HP LaserJet P1500 Service Manual

HP LaserJet P1500 Manual

Get HP LaserJet P1500 PDF manuals and user guides View all HP LaserJet P1500 manuals
Add to My Manuals
Save this manual to your list of manuals

HP LaserJet P1500 manual content summary:

  • HP LaserJet P1500 | Service Manual - Page 1
    HP LaserJet P1500 Series Service Manual
  • HP LaserJet P1500 | Service Manual - Page 2
  • HP LaserJet P1500 | Service Manual - Page 3
    HP LaserJet P1500 Series Service Manual
  • HP LaserJet P1500 | Service Manual - Page 4
    , see the online user guide. Refer all servicing questions to qualified personnel. Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide. Trademark credits PostScript® 3™ is a trademark of Adobe Systems Incorporated. Microsoft®, Windows®, and Windows XP® are
  • HP LaserJet P1500 | Service Manual - Page 5
    print cartridge ...6 Printer information pages ...8 Demo page ...8 Configuration page ...8 Supplies Status page ...8 Embedded Web server (HP LaserJet P1500 network models only 9 Open the embedded Web server 9 Information tab ...9 Settings tab ...10 Networking tab ...10 Links ...10 Manage supplies
  • HP LaserJet P1500 | Service Manual - Page 6
    service procedures ...37 Parts removal order ...37 Covers ...38 Left cover ...38 Right cover ...40 Front cover ...42 Control panel ...42 Top cover and back cover 43 Formatter ...48 ECU ...50 Fuser ...55 Laser/scanner ...59 Drive Belt ...63 Main motor ...68 5 Problem solving Problem HP support
  • HP LaserJet P1500 | Service Manual - Page 7
    service 115 Hewlett-Packard software license agreement 116 Limited warranty for print cartridges and image drums 117 HP Customer Care ...118 Appendix B Device specifications Appendix C Regulatory information FCC compliance ...124 Declaration of Conformity statements for HP LaserJet P1500 Series
  • HP LaserJet P1500 | Service Manual - Page 8
    Plastics ...129 HP LaserJet print supplies 129 Return and recycling instructions 130 United States and Puerto Rico 130 Multiple returns (two to eight cartridges 130 Single returns 130 Shipping 130 Non-US returns 130 Paper ...130
  • HP LaserJet P1500 | Service Manual - Page 9
    5-1 Status-light legend ...78 Table 5-2 Control-panel light messages ...78 Table 5-3 Printer software problems ...91 Table 5-4 Problems with Mac OS X ...92 Table 6-1 ...97 Table 6-2 HP LaserJet P1500 Series covers 99 Table 6-3 Internal components (1 of 3) ...101 Table 6-4 Internal components (2 of
  • HP LaserJet P1500 | Service Manual - Page 10
    viii ENWW
  • HP LaserJet P1500 | Service Manual - Page 11
    HP LaserJet P1500 Series ...2 Figure 1-2 HP LaserJet P1500 Series, front view (HP LaserJet P1505n shown 4 Figure 1-3 HP LaserJet P1500 Series, back view (HP LaserJet P1505n shown 4 Figure 3-1 Block diagram ...24 Figure 3-2 Cross-section of printer (2 of 4 45 Figure 4-10 Remove top cover and back
  • HP LaserJet P1500 | Service Manual - Page 12
    29 Remove drive belt (1 of 5) ...63 Figure 4-30 Remove drive belt (2 of 5) ...64 Figure 4-31 Remove drive belt (3 of 5) ...65 Figure 4-32 Remove drive belt (4 Figure 6-1 Assembly locations (1 of 1) ...96 Figure 6-2 HP LaserJet P1500 Series covers 98 Figure 6-3 Internal components (1 of 3) ...100
  • HP LaserJet P1500 | Service Manual - Page 13
    1 Product information ● Product configuration ● Product features ● Identify product parts ENWW 1
  • HP LaserJet P1500 | Service Manual - Page 14
    configuration Figure 1-1 HP LaserJet P1500 Series ● First Page Out: < 6 seconds ● Speed: 22 A4 pages per minute (ppm), 23 Letter-size ppm. ● Trays: 10 sheet priority feed slot and a 250 sheet universal tray ● Connectivity: Hi-Speed USB 2.0 port. On-board networking (HP LaserJet P1500 network models
  • HP LaserJet P1500 | Service Manual - Page 15
    Security ENWW Supporting features ● HP print cartridges. manually). ● Hi-Speed 2.0 USB port. ● Built-in internal print server for connecting to a 10/100BaseT network. (HP LaserJet P1500 option sets the device to a mode that reduces toner smearing and dusting. ● Select Archive as the paper
  • HP LaserJet P1500 | Service Manual - Page 16
    slot 4 Input tray 5 Power button 6 Cartridge door lift-tab 7 Control panel Figure 1-3 HP LaserJet P1500 Series, back view (HP LaserJet P1505n shown) 1 USB Port 2 HP internal network port (HP LaserJet P1500 network models only) 3 Power receptacle 4 Serial Number 4 Chapter 1 Product information ENWW
  • HP LaserJet P1500 | Service Manual - Page 17
    2 Managing and maintenance ● Replace the print cartridge ● Printer information pages ● Embedded Web server (HP LaserJet P1500 network models only) ● Manage supplies ● Clean the device ● Change the pickup roller ● Clean the pickup roller ● Change the printer separation pad ● EconoMode ENWW 5
