HP Ink Tank Wireless 410 User Guide

HP Ink Tank Wireless 410 Manual

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  • HP Ink Tank Wireless 410 | User Guide - Page 1
  • HP Ink Tank Wireless 410 | User Guide - Page 2
    HP Ink Tank Wireless 410 series
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  • HP Ink Tank Wireless 410 | User Guide - Page 4
    Table of contents 1 HP Ink Tank Wireless 410 series Help ...1 2 Get started ...2 Printer parts ...3 Get to know the ink tank system ...5 Control panel features ...6 Control panel lights and display icons status ...8 Load media ...18 Change the default paper size detected by printer 22 Load an
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    copy and scan success ...57 6 Manage ink and printhead ...58 Ink levels ...59 Refill ink tanks ...60 Order ink supplies ...63 Print with black ink only ...64 Tips for working with ink and printhead ...65 Move printer ...66 7 Connect your printer ...67 Connect your printer to a wireless network with
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    Regulatory notices ...115 Environmental product stewardship program 122 Index ...129 ENWW v
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    vi ENWW
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    1 HP Ink Tank Wireless 410 series Help Learn how to use your printer. ● Get started on page 2 ● Print on page 31 ● Use Web Services on page 42 ● Copy and scan on page 48 ● Manage ink and printhead on page 58 ● Connect your printer on page 67 ● Solve a problem on page 81 ● Technical information on
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    the ink tank system ● Control panel features ● Control panel lights and display icons status ● Load media ● Change the default paper size detected by printer ● Load an original on the scanner glass ● Paper basics ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and
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    Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Output tray extender (also referred to as the tray extender) 7 Output tray 8 Front door 9 Ink tank 10 Ink tank caps 11 Ink tank lid 12 Control panel 13 Printhead access door
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    16 Power connection 17 USB port 4 Chapter 2 Get started ENWW
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    ink tank system Term Printheads Definition The printheads are the components in the print mechanism that apply ink to the paper. There are two printheads: a black ink printhead and a tri-color ink printhead. NOTE: After you have set up the printer, do not open the printhead latch unless installing
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    Indicates number of copies, printhead priming status, media errors, wireless status and signal strength, Wi-Fi Direct status, and printhead problems. Cancel button: Stops the current operation. Wireless button: Turns on or off the printer wireless capabilities. Wireless light: Indicates whether the
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    help pages tied to each of those buttons. HP ePrint button: Turns HP ePrint on or off. HP ePrint light: Indicates the on or off status of HP ePrint. A blinking light indicates a problem with the connection to Web Services. Black Copy button: Starts a black-and-white copy job. To increase the number
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    If the printhead access door is closed and the light is blinking fast, the printer is in an error state that you can resolve by following the on-screen messages from the computer. If you do not see any on-screen messages, try printing a document to generate an on-screen message. Wireless light and
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    icon is blinking. One of the following might have occurred. ● The printer has a problem connecting to the wireless network. ● An error occurs or an overlap session is detected when using WPS. The Wireless light is blinking, the Wireless icon is on, and the Signal Bars are blinking together. Press
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    Wi-Fi Direct, see Connect wirelessly to the printer without a router on page 71. Wi-Fi Direct is off. To turn on Wi-Fi Direct, press the Wi-Fi Direct button ( ). The printer is connecting to a mobile device in the Wi-Fi Protected Setup (WPS) push mode. Press the Wi-Fi Direct button ( ) to
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    is turned on, but the printer is not connected to the Web Services server. Press the HP ePrint button ( ) and the Information button ( ) at the same time to print a diagnostic page, and then follow the instructions on the page. Printhead icons and Printhead Alert light ● The Error icon, one of the
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    panel display are turned off. Cause During initial setup, the printer detects that the new printheads are installed and the ink system is ready for priming. Solution Make sure all ink tanks are filled above the minimum line, and the printhead latch is closed firmly. Press and hold the Resume
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    is complete. Cause Printhead priming is in progress. Solution Priming can take place in the background when the printer is idle. Priming is complete when the display shows "0". When priming is in progress, you can still print, scan, or copy. Error icon, Paper Error icon, and Resume light
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    the letter E and the number 1. At the same time, the Error icon, the Paper Error icon, and the Resume light are blinking. Cause Solution The printer receives a printing job, starts feeding paper, and detects that the paper width for the printing job is bigger than the width of the loaded paper
