HP Dv9650us HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten
HP Dv9650us - Pavilion - Core 2 Duo 1.5 GHz Manual
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- HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 1
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs Maintenance and Service Guide - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 2
Bluetooth Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 3
connector bracket is included in the base enclosure kits. The information was updated in the following location: Computer major components on page 19. The part number for the optical drive connector board was incorrect in the system board removal and replacement procedures. It has been corrected to - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 4
iv MSG revision history - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 5
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 6
vi Safety warning notice - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 7
storage devices ...30 Miscellaneous parts ...31 Sequential part number listing ...32 4 Removal and replacement procedures Preliminary replacement requirements 40 Tools required ...40 Service considerations ...40 Plastic parts ...40 Cables and connectors 41 Drive handling 41 Grounding guidelines - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 8
user password 45 Component replacement procedures 46 Serial number ...46 Battery ...47 Camera module ...48 Display inverter ...50 Hard drive ...52 Computer feet ...54 Memory module ...54 RTC battery ...56 WLAN module ...57 Optical drive ...59 Switch cover ...61 Keyboard ...63 Speaker assembly - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 9
Computer specifications ...110 17.0-inch, SXGA+ display specifications 111 17.0-inch WXGA+ display specifications 112 Hard drive specifications ...113 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 114 HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 10
When to create restore points 148 Create a system restore point 148 Restore to a previous date and time 148 Performing a recovery ...149 Recovering from the recovery discs 149 Recovering from the partition on the hard drive 149 9 Connector pin assignments Audio-out (headphone) ...150 Audio-in ( - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 11
1 Product description Category Product Name Processors Description Fullfeatured models (AMD) HP Pavilion dv9500, dv9600, and √ dv9700 Entertainment PCs Intel® Core™ 2 Duo processor: T7700 (2.4-GHz, 4-MB L2 cache, 800-MHz FSB) Intel® Core™ Duo processors: T7500 (2.2-GHz, 4-MB L2 cache, 800-MHz - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 12
×16 DDR2 × 8 PCs), with: ● 511 MB of video memory when system memory = 1 GB (256 MB + 255 MB Turbo Cache) ● 1023 MB of video memory when system memory = 2 GB (256 MB + 767 MB Turbo Cache) ● 2047 MB of video memory when system memory = 4 GB (256 MB + 1791 MB Turbo Cache) System design supports up to - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 13
least 128 MB of dedicated video memory (16M × 16 DDR2 × 4 PCs), with: ● 192 MB of video memory when system memory = 512 MB (128 MB + 64 MB Turbo Cache) ● 383 MB of video memory when system memory = 1 GB (128 MB + 255 MB Turbo Cache) ● 895 MB of video memory when system memory = 2 GB (128 MB + 767 MB - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 14
Category Panels Memory Hard drives Description Fullfeatured models (AMD) UMA nVidia MCP67M with shared video memory, and ● Up to 128 MB on computer models with 512 MB of system RAM ● Up to 287 MB on computer models with 1024 MB of system RAM ● Up to 559 MB on computer models with 2048 MB of - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 15
80-GB, 5400-rpm Dual hard drive configurations: √ ● 500-GB, drives: ● Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support (select models only) ● HD DVD-ROM Drive with √ SuperMulti DVD±R/RW Double Layer support ● DVD±RW and CD-RW √ SuperMulti Double-Layer Combo Drive - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 16
● DVD±RW and CD-RW √ SuperMulti Double-Layer Combo Drive Low-light VGA camera √ Fixed (no tilt) √ 640 × 480 by 20 frames per second √ Supports external USB drive only √ HD Audio (Realtek ALC861-VDGR) HD Audio - Conexant CX20549-12) √ Supports Microsoft Premium √ Requirements Pavilion - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 17
fingerprint reader; 3 on computer models equipped with a fingerprint reader) Docking VGA (Dsub 15-pin) √ 2-pin AC power for 90-W AC √ adapter 2-pin AC power for 65-W AC adapter Expansion port 3 supports the HP √ xb3000 Notebook Expansion Base and HP Notebook QuickDock Defeatured models (AMD - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 18
embedded QuickPlay Direct Windows Vista Business (32-bit) √ Windows Vista Ultimate (64-bit) √ Windows Vista Premium (64-bit) √ Service- End-user replaceable parts: √ ability AC adapter √ Battery (system) √ Hard drives (2) √ Memory module √ Optical drive √ WLAN module √ Defeatured - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 19
(select models only) (3) Speakers (2) (4) Num lock light Description Record sound. NOTE: If there is a microphone icon next to each microphone opening, the computer has internal microphones. Records video and captures still photographs. Produce sound. On: Num lock is on or the embedded numeric - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 20
to turn off the computer. To learn more about power settings, select Start > Control Panel > System and Maintenance > Power Options. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 10 Chapter 2 External - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 21