  • HP LaserJet P1500 | Service Manual - Page 18
    tab until all the tape is removed from the cartridge. Put the tab in the print-cartridge box to return for recycling. 4. Gently rock the toner cartridge from front to back to distribute the toner evenly inside the cartridge. 6 Chapter 2 Managing and maintenance ENWW
  • HP LaserJet P1500 | Service Manual - Page 19
    print cartridge in the device and close the print-cartridge door. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. NOTE: When toner is low, faded or light areas appear on the printed page. You
  • HP LaserJet P1500 | Service Manual - Page 20
    are printing (HP LaserJet P1500 Series only). ● Select it from the Print Information Pages drop-down on the Services tab in Printer Preferences. Supplies Services tab in Printer Preferences. The Supplies Status page provides the following information: ● The estimated percentage of toner remaining
  • HP LaserJet P1500 | Service Manual - Page 21
    configuration You do not need to install any software on the computer. You only need to use one of these supported Web browsers: ● Internet Explorer and HP supplies. ● Device Configuration shows the information found on the Configuration page. ENWW Embedded Web server (HP LaserJet P1500 network
  • HP LaserJet P1500 | Service Manual - Page 22
    HP supplies and provides supplies part numbers. To order new supplies, click Order Supplies in the upper-right part of the window print job settings and PCL 5e settings. Networking tab Network HP supplies from HP or a reseller of your choice. ● Product Support. Connects to the product support
  • HP LaserJet P1500 | Service Manual - Page 23
    see Service and support on page 113. Supplies life HP LaserJet P1500 Series: Average ● Other supplies information NOTE: When toner supply levels are low, an alert appears installing a new HP print cartridge, follow the instructions included on the print-cartridge box, or see the Getting Started Guide
  • HP LaserJet P1500 | Service Manual - Page 24
    complete information, see the recycling guide included with each new HP supply item. See Return and recycling instructions on page 130 for more information about HP's recycling program. HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or
  • HP LaserJet P1500 | Service Manual - Page 25
    dust particles can accumulate inside the device. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, clean the print cartridge area and the device media path. Clean the print-cartridge area You
  • HP LaserJet P1500 | Service Manual - Page 26
    2. With a dry, lint-free cloth, wipe any residue from the paper-path area and the print-cartridge cavity. 3. Replace the print cartridge, and close the print-cartridge door. 14 Chapter 2 Managing and maintenance ENWW
  • HP LaserJet P1500 | Service Manual - Page 27
    you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper 3. Print a cleaning page. Access the Device Settings tab in printer Properties. NOTE: The cleaning process takes approximately 2 minutes. The
  • HP LaserJet P1500 | Service Manual - Page 28
    Change the pickup roller Normal use with good media causes wear. The use of poor media might require more frequent replacement of the pickup roller. If the device regularly mispicks (no media feeds through), you might need to change or clean the pickup roller. See Clean the pickup roller on page 19
  • HP LaserJet P1500 | Service Manual - Page 29
    the pickup roller up and out. 5. Position the new pickup roller in the slot. The circular and rectangular slots on each side prevents you from installing the roller incorrectly. 6. Rotate the top of the new pickup roller away from you until both sides snap into place. ENWW Change the pickup roller
  • HP LaserJet P1500 | Service Manual - Page 30
    7. Insert the print cartridge in the device and close the print-cartridge door. 18 Chapter 2 Managing and maintenance ENWW
  • HP LaserJet P1500 | Service Manual - Page 31
    instructions: 1. Unplug the power cord from the device and remove the pickup roller as described in steps 1 through 5 of Change the pickup roller on page 16 2. Dab a lint-free the alcohol to dry completely. 3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. 4. Allow
  • HP LaserJet P1500 | Service Manual - Page 32
    Change the printer separation pad Normal use with good media causes wear. The use separation pad, clean the pickup roller. See Clean the pickup roller on page 19. WARNING! Before changing the printer separation pad, turn the device off by unplugging the power cord, and wait for the device to cool. 1.
