HP Deskjet 3938 User's Guide - (Windows)

HP Deskjet 3938 Manual

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  • HP Deskjet 3938 | User's Guide - (Windows) - Page 1
    HP Deskjet 3900 series User's guide
  • HP Deskjet 3938 | User's Guide - (Windows) - Page 2
    used in this user's guide. Terms The HP Deskjet printer is also referred to as the HP printer or printer. Cautions and warnings A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution Do not touch the print cartridge ink nozzles or copper contacts
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    cartridges...8 Ink-backup mode...9 4 Connect to the printer 10 5 Print photos...11 Print borderless photos 11 Print photos with a border 13 HP General everyday printing 32 Presentation printing 32 Set default settings for the printer 32 Select a print quality 33 Set the page order 33 Print
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    Two-sided printing 36 8 Printer software 38 Printer Properties dialog box 38 What's This? help 38 Ink Status window 38 Download printer software updates 39 9 Maintenance...40 Install print cartridges 40 Align the print cartridges 42 Automatically clean print cartridges 43 Print a test page
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    an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Supplies ● Specifications ● Environmental information User's guide 3
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    purchased an HP Deskjet printer that is equipped with several exciting features: ● User friendly: Easy to install and operate. ● Borderless printing: Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature. ● Ink level indicator: Know the approximate ink level of
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    3 Get started ● Printer features ● Power button and light ● Paper tray ● Print cartridges ● Ink-backup mode Printer features The printer has several features to make printing easier and more efficient. 1 Power button and light 2 Paper tray 1 Print cartridges User's guide 5
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    to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off might cause printer failure. Paper tray The fold-out paper tray holds paper and other media to be printed. Unfold the paper tray before printing. 6 HP Deskjet 3900 series
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    Unfold the paper tray Follow these steps to unfold the paper tray: 1. Raise the printer cover. 2. Lower the paper tray. 3. Fold out the tray extension. 4. Lower the printer cover. User's guide 7
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    the paper guide to the right or to the left. The printer deposits printed pages on the top of the paper tray. Note The print cartridges must be installed before printing. Print cartridges Two print cartridges can be used with the printer. 1 Tri-color print cartridge 2 Black print cartridge Replace
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    Result Colors print as grayscale. Colors print but black is grayed and is not a true black. Exit ink-backup mode Install two print cartridges in the printer to exit ink-backup mode. For instructions about installing a print cartridge, see the print cartridge installation page. User's guide 9
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    serial bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. Note A USB cable might not be packaged with your printer. 10 HP Deskjet 3900 series
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    an Exif Print-formatted photo if you have Exif Print-enabled software. ● Prevent photo paper from curling by following the photo paper storage and handling guidelines. ● Use HP Everyday Photo Paper to save money and ink when printing photos. Print borderless photos To print borderless photos, use
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    of the paper. Print Note If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 12 HP Deskjet 3900 series
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    Printer Properties dialog box. Print photos with a border Follow these instructions to print photos with a white border. Guidelines ● For maximum fade resistance, use HP storage instructions. ● Do not exceed the paper tray capacity: 15 sheets of photo paper. Prepare to print 1. Slide the paper guide
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    Chapter 5 4. Slide the paper guide firmly against the edge of the paper. Print Note If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2.
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    image. Click Automatic to allow the printer software to set the level of smoothing for for this printer. When 4800 x 1200 optimized dpi is selected in the printer software, the tri-color print cartridge prints in click OK. Note Use an HP premium photo paper when printing in the maximum dpi mode to
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    it in the image file. The HP Deskjet printer software then uses this information to automatically perform image-specific enhancements to create outstanding photos. To print Exif Print-enhanced photos, you must have the following items: ● A digital camera that supports Exif Print ● Exif Print-enabled
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    Note For higher-quality photos, use HP Premium Plus Photo Paper and set the print quality to Best or maximum dpi. User's guide 17
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    with printing tips. Printer software: Learn about the printer software. E-mail To print guide to the left. 2. Place the paper with the side to be printed on facing down in the tray, and then push it into the printer until it stops. The paper will extend over the edge of the tray. 18 HP Deskjet
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    3. Slide the paper guide firmly against the edge of the paper. Print 1. Open the Printer Properties dialog box. 2. Click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. Letters To print a letter, use the Printing Shortcuts tab. Guidelines ●
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    The paper will extend over the edge of the tray. 3. Slide the paper guide firmly against the edge of the paper. Print 1. Open the Printer Properties box. 2. Click the Printing Shortcuts tab. 3. In the What do you you want to print on both sides of the paper 5. Click OK. 20 HP Deskjet 3900 series
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    the flap to the left, in the tray and to the right. Push the envelopes into the printer until they stop. 3. Slide the paper guide firmly against the edge of the envelopes. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then select the following print settings
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    guide firmly against the edge of the paper. Print 1. Open the Printer HP Greeting Card Paper. Guidelines ● Unfold prefolded cards, and then place them in the paper tray. ● Do not exceed the paper tray capacity: 20 cards. Prepare to print 1. Slide the paper guide to the left. 22 HP Deskjet
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    . 4. Slide the paper guide firmly against the edge of the paper. Print Note If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box
