HP LaserJet Enterprise M605 User Guide 1

HP LaserJet Enterprise M605 Manual

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  • HP LaserJet Enterprise M605 | User Guide 1 - Page 1
    LaserJet Enterprise M604, M605, M606 User Guide M604n M605n M604dn M605dn M606dn 3 M605x M606x www.hp.com/support/ljM604 www.hp.com/support/ljM605 www.hp.com/support/ljM606
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 2
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 3
    HP LaserJet Enterprise M604, M605, M606 User Guide
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 4
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 5
    x models only 6 Product specifications ...8 Technical specifications ...8 Supported operating systems ...9 Mobile printing solutions ...11 Product dimensions setup and software installation ...22 2 Paper trays ...23 Load Tray 1 ...24 Introduction ...24 Tray 1 paper orientation ...26 Load Tray 2 and
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 6
    Toner-cartridge information ...41 Remove and replace the cartridge ...42 Replace the staple cartridge ...46 Introduction ...46 Remove and replace the staple cartridge ...46 4 Print ...47 Print tasks (Windows) ...48 How to print (Windows) ...48 Automatically print on both sides (Windows 50 Manually
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 7
    tab ...68 Troubleshooting tab ...69 Security tab ...69 HP Web Services tab ...70 Networking tab ...70 Other Links list ...71 Advanced configuration with HP Utility for OS X ...72 Open HP Utility ...72 HP Utility features ...72 Configure IP network settings ...74 Printer sharing disclaimer ...74
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 8
    sheet high-capacity tray 98 Clear paper jams in the toner-cartridge area 100 Clear paper jams in the rear output bin ...103 Clear paper jams in the fuser area ...104 Clear paper jams in the output bin ...109 Clear paper jams in the duplexer ...110 Clear paper jams in the envelope feeder ...112 vi
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 9
    Visually inspect the toner cartridge ...121 Check paper and the printing environment 121 Step one: Use paper that meets HP specifications 121 Step for the network 125 New software programs might be causing compatibility problems 125 The computer or workstation might be set up incorrectly 125
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 10
    viii ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 11
    .com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory information
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 12
    -panel view (touchscreen control panel, x models only) Product front view 12 3 9 8 7 6 4 5 3 10 1 Standard output bin 2 Top cover (access to the toner cartridge) 3 4-line LCD control panel with keypad (n and dn models only) 4 Easy-access USB port Insert a USB flash drive for printing
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 13
    Product back view 1 2 3 8 7 4 9 6 5 1 Output-accessory cover 2 Rear output bin 3 Serial number and product number label 4 Duplex accessory cover (n model only) 5 Power connection 6 Formatter (contains the interface ports) 7 Formatter cover 8 Hardware integration pocket (for
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 14
    Interface ports 1 2 3 4 1 Slot for a cable-type security lock 2 Local area network (LAN) Ethernet (RJ-45) network port 3 Hi-Speed USB 2.0 printing port 4 USB port for connecting external USB devices (this port might be covered) NOTE: For easy-access USB printing, use the USB port near the
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 15
    Control-panel view (4-line control panel, n and dn models only) Use the control panel to obtain product and job status information and to configure the product. 1 11 10 9 8 2 7 3 654 1 Control-panel display 2 Numeric keypad 3 Clear button 4 Folder button 5 Home button 6 Back button 7 Down
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 16
    configuration. 2 3 4 56 7 8 1 9 11 10 1 Product status The status line provides information about the overall product status. 2 HP logo or Home button On any screen other than the Home screen, the HP logo changes to a Home button. Touch the Home button to return to the Home screen. 3 Stop
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 17
    area can include any of the following items: ● Save to Device Memory ● Retrieve from USB ● Retrieve from Device Memory ● Job Status ● Supplies ● Trays ● Administration ● Device Maintenance Touch the Home button to return to the product Home screen at any time. ENWW Product views 7
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 18
    -size paper (replaces the standard Tray 2) 500-sheet stapler/stacker 500-sheet stacker 500-sheet 5-bin mailbox 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Hi-Speed USB 2.0 M604n, M605n E6B67A, E6B69A Optional Optional Optional Optional Optional Optional Optional Optional Optional M604dn
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 19