  • HP LaserJet P1500 | Service Manual - Page 33
    5. Insert the new separation pad, and screw it into place. 6. Plug the device into the wall outlet, and turn on the device. ENWW Change the printer separation pad 21
  • HP LaserJet P1500 | Service Manual - Page 34
    If print quality begins to degrade under these circumstances, you must install a new print cartridge even if toner remains in the cartridge. 1. To use EconoMode, open the printer Properties (or Printing Preferences in Windows 2000 and XP). 2. On the Paper/Quality tab or the Finishing tab (the Paper
  • HP LaserJet P1500 | Service Manual - Page 35
    3 Theory of operation ● Introduction ● Internal components ● Timing ● Engine control system ● Laser/scanner system ● Pickup/feed/delivery system ● Image-formation system ENWW 23
  • HP LaserJet P1500 | Service Manual - Page 36
    Introduction This chapter presents an overview of the relationships between major components in the printer, and includes a detailed discussion of the image-formation system. The following systems are discussed: ● Engine control system ● Laser/scanner system ● Pickup/feed/delivery system ● Image-
  • HP LaserJet P1500 | Service Manual - Page 37
    major internal components. Figure 3-2 Cross-section of printer 1 2 34 5 12 11 10 98 1 Fusing unit 2 Pressure roller 3 Fusing sleeve 4 Delivery roller 5 Laser/scanner unit 6 Single-sheet-feed slot 7 Multi-purpose tray 8 Photosensitive drum 9 Pickup roller 10 Separation pad 11 Feed roller 12
  • HP LaserJet P1500 | Service Manual - Page 38
    From the end of the WAIT or LSTR period until either Prepares the printer to receive print commands a print command is sent from the formatter or the image on the photosensitive drum and completes the fusing operation. transfers the toner image to the media. LSTR (last rotation) From the end of
  • HP LaserJet P1500 | Service Manual - Page 39
    Engine control system The engine control system coordinates all printer functions, according to commands sent from the formatter. It drives the laser/scanner system, the image-formation system, and the pickup/feed/delivery system. The
  • HP LaserJet P1500 | Service Manual - Page 40
    Figure 3-4 Engine control system circuit diagram Engine controller Fixing unit AC input Transfer roller Cartridge Fixing control Low-voltage power supply High-voltage power supply DC controller Formatter M Motor Solenoid Sensor Switch Laser/scanner unit 28 Chapter 3 Theory of operation
  • HP LaserJet P1500 | Service Manual - Page 41
    Laser/scanner system The laser/scanner system receives video signals from the dc controller and the formatter and converts the signals into latent images on the photosensitive drum. Figure 3-5 Laser/scanner system BD sensor Laser unit Photosensitive drum BD INPUT signal VIDEO signal LASER CONTROL
  • HP LaserJet P1500 | Service Manual - Page 42
    . The dc controller uses two motors and two solenoids to drive the rollers. Three media-detection sensors detect media as it passes through the printer. If media does not reach or pass each sensor within a specified time period, the dc controller determines that a jam has occurred and alerts the
  • HP LaserJet P1500 | Service Manual - Page 43
    , optics, and electrophotographics, to provide a printed page. Each process functions independently and must be coordinated with the other printer processes. Image formation consists of the following five processes: ● electrostatic latent-image formation ● developing ● transfer ● fusing ● drum
  • HP LaserJet P1500 | Service Manual - Page 44
    area Exposed area Step 3: Developing The toner acquires a negative charge from the friction against the developing blade. When the negatively charged toner comes in contact with the drum, it adheres drum becomes visible because of the toner. The AC bias that is superimposed over the develping negative
  • HP LaserJet P1500 | Service Manual - Page 45
    and the photosensitive drum, the transfer roller applies a positive DC bias to the media. The positively charged media attracts the negatively charged toner from the drum surface. Figure 3-11 Transfer Photosensitive drum Transfer roller Media DC bias Step 5: Separation The elasticity of the print
  • HP LaserJet P1500 | Service Manual - Page 46
    6: Fusing The printer uses the on-demand fusing method to permanently fuse the toner image to the media using heat and pressure. Figure 3-13 Fusing Fixing heater Fixing film Toner Pressure roller Media Step 7: Drum cleaning The cleaning blade scrapes the residual toner off the photosensitive
  • HP LaserJet P1500 | Service Manual - Page 47
    4 Removal and replacement ● Introduction ● Before performing service ● Covers ● Formatter ● ECU ● Fuser ● Laser/scanner ● Drive Belt ● Main motor ENWW 35
  • HP LaserJet P1500 | Service Manual - Page 48
    -harness guides. Electrostatic discharge CAUTION: The product contains parts that are sensitive to electrostatic discharge (ESD). Always service the protective ESD pouches. Required tools The following tools are needed to service this product: ● #2 Phillips screwdriver with magnetic tip ● Small