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    between the letter E and the number 2. At the same time, the Error icon, the Paper Error icon, and the Resume light are blinking. Cause Solution The printer receives a multi-page printing job, detects that the - paper length for the printing job does not match the length of the loaded paper, and
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    lights on the control panel are blinking. Cause The scanner is not working. Solution Turn off and turn on the printer. If the problem persists, contact HP. The printer still prints even if the scanner is not working. ● The Number of copies icon is alternating between the letter E and the number
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    the following to clear the error: ● Check the ink tanks and add more ink if needed. For more information, see Refill ink tanks on page 60. ● Open the printhead access door completely, and then close it to remove ink buildup in the printer. NOTE: Do not open the printhead latch. ENWW Control panel
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    size to continue. To load full-size paper 1. Raise the input tray. 2. Slide the paper-width guide to the left. 3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the stack of paper down until it stops. 18 Chapter 2 Get started
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    4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Pull out the output tray and the tray extender. To load small-size paper 1. Raise the input tray. 2. Slide the paper-width guide to the left. ENWW Load media 19
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    paper) into the far-right side of the input tray with the short edge down and the print side up, and slide the stack of paper down until it stops. 4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Pull out the output tray
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    guide to the left. 3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes down until it stops. The side to be printed on the top and facing down. 4. Slide the paper-width guide to the right against the stack of envelopes until it stops. 5. Pull
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    width is large, small, or medium. You can change the default large, medium, or small paper size detected by the printer. To change the default paper size detected by the printer 1. Open the embedded web server (EWS). For more information, see Open the embedded web server on page 78. 2. Click the
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    Load an original on the scanner glass To load an original on the scanner glass 1. Lift the scanner lid. 2. Load the original print-side down on the right corner of the scanner glass. 3. Close the scanner lid. ENWW Load an original on the scanner glass 23
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    15 cm). It is acid-free for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP 24 Chapter 2 Get started
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    printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of photos or multiple prints to share. Business documents ● HP Premium Presentation Paper 120g
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    click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer name. NOTE: If you have not installed the HP printer software, enter 123.hp.com in a web browser on your computer to download and install the HP printer software. 26 Chapter 2 Get
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    the same network as your device. Then HP Smart will automatically detect the printer. Get more information about the HP Smart app For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart app on page 32, Scan using the HP Smart app on page 50 and Get
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    in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed and the printer control panel display is off in Sleep mode. ● Pressing any button on the control panel, or sending a print or scan job can wake up the
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    the Draft or Best print quality, or if you print photos or envelopes, the printer works in the same way as when Quiet Mode is off. To turn Quiet Mode on or off from the printer software (Windows) 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on
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    printer off completely, so you must use the Power button to turn the printer back on. If your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled depending on printer when a printer's wireless or Wi-Fi Direct capability is turned on or when a printer with fax,
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    3 Print ● Print using the HP Smart app ● Print from your computer ● Print with mobile devices ● Tips for print success ENWW 31
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    information, see Load media on page 18. 2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device on page 27. 3. On the HP Smart Home screen, make sure your printer is selected. TIP: If you want to select a different
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    might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options on the Printing Shortcuts or Printing Shortcut tab. To change other print settings, click the other tabs. For more printing tips, see Printer settings tips on page 40
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    might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. On the Printing Shortcuts or Printing Shortcut tab, select the Two-sided (Duplex) Printing shortcut, and then select an option from the Print On Both Sides Manually drop-down list. To change other
