HP Integrity Superdome 2 32-socket HP Integrity Superdome 2 User Service Guide - Page 68

Health Repository viewer, Indictment records, Acquitting indictments

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. . [Component]: Processors Instance]: 1 [Hash ID]: Processors:b67cbfdcx3041aa68 [Test Name]: HP:CpuDiag [Job ID]: 20120713105142-0 [Status]: Complete [Instance]: 2 Health Repository viewer The Health Repository User Interface displays the information from the HR database. The HR database contains current state and history covering both service events and the results of error events analysis. The following information is available in the HR display: • Description of each failure event on the system that results in a service request, even after a component is removed or replaced. • History of component identities installed in the system. Information in the HR database is stored as installation and action records. These records are organized with component physical location as the key. Indictment records Indictment refers to a record specifying that a component requires service. The component or a subcomponent may or may not be deconfigured as a result. Each indictment record contains the following information: • The time of the error. • The cause of the error. • The subcomponent location of the error (when analysis allows). In cases when the failing component cannot be identified with certainty, analysis indicts the most probable component that will need to be replaced to solve the problem. Deconfiguration is the act of disabling a component in the system. This happens when analysis finds that a component has a serious fault. A components deconfiguration status is composed of two parts: • "requested state" - What the user or Analysis Engine would like to have the component set to. • "current state" - How the component is actually configured in the system. IMPORTANT: Deconfiguration requests for components in active nPars can not be acted on until the nPar experiences a power-off/power-on cycle. Acquitting indictments Acquitting refers to clearing the component indictment and deconfiguration statuses, and is done when the part is serviced. Acquittals happen automatically in the following situations: • Component insertion - HR will assume that a component inserted into the system has received any required service. This applies to any components contained within the inserted unit as 68 Troubleshooting

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.
[Component]: Processors
-------------------------------------------------------
[Instance]: 1
****************************************************
[Hash ID]: Processors:b67cbfdcx3041aa68
[Test Name]: HP:CpuDiag
[Job ID]: 20120713105142-0
[Status]: Complete
****************************************************
[Instance]: 2
****************************************************
Health Repository viewer
The Health Repository User Interface displays the information from the HR database. The HR
database contains current state and history covering both service events and the results of error
events analysis.
The following information is available in the HR display:
•
Description of each failure event on the system that results in a service request, even after a
component is removed or replaced.
•
History of component identities installed in the system.
Information in the HR database is stored as installation and action records. These records are
organized with component physical location as the key.
Indictment records
Indictment refers to a record specifying that a component requires service. The component or a
subcomponent may or may not be deconfigured as a result. Each indictment record contains the
following information:
•
The time of the error.
•
The cause of the error.
•
The subcomponent location of the error (when analysis allows).
In cases when the failing component cannot be identified with certainty, analysis indicts the most
probable component that will need to be replaced to solve the problem.
Deconfiguration is the act of disabling a component in the system. This happens when analysis
finds that a component has a serious fault. A components deconfiguration status is composed of
two parts:
•
“requested state” – What the user or Analysis Engine would like to have the component set
to.
•
“current state” – How the component is actually configured in the system.
IMPORTANT:
Deconfiguration requests for components in active nPars can not be acted on until
the nPar experiences a power-off/power-on cycle.
Acquitting indictments
Acquitting refers to clearing the component indictment and deconfiguration statuses, and is done
when the part is serviced. Acquittals happen automatically in the following situations:
•
Component insertion — HR will assume that a component inserted into the system has received
any required service. This applies to any components contained within the inserted unit as
68
Troubleshooting