  • HP LaserJet P1500 | Service Manual - Page 49
    an ESD mat. If an ESD mat or an ESD-protected workstation is not available, discharge body static and ground the product chassis before servicing the product. 3. Remove the print cartridge. 4. Unplug the power cord and the interface cable. Parts removal order Use the following diagram to determine
  • HP LaserJet P1500 | Service Manual - Page 50
    Covers Left cover 1. Remove one screw (callout 1). Figure 4-1 Remove left cover (1 of 2) 38 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 51
    are two catches that must be released. Use a small flat blade screwdriver to release the catch on the back of the printer (callout 2) and the bottom of the printer (callout 3). With both catches are released, rotate the cover towards the front of the device and remove it. Figure 4-2 Remove left
  • HP LaserJet P1500 | Service Manual - Page 52
    Right cover 1. Remove one screw (callout 1) from back of printer Figure 4-3 Remove right cover (1 of 2) 40 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 53
    . Use a small flat blade screwdriver to release the catch on the back of the printer (callout 2) and the bottom of the printer (callout 3). Figure 4-4 Remove right cover (2 of 2) 3. Open the top of the printer and release the catch on the inside (callout 4). Once all three catches are released
  • HP LaserJet P1500 | Service Manual - Page 54
    Left cover on page 38 and Right cover on page 40. 2. Use a small flat blade screwdriver to release the catches on the bottom of the printer (callout 1). Then rotate the front cover up and out (it is hinged in slots at the top). Figure 4-6 Remove front cover (1 of 1) Control panel 1. Remove
  • HP LaserJet P1500 | Service Manual - Page 55
    3. Remove one screw (callout 1). Figure 4-7 Remove control panel (1 of 1) 4. Remove control panel. Top cover and back cover 1. Remove the side covers. See Left cover on page 38 and Right cover on page 40. 2. Remove the front cover. See Front cover on page 42. 3. Remove the control panel. See
  • HP LaserJet P1500 | Service Manual - Page 56
    4. Remove one star screw (callout 1). Figure 4-8 Remove top cover and back cover (1 of 4) 44 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 57
    5. Separate the top cover from the back cover by pressing the notches on the top cover (callout 2) inward and lifting up. Figure 4-9 Remove top cover and back cover (2 of 4) 6. Remove back cover. ENWW Covers 45
  • HP LaserJet P1500 | Service Manual - Page 58
    7. Open the top cover and separate the tabs (callout 3) on the right side of the cover. Figure 4-10 Remove top cover and back cover (3 of 4) 46 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 59
    8. Rotate the top cover up and lift it off of the printer. Figure 4-11 Remove top cover and back cover (4 of 4) NOTE: There are two link arms that slide through slots in the top cover. They are
  • HP LaserJet P1500 | Service Manual - Page 60
    Formatter 1. Remove the side covers. See Left cover on page 38 and Right cover on page 40. 2. Remove the front cover. See Front cover on page 42. 3. Remove the control panel. See Control panel on page 42. 4. Remove four grounded screws (callout 1) and unplug one cable (callout 2). Figure 4-12 Remove
  • HP LaserJet P1500 | Service Manual - Page 61
    5. Remove the formatter. Figure 4-13 Remove formatter (2 of 2) ENWW Formatter 49
  • HP LaserJet P1500 | Service Manual - Page 62
    ECU 1. Remove the side covers. See Left cover on page 38 and Right cover on page 40. 2. Remove the front cover. See Front cover on page 42. 3. Remove the control panel. See Control panel on page 42. 4. Remove the formatter. See Formatter on page 48. 5. Remove three screws from the formatter mounting
  • HP LaserJet P1500 | Service Manual - Page 63
    6. Remove the bracket. Figure 4-15 Remove ECU (2 of 5) ENWW ECU 51
  • HP LaserJet P1500 | Service Manual - Page 64
    7. Unplug and unthread the grounding cable from the retaining clips. Figure 4-16 Remove ECU (3 of 5) NOTE: Note the routing of the grounding cable. When the ECU is replaced, the grounding cable must be routed correctly. 52 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 65
    8. Unplug two ribbon cables (callout 2), four small cables (callout 3), and the power connector (callout 4). Figure 4-17 Remove ECU (4 of 5) ENWW ECU 53
  • HP LaserJet P1500 | Service Manual - Page 66
    9. Remove five screws (callout 5). Figure 4-18 Remove ECU (5 of 5) 10. Remove the ECU. 54 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 67
    Fuser 1. Remove the side covers. See Left cover on page 38 and Right cover on page 40. 2. Remove the front cover. See Front cover on page 42. 3. Remove the control panel. See Control panel on page 42. 4. Remove the top cover and the back cover. See Top cover and back cover on page 43. 5. All cables
  • HP LaserJet P1500 | Service Manual - Page 68
    6. Remove plastic bracket from top right edge of printer (near power cable outlet) Figure 4-20 Remove fuser (2 of 5) 56 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 69
