HP Deskjet 3938 User's Guide - (Windows) - Page 60
Error messages, Incorrect print cartridge message
View all HP Deskjet 3938 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 60 highlights
Chapter 10 Error messages Out of paper message If you receive an out of paper message, follow these guidelines. "There was an error writing to USB port" The printer might not be receiving correct data from another USB device or USB hub. Connect the printer directly to the USB port on the computer. "Two-way communication cannot be established" or "Printer not responding" The printer might not be able to communicate with the computer if the USB cable is too long. If you receive this error message, make sure that the USB cable is not greater than 5 meters (approximately 16 feet, 5 inches) in length. An error message appears while the Power light is flashing Read the error message explaining the problem and its solution. For more information, see Power light is flashing. Incorrect print cartridge message The printer can only print when the correct print cartridges are installed. If you receive an incorrect print cartridge message, follow these instructions. Print cartridge problem message If you receive a message stating there is a problem with the print cartridge, the print cartridge might be faulty. Follow these instructions to resolve the problem. "Print cartridge carriage is stalled" Follow these steps if the printer stalls while you are printing a document. 58 HP Deskjet 3900 series