HP EliteBook 1040 Maintenance and Service Guide
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- HP EliteBook 1040 | Maintenance and Service Guide - Page 1
HP EliteBook 1040 G4 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP EliteBook 1040 | Maintenance and Service Guide - Page 2
the Windows 8 or Windows 7 operating system on this product or provide any Windows 8 or Windows 7 drivers on http://www.hp.com/support. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms - HP EliteBook 1040 | Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP EliteBook 1040 | Maintenance and Service Guide - Page 4
iv Safety warning notice - HP EliteBook 1040 | Maintenance and Service Guide - Page 5
requirements 28 Tools required ...28 Service considerations ...28 Plastic parts ...28 Cables and connectors ...29 Drive handling ...29 Grounding guidelines ...30 Electrostatic discharge damage ...30 Packaging and transporting guidelines 31 Workstation guidelines 31 Equipment guidelines ...32 - HP EliteBook 1040 | Maintenance and Service Guide - Page 6
5 Removal and replacement procedures for authorized service provider parts 33 Component replacement procedures ...33 Base assembly ...48 Thermal vent ...50 Power button board ...51 6 Computer Setup (BIOS), TPM, and HP Sure Start 52 Using Computer Setup ...52 Starting Computer Setup ...52 Using a - HP EliteBook 1040 | Maintenance and Service Guide - Page 7
What you need to know before you get started 61 Using the HP Recovery partition (select products only 62 Using HP Recovery media to recover 62 Changing the computer boot order 63 Removing the HP Recovery partition (select products only 63 9 Specifications ...64 Computer specifications ...64 35. - HP EliteBook 1040 | Maintenance and Service Guide - Page 8
viii - HP EliteBook 1040 | Maintenance and Service Guide - Page 9
1040 G4 Notebook PC HP EliteBook 1040 G4 7th Generation Intel® Core™ i5 Processor, Kabylake U, dual-core, BGA i5-7200U (Kit processor) i5-7300U (Roadmap processor) 7th Generation Intel® Core™ i7 Processor, Kabylake U, dual-core, BGA: i7-7500U (Kit processor) i7-7600U (Roadmap processor) 7th - HP EliteBook 1040 | Maintenance and Service Guide - Page 10
) (Windstorm Peak Vpro) WLAN Antennas (2) (configured with panel on all units) Supports Bluetooth Disabled IOPT Support for Miracast Support for S3/S4 wake on Wireless LAN Support for WiFi SAR in BIOS Support for HP Connection Optimizer NFC: NFC Mirage module (NXP NPC300 I2C 10mmx17mm) NFC Antenna - HP EliteBook 1040 | Maintenance and Service Guide - Page 11
HP hs3210 WW HSPA+ w/o GPS WWAN Antennas (2) (world wide 5 band, configured at top of panel on all units) Supports "No WWAN" option Ports HDMI (1.4a) (2) USB 3.0 Charging Ports (2) USB-C Ports - Guest Protocol - USB 3.1, DP, PD (TI), Thunderbolt Headphone/Microphone Combo Docking Dock support - HP EliteBook 1040 | Maintenance and Service Guide - Page 12
Type C Power cord: Standard Power cord Length 1.0m Security Support Kensington Security Lock TPM 2.0 (Infineon; soldered down) Drive Pro 64 StF MSNA Plus (Only available with (i7 processor AND more than 4 GB RAM) OR more than or equal to 8 GB RAM) FreeDOS 2.0 NeoKylin 64-bit, only available for - HP EliteBook 1040 | Maintenance and Service Guide - Page 13
Category Configurable Software Serviceability Description Win 10 Enterprise 64 Win 10 Enterprise 64 LTSB 1507 Test and Document Win 7 Enterprise 64 Win 7 Professional 64 Office Home & Business 2016 JP Office Professional 2016 JP Office Personal 2016 JP End user replaceable parts: AC Adapter 5 - HP EliteBook 1040 | Maintenance and Service Guide - Page 14
select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only). Locating software To find out what software is installed on your computer: ▲ Select the - HP EliteBook 1040 | Maintenance and Service Guide - Page 15
connector and Thunderbolt Connect an AC adapter that has a USB Type-C connector, port with HP Sleep and Charge (2) supplying power to the computer and, if needed, charging the , providing DisplayPort output. NOTE: Your computer may also support a Thunderbolt docking station. Right side 7 - HP EliteBook 1040 | Maintenance and Service Guide - Page 16
or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Click the question mark icon in the taskbar. 2. Select My PC, select the - HP EliteBook 1040 | Maintenance and Service Guide - Page 17
of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications - HP EliteBook 1040 | Maintenance and Service Guide - Page 18