    7. Unthread the cables from the ECU Figure 4-21 Remove fuser (3 of 5) 8. Remove three screws (callout 1). Figure 4-22 Remove fuser (4 of 5) ENWW Fuser 57
  • HP LaserJet P1500 | Service Manual - Page 70
    9. Lift the fuser assembly straight up and out of printer. Figure 4-23 Remove fuser (5 of 5) 58 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 71
    Laser/scanner 1. Remove the side covers. See Left cover on page 38 and Right cover on page 40. 2. Remove the front cover. See Front cover on page 42. 3. Remove the control panel. See Control panel on page 42. 4. Remove one screw from motor shield plate (callout 1) and remove the plate. Figure 4-24
  • HP LaserJet P1500 | Service Manual - Page 72
    5. Remove three screws from the laser/scanner cover plate (callout 2). Figure 4-25 Remove laser/scanner (2 of 5) 60 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 73
    6. Rotate the cover plate out and remove it. Figure 4-26 Remove laser/scanner (3 of 5) NOTE: When replacing the laser/scanner cover plate, be sure to feed the laser/shutter lever through the cover before securing it into place ENWW Laser/scanner 61
  • HP LaserJet P1500 | Service Manual - Page 74
    7. Unplug cable from motor (callout 3) and remove four screws (callout 4). Figure 4-27 Remove laser/scanner (4 of 5) 8. Unplug the ribbon cable from the left side of the laser/scanner. 9. Remove laser/scanner by lifting the left side up first and sliding it out. Figure 4-28 Remove laser/scanner (5
  • HP LaserJet P1500 | Service Manual - Page 75
    Drive Belt 1. Remove the right side cover. See Right cover on page 40. 2. Tip printer up on its left side. Figure 4-29 Remove drive belt (1 of 5) ENWW Drive Belt 63
  • HP LaserJet P1500 | Service Manual - Page 76
    3. Remove four screws from the gear assembly plate (callout 1). Figure 4-30 Remove drive belt (2 of 5) 64 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 77
    4. Carefully lift the plate off. Make sure the two loose springs stay in place. Figure 4-31 Remove drive belt (3 of 5) ENWW Drive Belt 65
  • HP LaserJet P1500 | Service Manual - Page 78
    5. Remove two largest adjacent gears. Figure 4-32 Remove drive belt (4 of 5) 66 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 79
    6. Pinch belt guide down and carefully remove drive belt. Figure 4-33 Remove drive belt (5 of 5) ENWW Drive Belt 67
  • HP LaserJet P1500 | Service Manual - Page 80
    Main motor 1. Remove the side covers. See Left cover on page 38 and Right cover on page 40. 2. Remove the front cover. See Front cover on page 42. 3. Remove the laser/scanner assembly. See ECU on page 50. 4. Unplug motor control cable (callout 1). Figure 4-34 Remove main motor (1 of 6) 68 Chapter 4
  • HP LaserJet P1500 | Service Manual - Page 81
    5. Pinch and remove motor-control card (it will hang by a soldered ribbon cable). Figure 4-35 Remove main motor (2 of 6) ENWW Main motor 69
  • HP LaserJet P1500 | Service Manual - Page 82
    6. Unthread motor control cable from bracket. Remove one screw from the plastic motor bracket (callout 2). Figure 4-36 Remove main motor (3 of 6) 70 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 83
    7. Remove the plastic motor bracket. Figure 4-37 Remove main motor (4 of 6) ENWW Main motor 71
  • HP LaserJet P1500 | Service Manual - Page 84
    8. Uncouple the drive belt from the side of the printer. Remove two screws from the motor (callout 3). Hold the motor securely while removing the screws to prevent it from falling out. Figure 4-38 Remove main motor (5 of 6) 72 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 85
    9. Remove the motor. Figure 4-39 Remove main motor (6 of 6) NOTE: When replacing the motor, make sure the wires on the motor are facing up. ENWW Main motor 73
  • HP LaserJet P1500 | Service Manual - Page 86
    74 Chapter 4 Removal and replacement ENWW
  • HP LaserJet P1500 | Service Manual - Page 87
    5 Problem solving ● Problem-solving checklist ● Status-light patterns ● Clearing jams ● Improve print quality ● Media problem-solving ● Printed page is different from what appeared on screen ● Printer software problems ● Common Macintosh problems ● Network-setup problem-solving ENWW 75
  • HP LaserJet P1500 | Service Manual - Page 88
    configuration page, do one of the following: ● Press the Go button when the device Ready light is on and no other jobs are printing (HP LaserJet P1500 Series only). ● Select it from the Print Information Pages drop-down on the Services tab in Printer Preferences. 76 Chapter 5 Problem solving ENWW
  • HP LaserJet P1500 | Service Manual - Page 89
    on screen on page 89. No If you are unable to resolve the problem, Contact HP support on page 77. Contact HP support ● In the United States, see http://www.hp.com/support/ljp1500 for the HP LaserJet P1500 Series. ● In other locations, see http://www.hp.com/. ENWW Problem-solving checklist 77
  • HP LaserJet P1500 | Service Manual - Page 90
    additional information on the status of the device. Table 5-2 Control-panel light messages HP LaserJet P1500 Series light status State of the device Action Initialization/Startup While in the Startup state, is complete, the device returns to the Ready state. 78 Chapter 5 Problem solving ENWW
