HP Dx2250 Troubleshooting Guide - Page 10

Status Tab, Log Tab, Help Tab, Clear Error Log

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Status Tab The Status tab displays the status of the selected tests. The type of test executed (Quick, Complete, or Custom) is also displayed. The main progress bar displays the percent complete of the current set of tests. While testing is in progress, a Cancel Testing button is displayed for use if you want to cancel the test. After testing has completed, the Cancel Testing button is replaced with a Retest button. The Retest button will retest the last set of tests executed. This enables you to re-run the set of tests without having to re-enter the data in the Test tab. The Status tab also shows: ● The devices being tested ● The test status (running, passed, or failed) of each device being tested ● The overall test progress of all devices being tested ● The test progress for each device being tested ● The elapsed test times for each device being tested Log Tab The Log tab contains a Test Log tab and an Error Log tab. The Test Log displays all tests that have been executed, the number of times of execution, the number of times failed, and the time it took to complete each test. The Clear Test Log button will clear the contents of the Test Log. The Error Log displays the tests for devices that have failed during the diagnostic testing and includes the following columns of information. ● The Device section displays the device tested. ● The Test section displays the type of test run. ● The Description section describes the error that the diagnostic test found. ● The Recommended Repair will give a recommended action that should be performed to resolve the failed hardware. ● The Failed Count is the number of times the device has failed a test. ● The Error Code provides a numerical code for the failure. The error codes are defined in the Help tab. The Clear Error Log button will clear the contents of the Error Log. Help Tab The Help tab contains an HP Insight Diagnostics tab, an Error Codes tab, and a Test Components tab. The HP Insight Diagnostics tab contains help topics and includes search and index features. The Error Codes tab provides a description of each numerical error code that may appear in the Error Log tab located on the Log tab. Each code has a corresponding error Message and a Recommended 4 Chapter 1 Computer Diagnostic Features ENWW

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Status Tab
The Status tab displays the status of the selected tests. The type of test executed (
Quick
,
Complete
,
or
Custom
) is also displayed. The main progress bar displays the percent complete of the current set
of tests. While testing is in progress, a
Cancel Testing
button is displayed for use if you want to cancel
the test.
After testing has completed, the
Cancel Testing
button is replaced with a
Retest
button. The
Retest
button will retest the last set of tests executed. This enables you to re-run the set of tests without having
to re-enter the data in the Test tab.
The Status tab also shows:
●
The devices being tested
●
The test status (running, passed, or failed) of each device being tested
●
The overall test progress of all devices being tested
●
The test progress for each device being tested
●
The elapsed test times for each device being tested
Log Tab
The Log tab contains a
Test Log
tab and an
Error Log
tab.
The
Test Log
displays all tests that have been executed, the number of times of execution, the number
of times failed, and the time it took to complete each test. The
Clear Test Log
button will clear the
contents of the
Test Log
.
The
Error Log
displays the tests for devices that have failed during the diagnostic testing and includes
the following columns of information.
●
The
Device
section displays the device tested.
●
The
Test
section displays the type of test run.
●
The
Description
section describes the error that the diagnostic test found.
●
The
Recommended Repair
will give a recommended action that should be performed to resolve
the failed hardware.
●
The
Failed Count
is the number of times the device has failed a test.
●
The
Error Code
provides a numerical code for the failure. The error codes are defined in the Help
tab.
The
Clear Error Log
button will clear the contents of the Error Log.
Help Tab
The Help tab contains an
HP Insight Diagnostics
tab, an
Error Codes
tab, and a
Test
Components
tab.
The
HP Insight Diagnostics
tab contains help topics and includes search and index features.
The
Error Codes
tab provides a description of each numerical error code that may appear in the
Error
Log
tab located on the
Log
tab. Each code has a corresponding error
Message
and a
Recommended
4
Chapter 1
Computer Diagnostic Features
ENWW