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    to load the correct paper in the input tray and set the paper size on the printer control panel. 5. Click OK to close the Properties dialog box. 6. Click Print or OK to begin printing. NOTE: After the printing is finished, remove unused photo paper from the input tray. Store the photo paper so it
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    support.hp.com. To print in maximum dpi mode (Windows) 1. From your software, select Print. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer
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    DPI drop-down list. Then click OK to close the Advanced Options dialog. For more printing tips, see Printer settings tips on page 40. 5. Confirm the orientation on the Layout tab, and then click OK to print. To print using maximum dpi (OS X and macOS) 1. From the File menu in your software, choose
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    one-time setup of the printer using the Add Printer wizard. ● Chromebook: Download and install the HP Print for Chrome app from the Chrome Web Store to enable both Wi-Fi and USB printing. ● Amazon Kindle Fire HD9 and HDX: The first time you select Print on your device, the HP Print Service Plugin is
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    the appropriate settings. Print settings do not apply to copying or scanning. Printhead and ink tips ● Use original HP printheads. ● Install both the black and tri-color printheads correctly. For more information, see Fix printhead problems on page 89. ● Check the ink levels on the ink tanks to make
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    tips (Windows) ● To change default print settings, open the HP printer software, click Print & Scan , and then click Set Preferences. For information how to open the printer software, see Open the HP printer software (Windows) on page 26. ● You can use printing shortcuts to save time setting desired
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    pop-up menu to select the size of paper loaded in the printer. ● On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate paper type and quality. ● To print a black and white document using only black ink, choose the Paper Type/Quality from the popup menu and choose
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    4 Use Web Services ● What are Web Services? ● Set up Web Services ● Print with HP ePrint ● Use the HP Connected website ● Remove Web Services 42 Chapter 4 Use Web Services ENWW
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    Web Services? HP ePrint ● HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or
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    Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to accept the terms of use. 4. If prompted, choose to allow the printer to check for and install printer updates. NOTE: If a printer update is available, the printer downloads and installs the update
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    with HP ePrint HP ePrint allows you to print to your HP ePrint-enabled printer anytime, from any location. Before you can use HP ePrint, make sure the printer is connected to an active network providing Internet access. To print a document using HP ePrint 1. Make sure you have set up Web Services
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    ePrint, and specify the email addresses that are allowed to send email to your printer. You can also get product updates, and other free services. Go to the HP Connected website (might not be available in all countries/regions) for more information and specific terms and conditions: www.hpconnected
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    embedded web server (EWS). For more information, see Open the embedded web server on page 78. 2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 4. Click Yes to remove Web Services from your printer. ENWW Remove Web
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    5 Copy and scan ● Copy documents ● Scan using the HP Smart app ● Scan using the HP printer software ● Scan using Webscan ● Tips for copy and scan success 48 Chapter 5 Copy and scan ENWW
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    . For information about this app, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device Press either the Black Copy button ( ) or the Color Copy button ( ) to make a copy. NOTE: Change the paper settings to match what is loaded in the printer, or load
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    /go/hpsmartwin-help Scan from a Windows 10 device To scan a document or photo using the printer scanner 1. Load the original print side down on the right front corner of the scanner glass. 2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from an iOS
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    the scan settings, and then tap the Scan icon. NOTE: Be sure to select the correct input source if your printer supports scan from both the document feeder and scanner glass. 4. When you have finished adjusting the scanned document or photo, save, share, or print it. ENWW Scan using the HP Smart
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    a new scan shortcut (Windows) Scan from a computer Before scanning from a computer, make sure you have already installed the HP recommended printer software. The printer and computer must be connected and turned on. To scan a document or photo to a file (Windows) 1. Load the original print side down
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    image in the preview screen. To scan an original from HP printer software (OS X and macOS) 1. Open HP Easy Scan. HP Easy Scan is located in the Applications folder. 2. Choose the type of scan profile you want. 3. Click Scan. Go online to learn more about using the HP Scan software to learn how to
