HP KC783AA HP Pocket Media Drive - User Guide - Page 10

A message appears that states I have a high-speed device connected to a low-speed port (Windows XP) This is normal. Windows XP displays a message that you have connected your USB 2.0 drive to a USB 1.1 port. You will not have the high-speed capabilities that you would have using a USB 2.0 port. Data transfer rate seems slow with my USB 2.0 adapter card Your HP Pocket Media Drive operates as fast as the host adapter card allows (up to the maximum burst rate of 480 Mb/s). If you are having performance issues, make sure that the USB 2.0 card drivers are the most current available and are installed properly. HP SureStore backup software is not working Please see the HP SureStore Backup Software User Manual located on the drive. Write Cache Enable does not stay enabled For protection of your data, Write Cache Enable is turned off with the HP Pocket Media Drive. For more information, go to: http://www.hp.com/support Administrator privilege for installing software Depending on your operating system, you may need to be logged on as the administrator to install software. See the Windows Help files or the documentation that came with your computer. Getting Help For additional help with your drive, its installation, and the software, contact one of the following: HP Customer Care Web support For the latest updates and information about your HP Pocket Media Drive, go to: http://www.hp.com/support Other support For technical support numbers and warranty information, refer to the Limited Warranty and Support Guide that came with this drive. HP Pocket Media Drive User's Guide 7