HP Dv4-1124nr HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
HP Dv4-1124nr - Pavilion - Core 2 Duo GHz Manual
UPC - 884420609841
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- HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 1
HP Pavilion dv4 Entertainment PC Maintenance and Service Guide - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 2
, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 5
devices ...29 Miscellaneous parts ...32 Sequential part number listing ...36 4 Removal and replacement procedures Preliminary replacement requirements 47 Tools required ...47 Service considerations ...47 Plastic parts ...47 Cables and connectors 48 Drive handling 48 Grounding guidelines ...49 v - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 6
65 Memory module ...67 RTC battery ...69 Camera/microphone module for standard display assembly 70 Keyboard ...72 Keyboard cover ...74 Bluetooth module ...99 Audio board ...101 USB board ...103 TV tuner antenna ...105 System board ...107 Power button board ...110 Modem module cable ...112 Fan and - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 7
Utility ...123 Setup Utility menus ...124 6 Specifications Computer specifications ...126 14.1-inch, WXGA, BrightView display specifications 127 Hard drive specifications ...128 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications ...129 DVD±RW and CD-RW Super - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 8
168 Audio-out (headphone) ...169 External monitor ...170 RJ-11 (modem) ...171 RJ-45 (network) ...172 HDMI ...173 Universal Serial Bus ...174 10 Power cord set requirements Requirements for all countries or regions 175 Requirements for specific countries or regions 176 11 Recycling Battery ...177 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 9
Intel processors with discrete graphics subsystem Intel processors with UMA graphics subsystem AMD processors with UMA graphics subsystem HP Pavilion dv4 Entertainment √ PC √ √ Intel® Core™ Duo with 1066-MHz front side bus (FSB) T9600 2.8-GHz processor with 6- √ √ MB L2 cache T9550 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 10
Category Chipset Description Intel processors with discrete graphics subsystem T3200 2.00-GHz processor with 1- √ MB L2 cache Intel Celeron® T1600 1.66-GHz processor with 2- √ MB L2 cache AMD Turion™ Ultra Dual-Core/35W ZM-86 2.4-GHz processor with 2MB L2 cache ZM-84 2.3-GHz processor with - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 11
cache) ● nVidia GeForce9200M GS (NB9M-GE-S) with 512 MB of dedicated video memory (64MB × 16 DDR2 × 4 PCs) with 512 MB of video memory when system memory is less than 1 GB (64 MB + 448 MB Turbo cache) System design supports up to 55W GPU requirement. AMD Internal Graphics with Layout "Sideport - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 12
Category Memory Hard drives Optical drives Webcam Microphone Description Intel processors with discrete graphics subsystem 2 SODIMM slots √ Customer-accessible/upgradable DDRII PC2-5300 (800-MHz) Supports up to 4 GB of system RAM Supports the following configurations: 4096 MB (2048 × 2) √ - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 13
√ software (beam forming, echo cancellation, noise suppression) HD audio √ Supports Windows Vista® √ Premium Logo requirements Pavilion-branded Altec Lansing √ speakers 56K V.92 data/fax modem √ Supports all worldwide certification √ requirements Modem cable not included √ Integrated - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 14
supports SD, √ MMC, MS, MSpro, ×D Internal card 2 mini full-size PCI slots √ expansion Ports Audio-in (stereo microphone) √ Audio-out Expansion port 3 supports HP xb4 √ Docking Station and HP Notebook QuickDock Keyboard/TouchPad 14.1-inch keyboard √ TouchPad (supports 2-way scroll √ - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 15
battery √ 6-cell 2.55-Ah Li-ion battery √ 6-cell 2.20-Ah Li-ion battery √ 65-W AC adapter with localized cable plug support (2-wire plug with ground pin, supports 64-bit) √ Serviceability End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 16
2 External component identification Top components TouchPad Component Description (1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 17
is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive (select models only) is being accessed. ● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive, and if - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 18
is on or the embedded numeric keypad is enabled. ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. *The 2 power lights display the same information. The light on the power button is - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 19
Component (2) Power button* (3) Media button (4) Volume mute button (5) Volume scroll zone (6) Previous/rewind button (7) Play/pause button (8) Next/fast forward button (9) Stop button (10) Wireless button Description ● When the computer is off, press the button to turn on the computer. ● When the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 20
only) Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 12 Chapter 2 External component identification - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 21
Keys NOTE: Your computer may look slightly different from the illustration in this section. Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Description Displays system information when pressed in combination with - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 22
Display NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Internal display switch (2) Internal digital dual array microphones (2) (3) Integrated webcam light (select models only) (4) Integrated webcam (select models only) Description Turns off the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 23
is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive (select models only) is being accessed. ● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive, and if - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 24
