HP HP-380467-003 Warranty and Support Guide - Page 3

Where to Get Help, Warranty and License Information

Page 3 highlights

Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion home PC on the Web at: http://register.hp.com 3 For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/support for technical information or to get software updates. 4 If you have not solved the problem, call the HP Customer Care Center at the appropriate number below. Australia: 1-300 721 147 Hours: M-F 10-9, Sat.-Sun. 10-4 Hong Kong SAR: 2802 4098 Macau SAR: 0800-366 Hours: M-F 9-6, Sat. 9-1 India: 1-600-114772 0124 2562981 Hours: Mon.-Sat. 9-9 Indonesia: (21) 350-3408 Hours: M-F 8-5 Malaysia: 1-800-805-405 Hours: M-F 8:30-9:30, Sat. 8:30-12:30 New Zealand: 0 800 441 147 Hours: M-F 10-9, Sat.-Sun. 10-4 Philippines: (2) 867-3551 Hours: M-F 8:30-5:30, Sat. 8:30-12:30 Singapore: 6272 5300 Hours: M-F 8:30-9:30, Sat. 8:30-12:30 Thailand: (2) 353-9000 Hours: M-F 8:30-5:30, Sat. 8:30-12:30 Vietnam: Call your retailer. Hours are subject to change without notice. HP Support Web site: http://www.hp.com/support HP Registration Web site: http://register.hp.com Warranty and License Information To Our Valued Customer Congratulations on your decision to purchase an HP Pavilion home PC! During development, the HP Pavilion must pass extensive quality tests to meet the rigorous standards that have made HP famous for quality and reliability. All HP Pavilions go through a comprehensive quality test to ensure the PC is working correctly before it leaves our factory. In addition, we have placed a security seal on your PC to indicate that it has not been tampered with since it left our factory. We know that expanding and upgrading are key benefits for all customers. We are proud to make this a key differentiator for our HP Pavilion and understand that you may wish to upgrade your PC to meet your specific needs. Any hardware upgrades that you intend to do should only be done after you have completely set up your new HP Pavilion. Refer to the setup poster included with your system for help with setting up. If you have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the Warranty and Support Guide, and an HP Customer Representative will assist you. This must be done first before attempting to upgrade your system. By breaking the security seal on the back of the HP Pavilion, you are confirming that the HP Pavilion was working properly before you attempted to upgrade your system. Once the security seal has been broken, your HP Pavilion is then, to the extent allowed by local law, covered under the terms and conditions listed in the following pages. Thank you for choosing the HP Pavilion. We hope you enjoy discovering the exciting things you can do with it! 3

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16

3
Where to Get Help
Follow these steps when you need help from HP:
1
Check the setup poster for help with setting up and using
your PC.
2
For faster help, be sure to register your HP Pavilion
home PC on the Web at:
3
For help online, go to the HP Customer Care Center
Web site at:
for technical information or to get software updates.
4
If you have not solved the problem, call the HP Customer
Care Center at the appropriate number below.
Australia: 1-300 721 147
Hours: M–F 10–9, Sat.–Sun. 10–4
Hong Kong SAR: 2802 4098
Macau SAR: 0800-366
Hours: M–F 9–6, Sat. 9–1
India: 1-600-114772
0124 2562981
Hours: Mon.–Sat. 9–9
Indonesia: (21) 350-3408
Hours: M–F 8–5
Malaysia: 1-800-805-405
Hours: M–F 8:30–9:30, Sat. 8:30–12:30
New Zealand: 0 800 441 147
Hours: M–F 10–9, Sat.–Sun. 10–4
Philippines: (2) 867-3551
Hours: M–F 8:30–5:30, Sat. 8:30–12:30
Singapore: 6272 5300
Hours: M–F 8:30–9:30,
Sat. 8:30–12:30
Thailand: (2) 353-9000
Hours: M–F 8:30–5:30, Sat. 8:30–12:30
Vietnam: Call your retailer.
Hours are subject to change without notice.
HP Support Web site:
HP Registration Web site:
Warranty and License Information
To Our Valued Customer
Congratulations on your decision to purchase an HP Pavilion
home PC! During development, the HP Pavilion must pass
extensive quality tests to meet the rigorous standards that have
made HP famous for quality and reliability.
All HP Pavilions go through a comprehensive quality test to
ensure the PC is working correctly before it leaves our
factory. In addition, we have placed a security seal on your
PC to indicate that it has not been tampered with since it left
our factory.
We know that expanding and upgrading are key benefits
for all customers. We are proud to make this a key
differentiator for our HP Pavilion and understand that you
may wish to upgrade your PC to meet your specific needs.
Any hardware upgrades that you intend to do should only
be done after you have completely set up your new
HP Pavilion. Refer to the setup poster included with your
system for help with setting up. If you have any problems
setting up your system and turning it on, immediately contact
the HP Customer Care Center listed earlier in the
Warranty
and Support Guide
, and an HP Customer Representative will
assist you. This must be done first before attempting to
upgrade your system.
By breaking the security seal on the back of the HP Pavilion,
you are confirming that the HP Pavilion was working
properly before you attempted to upgrade your system.
Once the security seal has been broken, your HP Pavilion is
then, to the extent allowed by local law, covered under the
terms and conditions listed in the following pages.
Thank you for choosing the HP Pavilion. We hope you enjoy
discovering the exciting things you can do with it!