the DVD playback feature of the QuickPlay program. NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows. QuickPlay launches after you log on. Refer to the QuickPlay online Help for more information. When a disc is playing in the optical drive - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 22
used system functions when pressed in combination with a function key or the esc key. Displays the Windows® Start menu. Displays a shortcut menu for items beneath the pointer. Move the cursor around the screen. Can be used like the keys on an external numeric keypad. Enables numeric lock, turns on - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 23
Moves the pointer and selects or activates items on the screen. (3) TouchPad left and right buttons* Function like the left and right buttons on an external mouse. (4) TouchPad on/off button Enables/disables the TouchPad. (5) TouchPad scroll zone Scrolls up or down. *This table describes - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 24
, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. Blinking: The hard drive or optical drive is being accessed. Turns the wireless feature - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 25
models only) ExpressCard slot Optical drive Power connector Left-side components Function Connect optional USB devices. Supports optional ExpressCard/54 cards. Reads optical discs, and, on select models, also writes to optical discs. Connects an AC adapter. Item (1) Component Security cable slot - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 26
. NOTE: Depending on your computer model, the computer may include an HDMI port or a USB port. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. On: A digital card is being accessed. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 27
in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Bottom components 17 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 28
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. 18 Chapter 3 Illustrated parts catalog - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 29
Computer major components Item (1) Description Display assemblies (include wireless antenna transceivers and cables) For use only with computer models equipped with a camera: Spare part number Computer major components 19 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 30
Item (2) (3) (4) (5) Description Spare part number ● 17.0-inch, WXGA+, TFT, dual Lamp with BrightView ● 17.0-inch, SXGA+, TFT, single Lamp with BrightView ● 17.0-inch, WXGA+, TFT, single Lamp with BrightView 447991-001 447990-001 447989-001 For use only with computer models not equipped with a - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 31
Bluetooth module cable) 412766-002 Front USB board (includes front USB board cable) 449762-001 System boards (include modem module cable and hard drive thermal pads) For use only with computer models equipped with Intel processors: ● With 256 MB of video system memory for use with computer - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 32
) (17) (18) (19) (20) (21) Description Spare part number computer models equipped with AMD processors: ● With UMA video system memory ● With discrete video system memory 450863-001 450864-001 Heat sink (included with the fan/heat sink assembly) ExpressCard assembly 432988-001 Optical drive - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 33
UMA video system memory but 454497-001 not a fingerprint reader Rubber Feet Kit (not illustrated; includes computer feet and display bezel rubber screw 448017-001 covers) Batteries 8-cell, 2.55-Ah 446498-001 and 451868-001 8-cell, 2.20-Ah 448007-001 Hard drives (include hard drive bracket - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 34
Item Description Spare part number ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, 441086-002 and the Czech Republic, Denmark , the Netherlands, Spain, the United Kingdom, Nordic region, and India 434661-001 434661-002 24 Chapter 3 Illustrated parts catalog - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 35
Spare part number Memory modules (667-MHz, PC2-5300, 1-DIMM) 2048-MB 448003-001 1024-MB 446495-001 512-MB 446494-001 Optical drives (include bezel and bracket) Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support (select 462356-001 models only) HD DVD-ROM Drive with - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 36
(include left and right display hinges) For use only with computer models with dual lamp display assemblies For use only with computer models with single lamp display assemblies Display panels (include display panel cable) 17.0-inch, WXGA+ BrightView dual lamp 17.0-inch, SXGA+ BrightView single lamp - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 37
Item (7) (8) (9) (10) Description Spare part number For use only with computer models equipped with an 802.11a/b/g/n WLAN module 448313-001 For use only with computer models equipped with an 802.11a/b/g and 802.11b/g WLAN 448312-001 module Display hinge covers 432965-001 Microphone 432961- - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 38
-001 Memory/WLAN module compartment cover (includes 2 captive screws, secured by C-clips) Right hard drive cover (includes 2 captive screws, secured by C-clips) USB port cover (not illustrated; for use only with computer models not equipped with a fingerprint reader) 28 Chapter 3 Illustrated parts - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 39
Cable Kit Item (1) (2) (3) (4) Description Cable Kit Bluetooth module cable Front USB board cable Fingerprint reader board cable Rear USB board cable Spare part number 448015-001 Cable Kit 29 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 40