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    ) You can create your own scan shortcut to make scanning easier. For example, you might want to regularly scan and save photos in PNG format, rather than JPEG. 1. Load the original print side down near the icon at the corner of the scanner glass. 2. Double-click the printer icon on the desktop or do
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    needs, and then click the save icon to the right of the shortcut. NOTE: Click the More link at the top right corner of the Scan dialog to review and modify settings for any scan. For more information, see Change scan settings (Windows) on page 53. ENWW Scan using the HP printer software 55
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    Settings. 4. Select Webscan to enable Webscan. 5. Click Apply. To scan using Webscan Scanning using Webscan offers basic scan options. For additional scan options or functionality, scan from the HP printer software. 1. Load the original print side down near the icon at the corner of the scanner
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    , make sure the brightness is set appropriately in the software. ● You can also use the HP Smart app to scan from your mobile device. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device on page 27. ENWW Tips for copy
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    6 Manage ink and printhead This section contains the following topics: ● Ink levels ● Refill ink tanks ● Order ink supplies ● Print with black ink only ● Tips for working with ink and printhead ● Move printer 58 Chapter 6 Manage ink and printhead ENWW
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    during daily printing, refill that tank with correct ink. Printing with ink level below the minimum line may cause damage to your printer. When you refill the ink tanks, fill the ink to the maximum lines only. Any ink level above the maximum line may cause ink leakage. NOTE: Product service or
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    the ink tanks 1. Lift the ink tank lid. 2. Remove the cap of the ink tank you plan to refill. 3. Twist to remove the cap of the ink bottle, remove the seal from the bottle, install the cap back onto the bottle, and then pull open the top part of the cap. 60 Chapter 6 Manage ink and printhead ENWW
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    steps 2 to 5 to refill other ink tanks. 7. Close the ink tank lid. Precautions for working with ink bottles Use the following tips to work with ink bottles: ● Keep the ink bottles beyond the reach of children. ● Open the ink bottle only when you plan to fill the ink tanks. ENWW Refill ink tanks 61
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    ● Do not tilt, shake, or squeeze the ink bottle when it is open to prevent ink leaks. ● Store the ink bottles in a cool, dark place. 62 Chapter 6 Manage ink and printhead ENWW
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    , and then follow the prompts to find the right ink bottles for your printer. NOTE: Ordering ink bottles online is not supported in all countries/regions. If it is not available in your country/region, you may still view supplies information and print a list for reference when shopping at a local
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    Print with black ink only Before printing with black ink only, make sure the actual ink levels in all tanks are no lower than the minimum ink lines. Printing with any ink level lower than the minimum line may cause damage to your printer. To print with black ink only(Windows) 1. From your software,
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    . Outside of the printer, if unprotected, the printhead may begin to dry out. Ink tips Use the following tips to work with ink: ● Make sure the ink tanks are filled with ink and the ink levels are above the minimum line before printing. ● Refill the ink tanks when the ink level reaches the minimum
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    to the printer or ink leakage, follow these instructions. If you are moving the printer within your home or office, keep the printhead latch closed, and keep the printer level. If you are moving the printer outside your home or office, visit www.support.hp.com or contact HP support. 66 Chapter
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    7 Connect your printer ● Connect your printer to a wireless network with a router ● Connect wirelessly to the printer without a router ● Connect your printer by using the HP Smart app ● Wireless settings ● Connect your printer to your computer with a USB cable (non-network connection) ● Change from
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    TIP: To print a wireless quick start guide, press the Information button ( ) for three seconds. ● Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS) ● Connect your printer to a wireless network using HP printer software Connect your printer to a wireless network using Wi
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    , select Wireless, and then follow the on-screen instructions. If you have the HP printer software installed on your computer a. Open the printer software. For more information, see Open the HP printer software (Windows) on page 26. b. In the printer software, click Tools. c. Click Device Setup
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    installed on your computer a. Double-click HP Utility in the HP folder in the Applications folder. b. On the menu bar at the top of the screen, choose Setup New Device from the Devices menu, and then follow the onscreen instructions. 2. After the printer connects successfully, the blue Wireless
