areas. Outside designated local service travel areas, warranty services will be performed at the end-user customer's facility only upon prior agreement; you may be required to pay travel expenses and other applicable expenses for such services. Contact your local HP sales office for details on local travel areas. 7. You will make all reasonable efforts to support and cooperate with HP or an HP authorized service provider in resolving the problem remotely, for example, starting and executing self-tests or diagnostic programs, providing all necessary information, or performing basic remedial activities upon the request of HP or an HP authorized service provider. 8. If HP is unable to repair or replace, as applicable, a defective product which is covered by this Limited Warranty, HP shall, within a reasonable time after being notified of the defect, refund the residual value of the product. The residual value will be the purchase price paid to HP or an HP Authorized Reseller minus depreciation and amortization. 9. HP shall have no obligation to replace or refund until you return the defective components, parts, supplies or hardware product to HP, including its associated documentation. All components, parts, supplies or hardware products removed under this Limited Warranty become the property of HP. Notwithstanding the above mentioned, HP may waive the requirement for you to return the defective product. 2 Hewlett-Packard Limited Warranty ENWW