    memory modules HP Secure High-Performance Hard Disk HP Trusted Platform paper Prints 63 ppm on A4 and 65 ppm on letter-size paper Easy-access USB printing (no computer required) M604n, M605n E6B67A, E6B69A Optional Optional Not supported Optional Optional Optional Not supported M604n M605n M604dn
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 20
    the in-box CD. Follow these steps to download the OS X installer software: 1. Go to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. 2. Select Support Options, and then under Download Options select Drivers, Software & Firmware. 3. Click the operating system version
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 21
    10.9 Mavericks. ● HP ePrint via email (Requires HP Web Services to be enabled and the product to be registered with HP Connected) ● HP ePrint app (Available for Android, iOS, and Blackberry) ● ePrint Enterprise app (Supported on all products with ePrint Enterprise Server Software) ● HP Home and Biz
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 22
    ● Google Cloud Print 1.0 (Requires the product to be registered with HP Connected and then registered with Google Cloud) ● AirPrint ● Android Printing Product dimensions The following illustrations show the dimensions for the products as sold, for the
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 23
    Figure 1-2 Dimensions for the dn models 3 1 2 1. Height 2. Depth 3. Width Weight Product fully closed 399 mm (15.7 in) 537 mm (21.1 in) 425 mm (16.7 in) 25.9 kg (57 lb) 3 1 2 Product fully opened 574 mm (22.5 in) 840 mm (33 in) 425 mm (16.7 in) ENWW Product specifications 13
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 24
    537 mm (21.1 in) 425 mm (16.7 in) 32.5 kg (71.5 lb) Dimensions for the input and output accessories Figure 1-4 Dimensions for the 1 x 500-sheet paper feeder 3 Product fully opened 695 mm (27.4 in) 840 mm (33 in) 425 mm (16.7 in) 1 3 3 2 1. Height 121 mm (4.8 in) 14 Chapter 1 Product overview
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 25
    2. Depth 3. Width Weight Tray closed: 448 mm (17.7 in) Tray opened: 864 mm (34 in) 415 mm (16.3 in) 6.7 kg (14.7 lb) Figure 1-5 Dimensions for the 1,500-sheet high-capacity input tray 3 1 2 1. Height 2. Depth 3. Width Weight 264 mm (10.4 in) Door closed: 448 mm (17.7 in) Door opened: 902 mm (35
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 26
    Figure 1-6 Dimensions for the stacker 3 1 2 1. Height 2. Depth 3. Width Weight 304 mm (12 in) 430 mm (16.9 in) 378 mm (14.9 in) 3.2 kg (7.1 lb) Figure 1-7 Dimensions for the stapler/stacker 3 1 2 1. Height 2. Depth 3. Width Weight 371 mm (14.6 in) 430 mm (16.9 in) 387 mm (15.2 in) 4.2 kg (9.3
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 27
    ) Rear door closed: 306 mm (12 in) Rear door opened: 589 mm (23.2 in) 353 mm (13.9 in) 7.0 kg (15.4 lb) Figure 1-9 Dimensions for the printer stand 1 2 3 1. Height 2. Depth 3. Width Weight 114 mm (4.5 in) 653 mm (25.7 in) 663 mm (26.1 in) 13.6 kg (30 lb) ENWW Product specifications 17
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 28
    accessories to calculate dimensions for other combinations. Combination one Includes the product plus these accessories: ● One 1 x 500-sheet paper feeder ● The 1,500-sheet high-capacity tray ● The stacker output accessory Figure 1-10 Dimensions for Combination one 3 3 1 3 3 2 1. Height
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 29
    Combination two Includes the product plus these accessories: ● One 1 x 500-sheet paper feeder ● The 1,500-sheet high-capacity tray ● The stapler/stacker output accessory Figure 1-11 Dimensions for Combination two 3 3 1 3 3 2 1. Height 2. Depth 3. Width Weight Product and accessories
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 30
    ● One 1 x 500-sheet paper feeder ● The 1,500-sheet high-capacity tray ● The 5-bin mailbox output accessory Figure electrical specifications, and acoustic emissions See www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606 for current information. CAUTION: Power
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 31
    Operating-environment range Table 1-1 Operating-environment specifications Environment Recommended Temperature 7.5° to 32.5°C (45.5° to 90.5°F) Relative humidity 5% to 90% relative humidity (RH) Altitude Not applicable Allowed 0° to 35°C (32° to 95°F) 35% to 85% RH 0 to 3048 m (0 to 10,000
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 32
    and software installation For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606 for HP's allinclusive help for the
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 33
    information: Go to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 34
    This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper. CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing. 1. Grasp the handle on either side of Tray 1, and pull it forward to open it. 2. Pull out the tray extension to support the paper. 24 Chapter 2 Paper trays ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 35