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    the printer, in the tray. The transparencies will extend over the edge of the tray. 3. Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. 4. Slide the paper guide firmly against the edge of the transparencies. 24 HP Deskjet
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    appear on the Printer Properties dialog box. Labels To print labels, use the Printing Shortcuts tab. For great results, use HP Address Labels. Guidelines the sheets into the printer until they stop. The sheets will extend over the edge of the tray. 4. Slide the paper guide firmly against the edge
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    program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click General
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    on facing down in the paper tray, and then push it into the printer until it stops. The paper will extend over the edge of the tray. 3. Slide the paper guide firmly against the edge of the paper. Print 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. In the Document Options
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    about the features that appear in the Printer Properties dialog box. Posters For poster guide to the left. 2. Place the paper with the side to be printed on facing down in the tray, and then push it into the printer until it stops. The paper will extend over the edge of the tray. 28 HP Deskjet
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    features that appear in the Printer Properties dialog box. Iron-on transfers When printing iron-on transfers, use HP Iron-on Transfers for great guide to the left. 2. Place the iron-on transfer paper, with the side to be printed on facing down, in the paper tray, pushing the paper into the printer
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    Image: On Note Some iron-on transfer software programs do not require you to print a mirror image. 5. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. 30 HP Deskjet 3900 series
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    printing. ● Print multiple pages on a single sheet of paper. ● Use HP Everyday Photo Paper to save money and ink when printing photos. Enhance the quality of printouts ● Preview the document before help to learn about the features you see on the Printer Properties dialog box. User's guide 31
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    to specify the options every time you use the printer. Follow these steps to change the default settings: 1. Click the task tray icon. 1 Task tray icon The Printer Properties dialog box appears. 2. Select the options that Click OK to save the new default print settings. 32 HP Deskjet 3900 series
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    : Prints at the fastest printing speed while using the least amount of ink. - Fast Normal: Prints more quickly than Normal mode and at a sheet of paper Use the printer software to print multiple pages of a document on a single sheet of paper. The printer software automatically resizes the document
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    the Printer Properties dialog box. 2. Click the Effects tab. 3. Select the Show print preview check box. 4. Select any other print settings that you want, and then click OK. Before the document prints, a preview appears. 5. Do one of the following: - Click File and then click Print to HP Deskjet to
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    simply select it when printing on envelopes rather than setting each of the print settings separately. Note The printer software can save up to 25 print task quick sets. Create your own print task or use the specially to the print task, rename the print task and then click OK. User's guide 35
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    tab. 3. In the Print On Both Sides drop-down list, click Manually. 4. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 5. After the odd-numbered pages document, and then follow the steps for that binding. 36 HP Deskjet 3900 series
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    type of binding. Book binding Follow these steps to print a two-sided document with a book binding: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Select the Print On Both Sides (Manually) check box. 4. Select any other print settings that you want, and then click OK. The
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    View the Ink Status window for the approximate ink level of each print cartridge. ● Download printer software updates for the latest features and improvements. Printer Properties dialog box The printer is controlled by software that is installed on your computer. Use the printer software, also known
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    computer does not have the most recent version of the printer software installed, a software update appears in the HP Software Update window. 4. If a software update is available, select the check box beside the update name. 5. Click Install. 6. Follow the onscreen instructions. User's guide 39
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    numbers, see the reference guide that came with the printer. ● Print Cartridge Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Levels tab, and then click the Print Cartridge Information button. 40 HP Deskjet 3900 series
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    might not be available in your operating environment. Ink-backup mode The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode. Installation instructions Follow these steps to install a print cartridge: 1. Press the Power button to turn on the
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    the print cartridges to ensure the best print quality. To align the print cartridges: 1. Load Letter or A4 plain, white paper in the paper tray. 2. Open the printer Toolbox. 3. Click Align the Print Cartridges. 4. Click Align, and then follow the onscreen instructions. 42 HP Deskjet 3900 series
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    ink levels Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer: 1. Open the printer Toolbox. 2. Click the Estimated Ink Levels tab. Note If the print cartridges were used before being installed in the printer, the estimated ink
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    the printer, wipe the exterior surfaces with a soft cloth moistened with water. ● Do not lubricate the support rod that the print cartridge cradle uses to slide back and forth. Noise is normal when the cradle moves back and forth. Remove ink from your skin and clothing Follow these instructions to
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    the printer for more than 30 minutes. Cleaning instructions 1. Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab. 2. Wipe the face and edges of the first print cartridge with the cotton swab. Caution Do not wipe the nozzle plate. Touching the ink nozzles