  • HP LaserJet P1500 | Service Manual - Page 91
    light messages (continued) HP LaserJet P1500 Series light status State of , press the Cancel button. Manual Feed or Continuable Error This state occurs in the following circumstances: ● Manual feed ● General continuable error Attention , install the cartridge, or add paper. Status-light patterns 79
  • HP LaserJet P1500 | Service Manual - Page 92
    in the fusing assembly circuitry are connected correctly. ● If you cannot resolve the problem, see HP Customer Care on page 118. Toner Low The Go, Ready, and Attention lights act independently of the Toner Low state (HP LaserJet P1500 Series only). Order a new print cartridge and have it ready
  • HP LaserJet P1500 | Service Manual - Page 93
    media jams. ● The media does not meet HP specifications. ● The device might need to be cleaned to remove paper dust and , see Removing a jammed page on page 81. NOTE: Loose toner might remain in the device after a media jam. This toner clears up after a few sheets are printed. Removing a jammed
  • HP LaserJet P1500 | Service Manual - Page 94
    exposure to direct light. 2. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device. 82 Chapter 5 Problem solving ENWW
  • HP LaserJet P1500 | Service Manual - Page 95
    3. Replace the print cartridge, and close the print-cartridge door. NOTE: When you add new media, remove all the media from the input tray and straighten the entire stack. ENWW Clearing jams 83
  • HP LaserJet P1500 | Service Manual - Page 96
    : If these steps do not correct the problem, contact an HP-authorized dealer or service representative. Light print or faded ● The turned on. Adjust the print density, and disable EconoMode in the printer Properties. Toner specks ● The media might not meet Hewlett-Packard's media specifications
  • HP LaserJet P1500 | Service Manual - Page 97
    of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth ● Check the media type and quality. ● Try installing a new HP print cartridge. See Replace the print cartridge on page 6. ● The fuser temperature might be too low. In your printer driver, make sure the
  • HP LaserJet P1500 | Service Manual - Page 98
    spot on the page, install a new HP print cartridge. See Replace the print cartridge on page 6. ● The internal parts might have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages. ● In your printer driver, make sure the
  • HP LaserJet P1500 | Service Manual - Page 99
    might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for
  • HP LaserJet P1500 | Service Manual - Page 100
    Jamming, damage to device The paper has cutouts or perforations. Use paper that is free of cutouts or perforations. Problems with feeding The paper has ragged edges. Use high-quality paper that is made for laser printers. The paper varies from side-to-side. Turn the paper over. The paper is
  • HP LaserJet P1500 | Service Manual - Page 101
    you try to print using your new printer driver or settings. To help eliminate this problem, try the following: ● Create documents and print them using the same printer driver (printer software) and printer Properties settings regardless of which HP LaserJet printer you use to print them. ● Change
  • HP LaserJet P1500 | Service Manual - Page 102
    quality The graphics settings might be unsuitable for your print job. Check the graphic settings, such as resolution, in the printer Properties and adjust them as necessary NOTE: You might lose some resolution when converting from one graphics format to another. 90 Chapter 5 Problem solving ENWW
  • HP LaserJet P1500 | Service Manual - Page 103
    software problems Problem The printer icon is not visible in the Printer folder An error message was displayed during the software installation The printer is in Ready mode, but nothing prints Solution ● Reinstall the printer software. In the Windows task bar, click Start, click Programs, click HP
  • HP LaserJet P1500 | Service Manual - Page 104
    Problems with Mac OS X The printer driver is not listed in the Print Center or Printer Setup Utility. Cause Solution The software might not have been installed or was installed incorrectly. Make sure that the PM and PE plug-ins are in the following hard-drive folder: Library/Printers/hp/laserjet
  • HP LaserJet P1500 | Service Manual - Page 105
    does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is
  • HP LaserJet P1500 | Service Manual - Page 106
    network connections are working properly (Windows only): ● On the Windows desktop, double-click My Network secure, turn off the power to the device for at least 10 seconds, and then turn on the power to the device. 4. HP support. See HP Customer Care on page 118. 94 Chapter 5 Problem solving ENWW
  • HP LaserJet P1500 | Service Manual - Page 107
    6 Parts and diagrams ● Assembly locations ● Covers ● Internal assemblies ● Alphabetical parts list ● Numerical parts list ENWW 95
  • HP LaserJet P1500 | Service Manual - Page 108
    Assembly locations Figure 6-1 Assembly locations (1 of 1) 1 2 96 Chapter 6 Parts and diagrams ENWW