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    and display icons status on page 8. To print from a wireless-capable mobile device that supports Wi-Fi Direct For Google Android devices, make sure you have installed the latest version of HP Print Service Plugin on your mobile device. You can download this plugin from the Google Play application
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    name from the list of wireless networks shown such as DIRECT-**-HP Ink Tank Wireless (where ** are the unique characters to identify your printer). 5. Enter the Wi-Fi Direct password of your printer when prompted. 6. Print your document. To print from a wireless-capable computer (Windows) 1. Make
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    and choose the Wi-Fi Direct name, such as DIRECT-**-HP Ink Tank Wireless (where ** are the unique characters to identify your printer). If Wi-Fi Direct is turned on with security, enter the password when prompted. 4. Add the printer. a. Open System Preferences . b. Depending on your operating system
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    app To set up using the HP Smart app You can use the HP Smart app to set up the printer on your wireless network. The HP Smart app is supported on iOS, Android, and Windows devices. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or
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    to do so. 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 26. 2. In the printer software, click Tools. 3. Click Device Setup & Software. 4. Select Reconfigure Wireless Settings. Follow the onscreen instructions. To restore network settings to
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    supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1. Visit 123.hp.com to download and install the printer software. NOTE: Do not connect the USB cable to the printer until you are prompted to do so. 2. Follow the on-screen instructions
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    is currently connected to a wireless network. 2. Open the HP Smart app. For information about how to open the app on a Windows 10 computer, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device on page 27. 3. Make sure your printer is selected. TIP: If
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    press the Information button ( ) to print a printer information page. 2. From your wireless computer, turn wireless on, search for and connect to the Wi-Fi Direct name, for example: DIRECT-**-HP Ink Tank Wireless. Enter the Wi-Fi Direct password when prompted. 3. In a supported web browser on your
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    are stored on the computer until you clear them manually. You can configure your browser to accept all to remove unwanted cookies. NOTE: Depending on your printer, if you disable cookies, you also disable one the application (especially useful when using setup wizards) ● Remembering the EWS browser
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    more about configuring your network and the printer for wireless printing. Click here to go online for more information. ● Learn how to find your network security settings. Click here to go online for more information. ● Learn about the HP Print and Scan Doctor. Click here to go online for more
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    8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Printhead issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Get help from the HP Smart app ● Printer hardware issues ● Control panel error codes ● HP support ENWW 81
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    with paper or the paper feed. NOTE: The HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for clearing paper jams Paper jams can does not work, complete the following steps to clear the jam manually. 82 Chapter 8 Solve a problem ENWW
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    to clear the jam manually. 2. Remove the jammed paper. a. Press the Power button ( ) to turn off the printer. b. Close the output tray extender, and then rotate the output tray clockwise to stow it in the printer. c. Open the front door of the printer. d. Open the printhead access door. ENWW Jams
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    latch is properly closed and the print carriage is not obstructed. If the print carriage is in the center of the printer, slide it to the right. NOTE: After you have set up the printer, do not open the printhead latch unless installing new printheads or moving the printer outside your home or office
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    button ( ) to turn on the printer. Clear a print carriage jam Resolve a print carriage jam. Use an HP online troubleshooting wizard If something is blocking the print carriage or it does not move easily, get step-by-step instructions. NOTE: The HP online troubleshooting wizards may not be available
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    guide does not bend the paper in the input tray. ● Do not force paper too far down in the input tray. ● Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the out of paper message appears before adding paper. Solve paper-feed problems
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    one minute. Wait until the printer stops making noises before you proceed. 4. Try to print. If the problem persists, proceed to clean the paper rollers manually. To clean the paper rollers manually 1. Gather the following materials: ● A long, lint-free cotton swab ● Distilled, filtered, or
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    11. Allow the rollers to dry for 10 or 15 minutes. 12. Reconnect the power cord to the rear of the printer. 13. Reconnect the USB cable to the printer if necessary. 14. Press the Power button to turn on the printer. 88 Chapter 8 Solve a problem ENWW