of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications - HP EliteBook 1040 | Maintenance and Service Guide - Page 19
Lights Component (1) Power light (2) Caps lock light (3) Privacy key light (select models only) (4) Fn lock light (5) Mute light (6) Microphone mute light (7) Num lk light (8) Wireless light (9) Keyboard backlight Description ● On: The computer is on. ● Blinking: The computer is - HP EliteBook 1040 | Maintenance and Service Guide - Page 20
Component (9) Sharing or presenting light (10) Call answer light (11) Call end light Description On: Sharing is on. On: Call answer is on. On: Call end is on. Button, speakers, and fingerprint reader Component (1) Power button 12 Chapter 2 External component identification Description ● - HP EliteBook 1040 | Maintenance and Service Guide - Page 21
Component (2) Speakers (3) Fingerprint reader (select products only) Description If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, see your - HP EliteBook 1040 | Maintenance and Service Guide - Page 22
Special keys Component (1) (2) esc key fn key (3) Windows key (4) Action keys (5) Embedded numeric keypad (6) Windows application key (7) num lk key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when - HP EliteBook 1040 | Maintenance and Service Guide - Page 23
Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page 14. ▲ To use an action key, press and hold the key. Icon Description Switches the screen image among display devices connected to the system. For - HP EliteBook 1040 | Maintenance and Service Guide - Page 24
Icon Description Turns the screen sharing function on or off. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. ● Answers a call. ● Starts a call during a 1-on-1 chat. ● Places a call on hold. NOTE: This feature requires Skype for - HP EliteBook 1040 | Maintenance and Service Guide - Page 25
Bottom Component (1) Vent (2) Speakers Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Produce sound. - HP EliteBook 1040 | Maintenance and Service Guide - Page 26
located on the bottom edge of the tablet or on the keyboard base. You may need the information when travelling internationally or when you contact support: (1): Serial number (2): Product number (3): Model number (4): Warranty period 18 Chapter 2 External component identification - HP EliteBook 1040 | Maintenance and Service Guide - Page 27
Using Windows, briefly press the fn+esc key combination to display the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard. Locating system information 19 - HP EliteBook 1040 | Maintenance and Service Guide - Page 28
current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the - HP EliteBook 1040 | Maintenance and Service Guide - Page 29
Item Component (1) Display panel (see Display assembly on page 48) Spare part number Computer major components 21 - HP EliteBook 1040 | Maintenance and Service Guide - Page 30
, and Norway For use in France For use in Germany For use in Greece For use in Hungary For use in Iceland For use in India For use in Israel For use in Italy For use in Japan For use in Latin America For use in the Netherlands For use in - HP EliteBook 1040 | Maintenance and Service Guide - Page 31
, and Norway For use in France For use in Germany For use in Greece For use in Hungary For use in Iceland For use in India For use in Israel For use in Italy For use in Japan For use in Latin America For use in the Netherlands For use in - HP EliteBook 1040 | Maintenance and Service Guide - Page 32
mm Bracket kit Cable kit Dummy SIM card Essential Top Load Case Heat sink 45W Heat sink 15W HP 14.1 Privacy Filter for Touch HP Business Backpack HP Business Slim Top Load Case HP Comfort Grip Wireless Mouse 24 Chapter 3 Illustrated parts catalog Spare part number L02268-141 L02268-541 L02268-031 - HP EliteBook 1040 | Maintenance and Service Guide - Page 33
HP Elite Thunderbolt 3 90W Docking Station with 90W adapter HP Elite USB-C Desk Dock HP Elite USB-C Docking Station HP HDMI to VGA Adapter HP Nano Lock HP Thunderbolt 3 Dock HP USB External DVDRW Drive HP USB to Gigabit RJ45 Adapter HP USB Laser Mouse HP USB Travel Mouse HP USB-C to VGA Adapter HP - HP EliteBook 1040 | Maintenance and Service Guide - Page 34
, OPT-917 3-COND 1.0-M-LG ROHS For use in South Africa For use in Taiwan For use in Israel For use in Argentina For use in India For use in Brazil Duck head For use in the United States For use in Europe and South Korea For use in Australia For use - HP EliteBook 1040 | Maintenance and Service Guide - Page 35