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    ● Clean the print cartridges ● Print a test page ● View estimated ink levels Use the Toolbox Follow these instructions to use the printer Toolbox: 1. Open the Printer Properties dialog box. 2. Click the Services tab, and then click the Service this device button. 46 HP Deskjet 3900 series
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    Note This feature might not be available in your operating environment. User's guide 47
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    10 Troubleshooting ● Printer does not print ● Paper jam ● Paper problems ● Printer is stalled ● Print cartridge problems ● Photos do not print correctly ● Print quality is poor ● Document is misprinted ● Problems with borderless documents ● Error messages ● Power light is flashing ● Document prints
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    the queue, complete the following steps: 1. For Windows 2000, click Start, click Settings, and then click Printers. For Windows XP, click Start, and then click Printers and Faxes. 2. Double-click the name of the HP Deskjet printer. 3. Click the Printer menu, and then click Pause Printing. 4. Click
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    a paper jam, see the paper jam page. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, check the following: 50 HP Deskjet 3900 series
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    /support or contact HP. Support phone numbers are listed in the reference guide that came with the printer or at www.hp.com/support. If there are no loose or broken parts, follow these steps: 1. Check for and remove any obstacles, such as packing tape or materials, that prevent the print cartridges
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    , or if the warranty has expired, install a new print cartridge. 6. Close the printer cover. If the Power light is not flashing, then the problem is fixed. If the Power light is flashing, visit HP Technical Support at www.hp.com/support. Print cartridge problem message If you receive a message about
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    initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts. If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the plastic tape has been removed from each print
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    ● Verify that neither of the print cartridges is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge. For the correct part numbers, see the reference guide that came with the printer. ● Verify that a black print cartridge is installed. If the black text and images
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    paper tray. ● Select the appropriate paper type in the Paper Type drop-down list on the Printing Shortcuts tab. ● Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer when printing borderless documents. User's guide 55
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    until the paper lies flat. If the problem persists, use photo paper that is not curled. For instructions about preventing photo paper from curling, see the photo paper storage page. Photo has unwanted border If the photo has an unwanted border, follow these guidelines. 56 HP Deskjet 3900 series
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    cartridges. ● Open the Printer software application you are using supports borderless printing. For small photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab. If the border appears above the tear-off tab, then align the print cartridges. User's guide
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    receive a message stating there is a problem with the print cartridge, the print cartridge might be faulty. Follow these instructions to resolve the problem. "Print cartridge carriage is stalled" Follow these steps if the printer stalls while you are printing a document. 58 HP Deskjet 3900 series
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    cartridge cradle. Always install the tri-color print cartridge in the left print cartridge cradle compartment. Install the black print cartridge in the right print cartridge cradle compartment. "Printing in ink-backup mode" When the printer detects that only one print cartridge is installed, ink
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    box, click the Services tab, and then click the Service this device button. Use the printer tools to perform the following tasks: ● View estimated ink levels. ● Clean the print cartridges. ● Calibrate the printer. ● Print a test page. ● Perform other functions as needed. 60 HP Deskjet 3900 series
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    print more slowly if it is in ink-backup mode. To increase the print speed, use two print cartridges in the printer. Printer software is outdated Outdated printer software might be installed. For information about updating the printer software, see the software update page. Computer does not meet
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    ● Paper ● USB cables Paper To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com. Choose your country/region, and then select Buy or Shopping. USB cables C6518A HP USB A-B 2-meter cable 62 HP Deskjet 3900 series
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    12 Specifications ● Printer specifications Printer specifications See the reference guide that came with your printer for complete printer specifications, including this information: ● Types, sizes, and weights of paper and other printing media that can be used with your printer ● Print speeds and
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    a single polymer. Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides the following: ● Extended warranty: Details can be found in the reference guide that came with your printer. ● Replacement parts and consumables are available for a limited period after production
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    in recycling their genuine HP print cartridges can participate in HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more countries/regions than any other inkjet cartridge manufacturer in the world. This program is provided as a free service to HP customers as an
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    Chapter 13 cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner. 66 HP Deskjet 3900 series
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    window 38 ink, removing ink from skin and clothing 44 ink-backup mode 9 installing print cartridges 40 iron-on transfer printing 29 L label printing 25 letter printing 19 low ink 43 M maintenance print cartridges 46 printer body 44 maximum dpi 15 P page order, setting 33 paper jam 49 paper problems
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    slot message 53 print cartridge problem message 52 printing in ink backup mode message 53 print cartridges aligning 42 cleaning automatically 43 cleaning manually 44 installing 40 maintaining 46 ordering information 43 replacing 8 selection numbers 40 used with the printer 8 print preview 34 print
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    Index U updates, download printer software 39 USB connecting to the printer 10 W What's This help 38 User's guide 69
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HP Deskjet 3900 series
User's guide