  • HP LaserJet P1500 | Service Manual - Page 109
    Table 6-1 Ref Description 1 Formatter PCB assembly 1 Formatter PCB assembly 2 Engine control PCB assembly 2 Engine control PCB assembly Part number Qty RM1-4216-000 1 RM1-4217-000 1 RM1-4627-000 1 RM1-4628-000 1 ENWW Assembly locations 97
  • HP LaserJet P1500 | Service Manual - Page 110
    Covers Figure 6-2 HP LaserJet P1500 Series covers A01 3 7 8 A01 A01 9 1 6 4 2 5 98 Chapter 6 Parts and diagrams ENWW
  • HP LaserJet P1500 | Service Manual - Page 111
    Table 6-2 HP LaserJet P1500 Series covers Ref Description 1 Left cover 2 Dust cover 3 Right cover 4 Front cover assembly 5 Paper pick-up tray assembly 6 Paper delivery tray assembly 7 Face-down cover assembly 8
  • HP LaserJet P1500 | Service Manual - Page 112
    Internal assemblies Figure 6-3 Internal components (1 of 3) A01 1 A01 A08 A10 2 A04 A07 A03 3 A05 A03 A06 A02 A01 A11 A09 A01 100 Chapter 6 Parts and diagrams ENWW
  • HP LaserJet P1500 | Service Manual - Page 113
    Dust cover A08 Cable guide A09 PCB plate A10 Cable guide A11 Insulating sheet Part number Qty RM1-4208-000 1 RM1-4209-000 1 RM1-4627-000 1 RM1-4628-000 1 RM1-4216-000 1 RM1-4217-000 1 XA9-1670-000 5 XB2-7300-605 1 XA9-1420-000 10 RU5-2953-000 1 RC2-1513-000 1 RC2
  • HP LaserJet P1500 | Service Manual - Page 114
    Figure 6-4 Internal components (2 of 3) A01 A05 A03 1 5 A06 2 3 A02 A04 A04 4 A03 102 Chapter 6 Parts and diagrams ENWW
  • HP LaserJet P1500 | Service Manual - Page 115
    Table 6-4 Internal components (2 of 3) Ref Description 1 Paper pick-up assembly 2 Transfer roller 3 Separation pad assembly 4 Base plate assembly 5 Pick-up roller A01 Screw, w/washer, M3X6 A02 Screw, Tap, M4X10 A03 Screw, D, M3X6 A04 Compression spring A05 Rear panel A06 Tag
  • HP LaserJet P1500 | Service Manual - Page 116
    Figure 6-5 Internal components (3 of 3) A06 A08 A04 A04 2 A04 A03 1 A07 A09 A10 A05 A11 A01 A02 104 Chapter 6 Parts and diagrams ENWW
  • HP LaserJet P1500 | Service Manual - Page 117
    scanner assembly 2 Motor control PCB assembly A01 Screw, RS, M3X6 A02 DC24V motor A03 Screw, RS, M3X10 A04 Screw, D, M3X6 A05 Shaft support A06 Door hook A07 RFI plate A08 Scanner cover A09 Motor crossmember A10 Motor crossmember A11 Flat cable Part number Qty RM1-4184-000
  • HP LaserJet P1500 | Service Manual - Page 118
    Description Base plate assembly Cable contact Cable guide Cable guide Cartridge door assembly Compression spring Control panel (1 of 3) on page 101 HP LaserJet P1500 Series covers on page 99 Internal components (2 of 3) on page 103 HP LaserJet P1500 Series covers on page 99 Internal components
  • HP LaserJet P1500 | Service Manual - Page 119
    000 RC2-1400-000 RC2-1381-000 XA9-1670-000 XA9-1670-000 XA9-1670-000 Table and page Internal components (1 of 3) on page 101 HP LaserJet P1500 Series covers on page 99 Internal components (1 of 3) on page 101 Internal components (1 of 3) on page 101 Internal components (1 of 3) on page 101 Internal
  • HP LaserJet P1500 | Service Manual - Page 120
    , w/washer, M3X6 Screw, w/washer, M3X8 Separation pad assembly Shaft support Tag cable guide Tag cover Transfer roller Part number XA9-1501-000 XB2-8300-609 XA9 3) on page 105 Internal components (3 of 3) on page 105 HP LaserJet P1500 Series covers on page 99 Internal components (2 of 3) on page 103
  • HP LaserJet P1500 | Service Manual - Page 121
    cable guide RC2-1205-000 Tag cover RC2-1223-000 Motor crossmember RC2-1236-000 Shaft support RC2-1375-000 Cable guide RC2 (3 of 3) on page 105 HP LaserJet P1500 Series covers on page 99 HP LaserJet P1500 Series covers on page 99 HP LaserJet P1500 Series covers on page 99 Internal components
  • HP LaserJet P1500 | Service Manual - Page 122
    page 103 HP LaserJet P1500 Series covers on page 99 Internal components (3 of 3) on page 105 HP LaserJet P1500 Series covers on page 99 HP LaserJet P1500 Series covers on page 99 HP LaserJet P1500 Series covers on page 99 HP LaserJet P1500 Series covers on page 99 HP LaserJet P1500 Series covers on
  • HP LaserJet P1500 | Service Manual - Page 123
    3) on page 101 Internal components (2 of 3) on page 103 Internal components (1 of 3) on page 101 Internal components (3 of 3) on page 105 HP LaserJet P1500 Series covers on page 99 Internal components (1 of 3) on page 101 Internal components (2 of 3) on page 103 Internal components (3 of 3) on page
  • HP LaserJet P1500 | Service Manual - Page 124
    112 Chapter 6 Parts and diagrams ENWW
  • HP LaserJet P1500 | Service Manual - Page 125
    A Service and support ENWW 113
  • HP LaserJet P1500 | Service Manual - Page 126
    Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet P1500 Series printers DURATION OF LIMITED WARRANTY One year from date of purchase HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of
  • HP LaserJet P1500 | Service Manual - Page 127
    is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with
  • HP LaserJet P1500 | Service Manual - Page 128
    ), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved. 116 Appendix A Service and support ENWW