    orientation on page 26. 4. Make sure that the paper fits under the fill line on the paper guides. NOTE: The maximum stack height is 10 mm (0.4 in), or approximately 100 sheets of 75g paper. 5. Adjust the side guides so that they lightly touch the paper stack, but do not bend it. ENWW Load Tray
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 36
    is installed, the product alters the way the images for each page are arranged. When using paper that requires a specific orientation, load it according to the information in the following table. Paper type Letterhead, preprinted, or prepunched Single-sided printing, no stapler/stacker Face-up Top
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 37
    . 1. Open the tray. NOTE: Do not open this tray while it is in use. 2. Before loading paper, adjust the paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being X A5 used. JIS B5 EXEC A4 LGL/LTR 2 ENWW Load Tray 2 and the 500-sheet trays
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 38
    touch the stack, but do not bend it. For information about how to orient the paper, see Tray 2 and the 500-sheet trays paper orientation on page 29. NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray. Be sure that the top of the stack is
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 39
    , the product alters the way the images for each page are arranged. When using paper that requires a specific orientation, load it according to the information in the following table. Paper type Letterhead, preprinted, or prepunched Single-sided printing, no stapler/stacker Duplex printing, no
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 40
    Legal sizes. CAUTION: To avoid jams, do not load trays while the product is printing. Load the tray 1. Press the release and open the door of the 1,500sheet tray. 3 2. Pinch the guides at the front of the tray and slide them to the correct paper size. NOTE: If paper is in the tray, remove
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 41
    the tray. To prevent jams, load complete reams at one time. Do not divide reams into smaller sections. 4. Make sure that the paper does not exceed the fill marks on the paper guides, and that the front edge of the stack is aligned with the arrows. 5. Close the door on the tray. ENWW Load
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 42
    this tray. The custom media tray fits into the Tray 2 position only, and it holds smaller size paper than the standard tray in the Tray 2 position. It supports these paper sizes: ● Statement ● 5x7 ● 5x8 ● A5 ● A6 ● B6 (JIS) ● Double Japan Postcard Rotated ● Double Postcard (JIS) NOTE: The stapler
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 43
    Load paper into the custom media tray 1. Open the tray. 2. Open the paper-width guides at the side of the tray. 3. Open the paper-length guide at the rear of the tray. ENWW Load the optional custom media tray 33
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 44
    the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. For information about how to orient the paper, see Custom media tray paper orientation on page 34. 5. Close the tray. Custom media tray paper orientation When using paper that requires a specific orientation
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 45
    F2G74A) to print on envelopes. Tray 1 holds up to 10 envelopes. The optional envelope feeder holds up to 75 envelopes. NOTE: Select the correct paper type in the print driver before printing. For best performance, print envelopes to the rear output bin by opening the rear bin. ENWW Load envelopes
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 46
    envelope facing up, and the short, postage-edge leading into the product. Lower the pressure plate onto the stack of envelopes before printing. 36 Chapter 2 Paper trays ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 47
    Replace the toner cartridge ● Replace the staple cartridge For more information: Go to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 48
    LaserJet Toner Cartridge HP Staple Cartridge Refill Preventive maintenance kit Accessories Automatic duplex assembly Envelope feeder Custom media tray 500-sheet paper feeder 1,500-sheet high-capacity paper feeder Description High-capacity replacement toner cartridge Standard-capacity replacement
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 49
    many HP LaserJet products to reduce repair time. More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq. Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 50
    kit Fuser kit (110 volt) Fuser kit (220 volt) Torque Limiter kit Output accessory cover Formatter cover Duplexing cover Legal cover HIP cover Envelope feeder cover Description Self-replacement options Replacement transfer roller Mandatory Includes installation instructions Replacement paper
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 51
    horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover. To purchase cartridges or check cartridge compatibility for the product, go to HP SureSupply at www.hp.com/go/ suresupply. Scroll to the bottom
