HP Deskpro /M Desktop PC 486/33M Getting Started Evo Desktop Family Evo Workst
HP Deskpro /M Desktop PC 486/33M Manual
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- HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 1
Getting Started Evo Desktop Family Evo Workstation Family Deskpro Workstations Document Part Number: 191077-004 January 2002 This book will help you set up factory-provided software. Basic troubleshooting is also provided should you have problems during initial startup. Enhanced for accessibility. - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 2
© 2002 Compaq Computer Corporation Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. Microsoft, MS-DOS, Windows, Windows NT are trademarks of Microsoft Corporation. Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation. All other - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 3
Restoring Your Software 1-4 Using the Compaq Reference Library CD 1-5 Getting Help 1-5 2 Basic Troubleshooting Overview 2-1 Helpful Hints 2-2 Interpreting the Diagnostic Lights 2-3 Solving Minor Problems 2-6 Solving Hardware Installation Problems 2-10 Getting Started Guide iii - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 4
Contents iv Getting Started Guide - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 5
have selected an OS, you must install it completely. Read and follow the instructions on the screen to complete the installation of the OS. If electing to following support Web site locations for additional support that may be available. ■ Compaq Evo™ Desktops http://www.compaq.com/support/desktops/ - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 6
designing products, services, and programs with variances of each, depending on the operating system and hard drive support. To check the file system format assigned to your hard drive on the desktop. Read and follow the instructions that appear on the screen to change the drive partitioning. This - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 7
Software Management order form available at one of the following Web sites: http://www.compaq.com/support/files/workstations/us/purchase.html http://www.compaq.com/support/files/desktops/us/purchase.html These sites also provide information on how to purchase a subscription. Customizing the Monitor - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 8
same operational state without any data loss. To manually force the computer into an OFF state, press Setup. Refer to the Computer Setup Guide for Computer Setup instructions. Protecting Your Software To protect Compaq Operating System CD, and a Microsoft Service Pack CD. For more information on this - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 9
chosen during your initial system setup or specified later in your Windows Regional Settings. If the Regional Settings do not match any of the languages supported on the CD, the menu and books are displayed in English. Getting Help Additional help and other information can be obtained through Compaq - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 10
Software Setup 1-6 Getting Started - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 11
Web at http:\\www.compaq.com/support. You may elect to purchase a Compaq Quick Troubleshooting Guide (part number 153837-001) that contains easy to follow flow charts that can lead you through the debug process. This guide was written for Compaq authorized service providers and contains steps that - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 12
Basic Troubleshooting Helpful Hints If you encounter some minor problem with your computer, monitor, or software, refer -plug and play expansion board or other option. See "Solving Hardware Installation Problems" for instructions. ■ Be sure that all the needed device drivers have been installed. For - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 13
emitting diodes) to indicate various computer states or errors. The following tables describe the diagnostic light indications. Refer to the Troubleshooting Guide on the Compaq Reference Library CD for more information. Computer LEDs LED Color LED Activity State/Message Power Green On (S0 - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 14
Basic Troubleshooting Keyboard LEDs LED Num Lock Caps Lock Scroll Lock Color Green Green Green LED Activity Flashing Flashing ROM, as well as the meaning and action associated with each combination. Refer to the Desktop Management Guide for more detailed information. 2-4 Getting Started - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 15
Basic Troubleshooting Keyboard Light Combinations Used by Boot Block ROM FailSafe Boot Block Mode Color LED Activity State/Message Num Lock and turn power off, then on to restart the computer. For more information about flashing the ROM, refer to the Troubleshooting Guide. Getting Started 2-5 - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 16
Basic Troubleshooting Solving Minor Problems You may be able to easily resolve the minor problems described in this section. If a problem not blocked and internal fan is running. Contact Compaq authorized reseller or service provider. Power line selector switch on rear of computer chassis is not - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 17
Troubleshooting Solving Minor Problems (Continued) Problem . If the problem persists, replace the RTC battery. Refer to the Hardware Reference Guide for instructions on installing a fan is running. Contact Compaq authorized reseller or service provider. 3. Not flashing. The unit temperature was - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 18
Troubleshooting Solving Minor Problems (Continued) Problem Cause Solution Cannot remove computer cover or access panel. Smart Cover Lock, featured on some computers, is locked. Unlock the Smart Cover Lock using Computer Setup (F10 Setup). The Smart Cover FailSafe Key, a device for manually - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 19
Basic Troubleshooting Solving Minor Problems (Continued) Problem SCSI hard drives are not recognized after being the Compaq Web site at http:\\www.compaq.com/support. For information on installing SCSI drivers, see the Troubleshooting Guide Appendix E, "Installing SCSI Drivers for Windows NT - HP Deskpro /M Desktop PC 486/33M | Getting Started Evo Desktop Family Evo Workst - Page 20
Basic Troubleshooting Solving Hardware Installation Problems You may need to reconfigure the computer when you XP Home , select the Add New Hardware icon in the Control Panel and follow the instructions that appear on the screen. To reconfigure the computer in Windows NT 4.0 after installing new
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Getting Started
Evo Desktop Family
Evo Workstation Family
Deskpro Workstations
Document Part Number: 191077-004
January 2002
This book will help you set up factory-provided software. Basic
troubleshooting is also provided should you have problems during
initial startup.
Enhanced for accessibility.