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to (4) RJ-11 (modem) jack (select models only) (5) Power connector Description Supports an optical drive or hard drive. Connect optional USB devices. Connects a TV - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 25
, or any compatible digital or audio component. Connects high-performance eSATA components, such as an eSATA external hard drive, or connect an optional USB device. On: A digital card is being accessed. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 26
support through Help and Support. Releases the SmartBay module. Contains the 2 memory battery bay. Holds the battery. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 27
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Wireless antennae 19 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 28
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. 20 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 29
Computer major components Item Description Spare part number (1) Display assemblies (see Display assembly components on page 25 for display assembly spare part component information) Computer major components 21 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 30
486723-001 496730-001 486724-001 For use in computer models with AMD processors: ● With QuickPlay ● With MediaSmart 488238-001 511858-001 Fan (includes thermal material) 486844-001 Plastics Kit (see Plastics Kit on page 28 for Plastics Kit spare part component information) 486833-001 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 31
USB board cable) 486842-001 Power button with connector cable 486853-001 Memory modules (800-MHz, PC2-6400, 1-DIMM) For use in computer 001 482168-001 482167-001 RTC battery 486835-001 Audio board (includes audio connectors, infrared lens, and audio board cable) 486840-001 Base enclosures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 32
Item (18) (19) (20) Description Spare part number Optical drives (include bezel and bracket) (see Mass storage devices on page 29 for optical drive spare part component information) Hard drives (include hard drive bracket) (see Mass storage devices on page 29 for hard drive spare part component - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 33
Item Description ● Celeron 575 (2.2-GHz, 1-MB L2 cache) ● Celeron T1600 (1.66-GHz, 2-MB L2 cache Display assembly components Spare part number 502838-001 497773-001 Item Description Spare part number Display assemblies (not illustrated) ● 14.1-inch WXGA, Brightview display assembly with a - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 34
Item Description Spare part number ● For use only with standard computer models equipped with a camera/ 494978-001 microphone module (includes openings for camera module and microphones) ● For use only with standard computer models not equipped with a camera/ microphone module (includes - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 35
Item Description Spare part number Miscellaneous display parts (not illustrated) ● Hinge trim for use on standard computer models with Flush Glass display assemblies 495629-001 ● Hinge trim for use on bronze-colored computer models with Flush Glass display 502592-001 assemblies ● Hinge trim - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 36
part number Plastics Kit (1) ExpressCard slot bezel 486833-001 (2) Hard drive bay cover (includes 2 captive screws, secured by C-clips) (3) Memory module compartment cover (includes 1 captive screw secured by a C-clip) (4) Wireless module compartment cover (includes 1 captive screw, secured by - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 37
Mass storage devices Item Description Spare part number (1) Hard drives (include hard drive bracket) For use in computer models with AMD processors: ● 500-GB, 5400-rpm ● 400-GB, 5400-rpm ● 320-GB, 5400-rpm ● 320-GB, 5400-rpm, MultiBay ● 250-GB, 5400-rpm ● 250-GB, 5400-rpm, MultiBay ● 160-GB, 5400 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 38
Item Description Spare part number For use in swappable bay in bronze-colored computer models (includes metal bracket) ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm 496728-001 496727-001 For use in blue-colored computer models ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm 507275-001 507274-001 Hard drive - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 39
Item Description ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Spare part number 508124-001 Swappable bay hardware kits for use with standard computer models (Includes preattached front bezel) ● Blu-ray BD ROM and DVD±RW Drive hardware kit 488210-001 ● DVD±RW and CD-RW Super - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 40
PFC AC adapter Bluetooth module Cables ● Audio cable ● Bluetooth module cable for use in models with discrete graphics subsystems ● Bluetooth module cable for ● Optical wired mouse ● Wireless laser mouse with USB adapter ● Notebook sleeve for use in blue-colored computer models 436238-001 430958-001 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 41
Description ● South Africa ● South Korea ● Switzerland ● Taiwan ● The United Kingdom and Hong Kong Spare part number 490371-AR1 490371-AD1 490371-111 490371-AB1 490371-031 Remote Controls ● ExpressCard remote control ● ExpressCard remote control for use in blue-colored computer models ● Full - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 42
Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, 487330-002 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 43
● For use in Japan 453730-291 ● For use in the United States and Canada 453730-001 WWAN modules HP EVDO-A WWAN module for use in the United States 451131-002 HP un2400 Mobile Broadband Module 483377-001 HP UMTS/HSDPA/EDGE WWAN module, including GPRS 459350-001 Miscellaneous parts 35 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 44
