HP Dv6215us HP Pavilion dv6000 Notebook PC Maintenance and Service Guide - Page 64
Flowchart 2.20°No Network/Modem, Connection - driver
UPC - 882780963665
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Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connection. N Network or modem jack active? Y Replace jack or have jack activated. Y Digital line? N Connect to nondigital line. N Y Network NIC/modem configured Reload drivers and or modem connection Done in OS? reconfigure. working? Y N Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y Network or modem connection Done working? N Replace system board. 2-36 Maintenance and Service Guide
2°36
Maintenance and Service Guide
Troubleshooting
Flowchart 2.20°No Network/Modem
Connection
Y
Disconnect all
power from
the computer
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack
or have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat NIC/modem
(if applicable).
Replace
NIC/modem
(if applicable).
Replace
system
board.
Done
N
N
N
N
Y
Y
Y
Y
Network
or modem
connection
working?
Network
or modem
connection
working?