-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Spare part number 453775 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 41
Miscellaneous parts Description Spare part number 90-W AC adapter (for use only with computer models equipped with dual lamp display assemblies) 453198-001 65-W AC adapter (for use only with computer models equipped with single lamp display assemblies) 453199-001 90-W AC adapter ATSC/NTSC TV - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 42
Phillips PM2.5×4.0 screw ● Phillips PM2.0×6.0 screw ● Phillips PM2.0×5.0 captive screw ● Phillips PM2.0×4.0 screw ● Phillips PM2.0×3.0 screw Sequential part number listing Spare part number Description 371693-001 394279-001 394279-011 Wired headset with volume control Power cord for use in the - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 43
adapter Bluetooth module (includes Bluetooth module cable) Wireless laser mouse (includes cable adapter) Display inverter for use only with single lamp display assemblies (includes Mylar shield) 90-W AC adapter switch board cable) Optical drive connector board Sequential part number listing 33 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 44
United Kingdom, Nordic region, and India 435743-001 HP Remote Control 436067-001 Display bezel for use in computers with AMD processors 436238-001 Optical wired mouse 438485-001 160-GB, 5400-rpm hard drive (includes hard drive bracket) 439128-001 Vista remote control (fits inside ExpressCard - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 45
441424-001 200-GB, 4200-rpm hard drive (includes hard drive bracket) 441541-001 Keyboard for use in the United States 441541-031 Keyboard for use in the United Kingdom 441541-041 Keyboard for use in Germany 441541-051 Keyboard for use in France 441541-061 Keyboard for use in Italy 441541-071 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 46
with discrete video system memory (includes modem module cable and hard drive thermal pads) System board with 256-MB video system memory for use only with computer models with Intel processors with discrete video system memory (includes modem module cable and hard drive thermal pads) System board - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 47
models with AMD processors with discrete video system memory (includes modem module cable and hard drive thermal pads) System board for use only with computer models with AMD processors with UMA video system memory (includes modem module cable and hard drive thermal pads) AMD Turion TL-56 processor - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 48
) 90-watt AC adapter (for use only with computer models equipped with dual lamp display assemblies) 65-watt AC adapter (for use only with computer models equipped with single lamp display assemblies) 250-GB, 5400-rpm hard drive (includes hard drive bracket) 38 Chapter 3 Illustrated parts catalog - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 49
Spare part number 454494-001 454495-001 454496-001 454497-001 455944-001 456023-001 456024-001 462356-001 Description Base enclosure for use in computer models with AMD processors that are equipped with discrete video system memory and a fingerprint reader (include wireless on/off switch, power - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 50
P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 51
a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 52
. CAUTION: To prevent damage to the computer when you are removing or installing internal touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching 2,000 V 3,500 V 7,000 V 5,000 V 42 Chapter 4 Removal and replacement procedures - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 53
parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts touching a component or assembly. ● Store reusable ESD-sensitive parts Use conductive field service tools, such ESD-sensitive components, parts, and assemblies by - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 54
cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic Voltage protection level 1,500 V 7,500 V 5,000 V 44 Chapter 4 Removal and replacement procedures - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 55
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the RTC battery (see RTC battery on page 56). 6. Wait approximately 5 minutes. 7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 56
sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 57
and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside down on a flat surface. 2. Slide the battery release latch (1) to release the computer. 3. Pivot the battery (2) upward and remove it from the computer. To insert the battery, insert the rear edge - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 58
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove the camera module: 1. Turn - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 59
module cable allows. 7. Disconnect the camera module cable (2) from the camera module. 8. Remove the camera module. Reverse this procedure to install the camera module. Component replacement procedures 49 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 60
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove the display inverter: 1. Turn - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 61
the display panel cable (2) and the backlight cable (3) from the display inverter. 8. Remove the display inverter. Reverse this procedure to install the display inverter. Component replacement procedures 51 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 62
AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove the hard drive: 1. Position the computer with the front toward you. 2. Loosen the two Phillips PM2.5×8.0 captive screws (1) that secure each hard drive cover to the computer. 3. Lift the right side of the hard drive - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 63
(1) to lift the hard drive (2) until it disconnects from the computer. 5. Remove the hard drive from the hard drive bay. 6. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive. 7. Lift the bracket - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 64
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove the memory module: 1. Position the computer with the front toward you. 2. Loosen the two Phillips PM2.5×5.0 captive screws (1) that - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 65
swing it toward the back of the computer, and then remove the cover. The memory/WLAN module compartment cover is included in the Plastics Kit, spare part number 432981-001. 4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 66
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the memory/WLAN module compartment cover (see Memory module on page 54). Remove the RTC battery: Remove the RTC battery from the socket on the - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 67
WLAN module Description Spare part number Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, , Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, 441075-002 and India Component replacement procedures 57 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 68
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the memory/WLAN module compartment cover (see Memory module on page 54). Remove the WLAN module: 1. Disconnect the WLAN antenna - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 69
Layer support with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Spare part number 462356-001 448006-001 448005-001 448004-001 Before removing the optical drive, follow these steps: 1. Shut down the computer - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 70
. 6. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. 8. Remove the optical drive bracket (2). Reverse the above - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 71
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). Remove the switch cover: 1. Position - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 72
5. Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. 6. Release the zero insertion force (ZIF) connector (1) to which the LED board cable is connected and disconnect the cable (2) from the LED board. 7. Remove the - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 73
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the switch cover (see Switch cover on page 61). Remove the keyboard: 1. Turn the computer upside down, with the front toward you. Component replacement procedures 63 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 74
silver Phillips PM2.5×5.0 screws that secure the keyboard to the computer. 6. Lift the rear edge of the keyboard (1) until it rests at an angle. 7. Slide the keyboard (2) back to disengage the tabs on the front edge of the keyboard from the top cover. 64 Chapter 4 Removal and replacement procedures - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 75
8. Swing the keyboard (3) up and forward until it rests on the palm rest. 9. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2). 10. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures 65 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 76
the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the switch cover (see Switch cover on page 61). 6. Remove the keyboard (see Keyboard on page 63). Remove - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 77
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the switch cover (see Switch cover on page 61). 6. Remove the keyboard (see Keyboard on page 63). Component replacement - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 78
Speaker assembly cable (3) Display switch module cable (4) Microphone cable 2. Remove the silver Phillips PM2.5×5.0 screw (1) that secures the power button board to the computer. 3. Remove the power button board (2). Reverse this procedure to install the power button board. 68 Chapter 4 Removal and - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 79
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the memory/WLAN module compartment cover (see Memory module on page 54). 6. Disconnect the wireless antenna cables from the WLAN - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 80
support the display assembly can result in damage to the display assembly and other computer components. 7. Remove the two Phillips PM2.5×8.0 screws (1) and the two silver Phillips PM2.5×5.0 screws (2) that secure the display assembly to the computer. 70 Chapter 4 Removal and replacement procedures - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 81
If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Three rubber screw covers on the display bezel top edge. The display rubber screw covers are included in the Rubber Kit, spare part number 448017-001 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 82
bezel (3). Display bezels are available using the spare part numbers 447998-001 (for dual lamp display assemblies) and 447997-001 (for single lamp display assemblies). NOTE: See Camera module on page 48 for camera module replacement instructions. See Display inverter on page 50 for display inverter - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 83