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 52
    print-quality problems. CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner-cartridge box. Remove and replace the cartridge 1. Open the
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 53
    2. Grasp the handle of the used toner cartridge and pull out to remove it. 3. Remove the new toner cartridge from its protective bag. Save all packaging for recycling the used toner cartridge. 4. Hold both ends of the toner cartridge and rock it 5-6 times. ENWW Replace the toner cartridge 43
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 54
    5. Remove the protective shield from the toner cartridge. 6. Pull on the orange tab to remove the toner sealing tape. Completely remove the sealing tape from the cartridge. 7. Align the toner cartridge with its slot, and then insert the toner cartridge into the product. 44 Chapter 3 Supplies,
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 55
    . In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com/recycle to print a pre-paid shipping label. Adhere the pre-paid shipping label to the box, and return the used cartridge to HP for recycling. ENWW Replace the toner cartridge 45
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 56
    are not stapled. To purchase staple cartridges, go to the HP Parts Store at www.hp.com/buy/parts. Table 3-1 Staple cartridge information Item 1,000-staple cartridge Description Provides three staple cartridges Part number Q3216A Remove and replace the staple cartridge 1. On the right side of the
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 57
    .com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory information
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 58
    Print, and then select the printer. 3. Click or tap the tabs in the print driver to configure the available options. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab. 48 Chapter 4 Print
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 59
    4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from this screen. 5. Click or tap the OK button to print the job. ENWW Print tasks (Windows) 49
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 60
    not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, you can print on both sides manually. 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap the Properties or Preferences
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 61
    . NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer. 3. Click or tap the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option. 5. Expand the list of Type is: options. 6. Expand the category of
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 62
    tasks Go to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 63
    5. Click the Print button. Manually print on both sides (OS X) NOTE: This feature is available if you install the HP print driver. It might not Manual Duplex menu. 4. Click the Manual Duplex box, and select a binding option. 5. Click the Print button. 6. Go to the product, and remove any blank paper
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 64
    the Media & Quality menu or the Paper/Quality menu. 4. Select a type from the Media-type drop-down list. 5. Click the Print button. Additional print tasks Go to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. Instructions are available for performing specific print
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 65
    is shown here, but the steps are the same. 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then select Properties or Preferences (the name varies for different software programs). NOTE: To access these features from a Windows 8 or 8.1 Start
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 66
    : ● Use Job Name + (1-99): Append a unique number to the end of the job name. ● Replace Existing File: Overwrite the existing stored job with the new one. 6. Click the OK button to close the menu, and then click the Print option. 2. In the Printer menu, select the product. 56 Chapter 4 Print ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 67
    option to use if another stored job already has that name. ● Use Job Name + (1-99): Append a unique number to the end of the job name. ● Replace Existing File: Overwrite the existing stored job with the new one. 6. If you selected the Stored Job or Personal Job option in step 3, you can
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 68
    3. Select the name of the folder where the job is stored. 4. Select the name of the job, and then select the Delete button. 5. If the job is private or encrypted, enter the PIN or the password, and then select the Delete button. 58 Chapter 4 Print ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 69
    printing Wi-Fi Direct and NFC Printing HP provides Wi-Fi and NFC (Near Field Communication) printing for printers with a supported HP Jetdirect NFC & Wireless Accessory. This accessory is available as an option for HP LaserJet printers that include a hardwareintegration pocket (HIP). Use a wireless
