HP Integrity rx1620 System Management Homepage Release Notes - Page 21

3 Known issues HP SMH undergoes rigorous testing before releasing any given version of the product. From HP test activities to date, the following items have been uncovered that you should keep in mind. Please also refer to the HP System Management Homepage Installation Guide and HP System Management Homepage Online Help for known issues. HP SMH 3.0.0 release for HP-UX • The HP SMH 3.0.0 release does not support Apache 2.2.x. • The Japanese smh (1m) manpage does not open correctly. The workaround is to view the English manpage by running the following command: $> LANG=C man smh • The System Summary page and the Network Information page does not display complete information. A warning message "User is denied permission to obtain Serviceguard information." is displayed. The first workaround is to add the host name (or the IP address) of the system on which HP SMH is running, to the /.rhosts file and then refresh the page in HP SMH. When you add the host name or the IP address to the /.rhosts file and refresh the page in HP SMH, the available complete information is displayed. The second workaround is to disable the SGProvider module. This workaround is applicable only if you are not using HP Serviceguard. To disable the SGProvider module, run the following command: $> cimprovider -d -m SGProvidersModule NOTE: The second workaround must be used only if you are not using HP Serviceguard. Disabling the SGProvider module will not help to display the complete information. It will only stop displaying the warning message. You can enable the SGProviders module by running the following command: $> cimprovider -e -m SGProvidersModule • The smhassist command does not work as expected. When Perl software is installed on the system, the smhassist command may not work. This occurs on both Integrity and PA-RISC machines. The workaround is to unzip the already installed smhassist file and then run smhassist directly as Perl script. To verify whether the smhassist command works properly, and implement the workaround if necessary, complete the following steps: 1. Log in to the machine as 'root' user. 2. Verify whether Perl software is installed on the system by running the following command: # swlist perl 3. If Perl is not installed, then you can run the smhassist command without any problem. There is no need to do anything more. If Perl is installed, and the smhassist command does not work, then complete the following steps: 1. Install the unzip software from the HP-UX website at http://hpux.connect.org.uk/hppd/hpux/ Misc/unzip-5.52/ 2. Back up the original file by running the following command: # cp -p /opt/hpsmh/bin/smhassist /opt/hpsmh/bin/smhassist.backup 3. Unzip the smhassist file by running the following command: # /usr/local/bin/unzip /opt/hpsmh/bin/smhassist script/smhassist.pl -d /opt/hpsmh HP SMH 3.0.0 release for HP-UX 21