lamp display assemblies) and 432963-001 (for use with single lamp display assemblies). The display hinge covers are available using spare part number 432965-001. 17. If it is necessary to replace the wireless antenna transceivers and cables, remove the two Phillips PM2.0×4.0 screws (1) that secure - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 84
23. Remove the microphone cables (3) from the display enclosure. The microphones and cables are available using spare part number 432961-001. 24. If it is necessary to replace the camera cable, release the retention tabs (1) built into the display enclosure that secure the camera cable to the - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 85
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard on page - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 86
2. Remove the eight Phillips PM2.5×8.0 screws that secure the top cover to the computer. 3. Remove the four silver Phillips PM2.5×5.0 screws secure the top cover to the computer. 4. Turn the computer right-side up, with the front toward you. 76 Chapter 4 Removal and replacement procedures - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 87
board cable (1) and the LED board cable (2) from the low insertion force (LIF) connectors on the system board. 6. Release the ZIF connector (1) to which the TouchPad cable (2) is attached and disconnect the cable from the system board. Component replacement procedures 77 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 88
Phillips PM2.5×5.0 screws (2) that secure the top cover to the base enclosure. 8. Lift the rear edge of the top cover until it disengages from the computer, and then swing it up and forward until the top cover is resting upside down in front of the - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 89
9. Release the ZIF connector to which the fingerprint reader board cable (1) is attached and disconnect the cable (2) from the system board. 10. Remove the top cover. Reverse this procedure to install the top cover. Component replacement procedures 79 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 90
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard on page - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 91
3. Remove the wireless switch board (3). Reverse this procedure to install the wireless switch board. Component replacement procedures 81 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 92
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard on page - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 93
4. Remove the Bluetooth module (4). Reverse this procedure to install the Bluetooth module. Component replacement procedures 83 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 94
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard on page - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 95
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard on page - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 96
the ExpressCard slot bezel (2). The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001. 3. Remove the four silver Phillips PM2.5×5.0 screws (1) that secure the the right. 5. Remove the ExpressCard assembly (3). 86 Chapter 4 Removal and replacement procedures - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 97
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard on page - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 98
the computer right-side up with the front toward you. 4. Remove the Phillips PM2.5×8.0 screw (1) that secures the top cover trim to the computer. 5. Remove the top cover trim (2). 6. Remove the top cover trim. Reverse this procedure to install the top cover trim. 88 Chapter 4 Removal and replacement - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 99
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard on page - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 100
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard on page - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 101
that secure the power connector bracket to the computer. 2. Remove the power connector bracket (2). The power connector bracket is available using spare part number 432985-001. 3. Remove the silver board. Reverse this procedure to install the rear USB board. Component replacement procedures 91 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 102
hard drive thermal pads. Description Spare part number System board for use with computer models with Intel processors: With 256 MB of video system memory for use only with computer models with discrete video system 447983-001 memory With 128 MB of video system memory for use only with computer - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 103
the defective system board and installed on the replacement system board: ● Memory modules (see Memory module on page 54) ● RTC battery (see RTC battery on page 56) ● WLAN module (see WLAN module on page 57) ● Bluetooth module (see Bluetooth module on page 82) ● ExpressCard assembly (see ExpressCard - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 104
behind the optical drive connector board (1) to lift the right side of the system board (2) until it rests at an angle. 7. Remove the optical drive connector board (3). The optical drive connector board is available using spare part number 432992-001. 94 Chapter 4 Removal and replacement procedures - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 105
. Remove the system board (2) from the base enclosure by sliding it up and to the right at an angle. 11. If it is necessary to replace the rear USB board cable, turn the system board upside down with the front toward you. Component - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 106