Component For use in India Screw kit Spare part number 914726-001 L02258-001 Miscellaneous parts 27 - HP EliteBook 1040 | Maintenance and Service Guide - Page 36
to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx 8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly - HP EliteBook 1040 | Maintenance and Service Guide - Page 37
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "FRAGILE." Service considerations 29 - HP EliteBook 1040 | Maintenance and Service Guide - Page 38
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP EliteBook 1040 | Maintenance and Service Guide - Page 39
guidelines Follow these grounding workstation guidelines: ● Cover the workstation with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters - HP EliteBook 1040 | Maintenance and Service Guide - Page 40
. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● - HP EliteBook 1040 | Maintenance and Service Guide - Page 41
complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 44 screws that must be removed, replaced, and/or loosened when servicing the parts described in this - HP EliteBook 1040 | Maintenance and Service Guide - Page 42
, and then lift the base enclosure to remove it. Reverse this procedure to install the base enclosure. 34 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP EliteBook 1040 | Maintenance and Service Guide - Page 43
Battery Description Battery 6-cell Long Life Polymer 67 WHr (2.90 Ahr) Spare part number 918108-855 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the battery, follow these steps: 1. Shut down the computer. 2. Disconnect - HP EliteBook 1040 | Maintenance and Service Guide - Page 44
(see Battery on page 35). Remove the front speakers: 1. Disconnect the speaker cable (1). 2. Remove 4 M2.0 x L6.2 (5.2, 0.8 screws (2). 3. Release the speaker cable from the guides (3), and then lift the speakers to remove them (4). 36 Chapter 5 Removal and replacement procedures for authorized - HP EliteBook 1040 | Maintenance and Service Guide - Page 45
Reverse this procedure to install the front speakers. Component replacement procedures 37 - HP EliteBook 1040 | Maintenance and Service Guide - Page 46
35). b. Front speakers (see Front speakers on page 36). Remove the WWAN module: 1. Disconnect the antenna wires (1). 38 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP EliteBook 1040 | Maintenance and Service Guide - Page 47
2. Remove 1 M2*-I screw (2), and then remove the WWAN module from the connector (3). Reverse this procedure to install the WWAN module. Component replacement procedures 39 - HP EliteBook 1040 | Maintenance and Service Guide - Page 48
remove the solid-state drive from the connector (2). Reverse this procedure to install the solid-state drive. 40 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP EliteBook 1040 | Maintenance and Service Guide - Page 49
16 GB memory, UMA graphics, and the Windows operating system i7-7500U processor with 8 GB and UMA graphics i7-7500U processor with 8 GB memory, UMA graphics, and the Windows operating system i7-7600U processor with 16 GB and UMA graphics i7-7600U processor with 16 GB memory, UMA graphics, and the - HP EliteBook 1040 | Maintenance and Service Guide - Page 50
a left-side fan and a dummy fan on the right side. 1. Remove 5 M2.0*4 screws from the system board. 42 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP EliteBook 1040 | Maintenance and Service Guide - Page 51
2. Lift the right side of the system board (1), disconnect the battery cable (2), disconnect the rear speaker cable (3), and then lift the system board to remove it (4). Reverse this procedure to install the system board. Component replacement procedures 43 - HP EliteBook 1040 | Maintenance and Service Guide - Page 52
remove it (2). 2. Lift the fingerprint reader to remove it (2). Reverse this procedure to install the fingerprint reader. 44 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP EliteBook 1040 | Maintenance and Service Guide - Page 53
Near Field Communication (NFC) module Description NFC module Spare part number L02249-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the NFC module, follow these steps: 1. Shut down the computer. 2. Disconnect all - HP EliteBook 1040 | Maintenance and Service Guide - Page 54
5 M2*2-I screws (3), and then lift the TouchPad to remove it (4). Reverse this procedure to install the TouchPad. 46 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP EliteBook 1040 | Maintenance and Service Guide - Page 55