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 70
    the Web browser displays a There is a problem with this website's security certificate message when HP ePrint. For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to products that support UPD PostScript®. Windows and Mac both support
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 71
    this product: www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606 NOTE: AirPrint does not support USB connections. Android embedded printing HP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print to HP printers that are
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 72
    drives in the USB port near the control panel. It supports the following types of files: ● .pdf ● .prn from the HP Embedded Web server (network-connected products only) 1. Open the HP Embedded Web Server Web browser displays a There is a problem with this website's security certificate message when
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 73
    3. On the left side of the screen, click Retrieve from USB Setup. 4. Select the Enable Retrieve from USB check box. 5. Click Apply. Print USB documents 1. Insert the USB flash drive into the easy-access USB port. NOTE: The port might be covered. For some products, the cover flips open. For other
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 74
    64 Chapter 4 Print ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 75
    information: Go to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 76
    The HP Embedded Web Server works when the product is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based EWS opens. NOTE: If the Web browser displays a There is a problem with this website's security certificate message when attempting to open the EWS, click
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 77
    list of all product events and errors. Use the HP Instant Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic Web pages that help solve problems. These pages also show additional services available for the product. Usage Page Device Information
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 78
    area on all HP Embedded Web Server pages. Enter information about ordering replacement toner cartridges. This information Settings Solution Installer Firmware Upgrade Statistics Services Set which interactions with the product print quality problems occur when using a specific paper type. Permit
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 79
    for paper trays. Troubleshooting tab Table 5-4 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Online Export product information to a file that can be useful for detailed problem analysis. Enable the automatic cleaning feature, create and print the cleaning
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 80
    HP Connected on the Web by enabling HP Web Services. Configure a proxy server if there are issues enabling HP Web Services or connecting the product to the Internet. Enable features for solving problems with connecting to HP ePrint services printing protocols and services supported by the print
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 81
    Shop for Supplies Connect to the HP SureSupply Web site for information on purchasing original HP supplies, such as toner cartridges and paper. HP Instant Support Connect to the HP Web site to find solutions to product problems. ENWW Advanced configuration with HP Embedded Web Server (EWS) 71
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 82
    . 5. Click the Open Printer Utility button. HP Utility features The HP Utility toolbar includes these items: ● Devices: Click this button to show or hide Mac products found by the HP Utility. ● All Settings: Click this button to return to the HP Utility main view. ● HP Support: Click this button to
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 83
    automatic two-sided printing mode. Configures settings to conserve toner. Configures automatic email alerts for certain product conditions, such as when supplies need to be replaced, trays are empty, doors are open, or a paper jam has occurred. Sets the default print resolution. Disables printing
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 84
    ● Manually configure IPv6 TCP/IP parameters from the control panel ● Link speed and duplex settings Printer sharing disclaimer HP does not support peer EWS opens. NOTE: If the Web browser displays a There is a problem with this website's security certificate message when attempting to open the EWS,
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 85
    the Web browser displays a There is a problem with this website's security certificate message when the computer while navigating within the EWS for the HP product. 2. Open the General tab. 3. On Method 3. Select the Manual option, and then touch the Save button. 4. Open the Manual Settings menu. 5.