also included in the Cable Kit, spare part number 448015-001. When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Fan/heat sink assembly (see Fan/heat sink assembly on page 99) ● Processor - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 107
AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard the fan/heat assembly - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 108
3. Remove the audio board (3). Reverse this procedure to install the audio board. 98 Chapter 4 Removal and replacement procedures - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 109
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard on page - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 110
board (see System board on page 92) Remove the fan/heat assembly: 1. Turn the system board upside down, with the expansion port 3 and external 2. Disconnect the fan cable (1) from the system board. 3. Loosen the three Phillips PM2.5×5.0 captive screws (2) that secure the fan/heat sink assembly - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 111
. Thermal material must be installed on all surfaces before the fan/heat sink assembly is reinstalled. Thermal material is included with all fan/heat sink assembly, system board, and processor spare part kits. 5. If it is necessary to replace the heat sink, loosen the two Phillips PM2.5×4.0 captive - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 112
material must be installed on all surfaces before the heat sink is reinstalled. Thermal material is included with all heat sink and system board spare part kits. Reverse this procedure to install the fan/heat sink assembly and heat sink. 102 Chapter 4 Removal and - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 113
Spare part number AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Hard drive (see Hard drive on page 52) b. Optical drive (see Optical drive on page 59) c. Switch cover (see Switch cover on page 61) d. Keyboard (see Keyboard - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 114
(see Top cover trim on page 87) l. System board (see System board on page 92) m. Fan/heat sink assembly (see Fan/heat sink assembly on page 99) Remove the processor: 1. Turn the processor locking screw (1) one-half procedure to install the processor. 104 Chapter 4 Removal and replacement procedures - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 115
based information and customization utility that can be used even when your Windows® operating system is not working or will not load. NOTE: computer and provides settings for startup, security, and other preferences. To start the Setup Utility: 1. Turn on or restart the computer. 2. Before Windows - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 116
, press f10 and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows. Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 117
f10, and then follow the instructions on the screen. The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts. NOTE: Your password, security, and language settings are not changed when you restore the factory default settings. Using - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 118
Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences. The - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 119
-on password. System Configuration menu Select Language Support Boot Options Button Sound (select models only) Virtualization Technology Processor C4 ATAPI CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Enable/disable the Quick Launch Button tapping sound. - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 120
6 Specifications Computer specifications Metric Dimensions Height (front to back) 3.16 to 4.18 cm Width 39.60 cm Depth 28.50 cm Weight (with optical drive, hard drive, and 3.54 kg battery) Second hard drive adds: 0.13 kg Camera adds: Input power Operating voltage Operating current 0.009 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 121
rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.0-inch, SXGA+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 122
17.0-inch WXGA+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pitch 36.90 cm 43.40 cm Up to 16.8 million 200:1 180 nits typical 9.06 in 14.49 in 17.09 in 0.259 × 0.259 mm 1280 × 800 RGB vertical stripe Edge lit 80 × 25 4 W +/-40° horizontal - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 123
7200-rpm 5400-rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 113 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 124
Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 125
HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 16X CD-R 10X CD-RW 4X DVD+R 4X DVD+RW 4X DVD-R 4X DVD-RW 2.4X DVD+R(9) 3X DVD-RAM 1X HD-DVD-ROM Transfer mode Read: Write: CD-DA, CD - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 126
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 127
System DMA specifications, Intel Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned System - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 128
System DMA specifications, AMD discrete and UMA graphics Hardware DMA DMA4 System function Direct memory access controller 118 Chapter 6 Specifications - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 129
Keyboard IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller-24CD COM1 Conexant AC-Link Audio Intel 82801DB/DBM SMBus Controller- 24C3 Data Fax Modem with SmartCP Diskette drive TouchPad IRQ13 , IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 130
High precision event timer Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard RICOH OHCI Compliant IEEE 1394 Host Controller Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller SDA Standard Compliant SD Host Controller High precision event timer nVidia - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 131
