Solve copy problems
............................................................................................................
167
No copy came out
...........................................................................................................
167
Copies are blank
.............................................................................................................
167
Wrong original was copied
..............................................................................................
167
Documents are missing or faded
....................................................................................
168
Size is reduced
...............................................................................................................
168
Copy quality is poor
........................................................................................................
168
Copy defects are apparent
.............................................................................................
168
Error messages appear
..................................................................................................
169
The device prints half a page, then ejects the paper
......................................................
169
Solve scan problems
............................................................................................................
169
Scanner did nothing
........................................................................................................
170
Scan takes too long
........................................................................................................
170
Part of the document did not scan or text is missing
.......................................................
170
Text cannot be edited
.....................................................................................................
171
Error messages appear
..................................................................................................
171
Scanned image quality is poor
........................................................................................
171
Scan defects are apparent
..............................................................................................
173
Unable to scan to network folder (Direct Digital Filing)
...................................................
173
Solve fax problems
...............................................................................................................
174
The fax test failed
...........................................................................................................
174
Solve photo (memory card) problems
...................................................................................
185
The device cannot read the memory card
......................................................................
186
The device cannot read photos on the memory card
......................................................
186
Some photos on the memory card will not print, causing the print job to cancel
.............
186
The device prints half a page, then ejects the paper
......................................................
187
Solve device management problems
....................................................................................
187
Embedded Web server cannot be opened
.....................................................................
187
Troubleshoot installation issues
............................................................................................
188
Hardware installation suggestions
..................................................................................
188
Software installation suggestions
....................................................................................
188
Solve alignment page problems
......................................................................................
189
Solve software installation problems
...............................................................................
189
Solve network problems
.................................................................................................
190
Solve wireless problems
.................................................................................................
191
Clear jams
............................................................................................................................
192
Clear a jam in the device
................................................................................................
193
Clear jams in the ADF
.....................................................................................................
195
Tips for avoiding jams
.....................................................................................................
197
A
HP supplies and accessories
Order printing supplies online
...............................................................................................
198
Accessories
..........................................................................................................................
198
Supplies
................................................................................................................................
198
Ink cartridges
..................................................................................................................
198
Printheads
......................................................................................................................
199
HP media
........................................................................................................................
199
B
Support and warranty
Obtain electronic support
......................................................................................................
200
Contents
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