HP LaserJet 4100 HP LaserJet 4100 series printers - Getting Started Guide
HP LaserJet 4100 Manual
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- HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 1
- HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 2
English HP LaserJet 4100, 4100N, 4100TN, and 4100DTN Printers Getting Started Guide - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 3
approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. See the online user guide for other regulatory information and product specifications. Hewlett-Packard Company 11311 - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 4
trays 1-18 Step 8: Attach the power cord 1-21 Step 9: Change the control panel language (optional 1-22 Step 10: Test the printer 1-23 Step 11: Connect printer cables 1-24 Step 12: Install the printing software 1-27 Step 13: Verify printer setup 1-30 Step 14: Distribute software to network - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 5
1-4 Getting Started Guide EN - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 6
HP LaserJet 4100 printer. The printer is available in four configurations: HP LaserJet 4100 16 MB RAM 100-sheet paper tray 500-sheet paper tray HP LaserJet 4100N 32 MB RAM HP JetDirect 10/100Base-TX print server card for network connection 100-sheet paper tray 500-sheet paper tray HP - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 7
user guide using your printer. HP JetDirect Print Server Administrator's Guide Information for configuring and troubleshooting the HP JetDirect print server, available on the CD that came with the printer. Online Help Information on printer options that are available from within printer drivers. To - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 8
Receiver User Guide Information on using and troubleshooting the HP Fast InfraRed Receiver. Accessory guides Instructions for installing and using accessories or toner cartridges, included with the accessory. Additional information is available on the World Wide Web at http://www.hp.com/support - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 9
contents 1-9 G Step 2: Remove internal packaging 1-10 G Step 3: Prepare printer location 1-12 G Step 4: Locate printer parts 1-14 G Step 5: Install accessories 1-16 G Step 6: Install the toner cartridge 1-17 G Step 7: Load trays 1-18 G Step 8: Attach the power cord 1-21 G Step 9: Change the - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 10
500-sheet paper tray (included with 4100TN and 4100DTN only) Duplexer (included with 4100DTN only) Power cord Toner cartridge Control panel overlay (might already be installed on printer) Note An IEEE parallel cable is not included in the package contents. See the online user guide on the - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 11
tape from the front of the printer. 2 Remove the tape from the back of the printer. 2 3 Open the top cover. 4 Remove the foam packing material from inside the toner cartridge cavity. 5 Remove the plastic film on the control panel display. Continued on the next page. 3 4 5 1-10 Getting Started EN - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 12
and any spacers from the tray. 8 Slide tray 2 back into the printer. 9 For 4100TN and 4100DTN models, repeat steps 6 through 8 for tray 3. 10 For the 4100DTN model, remove the 7 duplexer from its shipping bag and then remove all tape from the duplexer. 8 10 EN Step 2: Remove internal - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 13
printer location 1043 mm (41.1 in) full length (trays and rear output bin open) HP LaserJet 4100/4100N/ 4100TN/4100DTN 390 mm (15.4 in) 506 mm (19.9 in) trays and rear output bin closed HP LaserJet 4100/4100N 475 mm (18.7 in) top cover open 345 mm (13.6 in) top cover closed HP LaserJet 4100TN - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 14
weights (without toner cartridge or paper installed) HP LaserJet 4100/4100N printers 18 kg (39 lb) HP LaserJet 4100TN printer 25 kg (55 lb) HP LaserJet 4100DTN printer 28 kg (62 lb) Location requirements for the printer • Sturdy, level surface for placement • Space allowance around the - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 15
Step 4: Locate printer parts Front view 8 1 7 6 1 2 5 3 4 2 1 Control panel 2 Tray number 3 Power switch 4 Tray 2 (500-sheet) 5 Paper level indicator 6 Tray 1, closed (100-sheet) 7 Top cover (toner cartridge underneath) 8 Top output bin 1-14 Getting Started EN - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 16
paper path) 3 Power connector 4 Dust cover (tray 2 dust cover not installed if duplexer is installed) 5 Parallel interface port 6 Enhanced I/O (EIO) slots 7 Fast InfraRed (FIR) port for an optional FIR receiver 8 Memory access door (more than one DIMM can be installed) 9 Accessory interface port 10 - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 17
the separate installation instructions for the accessories. 1 3 2 4 6 5 Note 1 HP JetDirect print server (EIO card) 2 Hard disk accessory (EIO card) 3 Memory DIMM, flash DIMM, or font DIMM 4 Duplex printing accessory (duplexer), for 2-sided printing 5 Stackable 500-sheet paper tray (maximum of - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 18
the toner cartridge into the printer as far as it will go. 4 If the toner cartridge is installed correctly, the top cover will close easily. Note If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.) 5 EN Step - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 19
Step 7: Load trays 1 2 3 4 5 Loading tray 1 Tray 1 is a multi-purpose tray that holds up to 100 sheets of paper, 10 envelopes, or 20 index cards. The printer's default is to pull paper from tray 1 first. See the online user guide for information on how to change this default. Tray 1 provides a - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 20