High precision event timer Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard RICOH OHCI Compliant IEEE 1394 Host Controller Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller SDA Standard Compliant SD Host Controller High precision event timer nVidia - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 132
Unused Keyboard controller Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 System Function (shipping configuration) Unused DMA controller no. 2 Unused Coprocessor busy clear/reset Unused Unused Secondary fixed disk controller Unused Primary fixed disk - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 133
configuration) Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port Unused Infrared port Unused Unused Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 134
System I/O address specifications, AMD discrete and UMA graphics I/O address (hex) 0000 - 0008 000A - 000F 0020 - 0021 0040 controller System timer Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard System speaker Microsoft ACPI-Compliant Embedded Controller Standard 101-/102-Key or - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 135
IDE Controller Standard Dual Channel PCI IDE Controller nVidia GeForce8400M GS PCI standard PCI-to-PCI bridge PCI standard PCI-to-PCI bridge System I/O address specifications, AMD discrete and UMA graphics 125 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 136
-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS 126 Chapter 6 Specifications - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 137
Ricoh SD/MMC Host Controller Ricoh Memory Stick Controller Ricoh XD-Picture Card Controller Broadcom WLAN adapter nVidia GeForce8400M GS nVidia GeForce8400M GS Broadcom WLAN adapter nVidia GeForce8400M GS High precision event timer System memory map specifications, AMD discrete graphics 127 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 138
memory map specifications, AMD UMA graphics Size 128 KB 16 KB 8 KB 4 KB 256 B 256 B 16 B 256 B 4 KB 4 KB 512 KB 16 MB 16 MB 2 KB 256 B 256 B 256 B 256 B 16 KB 256 KB 1 KB Memory Host Controller Ricoh Memory Stick Controller Ricoh XD-Picture Card Controller Broadcom WLAN adapter nVidia MCP67M High - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 139
the Display Screw Kit, spare part number 441124-001. Phillips PM2.5×8.0 captive screw Color Black Quantity 4 Length 8.0 mm Thread 2.4 mm Head width 5.0 mm Where used: 4 captive screws (secured by C-clips) that secure the hard drive covers to the computer Phillips PM2.5×8.0 captive screw 129 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 140
Phillips PM3.0×4.0 screw Color Silver Quantity 8 Length 4.0 mm Thread 3.0 mm Head width 5.0 mm Where used: 8 screws that secure the hard drive brackets to the hard drives 130 Chapter 7 Screw listing - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 141
Quantity 5 Length 5.0 mm Thread 2.5 mm Head width 5.0 mm Where used: 2 captive screws (secured by C-clips) that secure the memory/WLAN module compartment cover to the computer Where used: 3 captive screws that secure the fan/heat sink assembly to the computer Phillips PM2.5×5.0 captive screw 131 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 142
Phillips PM2.0×11.0 screw Color Silver Quantity 2 Length 11.0 mm Thread 2.0 mm Head width 5.0 mm Where used: 2 screws that secure the WLAN module to the computer 132 Chapter 7 Screw listing - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 143
Color Black Quantity 37 Length 8.0 mm Thread 2.5 mm Head width 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) One screw that secures the keyboard to the computer (3) Two screws that secure the display assembly to the computer Phillips PM2.5×8.0 screw 133 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 144
Where used: 2 screws that secure the display assembly to the computer Where used: 5 screws that secure the display bezel to the display computer Where used: 4 screws that secure the display panel to the display enclosure 134 Chapter 7 Screw listing - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 145
Where used: 8 screws that secure the top cover to the computer Where used: 5 screws that secure the top cover to the computer Where used: 4 screws that secure the top cover trim to the computer Phillips PM2.5×8.0 screw 135 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 146
Where used: One screw that secures the top cover trim to the computer Where used: One screw that secures the system board to the computer Where used: 3 screws that secure the system board to the computer 136 Chapter 7 Screw listing - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 147
Phillips PM2.0×3.0 screw Color Silver Quantity 8 Length 3.0 mm Thread 2.0 mm Head width 4.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 4 screws that secure the display hinges to the display panel Phillips PM2.0×3.0 screw 137 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 148
Where used: 2 screws that secure the Bluetooth module to the system board 138 Chapter 7 Screw listing - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 149
Phillips PM2.5×5.0 screw Color Silver Quantity 35 Length 5.0 mm Thread 2.5 mm Head width 5.0 mm Where used: 6 screws that secure the switch cover to the computer Where used: 3 screws that secure the keyboard to the computer Phillips PM2.5×5.0 screw 139 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 150
Where used: 2 screws that secure the speaker to the computer Where used: One screw that secures the power button board to the computer Where used: 2 screws that secure the display assembly to the computer 140 Chapter 7 Screw listing - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 151