Sequential part number listing Spare part number 371693-001 418162-001 418163-001 430958-001 436238-001 451131-002 453730-001 453730-002 453730-291 454605-002 454605-003 454619-001 454924-002 454924-003 454925-002 454925-003 459263-001 Description Wired headset with volume control Standard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 45
module for use in computer models with AMD processors 1024-MB memory module for use in computer models with Intel processors 1024-MB memory module for use in computer models with AMD processors 2048-MB memory module for use in computer models with Intel processors Sequential part number listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 46
486724-001 486727-001 Description 2048-MB memory module for use in computer models with /b/g WLAN module for use in the United States and Canada Bluetooth module Intel Core 2 Duo P8400 processor (2.26-GHz, 3-MB cable) HP un2400 Mobile Broadband Module 6-cell battery, 2.55-Ah 12-cell battery, 8.80 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 47
computer models RTC battery DC-in audio cable Speaker assembly Audio board (includes audio connectors, infrared lens, and audio board cable) Audio cable USB board (includes USB board cable) USB cable Fan (includes thermal material) SIM module for models with WWAN Display lid switch assembly Bluetooth - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 48
Spare part number 486880-001 486882-001 486883-001 486890-001 486893-001 486894-001 486901-001 486901-031 486901-041 486901-051 486901-061 486901-071 486901-111 486901-121 486901-131 486901-141 486901-151 486901-161 486901-171 486901-201 486901-251 486901-281 486901-291 486901-A41 486901-AB1 486901- - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 49
(includes metal bracket) Swappable bay hard drive hardware kit for use in standard computer models (contains screws, hard drive bracket, and connector) Bluetooth module cable for use in models with discrete graphics subsystems DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 50
Spare part number 490371-021 490371-031 490371-061 490371-081 490371-111 490371-201 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 491856-001 491876-001 492260-001 494960-001 494961-001 494967-001 494977-001 494978-001 494981-001 495629-001 495631-001 495638- - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 51
Spare part number 495655-001 495656-001 495657-001 495658-001 495661-001 495662-001 495663-001 495664-001 495665-001 495666-001 495667-001 496726-001 496727-001 496728-001 496729-001 496730-001 496731-001 496732-001 496733-001 496734-001 496735-001 496736-001 496741-001 496742-001 496743-001 497177- - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 52
for use in bronze-colored computer models (contains screws, hard drive bracket, and connector) Intel Celeron 575 processor (2.2 GHz, 1-MB L2 cache) Notebook sleeve for use in blue-colored computer models Intel Pentium Dual-Core T3200 processor (2.0 GHz, 1-MB L2 cache) Intel Pentium Dual-Core T3400 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 53
Spare part number 507275-001 507319-001 507953-001 507960-001 507965-001 507979-001 508119-001 508119-031 508119-041 508119-051 508119-061 508119-071 508119-111 508119-121 508119-131 508119-141 508119-151 508119-161 508119-171 508119-201 508119-251 508119-281 508119-291 508119-A41 508119-AB1 508119- - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 54
Spare part number 508120-071 508120-111 508120-121 508120-131 508120-141 508120-151 508120-161 508120-171 508120-201 508120-251 508120-281 508120-291 508120-A41 508120-AB1 508120-AD1 508120-B31 508120-BB1 508120-DH1 508123-001 508124-001 511858-001 512231-001 512232-001 513592-001 513593-001 513599- - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 55
● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in pressure only at the points designated in the maintenance instructions. Preliminary replacement requirements 47 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 56
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 57
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 58
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 59
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 60
Unknown user password If the computer you are servicing has an unknown user password, follow these steps . 4. Remove the battery (see Battery on page 55). 5. Remove the RTC battery (see RTC battery on page 69). 6. Wait approximately 5 minutes. 7. Replace the RTC battery and reassemble the computer - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 61
12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 62
Computer feet The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Description Rubber Kit for use with all computer models (includes computer feet and screw covers) Spare part number 486834-001 54 Chapter 4 Removal and - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 63
the computer upside down on a flat surface. 2. Slide the battery release latch (1) to release the battery. 3. Pivot the battery (2) upward and remove it from the computer (3). To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 64
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the SIM: 1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.) 2. Remove the SIM (2) from - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 65
Optical drive Description Spare part number For use in standard computer models with AMD processors: ● Blu-ray BD ROM and DVD±RW Drive ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 482181-002 482177-002 482175-002 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 66
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the optical drive: 1. Position the computer with right side toward you. 2. Slide the swappable bay release latch (1) away - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 67