paper trays. Tray 3 is optional and comes with the 4100TN and 4100DTN models. Tray 4 is an additional 500-sheet option. The trays adjust for six standard sizes of media, as well as for many custom sizes (see the online user guide for details). Three adjustments on the trays let the printer - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 21
3 Load paper into the tray. 3 4 Make sure the paper is flat in the tray at all four corners and below the front and back tabs. 5 Slide the tray back into the printer. Note If the tray is not properly adjusted, the printer might display an error message 4 or paper might jam. 5 1-20 - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 22
, it will need to be pulled outward in order to connect the power cord. Push the duplexer back in before switching the printer on. 3 Switch the printer on. 4 After the printer warms up, the READY message should be visible on the control panel display and the READY light will remain on. If the - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 23
not already installed, place the control panel overlay (translated to your language) onto the control panel and snap it into place. 3 Hold down SELECT while switching 3 the printer on until the message SELECT LANGUAGE briefly appears in the display. Then release SELECT. After warming up, the - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 24
English Step 10: Test the printer 1 READY 2 INFORMATION MENU 3 PRINT CONFIGURATION 4 PRINT CONFIGURATION Before connecting the printer to a network or computer, print a configuration page to make sure the printer is operating correctly. 1 Make sure the printer is on and the READY message - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 25
HP LaserJet 4100N, 4100TN, and 4100DTN model printers An EIO serial port is not included, but you can install an EIO card serial port. See the online user guide for ordering information. FIR port RJ-45 port (if equipped) for 10/100Base-TX Accessory port for some optional paper handling accessories - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 26
, use an IEEE-1284 compliant parallel cable (these cables are clearly marked with "IEEE-1284"). Only IEEE-1284 cables support all of the printer's advanced features. 1 Connect the parallel cable to the parallel port on the printer. 2 Snap the wire clips in place to secure the cable to the - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 27
Use the RJ-45 port to connect the printer to an Ethernet 10/100Base-TX network. Make sure the printer is turned off before connecting to the RJ-45 port. Note 1 Connect a twisted-pair network cable to the RJ-45 port on the HP JetDirect 610N print server card. 2 Connect the other end of the cable to - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 28
installation on your network, see the HP JetDirect Print Server Administrator's Guide. After installation, software must be configured to use accessories such as the duplexer, envelope feeder, and 500-sheet paper trays. Installing Windows printing software These installation instructions are for - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 29
into the CD drive. If your computer is not configured to automatically start the CD, click Start, and then Run. Type D:\Setup.exe at the prompt and click OK. 3 Follow the instructions on the computer screen. Windows 3.1x Install both drivers and fonts from your CD. 1 Close all running applications - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 30
printer. If the computer is connected to the printer by a LocalTalk (Printer Port) or EtherNet connection, the AppleTalk (or Network) control panel must be configured for the correct connection to communicate with the printer the instructions on the screen. 4 Open the Chooser from the Apple menu. 5 - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 31
application of your choice and open or create a simple document. 2 Make sure the correct printer driver is selected. 3 Print the document. If the document prints, installation is complete. If nothing printed, see the problem-solving chapter in the online user guide. 1-30 Getting Started EN - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 32
click Customization Utility. 3 Select the language and operating system versions for which you want to create disk images, and then choose the drivers you want included in the disk images. 4 Assign a path to the drive and directory where you want to copy the disk images. 5 Follow the instructions on - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 33
the PCL and PostScript Driver check boxes in the Components list during the Custom Install. The driver(s) will be installed from the server when you connect to the network printer. Users of a shared network version of Windows can install only the drivers that the network administrator installed - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 34
guide, the HP JetDirect Print Server Administrator's Guide, the Adobe™ Acrobat Reader for the English language, and the Fast Infrared Receiver User Guide Acrobat Reader will be installed onto your hard drive. Windows 3.1x 1 From the Main Group Window, double-click File Manager, and then double-click - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 35
not automatically begin the installer program, click Start and then click Run. Type D:\Setup.exe at the prompt (this assumes your CD drive is the D: drive). 2 Click Documentation. Windows 3.1x 1 From the Main Group Window, double-click File Manager, and then double-click CD drive. 2 Double-click the - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 36
Your purchase is backed by HP Customer Care, outstanding service, support, and online training. Find product support on the World Wide Web The web is a great place to learn more about the HP LaserJet 4100 printer. With just a few quick clicks, you will find updated software, tools, training material - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 37