Where used: 4 screws that secure the top cover to the computer Where used: 2 screws that secure the top cover to the computer Where used: (1) Two screws that secure the wireless switch board to the computer Phillips PM2.5×5.0 screw 141 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 152
the audio board to the computer Where used: (1) One screw that secures the front USB board to the base enclosure (2) Four screws that secure the ExpressCard assembly to the system board Where used: (1) One screw that secures the display switch module to the fan/heat sink assembly (2) Two screws - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 153
Phillips PM2.5×6.0 screw Color Black Quantity 2 Length 6.0 mm Thread 2.5 mm Head width 5.0 mm Where used: 2 screws that secure the display panel to the display assembly Phillips PM2.5×6.0 screw 143 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 154
Phillips PM2.0×4.0 screw Color Black Quantity 4 Length 4.0 mm Thread 2.0 mm Head width 4.5 mm Where used: 4 screws that secure the wireless antenna transceivers to the display enclosure 144 Chapter 7 Screw listing - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 155
Phillips 2.5×4.0 captive screw Color Silver Quantity 2 Length 4.0 mm Thread 2.5 mm Head width 5.0 mm Where used: 2 captive screws that secure the heat sink to the system board Phillips 2.5×4.0 captive screw 145 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 156
type of optical drive installed in your computer. Because DVDs store more information than CDs, DVDs and DVDs with double-layer (DL) support reduce the number of discs required. NOTE: Read-write discs, such as CD-RW, DVD+RW, and DVD-RW, are not compatible with the Recovery Manager software. ● The - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 157
step. 3. Click Recovery disc creation, and then click Next. 4. Follow the on-screen instructions. Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 158
Automatic restore points, select the disk for which you want to create a restore point. 5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 159
as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 160
9 Connector pin assignments Audio-out (headphone) Pin 1 2 3 Audio-in (microphone) Signal Audio out, left channel Audio out, right channel Ground Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 150 Chapter 9 Connector pin assignments - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 161
External monitor Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 151 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 162
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 152 Chapter 9 Connector pin assignments - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 163
S-Video-out Pin 1 2 3 4 5 6 7 Universal Serial Bus Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground S-Video-out 153 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 164
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 165
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada responsible for evaluation in the country or region where it will be used. Requirements for specific countries or regions 155 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 166
battery in general household waste. Follow the local laws and regulations in your area for computer battery Disposal. This HP product contains mercury disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 167
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 168
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 169
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 159 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 170
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 171
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 172
clearing 45 components bottom 17 display 9 front 14 keyboard 12 left-side 15 QuickPlay buttons 11 right-side 15 top 9 TouchPad 13 composite video cable, spare part number 31, 33 computer feet locations 54 spare part number 23, 37, 54 computer specifications 110 connectors, service considerations 41 - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 173
support, product description 7 drive light 14 drives preventing damage 41 drives, boot order 109 DVB-T antenna adapter, spare part number 31, 33 DVB-T tuner, spare part number 31, 33 DVD button 11 DVD±RW and CD-RW Combo Drive precautions 41 removal 59 spare part numbers 25, 30, 36, 59 specifications - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 174
num lock 12 Windows applications 12 Windows logo 12 L language support 109 left-side components 15 lights battery 14 caps lock 10 drive 14 num lock 9 power 14 wireless 14 M Main menu 108 mass storage devices, spare part numbers 30 media button 11 memory map specifications 126 memory module product - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 175
2 diskette drive 6 display panel 4 docking support 7 Ethernet 6 external media cards 7 graphics 2 hard drives 4 keyboard 8 memory module 4 modem 6 operating system 8 optical drives 5 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 8 wireless - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 176
information 108 system memory map 126 system recovery 146, 149 system restore points 148 T thermal material, replacement 101, 102 tools required 40 top components 9 top cover removal 75 spare part numbers 21, 36, 38, 75 top cover trim removal 87 spare part number 21, 33, 87 TouchPad components left - HP Dv9650us | HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Mainten - Page 177
HP Pavilion dv9500, dv9600, and dv9700
Entertainment PCs
Maintenance and Service Guide