HP Indigo 3500 HP Color LaserJet 3500 and 3700 Series Printers - User Guide - Page 197
Issue, Cause, Solution, Ready, Dir>Prn
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Issue Printer is on but is not receiving data Cause Solution The printer Ready indicator light is not lit. Press STOP to return the printer to the Ready state. The front door is not closed properly. Close the front door firmly. A printer message other than Ready appears on the printer control panel. See Control panel messages. The interface cable is not correct for this configuration. Select the correct interface cable for your configuration. See Parallel configuration (hp color LaserJet 3700 series printer only) or Enhanced I/O (EIO) configuration (hp color LaserJet 3700 series printer only). The interface cable is not securely connected to both the printer and the computer. Disconnect and reconnect the interface cable. The printer is not configured correctly. See Changing printer control panel configuration settings for configuration information. The interface configurations shown on the printer configuration page do not match the configurations on the host computer. Configure the printer to match the computer configuration. The computer is not working properly. Try using an application that you know works properly to check the computer, or, if connected via the parallel port, in DOS, type Dir>Prn at the DOS command prompt. The computer port that the printer is connected to is not configured or is not working properly. Run another peripheral connected to this port to verify that the port is working properly. The printer has not been correctly named for the network or Macintosh. For Macintosh, use the appropriate utility to name the printer on the network. From the Chooser, select the AppleTalk zone and the printer. ENWW Printer response problems 185