of your choice, such as updated software, product announcements, and other important news about your HP LaserJet 4100 printer. Sign up online at http://www.hp.com/support/lj4100. Web registration Save yourself the time, trouble, and postage of filling out the registration card. Simply log on to http - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 38
agent Call your local Customer Care Center to speak directly with a support agent who specializes in the HP LaserJet 4100 printer. Refer to the "Service and Support" chapter in the online user guide to find the phone number of the HP Customer Care Center nearest you. Be sure to have your product - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 39
1-38 HP Customer Care EN - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 40
English This section of the guide contains tips and quick information on how to use the printer. See "Where to look for information" on page 1-6 for additional sources of information. Control panel 1 2 READY 3 11 Ready Go Menu 4 Data Item 10 Attention - Value + 9 Cancel 5 Job - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 41
of instructions. To exit the online help system, press either GO or SELECT. Changing a control panel setting Some menus and items are available only when certain accessories are installed or when certain features are activated. You can print a menu map at the printer using the steps on on page 1-41 - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 42
the printer and its configuration: Menu map Configuration page PCL or PS font list Supplies status page To print a menu map 1 Press MENU until INFORMATION MENU appears. 2 Press ITEM until PRINT MENU MAP appears. 3 Press SELECT to print the menu map. To print a configuration page 1 Press MENU - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 43
than two optional 500-sheet paper trays have been installed (the printer cannot support more than four trays total) • the electronics in the paper tray are faulty Try removing and reinstalling the paper tray. Then turn the printer off and back on. The printer cannot duplex because the rear output - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 44
the size here changes the default for envelope size in the envelope feeder in the Paper Handling Menu (see the description of the Paper Handling Menu in the online user guide). The printer has received a job under the following conditions: • the envelope type requested by the job is not available - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 45
Explanation INSTALL TRAY [x] MANUALLY FEED [TYPE] [SIZE] NON HP TONER DETECTED alternates with PRESS GO TO CONTINUE OFFLINE OUTPUT BIN FULL alternates with CLEAR PAPER FROM [BINNAME ] PAPER WRAPPED AROUND FUSER PERFORM PRINTER MAINTENANCE PROCESSING AUTO CLEANING PAGE PROCESSING CLEANING PAGE TONER - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 46
. See the online user guide for information on how to configure the printer's response to toner messages. Load paper in the empty tray (x) to clear the message. If you do not load the specified tray, the printer will continue printing from the next tray with the same paper size, and the message - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 47
(see the explanation of adjustments in "Loading trays 2, 3, and 4" on page 1-50). Also make sure that the type has been set at the control panel (see the description of the Paper Handling Menu in the online user guide). Load the requested paper into an indicated tray, or press SELECT to override the - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 48
error has occurred that can be cleared by pressing GO in the printer control panel. Paper has either jammed in the printer or has been caught in a paper tray. 1. Open the top cover or tray indicated by the message. 2. Clear all paper from the area. If necessary, remove the toner cartridge, duplexer - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 49
of the Paper Handling Menu in the online user guide). If you are printing from tray 2, 3, or 4, verify that the three paper size adjustments on the paper tray have been made correctly (see the description of adjustments in "Loading trays 2, 3, and 4" on page 119). After performing the actions - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 50
See the online user guide for complete information about loading and orienting paper for duplexing. Loading tray 1 Note To avoid paper 3 jams, do not load trays while the printer is printing. 1 4 2 5 Letterhead/prepunched Transparencies Envelopes Labels EN Card stock/custom sizes - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 51
Loading trays 2, 3, and 4 Trays 2, 3, and 4 are 500-sheet paper trays. Tray 3 is optional and comes with the 4100TN and 4100DTN models only. Tray 4 is an additional 500-sheet option. The trays adjust for six standard sizes of media as well as for many custom sizes. See the online user guide for - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 52
when printing the following: most typical print jobs transparencies Opening the rear output bin might improve results with the following: envelopes labels small custom-size paper postcards heavy paper EN Printing tasks 1-51 - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 53
Paper jams Locations Back 5 6 1 2 Front 4 3 1 Top cover and toner cartridge area 2 Optional envelope feeder 3 Input tray areas 4 Optional duplexer 5 Output areas (top and rear) 6 Fuser area 1-52 Quick Reference EN - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 54
English Clearing top cover and toner cartridge areas 1 5 2 6 3 7 4 EN Paper jams 1-53 - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 55