Hard drive Description Spare part number For use in computer models with AMD processors: ● 500-GB, 5400-rpm ● 400-GB, 5400-rpm ● 320-GB, 5400-rpm ● 320-GB, 5400-rpm, MultiBay ● 250-GB, 5400-rpm ● 250-GB, 5400-rpm, MultiBay ● 160-GB, 5400-rpm ● 120-GB, 5400-rpm 497184-001 499993-001 459611-004 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 68
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the hard drive: 1. Position the computer with the front toward you. 2. Loosen the two Phillips PM2.5×6.0 captive screws - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 69
6. Remove the hard drive from the hard drive bay (4). 7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive. 8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 70
WLAN module Description Spare part number WLAN modules 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, 480985-001 Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 71
Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, 459263-002 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 72
module to restore computer functionality, and then contact technical support through Help and Support. Before removing the WLAN module, follow these steps: and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the hard drive bay cover (see - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 73
States HP un2400 Mobile Broadband Module HP UMTS/ restore computer functionality, and then contact technical support through Help and Support. Before removing the WWAN module, follow the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the WWAN module: 1. Loosen - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 74
NOTE: The red WWAN antenna cable is connected to the WWAN module "Main" terminal. The blue WWAN antenna cable is connected to the WWAN module "Aux" terminal. 5. Remove the two Phillips PM2.0×4.0 screws that secure the module to the computer (2). 6. Remove the WWAN module (3) by pulling the module - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 75
first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the memory module: 1. Position the computer with the front toward you. 2. Loosen the Phillips PM2.5×6.0 captive screw (1) that secures the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 76
compartment cover is included in the Plastics Kit, spare part number 486833-001. 4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 5. Remove the module (2) by pulling it away - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 77
and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 78
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the camera/microphone module: 1. Turn the computer display-side up, with the front toward you, and open the display as - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 79
4. Release the camera/microphone module assembly from the display enclosure brackets (1), and lift it out as far as the camera/microphone module cable allows (2). 5. Disconnect the camera/microphone module cable (3) from the camera/microphone module. Reverse this procedure to install the camera/ - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 80
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the keyboard: 1. Turn the computer upside down, with the front toward you. 2. Remove the two Phillips PM2.5×17.0 screws - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 81
5. Lift the rear edge of the keyboard (1) until it rests at an angle. 6. Release the keyboard (2) by sliding it back to disengage the tabs on the front edge of the keyboard from the top cover. 7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 82
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the keyboard (see Keyboard on page 72). Remove the keyboard cover: 1. Remove the two Phillips PM2.5×7.0 screws (1), the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 83
5. Release the keyboard cover (3) by sliding it toward the display assembly until it disengages from the computer. 6. Remove the keyboard cover (4). Reverse this procedure to install the keyboard cover. Component replacement procedures 75 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 84
Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62) c. Optical drive (see Optical drive on page 57) d. Keyboard (see Keyboard on page 72) e. Keyboard cover (see Keyboard cover on page 74) Remove the Bluetooth - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 85
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Wireless module compartment cover (see WLAN module - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 86
5. Lift the speaker assembly (5) straight up to remove it from the computer. Reverse this procedure to install the speaker assembly. 78 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 87
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the SIM (see SIM on page 56) 6. Remove the keyboard (see Keyboard on page 72) 7. Remove the keyboard cover (see - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 88
Reverse this procedure to install the SIM connector board. Display assembly Description Spare part number Display assemblies ● 14.1-inch WXGA, Brightview display assembly with a camera/microphone module for 486882-001 use with standard computer models ● 14.1-inch WXGA, Brightview display - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 89
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Component replacement procedures 81 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 90
system board (2). CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws. 4. Remove the four Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer. 82 Chapter - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 91
5. Remove the display assembly (2). If it is necessary to replace other display assembly components, continue to the section that corresponds to the appropriate display assembly Component replacement procedures 83 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 92
and remove the display bezel (4). NOTE: See Camera/microphone module for standard display assembly on page 70 for camera/ microphone module replacement instructions. 4. If it is necessary to replace the standard display inverter, release the display inverter (1) from the display enclosure as far as - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 93
5. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. 6. Remove the display inverter. 7. If it is necessary to replace the standard display panel, remove the four Phillips PM2.5×6.0 screws (1), and the four Phillips PM2.5×4.0 screws (2) that secure the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 94
12. Remove the display panel cable (4). 13. If it is necessary to replace the standard display hinges, remove the eight Phillips PM2.0×4.0 screws (1) that secure the hinges to the display panel. 14. Remove the display hinges (2). 15. If it is necessary to replace the standard display wireless - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 95
18. Remove the wireless antenna transceivers and cables (4) from the display enclosure. Reverse this procedure to reassemble and install the standard display assembly. Flush Glass display assembly 1. If it is necessary to replace the Flush Glass display enclosure or any of the replaceable Flush - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 96
4. Disconnect the LED board from the enclosure (3) to remove the enclosure. 5. If it is necessary to replace the camera/microphone assembly, remove the two Phillips PM2.5×4.0 screws (1) that secure the camera/microphone module. 6. Lift the module out as far as the camera/microphone module cable - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 97
12. Remove the display panel cable (4). 13. If it is necessary to replace the inverter, remove the four Phillips PM2.5×4.0 screws (1) that secure the inverter cover to the display assembly, and remove the inverter cover (2). 14. Release the inverter from the display assembly, and lift as far as the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 98
15. Disconnect the backlight cable (2), and the display panel cable (3) from the inverter. 16. If it is necessary to replace the display hinges, release the foil tab (1). 17. Remove the six Phillips PM2.5×4.0 screws (2), and the eight Phillips PM2.0×4.0 screws (3) that secure the hinges to the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 99
22. Remove the wireless antenna transceivers and cables (4) from the display enclosure. Reverse this procedure to reassemble and install the Flush Glass display assembly. Component replacement procedures 91 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 100
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 101
screws (3) that secure the top cover to the computer. 3. Turn the computer right-side up, with the front toward you. 4. Disconnect the Bluetooth module cable (1), the TouchPad cable (2), the fingerprint reader board cable (3), and the USB board cable (4) from on the system board. 5. Remove the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 102
6. Lift the front edge of the top cover (2) and remove it (3). Reverse this procedure to install the top cover. 94 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 103
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 104
4. Remove the TouchPad board from the top cover (3). Reverse the above procedure to reassemble and install the TouchPad. 96 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 105
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 106
4. Remove the fingerprint reader from the top cover (3). Reverse the above procedure to reassemble and install the fingerprint reader. 98 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 107
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 108
3. Lift up on the back of the modem module (3) to disconnect it from the system board. 4. Remove the modem module. Reverse the above procedure to install the modem module. 100 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 109
AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following audio board: 1. Disconnect the audio board cable (1) from the system board, and remove the cable from the audio board (2). 2. Remove the two Phillips PM2.5×4.0 screws (3) that secure the audio - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 110
3. Remove the audio board (4). Reverse the above procedure to install the audio board. 102 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 111
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Wireless module compartment cover (see WLAN module - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 112
4. Lift the USB board (4) straight up to remove it from the computer. Reverse this procedure to install the USB board. 104 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 113
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55) 5. Remove the keyboard (see Keyboard on page 72) 6. Remove the keyboard cover (see Keyboard cover on page 74) 7. Remove the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 114
2. Remove the cable from the base enclosure clips (2). Reverse this procedure to install the TV tuner antenna cable. 106 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 115
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on from the system board: ● Modem module cable (1) ● Audio board cable (2) Component replacement procedures 107 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 116
2. Disconnect the power connector cable from the system board. 3. Remove the two Phillips PM1.5×9.0 slotted screws (1), and the Phillips PM2.5×4.0 screw (2) that secure the system board to the computer. 4. Use the optical drive connector (1) to lift the right side of the system board until it rests - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 117
defective system board and installed on the replacement system board: ● Fan and heat sink assembly (see Fan and heat sink on page 114) ● Processor (see Processor on page 118) ● RTC battery (see RTC battery on page 69) ● Memory modules (see Memory module on page 67) ● WLAN module (see WLAN module on - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 118
