HP Integrity Superdome SX1000 Recovering Windows Server 2008 on HP Integrity S
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- HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 1
HP Integrity Servers with Microsoft® Windows Server™ 2008 for Itanium-based Systems Recovering Windows Server 2008 on HP Integrity Servers HP Part Number: 5992-4472 Published: April 2008 - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Itanium are - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 3
Windows Server 2008 CD 16 Starting Recovery Console from the HP Reinstallation DVD 17 On a Headless Server Running Windows Server 2008 Windows Recovery Environment (Windows RE 22 Starting Windows RE using the HP Reinstallation Media 22 Using Windows RE with the Microsoft Product Support Services - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 4
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List of Figures 1-1 Backup Destination screen...20 1-2 Windows Setup screen...21 1-3 Windows Setup screen...21 5 - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 6
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List of Tables 1-1 Windows Recovery Features...11 7 - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 8
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The document part number changes when extensive changes are made. Document updates may be issued between editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 10
complete replacement manual and pertinent online or CD documentation. Manufacturing Part Number 5992-4472 Supported Operating Supported SmartSetup Supported Products Publication Date Systems Version (Servers) Microsoft Windows Server 2008 for Itanium-based Systems Version 6.0 BL860c, BL870c - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 11
option loads a core set of drivers and services to troubleshoot a problem. Built-in. "Recovery Console" (page 16) This console controls services, Requires the Microsoft Windows accesses data, formats drives, and Server 2008 CD or the HP performs other administrative tasks. Reinstallation DVD - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 12
use of either the Microsoft Windows Server 2008 Release-to-Manufacturing (RTM) CD or the HP Reinstallation DVD. For detailed instructions, see "Recovery Console" (page 16). Remote Installation Service Question: Is Remote Installation Service (RIS) supported by Windows on Integrity servers? Answer - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 13
, select Microsoft Windows Server 2008 from the list, and then press Enter. If you were able to start your server using LKGC, the last change that you made to the server (for example, the installation of a driver) might be the cause of the startup problem. To recover from the problem, either remove - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 14
you identify a problem device, driver, or service, disable the device, uninstall the driver, or stop the service, and then restart the server in normal mode. Contact the component manufacturer for support. Add Safe Mode to the EFI Boot Option Menu When you are troubleshooting a startup problem, you - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 15
\PhysicalDmVolumes\BlockVolume1\WINDOWS CurrentBootEntryID: 1 Boot Entries -----------Boot entry ID: 1 OS Friendly Name: Windows Server 2008 OsLoadOptions: partition (fsN:/msutil/nvrboot.efi, where N is the number of the file system). To add to the EFI boot option menu using nvrboot: Safe Mode 15 - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 16
commands to identify and locate problem drivers and files. There are two ways to start the Recovery Console: • If you are unable to start the server, you can run Recovery Console from the Windows Server 2008 OS Setup CD. • If the server can boot to Windows, you can install the Recovery Console on - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 17
time and trouble later on. If you already have Recovery Console installed, and your server does not boot to the LKGC or Safe mode, you can select Recovery Console from the list of operating system instances to boot. On a Headless Server Running Windows Server 2008: 1. Insert the HP Reinstallation - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 18
folder, it looks for the Windows Server 2008 installation CD. If Chkdsk cannot find the installation CD, it prompts the user for the location of Autochk.exe megabytes of a new partition. enable enables a system service or device driver. exit quits the Recovery Console and restarts the computer. - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 19
all the commands that the Recovery Console supports. For more information about a specific command, type help or /?. listsvc lists the services and drivers available on the server. logon displays detected installations of Windows and requests the local Administrator - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 20
another hard disk: Figure 1-1 Backup Destination screen 5. Follow the instructions on-screen. After creating the ASR set, label this floppy disk Windows Installation CD. 2. Insert the Windows Installation CD into your CD drive. 20 Recovery Options for HP Integrity Servers Running Windows Server 2008 - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 21
driver file, use the driver as part of Setup by pressing F6 when prompted. 6. When prompted at the beginning of the text-only mode section of Windows Setup, press F2. Figure 1-2 Windows Figure 1-3 Windows Setup screen Windows Setup proceeds to format the C: drive. Setup then installs a minimal - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 22
Run psswiz.exe. 7. Follow the on-screen instructions and connect to the MS help desk as needed. ResQme ResQme is an advanced support tool designed by HP support to troubleshoot system problems when all other recovery options fail. ResQme enables HP Support to gather critical information even if the - HP Integrity Superdome SX1000 | Recovering Windows Server 2008 on HP Integrity S - Page 23
To download the latest drivers, management agents, and other software - including the Smart Setup CD, the SmartUpdate CD, and the Offline Diagnostics CD - refer to: http://ww.hp.com/support/itaniumservers To download the latest documentation, refer to: http://docs.hp.com/en/windows.html For
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HP Integrity Servers with Microsoft®
Windows Server™ 2008 for Itanium-based
Systems
Recovering Windows Server 2008 on HP
Integrity Servers
HP Part Number: 5992-4472
Published: April 2008