HP G60-513NR Multimedia - Windows 7 - Page 29

A DVD movie is not visible on an external display, The process of burning a disc does not begin

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A DVD movie is not visible on an external display 1. If both the computer display and an external display are turned on, press fn+f5 one or more times to switch between the 2 displays. 2. Configure the monitor settings to make the external display primary: a. Right-click on a blank area of the computer desktop, and select Screen resolution. b. Specify a primary display and a secondary display. NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display. To get information about a multimedia question not covered in this guide, go to Start > Help and Support. The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Sleep mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types. ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again. ● If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. A device driver must be reinstalled 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3. In the Device Manager window, click the arrow next to the type of driver you want to uninstall and reinstall (for example, DVD/CD ROMs, Modems, and so on). 4. Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete the device, but do not restart the computer. Repeat for any other drivers you want to delete. 5. In the Device Manager window, click Action, and then click Scan for hardware changes. Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers. NOTE: If you are prompted to restart the computer, save all open files, and then continue with the restart. A DVD movie is not visible on an external display 25

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A DVD movie is not visible on an external display
1.
If both the computer display and an external display are turned on, press
fn+f5
one or more times
to switch between the 2 displays.
2.
Configure the monitor settings to make the external display primary:
a.
Right-click on a blank area of the computer desktop, and select
Screen resolution
.
b.
Specify a primary display and a secondary display.
NOTE:
When using both displays, the DVD image will not appear on any display designated as
the secondary display.
To get information about a multimedia question not covered in this guide, go to
Start
>
Help and
Support
.
The process of burning a disc does not begin, or it stops
before completion
●
Be sure that all other programs are closed.
●
Turn off Sleep mode and Hibernation.
●
Be sure that you are using the right kind of disc for your drive. See your user guides for more
information about disc types.
●
Be sure that the disc is inserted properly.
●
Select a slower write speed and try again.
●
If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.
●
Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
Manager.
A device driver must be reinstalled
1.
Remove any discs from the optical drive.
2.
Select
Start
>
Control Panel
>
System and Security
. Then in the
System
area, click
Device
Manager
.
3.
In the Device Manager window, click the arrow next to the type of driver you want to uninstall and
reinstall (for example, DVD/CD ROMs, Modems, and so on).
4.
Right-click the device listing and click
Uninstall
. When prompted, confirm that you want to delete
the device, but do not restart the computer. Repeat for any other drivers you want to delete.
5.
In the Device Manager window, click
Action
, and then click
Scan for hardware changes
.
Windows scans your system for installed hardware and installs default drivers for any devices
requiring drivers.
NOTE:
If you are prompted to restart the computer, save all open files, and then continue with
the restart.
A DVD movie is not visible on an external display
25