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    plug have been removed from each printhead and then reinserting the printhead. If the problem is still not resolved, contact HP support for help. For more information, see HP support on page 109. To verify the printhead installed properly 1. Make sure the printer is turned on. 2. Close the output
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    access door. Press and hold the Black Copy button for about three seconds, until the print carriage starts moving. NOTE: After you have set up the printer, do not open the printhead latch unless installing new printheads or moving the printer outside your home or office. c. Push down to open
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    f. Slide the printhead into the slot until it clicks into place. g. Firmly close the printhead latch. Make sure the printhead latch is properly closed to avoid problems such as carriage jams. h. Close the printhead access door. i. Close the front door of the printer. ENWW Printhead issues 91
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    4. Pull out the output tray and the tray extender. 92 Chapter 8 Solve a problem ENWW
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    problems with print jobs not printing. The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is only available for Windows operation system. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer
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    set as the default printer. The default printer has a check mark in a black or green circle next to it. c. If the wrong printer is set as the default printer, right-click the correct printer and select Set as Default Printer. d. Try using your printer again. 5. Restart the print spooler. To restart
  • HP Ink Tank Wireless 410 | User Guide - Page 102
    and Applications. iii. Double-click Services, and then select Print Spooler. iv. Right-click Print Spooler, and click Restart to restart the service. b. Make sure the correct printer is set as the default printer. The default printer has a check mark in a black or green circle next to it. c. If
  • HP Ink Tank Wireless 410 | User Guide - Page 103
    Pause Printer: Pause all print jobs in the print queue. d. If you made any changes, try to print again. 4. Restart the computer. Fix print quality issues Step-by-step instructions for resolving most print quality issues. Troubleshoot print quality issues online 96 Chapter 8 Solve a problem ENWW
  • HP Ink Tank Wireless 410 | User Guide - Page 104
    turn the printer off using the Power button, and wait until the Power button light goes out. To improve print quality 1. Make sure you are using original HP printheads and ink. ● Make sure all ink tanks are filled above the minimum line. ● Consider refilling the ink tanks if the ink is reaching
  • HP Ink Tank Wireless 410 | User Guide - Page 105
    the color and black boxes. 7. Align the printheads (cartridges) if straight lines appear jagged on printouts, or if the diagnostic page indicates aligning printheads might help. 8. If print quality problems persist after cleaning and aligning printheads (cartridges), contact HP support. To clean the
  • HP Ink Tank Wireless 410 | User Guide - Page 106
    3. In the printer software, click Print & Scan and then click Maintain Your Printer to access the Printer Toolbox. 4. Click Clean Cartridges on the Device Services tab. Follow the onscreen instructions. To align the printheads (cartridges) (Windows) 1. Load letter or A4 unused plain white paper into
  • HP Ink Tank Wireless 410 | User Guide - Page 107
    Align Cartridges on the Device Services tab. The printer prints an alignment page. 5. Follow the onscreen instructions to load the printhead alignment page print side down on the scanner glass, and then click Scan to scan the alignment page. The printer aligns the printheads. Recycle or discard the
  • HP Ink Tank Wireless 410 | User Guide - Page 108
    when necessary. Unnecessary cleaning wastes ink and shortens the life of the print head. NOTE: If print quality still seems poor after you complete cleaning, try aligning the printhead. If print quality problems persist after cleaning and aligning, contact HP support. 6. Click All Settings to return
  • HP Ink Tank Wireless 410 | User Guide - Page 109
    Copy issues Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages. Tips for copy and scan success
  • HP Ink Tank Wireless 410 | User Guide - Page 110
    Scan issues HP Print and Scan Doctor Solve scan problems The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is only available for Windows operation system. Use an HP online troubleshooting wizard Get step-by-step instructions if
  • HP Ink Tank Wireless 410 | User Guide - Page 111
    preventing your computer from connecting to the printer. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for wireless troubleshooting ▲ Press the Wireless button ( ) and the Information button
  • HP Ink Tank Wireless 410 | User Guide - Page 112
    installed a compatible printing app. For more information about mobile printing, visit www.hp.com/global/us/en/eprint/mobile_printing_apps.html. Convert USB connection to wireless Choose one of the following troubleshooting options. HP Print and Scan Doctor Use an HP online troubleshooting wizard
  • HP Ink Tank Wireless 410 | User Guide - Page 113
    Get help from the HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. 106 Chapter 8 Solve a problem ENWW
  • HP Ink Tank Wireless 410 | User Guide - Page 114
    issues Close printhead access door ● Printhead door must be closed to begin printing. The printer shuts down unexpectedly ● Check the power and power connections. ● Make sure the printer's power cord is connected firmly to a functioning power outlet. NOTE: When Auto-Off is enabled, the printer will
  • HP Ink Tank Wireless 410 | User Guide - Page 115