  • HP LaserJet P1500 | Service Manual - Page 129
    environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace
  • HP LaserJet P1500 | Service Manual - Page 130
    Updated HP product software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/ljp1500 (The site is in English.) Online troubleshooting tools HP Instant Support Professional Edition (ISPE) is a suite of Web-based problem solving
  • HP LaserJet P1500 | Service Manual - Page 131
    (U.S.)] or 1-800-268-1221 (Canada). Out-of-Warranty Service: 1-800-633-3600. Extended Service: Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). Or, go to the HP Supportpack and Carepaq™ Services Web site at http://www.hpexpress-services.com/ 10467a. ENWW HP Customer Care 119
  • HP LaserJet P1500 | Service Manual - Page 132
    120 Appendix A Service and support ENWW
  • HP LaserJet P1500 | Service Manual - Page 133
    Volt models Power requirements 100-127V (+/-10%), 50/60 Hz (+/- 2 Hz) 220-240V (+/-10%), 50/60 Hz (+/- 2 Hz) Rated current for the HP LaserJet P1500 4.9 amps Series 2.9 amps 1 Values are based on preliminary data. See http://www.hp.com/support/ljp1500 for current information. Table B-3 Power
  • HP LaserJet P1500 | Service Manual - Page 134
    . See http://www.hp.com/support/ljp1500 for current information. 2 Configuration tested: HP LaserJet P1500 Series, continuous monochrome printing on A4 paper at 22 PPM. Table B-5 Environmental specifications Recommended1 Operating1 Storage1 Temperature 17.5°C to 25°C (63.5°F to 77° 10°C to 32
  • HP LaserJet P1500 | Service Manual - Page 135
    C Regulatory information ● FCC compliance ● Declaration of Conformity statements for HP LaserJet P1500 Series ● Regulatory statements ● Environmental product stewardship program ENWW 123
  • HP LaserJet P1500 | Service Manual - Page 136
    installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions radio/TV technician. NOTE: Any changes or modifications to the printer that are not expressly approved by HewlettPackard could void the user's
  • HP LaserJet P1500 | Service Manual - Page 137
    HP LaserJet P1500 Series Declaration of Conformity according to ISO/IEC Guide Product Options: HP LaserJet P1503/P1504/P1505/P1506 Series BOISB-0604-00 ALL Toner Cartridge: CB436A European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE
  • HP LaserJet P1500 | Service Manual - Page 138
    since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of
  • HP LaserJet P1500 | Service Manual - Page 139
    på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet P1000- ja P1500-sarjat -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen
  • HP LaserJet P1500 | Service Manual - Page 140
    Substances Table (China) Table C-1 部件名称 铅 (Pb) 汞 (Hg) 镉 (Cd) 打印引擎 X O X 控制面板 O O O 塑料外壳 O O O X O O 碳粉盒 X O O 六价铬 (Cr(VI PBB PBDE) X O O O O O O O O O O O O O O O SJ/T11363-2006 X SJ/T11363-2006 NOTE 128 Appendix C Regulatory
  • HP LaserJet P1500 | Service Manual - Page 141
    the end of the product's life. HP LaserJet print supplies It's easy to return and recycle your empty HP LaserJet print cartridges-free of charge-with HP Planet Partners. Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package. You
  • HP LaserJet P1500 | Service Manual - Page 142
    The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (two to eight cartridges) 1. Package each HP LaserJet print cartridge in its original
  • HP LaserJet P1500 | Service Manual - Page 143
    recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Material Safety Data substances (for example, toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment
  • HP LaserJet P1500 | Service Manual - Page 144
    132 Appendix C Regulatory information ENWW
  • HP LaserJet P1500 | Service Manual - Page 145
    per inch) specifications 3 driver Macintosh, problem solving 92 E EconoMode 22 electrostatic discharge (ESD) 36 embedded Web server Configuration page 9 device status 9 Information tab 9 Networking tab 10 order supplies 10 product support 10 Settings tab 10 supplies status 10 using 9 end-of-life
  • HP LaserJet P1500 | Service Manual - Page 146
    M Macintosh driver, problem solving 92 problems, solving 92 USB card, troubleshooting 93 maintenance replacing print cartridges 11 material restrictions 130 Material Safety Data Sheet (MSDS) 131 media clearing jams 81 feeding operations 30 media path, cleaning 15 mercury-free product 130 missing
  • HP LaserJet P1500 | Service Manual - Page 147
    Status page 8 T telephone numbers HP fraud hotline 12 support 118 text garbled 89 missing 89 toner loose toner 86 low 84 scatter outline 87 smear 85 specks 84 tools, required 36 top output bin features 3 trays features 3 feeding operations 30 U USB port troubleshooting Macintosh 93 type included
  • HP LaserJet P1500 | Service Manual - Page 148
    136 Index ENWW
  • HP LaserJet P1500 | Service Manual - Page 149
  • HP LaserJet P1500 | Service Manual - Page 150
    © 2007 Hewlett-Packard Development Company, L.P. www.hp.com *CB412-90910* *CB412-90910* CB412-90910
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
HP LaserJet P1500 Series
Service Manual