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 119
3. Remove the power button board (3). Reverse this procedure to install the power button board. Component replacement procedures 111 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 120
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55) 5. Remove the following components: a. Hard drive ( on page 107) j. USB board (see USB board on page 103) k. Audio board (seeAudio board on page 101) Remove the modem module cable: 1. Disconnect the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 121
2. Remove the cable from the base enclosure clips (2). Reverse the preceding procedure to install the modem module cable. Component replacement procedures 113 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 122
, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer. Before removing the fan and heat sink assemblies, follow these - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 123
sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. 2. Remove the fan/heat sink assembly (2). NOTE: Each time the fan and heat sink are removed, the thermal material must be thoroughly cleaned from the surfaces - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 124
sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. 2. Remove the fan/heat sink assembly (2). NOTE: Each time the fan and heat sink are removed, the thermal material must be thoroughly cleaned from the surfaces - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 125
Reverse this procedure to install the fan/heat sink assembly. Component replacement procedures 117 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 126
Processor Description Processors (include thermal material) AMD processors: ● Athlon QL-64 (2.1 GHz, 1-MB L2 cache) ● Turion 64 ZM-86 (2.4 GHz, 2-MB L2 cache) ● Turion 64, ZM-84 (2.3 GHz, 2-MB L2 cache) ● Turion 64 ZM-82 (2.2 GHz, 2-MB L2 cache) ● Turion 64 ZM-80 (2.1 GHz, 2-MB L2 cache) ● Turion 64 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 127
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive ( 92) g. System board (see System board on page 107) h. Fan and heat sink (see Fan and heat sink on page 114) Remove the processor: 1. Turn the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 128
2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. 120 Chapter 4 Removal and replacement - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 129
5 Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 130
. Your change goes into effect immediately. Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 131
Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. Open the Setup Utility by turning on or - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 132
items listed in this chapter may not be supported by your computer. Main menu Select System information . ● View specification information about the processor, memory size, system Reader/1394 Power Saving. Enabled/disable Fan Always On. When enabled, the computer fan will always be on. Set the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 133
drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives, this menu option is called the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 134
6 Specifications Computer specifications Metric U.S. Dimensions Height (front to back) 2.60 to 3.90 cm 1.02 to 1.54 in Width 33.40 cm Depth 23.70 cm Weight (with optical drive, hard drive, and battery) 2.49 kg Input power 13.15 in 9.33 in 5.49 lbs Operating voltage Operating current - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 135
14.1-inch, WXGA, BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format vertical stripe Edge lit 80 × 25 4 W +/-40° horizontal, +20/-40° vertical (typical) 14.1-inch, WXGA, BrightView display specifications 127 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 136
41°F to 131°F) NOTE: Certain restrictions and exclusions apply. Consult technical support for details. 3 ms 13 ms 24 ms 158,624,849 *1 11 ms Maximum 22 ms Logical blocks 976,773,168 Disk rotational speed 128 Chapter 6 Specifications 400-GB* 9.5 mm 70 mm 102 g SATA 100 MB/sec ATA security 1 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 137
bytes when referring to hard drive storage capacity. Accessible capacity is less. Actual drive specifications may differ slightly. Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications Applicable disc Access time Random Cache buffer Data transfer rate 24× CD-ROM - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 138
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R sec 5,400 KB/sec 10,800 KB/sec 5,400 KB/sec 2,700 KB/sec 6,750 KB/sec Multiword DMA Mode 130 Chapter 6 Specifications - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 139
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card† DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 140
PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 141
specifications-AMD processors Hardware IRQ ISA0 ISA1 ISA8 ISA12 ISA13 ISA14 ISA15 PCI5 PCI7 PCI7 PCI7 PCI7 PC10 PC16 PC16 PC17 PC17 PC18 PC19 PCI-2 PC21 PC22 PC23 PC-3 PC WLAN PCI standard PCI-to-PCI bridge High Definition Audio Controller Standard Dual Channel PCI IDE Controller nVidia MCP67M PCI - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 142
System I/O address specifications-Intel processors I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 Unused Unused Secondary fixed disk controller Unused Primary fixed disk controller Unused JoyStick (decoded in ESS1688) Unused 134 Chapter 6 Specifications - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 143
(shipping configuration) Entertainment audio Unused Unused Unused support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register (PCIDIVO-1) System I/O address specifications - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 144