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 86
    ● Administration ● Network Settings ● Jetdirect Menu ● TCP/IP ● IPV6 Settings ● Address ● Manual Settings ● Enable Select the On option, and then touch the Save button. 3. To configure the address, touch the Address button and then touch the field
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 87
    ● 100TX Half: 100 Mbps, half-duplex operation ● 100TX Full: 100 Mbps, full-duplex operation ● 100TX Auto: 100 Mbps, automatic-duplex operation ● 1000T Full: 1000 Mbps, full-duplex operation 4. Touch the Save button, or press the OK button. The product turns off and then on. ENWW Configure IP
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 88
    ● Encryption support: HP High Performance Secure Hard Disks ● Lock the formatter Security statements The product supports security standards information about HP's secure imaging and printing solutions, visit www.hp.com/go/secureprinting. The site provides links to white papers and FAQ documents
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 89
    EWS opens. NOTE: If the Web browser displays a There is a problem with this website's security certificate message when attempting to open the EWS, click Sign Out when you have finished using the product. Encryption support: HP High Performance Secure Hard Disks The hard disk provides hardware-based
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 90
    HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge 3. Click the Paper/Quality tab. 4.
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 91
    ● Energy Settings ● Sleep Timer Settings 3. 4-line control panels only: Select Sleep/Auto Off Timer, and then select Enabled. Press the OK button. 4. Select Sleep /Auto Off After. 5. Use the keypad to enter the appropriate time period, and then touch the Save button, or press the OK button. NOTE:
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 92
    HP products, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp.com/go
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 93
    . To take advantage of the most current features, update the product firmware. Download the most recent firmware update file from the Web: Go to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. Click Drivers & Software. ENWW Software and firmware updates 83
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 94
    84 Chapter 5 Manage the product ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 95
    "Cartridge is very low" message displays on the printer control panel ● Product does not pick up paper or misfeeds ● Clear paper jams ● Improve print quality ● Solve wired network problems For more information: Go to www.hp.com/support/ljM604, www.hp.com/support/ljM605, www.hp.com/support/ljM606. HP
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 96
    country/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on the flyer
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 97
    clearing jams. For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen. If the product alerts you of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 98
    EWS opens. NOTE: If the Web browser displays a There is a problem with this website's security certificate message when attempting to open the EWS, not recommended) will not harm the computer while navigating within the EWS for the HP product. 2. Open the General tab. 3. On the left side of the
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 99
    axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover. Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary. Consider having
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 100
    Order supplies Order supplies and paper Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. To access, in a supported Web browser on your computer, enter the printer IP address or host
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 101
    these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with the correct size of paper for your job. 3. Make sure the paper size and type are set correctly on the product control panel. 4. Make sure the paper guides in the tray are adjusted correctly for the size
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 102
    high-capacity tray ● Clear paper jams in the toner-cartridge area ● Clear paper jams in the rear output bin ● Clear paper jams in the fuser area ● Clear paper jams in the output bin ● Clear paper jams in the duplexer ● Clear paper jams in the envelope feeder ● Clear paper jams in the 5-bin mailbox
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 103
    5-bin mailbox (not shown) Stacker or stapler/stacker (not shown) See Clear paper jams in the output bin on page 109. See Clear paper jams in the toner-cartridge area on page 100. See Clear paper jams in Tray 1 on page 95. See Clear paper jams in Tray 2 and the 500-sheet trays on page 96. See Clear
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 104
    are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the product. 7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 105
    Clear paper jams in Tray 1 Use the following procedure to clear paper jams in Tray 1. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Slowly pull the jammed paper out of the product. ENWW Clear paper jams 95