Clearing the optional envelope feeder 1 4 2 5 3 Clearing input tray areas Trays 2, 3, and 4 1 3 2 4 1-54 Quick Reference EN - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 56
English Clearing the optional duplexer 1 5 2 6 3 7 4 8 Clearing output areas 1 3 2 4 EN Paper jams 1-55 - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 57
Clearing the fuser area Use this procedure when paper has jammed inside the printer and cannot otherwise be removed, or when a page has torn while you were trying to clear a jam from the fuser. 1 7 2 8 3 9 4 10 5 11 6 1-56 Quick Reference EN - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 58
label sheets. Check that the power supplied to the printer is steady and meets printer specifications (see the online user guide for printer specifications). Clean the printer (see the online user guide procedures). Perform preventative printer maintenance if maintenance is due (see the online - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 59
pages to troubleshoot. These examples consist of the most common methods to remedy print quality problems. If you still have problems after trying the suggested remedies, see "HP Customer Care" on page 1-35. Note The examples below depict letter-size paper that has passed through the printer - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 60
" on page 1-64 characters" on page 1-64 See "Page skew" on See "Curl or wave" on page 1-64 page 1-65 See "Wrinkles or See "Vertical white See "Tire tracks" on See "White spots on creases" on page 1-65 lines" on page 1-65 page 1-66 black" on page 1-66 EN Correcting output quality problems - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 61
the online user guide). If maintenance is due, order and install the printer maintenance kit (see the online user guide). 3 The toner cartridge might be almost empty. Replace the toner cartridge. Light print (entire page) 1 At the printer control panel, use the Print Quality Menu to turn EconoMode - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 62
printer and run a manual cleaning page to clean the fuser (see the online user guide for cleaning procedures). 3 Replace the toner cartridge. 4 Maintenance might be due. Check this by printing a copy of the supplies status page. If maintenance is due, order and install the printer maintenance kit - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 63
the inside of the printer and run a manual cleaning page to clean the fuser (see the online user guide for cleaning procedures). 5 Maintenance might be due. Check this by printing a copy of the supplies status page. If maintenance is due, order and install the printer maintenance kit (see the online - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 64
type and quality meet HP specifications (see the online user guide for paper specifications). 5 Maintenance might be due. Check this by printing a copy of the supplies status page. If maintenance is due, order and install the printer maintenance kit (see the online user guide for details). Repeating - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 65
the Paper Handling Menu to SLOW (see the online user guide for details). Note that this will slow down printing. 4 Maintenance might be due. Check this by printing a copy of the supplies status page. If maintenance is due, order and install the printer maintenance kit (see the online user guide for - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 66
the heat in the fusing process. At the printer control panel, use the CONFIGURE FUSER MODE MENU item on the Paper Handling Menu to do this (see the online user guide for details). Wrinkles or creases 1 Print a few more pages to see if the problem corrects itself. 2 Make sure that the environmental - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 67
reduce the number of pages with very little toner coverage (part number C8061A). White spots on black 1 Print a few more pages to see if the problem corrects itself. 2 Make sure that paper type and quality meet HP specifications (see the online user guide for paper specifications). 3 Make sure that - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 68
cartridge when you insert it in the printer. If you insert a used HP cartridge from another HP printer, the printer can take up to 20 printed pages to receive the message authenticating that the cartridge is a genuine HP part. If the printer control panel message states that this is not a genuine - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 69
pages remaining for the 10,000-page cartridge and about 900 pages remaining for the 6,000-page cartridge at 5% page coverage). You might prefer to have the printer a long print job. See the online user guide for information on how to configure the printer to stop. You can resume printing by pressing - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 70
. Check the printer software for supported sizes. See the online user guide for information on printing custom-size paper. b. Capacity may vary depending on paper weight and thickness, and environmental conditions. Supported sizes and weights of paper - duplex printing accessory (duplexer) Size - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 71
Supported sizes and weights of paper - trays 2, 3, and 4 Size Dimensionsa Weight Capacityb Letter 216 by 279 mm (8.5 by 11 in) A4 210 by 297 mm (8.3 by 11.7 in) Executive 184 by 267 mm (7.3 by 10.5 in) Executive (JIS) (customc) 216 by 330 mm (8.5 by 13 in) 16K (customc) Legal B5 (ISO) ( - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 72
of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 4100 / 4100N / 4100TN / 4100DTN / 4100SE Model Numbers - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 73
1-72 Quick Reference EN - HP LaserJet 4100 | HP LaserJet 4100 series printers - Getting Started Guide - Page 74