    codes If the Number of copies icon on the printer display is alternating between the letter E and a number, it indicates the printer is in an error state. The letter E and the number work as error codes. For example, if the Number of copies icon is alternating between the letter E and the number
  • HP Ink Tank Wireless 410 | User Guide - Page 116
    check printer errors and get troubleshotting assistance. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device on page 27. Contact HP If you need help from an HP technical support representative to solve a problem, visit
  • HP Ink Tank Wireless 410 | User Guide - Page 117
    alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com. Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.support.hp.com , select your country/region and language
  • HP Ink Tank Wireless 410 | User Guide - Page 118
    This section provides technical specifications and regulatory information for the printer. The information here is subject to change without notice. This section contains the following topics: ● HP Company notices ● Specifications ● Regulatory notices ● Environmental product stewardship program
  • HP Ink Tank Wireless 410 | User Guide - Page 119
    The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein
  • HP Ink Tank Wireless 410 | User Guide - Page 120
    fields, it is possible the output from the printer may be slightly distorted ● HP recommends using a USB cable less than or equal Photo paper sheets: Up to 10 Paper size ● For a complete list of supported media sizes, see the printer software. Paper weights ● Plain Paper: 64 to 90 g/m² (16 to 24
  • HP Ink Tank Wireless 410 | User Guide - Page 121
    Color: 24-bit color, 8-bit grayscale (256 levels of gray) ● Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches) Print resolution ● For supported print resolutions, visit the printer support website at www.support.hp.com. Acoustic information ● If you have Internet access, you can access
  • HP Ink Tank Wireless 410 | User Guide - Page 122
    The printer meets product should not be confused with the marketing name (HP Ink Tank Wireless 410 series, etc.) or product numbers (Z4B53A, Z4B54A, installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions
  • HP Ink Tank Wireless 410 | User Guide - Page 123
    (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Products with wireless functionality EMF ● This product meets international guidelines (ICNIRP) for exposure to radio frequency radiation. 116
  • HP Ink Tank Wireless 410 | User Guide - Page 124
    cm ensures that radio frequency exposure levels comply with EU requirements. Wireless functionality in Europe ● For products with 802.11 b/g/n or power of 20 dBm (100 mW) or less. - CAUTION: IEEE 802.11x wireless LAN with 5.15-5.35 GHz frequency band is restricted for indoor use only for all
  • HP Ink Tank Wireless 410 | User Guide - Page 125
    Declaration of conformity 118 Appendix A Technical information ENWW
  • HP Ink Tank Wireless 410 | User Guide - Page 126
    ENWW Regulatory notices 119
  • HP Ink Tank Wireless 410 | User Guide - Page 127
    This section contains the following regulatory information pertaining to wireless products: ● Exposure to radio frequency radiation ● normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human
  • HP Ink Tank Wireless 410 | User Guide - Page 128
    Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement dépend des deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences nuisibles et (2) doit accepter toutes les interférences reçues, y compris des interférences pouvant
  • HP Ink Tank Wireless 410 | User Guide - Page 129
    Restriction of hazardous substance (Ukraine) ● Restriction on hazardous substances statement (Turkey) ● EPEAT ● SEPA Ecolabel User Information (China) ● China Energy Label for Printer, Fax and Copier Eco-Tips HP is committed to helping customers reduce their environmental footprint. Please visit the
  • HP Ink Tank Wireless 410 | User Guide - Page 130
    all wired network ports are connected and all wireless network ports are activated, please refer to section P14 print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption HP printing
  • HP Ink Tank Wireless 410 | User Guide - Page 131
    point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle. Waste disposal for Brazil Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois
  • HP Ink Tank Wireless 410 | User Guide - Page 132
    Print engine - ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ External casing and trays Power supply - ◯ ◯ ◯ ◯ ◯ 電線 Cables ◯ ◯ ◯ ◯ ◯ ◯ - ◯ ◯ ◯ ◯ ◯ Print printed substance corresponds to the exemption. www.support.hp.com ENWW Environmental product stewardship program 125
  • HP Ink Tank Wireless 410 | User Guide - Page 133
    To access the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your product, and then follow the onscreen instructions. The Table of Hazardous Substances/Elements and their Content (China) 有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB)
  • HP Ink Tank Wireless 410 | User Guide - Page 134
    EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/environment/pdf/ epeat_printers.pdf. SEPA Ecolabel User Information (China) 63.0 dB(A China Energy Label for Printer, Fax and Copier GB 21521 1 3 1 2 GB 21521 W W ENWW Environmental
  • HP Ink Tank Wireless 410 | User Guide - Page 135
    W) 表示。 GB 21521 标准。 128 Appendix A Technical information ENWW
  • HP Ink Tank Wireless 410 | User Guide - Page 136
    connection wireless connection 68 networks view and print settings 75 O operating systems supported 113 P paper clear jams 82 HP, order 25 skewed pages 86 troubleshoot feeding 86 paper-feed problems, troubleshoot 86 power troubleshoot 107 print specifications 114 troubleshoot 107 printer software
  • HP Ink Tank Wireless 410 | User Guide - Page 137
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