controller Direct memory access controller Motherboard resources Motherboard resources Programmable interrupt controller Motherboard resources Direct memory access controller Direct memory access controller Motherboard resources Numeric data processor ATA Channel 0 136 Chapter 6 Specifications - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 145
MCP67M ATA Channel 0 Motherboard resources PCI bus Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources nVidia nFOrce PCI IDE Controller PCI standard PCI-to-PCI bridge System I/O address specifications-AMD processors 137 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 146
-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS 138 Chapter 6 Specifications - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 147
bus nVidia MCP67M Motherboard resources PCI standard Memory Stick Controller Ricoh xD-Picture Card Controller nVidia nForce System Management Controller High Definition Audio Controller Standard Dual Channel PCI IDE Controller Standard OpenHCD USB Host Controller System memory map specifications - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 148
Memory address (hex) F6487000 - F6487FFF F6488000 - F6488FFF F6489000 - F64890FF FF6489400 - F64894FF F6489800 - F648980F F6489C00 - F6489CFF FEC00000 - FEC00FFF FEC80000 - FEC80FFF FED00000 System board High precision event timer System board System board System board 140 Chapter 6 Specifications - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 149
7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kits. - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 150
Phillips PM1.5×9.0 slotted screw Color Black Quantity 2 Length 9.0 mm Thread 1.5 mm Head diameter 4.0 mm Where used: Two slotted screws that secure the system board to the base enclosure 142 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 151
Phillips PM2.0×3.0 broadhead screw Color Black Quantity 2 Length 3.0 mm Thread 2.0 mm Head diameter 7.0 mm Where used: Two broadhead screws that secure the fingerprint reader board to the top cover Phillips PM2.0×3.0 broadhead screw 143 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 152
Phillips PM2.0×4.0 screw Color Black Quantity 23 Length 4.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: Two screws that secure the modem module to the computer Where used: Two screws that secure the optical drive to the computer 144 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 153
Where used: Two screws that secure the keyboard cover to the computer Where used: One screw that secures the power button board to the computer Where used: One screw that secures the Bluetooth module to the computer Phillips PM2.0×4.0 screw 145 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 154
Where used: Eight screws that secure the display assembly hinge to the computer Where used: Three screws that secure the hard drive to the computer Where used: Two screws that secure the WLAN module to the computer 146 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 155
Where used: Two screws that secure the WWAN module to the computer Phillips PM2.0×4.0 screw 147 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 156
Phillips PM2.0×10.0 captive screw Color Silver Quantity 4 Length 10.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: Four captive screws (secured by C-clips) that secure the heat sink assembly to the system board 148 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 157
Phillips PM2.5×3.0 screw Color Black Quantity 3 Length 3.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Three screws that secure the keyboard cover to the computer Phillips PM2.5×3.0 screw 149 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 158
Phillips PM2.5×4.0 screw Color Black Quantity 38 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: One screw that secures the USB board to the computer Where used: Three screws that secure the top cover to the computer 150 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 159
Where used: One screw that secures the system board to the base enclosure Where used: Two screws that secure the wireless antenna transceivers to the display enclosure Where used: One screw that secures the top cover to the computer Phillips PM2.5×4.0 screw 151 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 160
Where used: Four screws that secure the display panel to the display assembly Where used: Two screws that secure the SIM connector board to the system board Where used: One screw that secures the keyboard cover to the top cover Where used: Five screws that secure the TouchPad to the top cover 152 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 161
Where used: Two screws that secure the audio board to the computer Where used: Two screws that secure the speaker assembly to the computer Where used: Two screws that secure the fan to the system board Phillips PM2.5×4.0 screw 153 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 162
Where used: Two screws that secure the camera/microphone module to the Flush Glass display assembly Where used: Four screws that secure the inverter cover to the Flush Glass display assembly Where used: Six screws that secure the hinge to the Flush Glass display assembly 154 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 163
Phillips PM2.5×6.0 screw Color Black Quantity 8 Length 6.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Two screws that secure the top cover to the computer Where used: Four screws that secure the display bracket to the display assembly Phillips PM2.5×6.0 screw 155 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 164
Where used: Two screws that secure the enclosure to the Flush Glass display assembly 156 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 165
Phillips PM2.5×6.0 captive screw Color Black Quantity 4 Length 6.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: Four captive screws that secure the hard drive, memory, and WWAN covers to the computer Phillips PM2.5×6.0 captive screw 157 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 166