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 106
    Clear paper jams in Tray 2 and the 500-sheet trays Use the following procedure to check for paper in all possible jam locations related to Tray 2 and the 500-sheet trays. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Pull the tray completely out of
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 107
    3. Make sure that the paper is flat in the tray at all four corners and below the maximum-height indicators. 2 4. Reinsert and close the tray. ENWW Clear paper jams 97
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 108
    the tray. 3 2. Remove the paper stack. 3. If the edge of the jammed paper is visible in the feed area, slowly pull the paper down and out of the product. (Do not pull the paper straight out, or it will tear.) If the paper is not visible, look in the top-cover area. 98 Chapter 6 Solve problems ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 109
    4. Make sure that the paper does not exceed the fill marks on the paper guides, and that the front edge of the stack is aligned with the arrows. 5. Close the front door of the tray. ENWW Clear paper jams 99
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 110
    toner cartridge with a sheet of paper while it is outside of the product. 3. Use the green handle to lift the paper-access plate. Slowly pull the jammed paper out of the product. Do not tear the paper. If paper is difficult to remove, try clearing it from the tray area. 100 Chapter 6 Solve problems
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 111
    4. Open Tray 1. 5. Remove the envelope accessory cover. If paper is present, remove it. 6. Rotate the paper guide to check for additional jammed paper underneath. If jammed paper is present, remove it. ENWW Clear paper jams 101
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 112
    7. Replace the envelope accessory cover and close Tray 1. 8. Replace the toner cartridge. 9. Close the top cover. 102 Chapter 6 Solve problems ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 113
    through the top-cover area. 2. Grasp both sides of the paper, and slowly pull the paper out of the product. Loose toner might be on the sheet. Be careful not to spill it on yourself or into the product. NOTE: If the jammed paper is difficult to remove, try opening the top cover all the
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 114
    only in these situations: ● Paper has jammed inside the fuser and cannot be removed from the top-cover area or the rear output area. ● A sheet of paper tears during an attempt to clear a jam from the fuser. 1. Turn the product off. 2. Disconnect the power cord. 104 Chapter 6 Solve problems ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 115
    the output bin outward to remove it. WARNING! The fuser is very hot. To avoid burns, allow the fuser to cool before continuing. ENWW Clear paper jams 105
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 116
    plastic guide that is located on the top of the fuser to gain access to the jammed sheet. CAUTION: Do not use a sharp or metal object to clear paper from the fuser area. It might damage the fuser. 8. Push the fuser straight into the product until it snaps into place. 106 Chapter 6 Solve problems
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 117
    9. Replace the rear output bin. Insert the right hingepin into the hole inside the product. Push inward on the left hinge, and slide it into the hole inside the product. Close the rear output bin. 10. Connect the power cord to the product. ENWW Clear paper jams 107
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 118
    11. Replace the optional duplexer, if it was removed. 12. Turn the product on. 108 Chapter 6 Solve problems ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 119
    Clear paper jams in the output bin Use the following procedure to check for paper in all possible jam locations in the output bin. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. If paper is visible in the output bin, grasp the leading edge and remove
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 120
    duplexer. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Lift the duplexer up and then pull it out to remove it. 2. Remove any paper that is on top of Tray 2. (It might be necessary to reach inside the product.) 110 Chapter 6 Solve problems ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 121
    3. Slowly pull any paper out of the duplexer. 4. Insert the duplexer into the product. ENWW Clear paper jams 111
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 122
    paper jams in the envelope feeder Use the following procedure to clear jams in the envelope feeder. When a jam occurs, the control panel displays an animation that assists in clearing the jam product. 3. Slowly remove any jammed envelopes from the envelope feeder. 112 Chapter 6 Solve problems ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 123
    4. Slowly remove any jammed envelopes from the product. 5. Install the envelope feeder. ENWW Clear paper jams 113
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 124
    Clear paper jams in the 5-bin mailbox Use the following procedure to check for paper in all possible jam locations in the 5-bin mailbox. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Remove any paper from the output bins. 2. On the back of the 5-bin