RTC battery Description RTC battery Spare part number L02238-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the RTC battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected - HP EliteBook 1040 | Maintenance and Service Guide - Page 56
hinge, and 1 2 M2.5*4.5 screw from the right hinge (2), and then slide the display assembly to remove it (3). 48 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP EliteBook 1040 | Maintenance and Service Guide - Page 57
Reverse this procedure to install the display assembly. Component replacement procedures 49 - HP EliteBook 1040 | Maintenance and Service Guide - Page 58
(1), and then lift the thermal vent to remove it (2). Reverse this procedure to install the thermal vent. 50 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP EliteBook 1040 | Maintenance and Service Guide - Page 59
Power button board Description Power button board Spare part number L02239-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the power button board, follow these steps: 1. Shut down the computer. 2. Disconnect all - HP EliteBook 1040 | Maintenance and Service Guide - Page 60
key on the keyboard. ● To close open dialog boxes and return to the main Computer Setup screen, press esc, and then follow the on-screen instructions. 52 Chapter 6 Computer Setup (BIOS), TPM, and HP Sure Start - HP EliteBook 1040 | Maintenance and Service Guide - Page 61
instructions. BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS - HP EliteBook 1040 | Maintenance and Service Guide - Page 62
and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update and compare - HP EliteBook 1040 | Maintenance and Service Guide - Page 63
users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. TPM BIOS settings (select - HP EliteBook 1040 | Maintenance and Service Guide - Page 64
(UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 57. b. Hard drive c. BIOS 3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic - HP EliteBook 1040 | Maintenance and Service Guide - Page 65
hp.com/support. 2. Select Get software and drivers. 3. Enter the product name or number. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can - HP EliteBook 1040 | Maintenance and Service Guide - Page 66
on using Remote HP PC Hardware Diagnostics (UEFI) to configure a server for remote diagnostics or to customize which diagnostic tests are run, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. 58 Chapter 7 Using HP PC Hardware Diagnostics - HP EliteBook 1040 | Maintenance and Service Guide - Page 67
Recovery Download Tool to create a bootable USB drive for your HP recovery media. Go to https://support.hp.com/us-en/document/c05115630?openCLC=true, select your country or region, and follow the on-screen instructions. Creating HP Recovery media (select products only) If possible, check for the - HP EliteBook 1040 | Maintenance and Service Guide - Page 68
DVD media yourself, you can obtain recovery discs for your computer from HP. You can find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. - Be sure that the computer is connected to AC power before you - HP EliteBook 1040 | Maintenance and Service Guide - Page 69
option (select products only) of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● If you want to recover - HP EliteBook 1040 | Maintenance and Service Guide - Page 70
quickly hold down the volume down button; then select f11. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be - HP EliteBook 1040 | Maintenance and Service Guide - Page 71
is only available on products that support this function. Follow these steps to remove the HP Recovery partition: 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. Restore and recovery 63 - HP EliteBook 1040 | Maintenance and Service Guide - Page 72
9 Specifications Computer specifications Metric U.S. Dimensions Width 32.89 cm 12.95 in Depth 23.28 cm 9.17 in Height (front to back) 1.59 cm 0.63 in Weight 1.42 kg (depending on configuration) 3.14 lb (depending on configuration) Input power Operating voltage and current 5 V dc @ - HP EliteBook 1040 | Maintenance and Service Guide - Page 73
35.56 cm (14-in) display specifications 14 inch LCD FHD (1920x1080) Anti-Glare WLED UWVA 72percent cg 340nits eDP 1.3 + PSR ultraslim 2.4mm NB Active Area (W x H) Dimensions (W x H) Diagonal Weight Interface Surface Treatment Contrast Ratio Refresh Rate Brightness Format Configuration PPI Viewing - HP EliteBook 1040 | Maintenance and Service Guide - Page 74