Phillips PM2.5×7.0 screw Color Black Quantity 4 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: Two screws securing the keyboard cover to the computer Where used: Two screws that secure the bezel to the display assembly 158 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 167
Phillips PM2.5×9.0 screw Color Black Quantity 6 Length 9.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Three screws that secure the top cover to the computer Where used: One screw that secures the keyboard to the computer Phillips PM2.5×9.0 screw 159 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 168
Where used: One screw that secures the keyboard cover to the top cover Where used: One screw that secures the speaker assembly to the top cover 160 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 169
Phillips PM2.5×17.0 screw Color Black Quantity 2 Length 17.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Two screws that secure the keyboard to the computer Phillips PM2.5×17.0 screw 161 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 170
Phillips PM3.0×4.0 screw Color Silver Quantity 4 Length 4.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: Four screws that secure the hard drive bracket to the hard drive 162 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 171
a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window. Backing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 172
back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: Recovering to - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 173
System Restore window opens. 5. Follow the on-screen instructions. Creating recovery discs NOTE: HP recommends that you create recovery discs to be sure that 2. Click Advanced Options. NOTE: If you are operating the computer on battery power, you will be prompted to connect to AC power before you can - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 174
4. Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use Recovery its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 175
3. Click System recovery, and then click Next. 4. Follow the on-screen instructions. Recovering system information 167 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 176
9 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 168 Chapter 9 Connector pin assignments - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 177
Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-out (headphone) 169 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 178
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 170 Chapter 9 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 179
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-11 (modem) 171 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 180
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 172 Chapter 9 Connector pin assignments - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 181
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Signal Transition minimized differential signal (TDMS) data 2+ Transition minimized differential signal (TDMS) data 2 shield Transition minimized differential signal (TDMS) data 2Transition minimized differential signal (TDMS) data 1+ - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 182
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 174 Chapter 9 Connector pin assignments - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 183
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 184
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 185
battery in general household waste. Follow the local laws and regulations in your area for computer battery components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in in this appendix are general disassembly instructions. Specific details, such as screw sizes, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 186
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 187
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 188
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 180 Chapter - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 189
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 190
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 191
battery bay, identifying 18 battery light, identifying 9, 15 battery release latch, identifying 18 bays battery 18 hard drive 18 bezel illustrated 25 spare part numbers 25, 80, 84 Blu-ray Disc ROM Drive specifications 129 Blu-ray Drive, spare part number 30, 31, 57 Bluetooth compartments memory - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 192
connectors, service considerations system information 122 docking support, product description 6 F f11 166 fan always on 124 fan and heat sink part numbers 24, 29, 59 specifications 128 hard drive bay cover illustrated 28 173 HDMI port, identifying 17 headphone (audio-out) jacks 15 headphone jack, pin - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 193
11 memory map specifications 138, 139 memory module product description 4 removal 67 spare part numbers 23, 67 memory module compartment cover illustrated 28 removal 68 memory module compartment, identifying 18 memory test 125 microphone illustrated 25 product description 4 microphone (audio-in - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 194
part numbers 24, 118 Processor C6 State 124 product description audio 5 camera/microphone 4 chipset 2 display panel 3 docking support 6 Ethernet 5 external media cards 6 graphics 3 hard drives 4 internal cards 6 keyboard 6 memory module 4 microphone 4 modem module 5 operating system 7 optical drives - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 195
TouchPad light, identifying 8 TouchPad on/off button 8 transporting guidelines 50 TV antenna/cable jack, identifying 16 TV tuner antenna, spare part number 33, 105 TV tuner, spare part number 33, 105 WLAN module removal 62 spare part numbers 33, 62 workstation guidelines 50 WWAN antennae, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 196
HP Pavilion dv4 Entertainment PC
Maintenance and Service Guide