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 125
    4. If the paper is jammed at the bottom of the 5-bin mailbox, open the rear output bin, and then pull straight up on the paper to remove it. 5. Close the jam-access door and the rear output bin. ENWW Clear paper jams 115
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 126
    in the stacker or stapler/stacker ● Clear paper jams in the stacker or stapler/stacker ● Clear staple jams in the stapler/stacker Clear paper jams in the stacker or stapler/stacker Use the following procedure to check for paper in all possible jam locations in the stacker or stapler/stacker. When
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 127
    jam. The stapler needs to reload after clearing a staple jam, so the first few documents might not be stapled. If a print job is sent and the stapler is jammed or is out of staples, the job will still print as long as the path to the stacker bin is not blocked. ENWW Clear paper jams
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 128
    to remove it. 2. Rotate the green cover on the end of the staple cartridge upward, and remove the jammed staple. 3. Insert the staple cartridge into the stapler unit, and rotate the stapler unit toward the rear of the product until the unit snaps into place. 118 Chapter 6 Solve problems ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 129
    print-quality problems, try the following solutions in the order presented to resolve the issue. ● Print from a different software program ● Check the paper-type setting for the print job ● Check toner-cartridge status ● Clean the product ● Visually inspect the toner cartridge ● Check paper and the
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 130
    and if applicable, the status of other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low. After an HP supply has reached the very low threshold
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 131
    the imaging drum, replace the toner cartridge. 5. Reinstall the toner cartridge, and print a few pages to see if the problem has resolved. Check paper and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 132
    Page, and then follow the instructions on the printed pages. 5. HP Web site: www.hp.com/support/ljM604, www.hp.com/ support/ljM605, www.hp.com/support/ljM606. HP PCL 6 driver HP support for printing from postscript emulation needs, or for postscript flash font support 122 Chapter 6 Solve problems
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 133
    in Windows environments ● Compatible with previous PCL versions and older HP LaserJet products ● The best choice for printing from third-party or environments ● Provides the overall best speed, print quality, and printer feature support for most users ● Developed to align with Windows Graphic Device
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 134
    problems ● The computer or workstation might be set up incorrectly ● The product is disabled, or other network settings are incorrect NOTE: HP does not support you installed the product using the HP standard TCP/IP port, select the box labeled Always print to this printer, even if its IP address
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 135
    The product is using incorrect link and duplex settings for the network HP recommends leaving these settings in automatic mode (the default setting). If for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 136
    126 Chapter 6 Solve problems ENWW
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 137
    requirements HP embedded Web Server 66 C cartridge order number 46 replacing 41 cartridges order numbers 41 cleaning paper path 120 control panel help 87 locating 2 locating features 5, 6 custom media tray paper orientation 34 part number 38 custom media tray, loading 32 customer support online
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 138
    settings Job Storage 56 mailbox accessory clearing jams 114 maintenance kits part numbers 39 managing network 74 manual duplex Mac 53 Windows 50 memory included 8 memory chip (toner) locating 41 mobile printing Android devices 61 mobile printing, software supported 11 multi-bin mailbox part number
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 139
    trays orientation 29 paper jams locations 93 paper pickup problems solving 91 paper trays part numbers 38 paper type selecting (Windows) 51 paper types selecting (Mac) 54 paper, ordering 38 part numbers accessories 38 replacement parts 39 staple cartridges 39 supplies 39 toner cartridge 39 ports
  • HP LaserJet Enterprise M605 | User Guide 1 - Page 140
    HP Embedded Web Server 66 T TCP/IP manually configuring IPv4 parameters 75 manually configuring IPv6 parameters 75 technical support online 86 toner cartridge components 41 low threshold settings 89 part numbers 39 replacing 41 using when low 89 toner cartridge area clearing jams 100 toner
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User Guide
LaserJet Enterprise M604, M605, M606
www.hp.com/support/ljM604
www.hp.com/support/ljM605
www.hp.com/support/ljM606
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M605n
M604dn
M605dn
M606dn
M605x
M606x
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