14 inch LCD UHD (3840x2160) Anti-Glare WLED UWVA 72percent cg 400nits eDP 1.3 + PSR ultraslim N.B. Active Area (W x H) Dimensions (W x H) Diagonal Thickness Weight Interface Surface Treatment Contrast Ratio Refresh Rate Brightness PPI Format Backlight Configuration Viewing angle Touch Enabled - HP EliteBook 1040 | Maintenance and Service Guide - Page 75
= 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 2280 M2 SATA-3 Self-Encrypted OPAL2 TLC 256-GB* Dimensions Height 0.09 in (2.3 mm) Width 0.87 in (22 mm - HP EliteBook 1040 | Maintenance and Service Guide - Page 76
= 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 2280 M2 PCIe-3x4 SS NVMe 512-GB* Dimensions Height 0.09 in (2.3 mm) Width 0.87 in (22 mm) Weight 0.02 - HP EliteBook 1040 | Maintenance and Service Guide - Page 77
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment - HP EliteBook 1040 | Maintenance and Service Guide - Page 78
OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India BIS 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of - HP EliteBook 1040 | Maintenance and Service Guide - Page 79
Country/region Accredited agency Applicable note number 3. The appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall - HP EliteBook 1040 | Maintenance and Service Guide - Page 80
regarding nonvolatile memory in HP Business computers. This chapter also provides general instructions for restoring nonvolatile memory is displayed at the bottom of the screen. NOTE: If the system has a BIOS administrator password, enter the password at the prompt. f. If an asset or ownership - HP EliteBook 1040 | Maintenance and Service Guide - Page 81
is displayed at the bottom of the screen. NOTE: If the system has a BIOS administrator password, enter the password at the prompt. j. Select the Main menu, storing the data you want to clear, and then follow the on-screen instructions to continue. - or - ● Clear the contents of the drive using - HP EliteBook 1040 | Maintenance and Service Guide - Page 82
is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. firmware, and critical computer configuration data for select platforms that support HP Sure Start. For more information, see Using HP Sure Start (select models only) on page 77 - HP EliteBook 1040 | Maintenance and Service Guide - Page 83
For more information, go to http://www.hp.com/ support. Select Find your product, and then follow the onscreen instructions.) Bluetooth flash 2 Mbit No (select through newer available but can be obtained versions of the driver from the silicon vendor. whenever the flash requires an upgrade - HP EliteBook 1040 | Maintenance and Service Guide - Page 84
on-screen instructions. 2. What is a UEFI BIOS, and how is it different from a legacy BIOS? The Unified Extensible Firmware Interface (UEFI) BIOS is for the older BIOS architecture, but supports much of the legacy BIOS functionality. Like the legacy BIOS, the UEFI BIOS provides an interface - HP EliteBook 1040 | Maintenance and Service Guide - Page 85
can use the HP Sure Start default configuration. The default configuration can be customized by advanced users. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Using HP Sure Start (select - HP EliteBook 1040 | Maintenance and Service Guide - Page 86
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP EliteBook 1040 | Maintenance and Service Guide - Page 87
light 7 BIOS determining version dock, spare part numbers 25 docking product description 3 docking station HP PC Hardware Diagnostics (UEFI) using 56 HP Recovery Manager correcting boot problems 63 starting 62 HP Recovery media creating 59 recovery 62 HP Recovery partition recovery 62 removing 63 HP - HP EliteBook 1040 | Maintenance and Service Guide - Page 88
configurable software 5 display panel 1 docking 3 Ethernet 2 graphics 1 hard serviceability 5 video 2 wireless 2 product name 1 product name and number, computer 18 R rear speakers spare part numbers 24 recover options 61 recovery discs 60, 62 HP Recovery Manager 61 media 62 starting 62 supported - HP EliteBook 1040 | Maintenance and Service Guide - Page 89
number 18 serial number, computer 18 serviceability, product description 5 setup utility navigating 64 display 65 M.2 solid-state drive 67 supported discs, recovery 60 Sure Start using 55 system removal 50 spare part number 24 Thunderbolt port with HP Sleep and Charge identifying USB Type-C 7 TouchPad
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HP EliteBook 1040 G4 Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.